[Jennifer]

Hi Monica,

Thanks for reaching out!

Unfortunately, you are correct that there is not an out of the box way to validate the user’s age. However, using the custom fields and some JavaScript, you could add this functionality to tickets. We are not able to do customizations like this, but we do have a list of recommended developers who could help you out with the code if you need it.

Another suggestion would be to use a checkbox to ask for the users to verify that they will in fact be of age when the class begins, but of course this would not give you their birthday.

If this is something you want to see implemented in future releases, I would recommend casting a vote in our Feature Ideas forum to let us know. I wish I had a better answer for you, but if you have any other questions, please don’t hesitate to ask!

Thanks,

Jennifer

[Jennifer]

Hi Paul,

Thanks for reaching out!

We do have a setting to clean up past recurring events. Go to Events > Settings > General, and you will see a setting (“Cleanup recurring events after”) where you can specify a number of months to keep past recurring events for, after which they will be deleted.

If you would like to delete old single (non-recurring) events, I would recommend taking a look at a plugin like this which will let you delete custom post types (events are “tribe_events” custom post types). If you go this route, make sure to back up your database prior to deleting the events!

I hope that helps, but please let me know if you have any more questions.

Thanks,

Jennifer

[Jennifer]

Hi Belinda,

Thanks for reaching out!

The “Move” button actually lets you move the ticket to another event. It looks like the issue you are describing has been logged as a bug related to the global stock setting. Try disabling the setting (see screenshot), saving the event, and clicking “move” again. This should give you the option to move the ticket where you are currently getting the blank screen. Sorry for the inconvenience there! I don’t have a timeline on when this is going to be fixed, but I am going to change the status of this thread to “pending fix”. We’ll keep you informed on progress!

As far as moving the ticket within the list (reordering tickets), this can be done by following the guide here. It does involve a bit of a customization, but if you need any help following the instructions, we are here for you!

I’m sorry I don’t have a better answer for you, but I hope that helps. Please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Paula,

So glad to hear it’s working for you now!

I’ll go ahead and close out this thread, but if you need any further assistance, please feel free to open a new one!

Thanks,

Jennifer

[Jennifer]

This reply is private.

[Jennifer]

Hi Amir,

Thanks for checking out our plugins!

With Event Tickets, you do have the option to require users to login before being able to RSVP (note that your WordPress settings under Settings > General > Membership will come into play here). They will also be able to see a list of their RSVPs when they are logged in (take a look at this article for more info and some screenshots). With Event Tickets Plus, you can collect additional information on attendees when they buy tickets/RSVP.

Regarding Ultimate Member, I’m not very familiar with the plugin, but enabling our settings to require users to be logged in to RSVP will show a link under the RSVP area that says “Login to RSVP”, which will take the user to the default WordPress registration form. If you want it to instead take the user to an Ultimate Member form, that may require some customizations to make that happen. If you’d like to give it a shot, I would recommend taking a look at our themer’s guide, which has some great info to get you started.

The good news is Event Tickets is free, so you can always download it and try it out!

Does that answer your question? Please let me know if there is anything else I can help you with!

[Jennifer]

Hi Dustin,

Thanks for checking out our plugins!

Event Aggregator will definitely do what you are looking for. You can do imports whenever you’d like by pasting in a link to the public Facebook page and clicking “import”, or you can schedule imports to run automatically as well.

If you would like others to be able to add events from the front end, I would recommend taking a look at Community Events, which creates a form for front-end event submission and gives you settings to control how it’s used (like requiring users to login before submitting an event).

If you have any other questions, please let me know!

Thanks

Jennifer

[Jennifer]

Hi Pete,

Thanks for reaching out!

The “Event List: Upcoming Events” widget shows upcoming events within your specified number of days, but it does not show events that have already ended for the current day. However, you can change that by adding this to your functions.php file:


add_filter( 'tribe_events_list_widget_query_args', function( $args ) {
$args['eventDisplay'] = 'custom';
$args['posts_per_page'] = 0;
$args['start_date'] = date( 'Y-m-d' ) . '00:01';
$args['end_date'] = date( 'Y-m-d' ) . '23:59';
return $args;
} );


Let me know if that works for you!

[Jennifer]

Marcus,

I’m glad you got it figured out! I’ll go ahead and close this thread, but please feel free to open a new one if you have any more questions.

Thanks,

Jennifer

[Jennifer]

Hi Julien,

That is quite a long load time, I’m sorry that’s happening! Can you tell me approximately how many attendees you have for those events?

I see we do have an internal ticket logged to address this performance issue, but unfortunately I do not have a timeframe as to when this might be updated.

I wish I had some better news for you, but I hope that snippet will help you in the meantime. Did you get a chance to try it out?

Thanks,

Jennifer

[Jennifer]

Hi Richard,

Thanks for checking out our plugins!

Yes, Event Tickets Plus lets you add custom fields (text, radio, checkbox, or dropdown) to tickets so that you can collect additional information from them when they RSVP or buy a ticket.

Unfortunately, those fields will not be exported in the CSV without some code customizations. If you are handy with code and would like to give it a shot, I would definitely recommend taking a look at our themer’s guide and threads like this one, which have some great information to get you started. While we are currently unable to offer code customizations, we are always happy to answer any questions!

If there is anything else I can help you with, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Marcus,

Thanks for reaching out!

We would be happy to help you get this resolved. Can you please send us a message through this contact form and select “Help accessing my account”? These forums are publicly visible, so we don’t post account/order information here!

Thanks,

Jennifer

[Jennifer]

Hi Matt,

Thanks for checking out our plugins!

Our Events Calendar Pro plugin does allow you to use shortcodes, and while we unfortunately don’t currently have one that displays events by the author (person submitting the event), you can use these shortcodes to display events by the organizer, which is information entered when the event is created. So, a user can add themselves as organizers, and then the shortcodes can be used to display their events on your public custom post type.

While there is not an out of the box way to do what you are looking for, you can do it with a little custom coding (see this post). I would also recommend taking a look at our themer’s guide for some great info to get you started on this.

I hope this helps! Please let me know if you have any more questions.

Thanks,

Jennifer

[Jennifer]

Hi Mike,

Thanks for checking out our plugins!

The Events Calendar (our free plugin) comes with the ability to import from CSV files, but you would need Event Aggregator to import directly from iCal. You can see a quick demo of how importing with Event Aggregator works here. Although it is a Facebook import that’s shown in the video, the process is very similar for iCal.

Also, we offer a full refund within 30 days of purchase, so if you did decide on Event Aggregator and it turned out not to work for you, we would be happy to give you your money back!

I would like to mention that we have a Nonprofit Partnership Program that offers free versions of Events Calendar Pro and Event Tickets Plus to approved nonprofit organizations, but this does not cover Event Aggregator. Still, please do reach out to us via email – support (at) theeventscalendar (dot) com – to see if there is anything available that would benefit your organization.

If I can answer any other questions for you, please don’t hesitate to ask!

Thanks,

Jennifer

[Jennifer]

Sounds great! Pro does add some nice features. If you do decide to try it out and aren’t happy with it, we offer a full refund within 30 days of purchase.

I’ll go ahead and close out this thread for now, but if you have any more questions, please feel free to open a new one!

(The mountains are the Cliffs of Moher in Ireland – very cool place, I would definitely recommend going if you get the chance!)

 

[Author]

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