Victor

Forum Replies Created

Viewing 15 posts - 16 through 30 (of 5,398 total)
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  • in reply to: Eventbrite Tickets not showing purchase iFrame #1637406
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, where we included some work around the Eventbrite tickets iframe functionality.

    You can find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    We have not been able to identify a specific bug on our end that would prevent the tickets iframe from being displayed. So, if you still experience this on your site, please navigate to your WP Admin > Events > Help and under the <b>Event Log </b>section set the Logging Level to “Warnings and errors”.

    This will log a warning if the ticket iframe has not been displayed for an event and will give us more information about the problem. If that’s the case, please share the logs with us so we can see if any problem from there.

    In addition, you can install the following plugin which will force the display of the tickets iframe for your published events > tribe-ext-eventbrite-tickets-force-iframe.zip

    We apologize for the delay and appreciate your help and patience while we work on this together.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know how it goes.

    Thanks,
    Victor

    in reply to: Recurring series #1637298
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Phantom Events Appearing #1637297
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Recurrent events issue – first event appears twice #1637296
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Duplicate feature creating extra events #1637294
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Recurring Events Creating Duplicates #1637293
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Recurring Events Creating Duplicates #1637290
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Incorrect time for recurring events (add more events) #1637283
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Event series.. only 2 events showing #1637270
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    Victor
    Member

    Hi There!

    A new release of our plugins is out, including a fix for the duplicated “Once” recurrences issue.

    You can find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Recurring events added non-desired dates #1637240
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Recurrent events issue #1637237
    Victor
    Member

    Hi There!

    A new release of our plugins is out, including another fix around the recurring events functionality.

    You can find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Recurring events duplicated to initial event date #1637234
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Recurring events duplicated to initial event date #1637233
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue πŸ™‚

    Find out more about this release β†’ https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

Viewing 15 posts - 16 through 30 (of 5,398 total)