Support Forums

Events Calendar PRO

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    • Solved Closed
      Import events from live site to dev site

      Posted by: Laura
      Most Recent by: Laura on 2017/06/28 at 9:23am

      I’ve been combing the support section and haven’t found this question, so forgive me if this has been answered somewhere. I am redesigning my client’s site. They are currently using the free version of The Events Calendar, and I am upgrading…

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    • Solved Closed
      Events page causing 404

      Posted by: bkozlowski
      Most Recent by: bkozlowski on 2017/06/28 at 9:06am

      Between the last update and the newest one I am no longer able to access my events calendar, but I can access single events. https://sistershipcircle.com/events/ https://sistershipcircle.com/event/feminine-uprising-live/ I’ve tried the following: 1) R…

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    • Solved Closed
      No Settings, Add-ons, and other in Dashboard

      Posted by: Drew
      Most Recent by: Courtney on 2017/06/28 at 9:03am

      Hi, I recently bought the Events Calendar PRO multisite plugin for the university I work at, but I am unable to update any settings, import new add-ons, and other things. I am the network administrator. I have tried clicking Settings in the Plugins tab but I …

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    • Solved Closed
      Events have disappeared from the calendar

      Posted by: Becky
      Most Recent by: Courtney on 2017/06/28 at 9:01am

      Hi! Events have disappeared from the calendar. We are using: The Events Calendar The Events Calendar PRO The Events Calendar: Community Events The Events Calendar: Filter Bar I have ran all updates. I was able to go to a backup of the database and get it work…

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    • Solved Closed
      Make a week span 8 days in this week – widget?

      Posted by: Anders
      Most Recent by: Barry on 2017/06/28 at 8:25am

      Hi There, is there a way to make the week span 8 days in the “This Week” widget? I need to include both Sundays around any given week. Or – if there is a way to set the start day for the This Week widget only, to start on Mondays, that migh…

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    • Solved Closed
      Display the 'Next Meeting' Information

      Posted by: peterppm
      Most Recent by: Barry on 2017/06/28 at 8:08am

      My client has asked me if there is a way to display automatically the ‘Next Council Meeting’ information, e..g date, location, etc. as a single event posting on the Council Meetings page, i.e. not part of a list or agenda. I have tried with Widget…

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    • Solved Closed
      Change the first month on mini calendar

      Posted by: Charlotte
      Most Recent by: Barry on 2017/06/28 at 7:20am

      Hi, I would like to change the first month which appears on the mini calendar widget. I haven’t found the answer through the forum. I’d like the first month to be the month of the first event and not the current month. To be clear, actually the fi…

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      Problem with moving the events page title

      Posted by: David
      Most Recent by: Barry on 2017/06/28 at 7:09am

      I tried to move <?php echo tribe_get_events_title() ?> outside the content.php template to another part of the page, but when the page reloads trough ajax the title doesn’t update anymore. Do you have any suggestion on how to call ajax or about…

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    • Solved Closed
      Date-appended URL issue

      Posted by: theammogroup
      Most Recent by: theammogroup on 2017/06/28 at 7:07am

      I recently moved the installation of a site running TEC Pro to a new server and noticed a weird behavior with certain URLs, specifically event URLs with the date. For example: events/2017-06-21/ That used to bring up a list of events occurring on June 21, now…

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    • Solved Closed
      Some Days are not viewing

      Posted by: Rebecca
      Most Recent by: Barry on 2017/06/28 at 6:57am

      Hello, We have a situation on http://dev-harborislandpark.pantheonsite.io/events/2017-07/?tribe-bar-date=2017-07&tribe_cost=0-FREE where Monday, Tuesday and Wednesdays are showing up on our “MonthView” and half of our events are disappearing…

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    • Solved Closed
      Modifying Date/Time format in Widget List View

      Posted by: David
      Most Recent by: Barry on 2017/06/28 at 6:52am

      Currently the list view in EC PRO shows the Date/Time icon using the abbreviation and number for the day (ex. FRI 30) I would like it to display the month day and year in the F j, Y format (ex. July 4, 2017) I am having difficulty locating the template (or me…

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    • Solved Closed
      isOrganizer error: trying to get property of non-object

      Posted by: Kevin
      Most Recent by: Barry on 2017/06/28 at 6:34am

      I’m getting lots of these in my PHP error logs: Trying to get property of non-object in /wp-content/plugins/the-events-calendar/src/Tribe/Main.php on line 3836 Looks like the isVenue function checks to see if $post->ID isset. However, the isOrganzer …

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    • Solved Closed
      Category pages not displaying properly

      Posted by: Phil
      Most Recent by: Phil on 2017/06/28 at 6:26am

      Hi I am using using Events Calendar Pro with SEO WP Theme. The single events page display as expected. However the Category page don’t – just the unformatted text below is displayed Find Events Event Views Navigation View As List Month Day Events …

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    • Solved Closed
      Event Aggregator Won't Import – Fatal Error

