Duplicate feature creating extra events

[ebecerrawhittier.edu]

I’m using the duplicate feature to create multiple instances of the same performance. Everything appears correct in the edit page but Events Calendar is somehow producing extra instances that don’t match the edit page.

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you’re experiencing this problem. I will try to help you get this sorted.

This is actually a known issue with recurring events right now. I will attach this thread to the bug ticket, and we will follow up with you here once we have released a fix for the issue.

Can you manually delete the extra event until we can get this resolved?

Please let me know if you have any questions in the meantime.

Thanks,
Sky

[Victor]

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

We apologize for the delay and appreciate your patience while we worked on this.

As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts