[Victor]

Hi Suzan!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hi Vincent!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue ?

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and see if the fix works for your site. Don’t hesitate to open a new topic if anything comes up.

Best,
Victor

[Victor]

Hi Luc!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

If you have missing orders for some of your previous ticket payments, then you can generate them by re-sending the PayPal IPN notifications. To do this, navigate to your IPN notification history (Profile and Settings > My selling tools > Instant Payment Notification > IPN History Page).

Best,
Victor

[Victor]

Hi Vincent!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

If you have missing orders for some of your previous ticket payments, then you can generate them by re-sending the PayPal IPN notifications. To do this, navigate to your IPN notification history (Profile and Settings > My selling tools > Instant Payment Notification > IPN History Page).

Best,
Victor

[Victor]

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

If you have missing orders for some of your previous ticket payments, then you can generate them by re-sending the PayPal IPN notifications. To do this, navigate to your IPN notification history (Profile and Settings > My selling tools > Instant Payment Notification > IPN History Page).

Best,
Victor

[Victor]

Hi!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

If you have missing orders for some of your previous ticket payments, then you can generate them by re-sending the PayPal IPN notifications. To do this, navigate to your IPN notification history (Profile and Settings > My selling tools > Instant Payment Notification > IPN History Page).

Best,
Victor

[Victor]

Hi!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

We apologize for the delay and appreciate your patience while we worked on this.

If you have missing orders for some of your previous ticket payments, then you can generate them by re-sending the PayPal IPN notifications. To do this, navigate to your IPN notification history (Profile and Settings > My selling tools > Instant Payment Notification > IPN History Page).

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hi Andrew,

Thanks for following up with this.

I’m glad to know that helps as a starting point. If you decide to make such customization and bump into any questions, don’t hesitate to ask.

Since you marked this “Resolved”, I’ll go ahead and close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help 🙂

Cheers,
Victor

[Victor]

Hi Sarah,

Thanks for following up. Let me answer each of your questions:

1. Unfortunately, this is not a built-in functionality of our plugins. By default, only each user can change their RSVP registration to Going/Not Going. You could probably achieve what you are looking for with some custom coding, for which I recommend taking a look at our Themer’s Guide to learn more about customizing our plugins > https://theeventscalendar.com/knowledgebase/themers-guide/

2. Each time a person RSVPs for an event they will receive an email to confirm their registration. You can customize the ticket email following one of the methods described in the Themer’s Guide.

3. With Event Tickets and Event Tickets Plus, you can move an attendee from one ticket to another and even to a different event. You can learn more about this feature in https://theeventscalendar.com/knowledgebase/moving-tickets/

Hope it helps 🙂

Best,
Victor

[Victor]

Hi Richard!

Thanks for getting in touch with us!

I’d be happy to help you with this topic.

First, please let me note that we are fairly limited in how much support we can give for custom development questions like that.

That said, we always like helping out and at least point users into the right direction as much possible.

To remove the option to register more than one person, you can make a template override of the rsvp.php template file located at /wp-content/plugins/event-tickets/src/views/tickets/

At around line 85 of that template you will see the max attribute for the input element, which you can customize to suit your needs.

when I click the button at the bottom of the form without filling out any information I get a message ‘Your RSVP has been received!

You should not be able to submit an RSVP unless you fill in the required fields. Are you getting a different behavior? If so, could you please share a link to an event where you are experiencing this so we can have a closer look?

If you want to include the event date in the ticket email, you can do so by pasting the following code snippet into your theme’s (or child theme) functions.php file:

add_filter('tribe_tickets_email_include_event_date', '__return_true' );

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi There,

Thanks for getting in touch with us.

I’m sorry to hear you are having issues with your recurring events. Let me help you with the troubleshooting.

First, could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.

I was not able to reproduce an issue like you are saying, could you please enable WP_DEBUG and WP_DEBUG_LOG ? This will create a debug.log file inside the /wp-content directory.

After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

Thanks,
Victor

[Victor]

Thanks for confirming that Sally 🙂

[Victor]

Hi Andrew!

Thanks for getting in touch with us!

First, please let me note that we are fairly limited in how much support we can give for custom development questions like that.

That said, we always like helping out and at least point users into the right direction as much possible.

To accomplish what you are looking for, I’d suggest you take a look at the image.php template file located at /wp-content/plugins/the-events-calendar-community-events/src/views/community/modules/ 

That is the template for the event image uploader. Using our Themer’s Guide as a reference, you could remove the image uploader and come up with some custom coding that would show some sort of images selector.

I hope that helps. Let me know if any follow up question.

Best,
Victor

[Victor]

Hi Sarah!

Thanks for getting in touch with us!

With Community Events you’ll be able to allow users (event organisers) to submit events via a frontend submission form.

is possible to allow event organisers to approve selected RSVPs from all RSVPs

I’m not really sure what you mean by approving RSVPs, but event organizers can delete one or more of their attendees and check-in them if they wanted to, all through the attendees page. Bear in mind, that in order to create tickets for an event via the community submission form, our Community Tickets add-on is needed.

I hope that helps. Let me know if any follow up questions 🙂

Best,
Victor

[Victor]

Hi Sally,

Sure thing, I’ll add this thread to the queue.

Could you please confirm you’d want tag archives to show the events ordered by the event start date, but still show regular posts in the tag archives?

Thanks,
Victor

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