Forum Replies Created
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AuthorPosts
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December 29, 2017 at 5:11 pm in reply to: Using EC with Woocommerce to sell places at a Training course #1414879
Jennifer
KeymasterHi Mark,
WooCommerce sends an order confirmation email for each purchase, and Event Tickets Plus sends out a separate email with the actual tickets in it.
There is not an option by default to add files to the ticket email, but you could do this with a customization. If you did go with Events Calendar Pro as well, you could use the additional fields feature to include a link to the document you wanted to attach (as well as any other information you wanted to include) and then display those fields in the ticket email – see this post for an example.
If this is something you’d like to see added in a future version, please let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.
Thanks,
Jennifer
Jennifer
KeymasterHi Sean,
Thanks for checking out our plugins!
There is not currently an automated way to “send” events from one website to another. Event Aggregator will let you schedule automatic imports from sites like Facebook, Meetup, or a Google calendar, so if you wanted to use one of those sources as your “master” calendar, that may be your best bet.
I would recommend taking a look at the following articles for more info on how Event Aggregator works and some of the options that are available with it:
Managing Your Scheduled Imports in Event Aggregator
Event Aggregator Import Settings
How Do Event Aggregator’s Import Limits Work?
Importing Events from a Feed or URL
There are some built-in export options with The Events Calendar, and several of our users use WP All Export/Import with events. Their Pro version does allow scheduling, so that might be a solution for you as well.
We do offer full refunds within 30 days of purchase, so if you’d like to test Event Aggregator out, feel free to do so! Please let me know if you have any other questions.
Thanks,
Jennifer
Jennifer
KeymasterHi Shailesh,
We cannot provide technical support here in the Pre-Sales forum, but you would need to do a customization to display the events vertically in the Events List widget. I would recommend this article on styling events widgets, as well as our themer’s guide.
If you need further help with this, we’ll be happy to help you out over in our Events Calendar PRO forum (although please note that we are limited in the amount of support that we can provide for customizations, even with a premium license), or you can also post in our community forum.
Thanks,
Jennifer
Jennifer
KeymasterHi Benjamin,
You are correct, the NPP only applies to Events Calendar Pro and Event Tickets Plus. We do occasionally do promotions, so I would definitely recommend subscribing here to stay in the loop!
Jennifer
KeymasterHello,
Thanks for reaching out – I’m sorry you’re not able to publish to Eventbrite!
I did some testing on my end but was not able to recreate this issue. Is this something that was working on your site before and has recently stopped working? If you haven’t done so already, please also run through the steps outlined in this article (with WP_DEBUG enabled) to check for conflicts with your theme and other plugins. If you need a testing environment to do this in, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.
I would also recommend reviewing these instructions to make sure that everything is configured correctly to integrate with Eventbrite.
Please let me know what you find!
Jennifer
KeymasterNo problem, I’m glad it helped!
I’ll go ahead and close out this thread, but please feel free to open up a new one if you have any more questions.
Happy New Year!
December 28, 2017 at 7:20 pm in reply to: How can I change the phrase "event for 2017" on my my custom text. #1414297Jennifer
KeymasterHello,
I’m sorry you weren’t able to get this working with your last post!
Using the code in the article that Courtney linked to in your last post, you would want to change the text for the views you want to change, so the text next to $title_month for month view. You can then copy and paste that code (leaving out the opening <?php tag) into the functions.php file of your child theme (you’ll notice that I went ahead and changed month view to “My Work” for you):
/*
* Alters event's archive titles
*/
function tribe_alter_event_archive_titles ( $original_recipe_title, $depth ) {
// Modify the titles here
// Some of these include %1$s and %2$s, these will be replaced with relevant dates
$title_upcoming = 'Upcoming Events'; // List View: Upcoming events
$title_past = 'Past Events'; // List view: Past events
$title_range = 'Events for %1$s - %2$s'; // List view: range of dates being viewed
$title_month = 'My Work %1$s'; // Month View, %1$s = the name of the month
$title_day = 'Events for %1$s'; // Day View, %1$s = the day
$title_all = 'All events for %s'; // showing all recurrences of an event, %s = event title
$title_week = 'Events for week of %s'; // Week view
// Don't modify anything below this unless you know what it does
global $wp_query;
$tribe_ecp = Tribe__Events__Main::instance();
$date_format = apply_filters( 'tribe_events_pro_page_title_date_format', tribe_get_date_format( true ) );
// Default Title
$title = $title_upcoming;
// If there's a date selected in the tribe bar, show the date range of the currently showing events
if ( isset( $_REQUEST['tribe-bar-date'] ) && $wp_query->have_posts() ) {
if ( $wp_query->get( 'paged' ) > 1 ) {
// if we're on page 1, show the selected tribe-bar-date as the first date in the range
$first_event_date = tribe_get_start_date( $wp_query->posts[0], false );
} else {
//otherwise show the start date of the first event in the results
$first_event_date = tribe_event_format_date( $_REQUEST['tribe-bar-date'], false );
}
$last_event_date = tribe_get_end_date( $wp_query->posts[ count( $wp_query->posts ) - 1 ], false );
$title = sprintf( $title_range, $first_event_date, $last_event_date );
} elseif ( tribe_is_past() ) {
$title = $title_past;
}
// Month view title
if ( tribe_is_month() ) {
$title = sprintf(
$title_month,
date_i18n( tribe_get_option( 'monthAndYearFormat', 'F Y' ), strtotime( tribe_get_month_view_date() ) )
);
}
// Day view title
if ( tribe_is_day() ) {
$title = sprintf(
$title_day,
date_i18n( tribe_get_date_format( true ), strtotime( $wp_query->get( 'start_date' ) ) )
);
}
// All recurrences of an event
if ( function_exists('tribe_is_showing_all') && tribe_is_showing_all() ) {
$title = sprintf( $title_all, get_the_title() );
}
// Week view title
if ( function_exists('tribe_is_week') && tribe_is_week() ) {
$title = sprintf(
$title_week,
date_i18n( $date_format, strtotime( tribe_get_first_week_day( $wp_query->get( 'start_date' ) ) ) )
);
}
if ( is_tax( $tribe_ecp->get_event_taxonomy() ) && $depth ) {
$cat = get_queried_object();
$title = '' . $title . '';
$title .= ' › ' . $cat->name;
}
return $title;
}
add_filter( 'tribe_get_events_title', 'tribe_alter_event_archive_titles', 11, 2 );Let me know if this works!
December 28, 2017 at 7:02 pm in reply to: Cannot delete orders that keep increases in the order box #1414296Jennifer
KeymasterHi Lucinda,
Using WooCommerce, the cart page should have the option to increase/decrease the quantity for a product (including tickets), or delete the product altogether (see screenshot). If you’re not seeing this on your end, can you try testing for conflicts with your theme and other plugins? The free WP Staging plugin will let you create a quick copy of your live site that you can use for testing, if you don’t have a testing site already.
Even when you leave the site altogether, the products will typically still be in the cart until the purchase is completed, the products are deleted from the cart, or the user clears their browser cache (if they are not logged in).
I took a look at your site but did not see any upcoming events with tickets that I could test out. If you don’t already have an upcoming event with tickets created, could you possibly create one in your testing environment and send me a link so that I can do some testing on my end?
Thanks,
Jennifer
Jennifer
KeymasterHi Gordon,
I’m sorry that you’re running into this issue too. You mentioned that you’ve tried flushing the permalinks, but can you try following the other steps outlined in this article as well?
If you haven’t done so already, please also run through the steps outlined in this article to test for conflicts with your theme and other plugins.
If you could share your system info with me, that would be helpful as well!
Thanks,
Jennifer
Jennifer
KeymasterHi Manuel,
Thanks for checking out our plugins!
With Event Aggregator, you can hide and ignore imported events, which will prevent them from being duplicated in subsequent imports.
By default, you can export events to a .ics file, but there is not an out of the box way to schedule exports. However, I would recommend taking a look at the WP All Export plugin, which many of our users use to export events. It supports CSV and XML, and it’s Pro version does let you schedule exports.
Regarding a theme, our plugins tend to work with most standard WordPress themes, although some may require some tweaking to fully integrate. This article lists a few that are known to work pretty well with our plugins!
We do offer full refunds within 30 days of purchase if you’re not satisfied with the products, so feel free to test them out. Let me know if you have any other questions!
Thanks,
Jennifer
December 28, 2017 at 5:42 pm in reply to: Change CSS in full calendar mode- where do I find the child css file? #1414268Jennifer
KeymasterHi Kristiina,
You can try adjusting the “Default stylesheet used for events templates” setting under Events > Settings > Display, and if that doesn’t make a difference, you can also add the following CSS to the Custom CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme:
#tribe-events-content .entry-title a {
color: initial;
}I tested this out, and it appears to be working on my end (see screenshot). Let me know if this helps!
Jennifer
KeymasterYes, Event Tickets and Event Tickets Plus do not require The Events Calendar to work, but that is where all the event management functionality comes from. It’s free, so I would definitely recommend installing it on a staging site to test it out!
I’d also recommend the following articles, which have a lot of good info on getting up and running with our plugins:
New User Primer: Event Tickets and Event Tickets Plus
Settings Overview: Event Tickets and Event Tickets Plus
Managing Your Orders and Attendees
New User Primer: The Events Calendar and Events Calendar Pro
Jennifer
KeymasterHi Shah,
I hope you had a great holiday weekend!
If organizers want users to purchase tickets on another site but still indicate that they plan on coming to the event within your site, they can add the link to the custom field you set up and also add RSVP tickets to the event. This will let users indicate that they are coming within your site, but the actual ticket sales will take place on the site that the organizer added the link to. So the RSVPs and ticket purchases would be separate, this is just meant to provide a way for attendance to be indicated in both places.
If you want RSVPs/ticket sales from another site to be automatically indicated on the event within your site (such as when users click “interested” on a Facebook event), this would require a customization. Our themer’s guide is a great place to start when making customizations, and we also have a list of recommended developers that you could contact.
I won’t close out the thread, but threads are closed out automatically after two weeks of inactivity. If this happens, please open up a new thread whenever you’re ready (you can include a reference to this one), and we’ll be happy to help you with any issues you’re still having!
Jennifer
KeymasterHello,
There is not currently a way to duplicate an event and the tickets – sorry for the bad news there!
I would recommend the Post Duplicator plugin to quickly copy events, but you would then need to go in and add new tickets to those events. This will copy past and upcoming events.
If this is a feature that you would like to see added in a future release, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.
If you have any other questions, please let me know!
Thanks,
Jennifer
Jennifer
KeymasterHi Laurie,
Thanks for checking out our plugins!
It sounds like you do have the correct plugins that you would need, as well as the right pricing. Community Events would let your users submit events from the front end of the site, Events Calendar Pro would provide the recurring event functionality, Event Aggregator would let you import events from a Google calendar, and Filter Bar provides advanced filtering options including location. To filter by age, you could assign “youth”, “senior”, and “family” categories to events, which users could then filter by.
The $356 would give you one year of updates and premium support for each of the plugins (and one year of the Event Aggregator service + support), after which you would need to renew the licenses to continue updating the plugins, receiving support, and using the Event Aggregator service.
Please let me know if you have any other questions!
Thanks,
Jennifer
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