      Posted by: Gregg
      Most Recent by: Gregg on 2017/06/28 at 6:02am

      Hi, All plug-ins are updated, but the Event Aggregator won’t import Facebook events. This issue is new since the last release. 1. When I complete the complete the form, and click Preview, the event content is retrieved and previewed. 2. When I click …

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    • Solved Closed
      Recurring Date Issue: Redirection Conflict

      Posted by: Nathan Monk
      Most Recent by: Nathan Monk on 2017/06/28 at 3:31am

      I have the identical issue to this: https://theeventscalendar.com/support/forums/topic/recurring-events-showing-wrong-dates/ but as the thread is closed I can no longer comment on it. The redirection plugin used is: https://wordpress.org/plugins/simple-301-re…

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    • Solved Closed
      dev site out of criteria for license

      Posted by: valerio
      Most Recent by: valerio on 2017/06/28 at 2:40am

      Hi all, I’ve read your article before and searched the forum, but I cannot find any solution. I have a site in production here: http://www.tickit.it Mi dev site is develope.tickit.it I’d like to have a working serial number in my develope site. Th…

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    • Solved Closed
      Plugin Deactivating on Its Own

      Posted by: Arnold
      Most Recent by: Arnold on 2017/06/28 at 2:37am

      The plugin continuously deactivates itself about every other day, why is this happening? also when I activate the plugin again the link to the calendar does not work at all, it redirects to the homepage, can somebody tell me how to fix this? this is happening…

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    • Solved Closed
      query performance issues on update_meta with new meta chunker

      Posted by: Nicolas
      Most Recent by: Nicolas on 2017/06/28 at 1:56am

      Hello, One minute to publish a post or an event. Could you tell me how to comment meta chunked please ? ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/severe-query-performance…

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    • Solved Closed
      2 small issues, 1 very confused site owner!

      Posted by: Stephen Eveleigh
      Most Recent by: Stephen Eveleigh on 2017/06/28 at 1:15am

      Hey there, I just purchased the Personal license for my site. I’ve installed everything and activated all that was required. I’ve quickly run into 2 questions which have caught me out, I’d appreciate your help please! 1. Before I had created…

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    • Solved Closed
      Calendar & Filter Bar Width

      Posted by: Neil Duckett
      Most Recent by: Neil Duckett on 2017/06/28 at 12:27am

      Prior to a recent update the banners i display before and after my calendar were the same width, but since an upgrade …. about a month ago? the calendar and filter bar, plus when i’m in an event are all considerably wider. It’s not a big iss…

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    • Solved Closed
      Recurring events?

      Posted by: showchinchillaz
      Most Recent by: Jennifer on 2017/06/27 at 11:30pm

      Can’t seem to find where my previously created recurring events are now housed??? Like the thread below… ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/the-recurri…

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    • Solved Closed
      Problem event single view

      Posted by: dsb cloud services GmbH & Co. KG
      Most Recent by: Geoff B. on 2017/06/27 at 9:54pm

      Hello, it’s me again 🙂 Sadly I have another problem. Everything works more and more together and fine, but as soon as I open a single event, my theme will be kinda destroyed. As you can see, in screenshot_8.jpg everything ist ok, but as soon as I go…

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    • Solved Closed
      Disappearing Event

      Posted by: Pau
      Most Recent by: Jennifer on 2017/06/27 at 9:28pm

      Dear TECPRO, Something amusing has happen I created this event: http://www.mosca.org.uk/event/moare/ But does not appear in ‘events’: http://www.mosca.org.uk/events/ BUT when navigating back and forward pervious and coming events, it appears: http…

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    • Solved Closed
      Month Display Option

      Posted by: Tasha
      Most Recent by: Geoff B. on 2017/06/27 at 8:36pm

      Good day, The display/appearance of the monthly view has changed (see below). The boxes were bigger before and showed a short description of the event but now it smaller and displays a bullet point instead. How do I get it to display the default layout again?…

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    • Solved Closed
      Working on Friday, not today

      Posted by: Gareth
      Most Recent by: Victor on 2017/06/27 at 8:06pm

      We have several school instrumental timetables on our website and today they are no longer working. We have Woo Commerce 3.09 and Stripe Gateway 3.2.1 now working on the site – could these be impacting and if so what can I do? Thank you This top…

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    • Solved Closed
      ALL THE VENUE POSTS stored in post_meta DB are update_meta_cached

      Posted by: Nicolas
      Most Recent by: Victor on 2017/06/27 at 7:44pm

      Good evening, When a single event is published or updated, ALL THE VENUE POSTS stored in post_meta DB are update_meta_cached ! // Get meta info $id_list = join(‘,’, $ids); $cache = array(); $meta_list = $wpdb->get_results( $wpdb->prepare(“SELECT $…

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    • Solved Closed
      Change "View As" Text

      Posted by: Gregory
      Most Recent by: Geoff B. on 2017/06/27 at 7:34pm

      I’m looking to track down a way to edit the text on the view selector. It currently reads “View As”. I’ve looked through the forum and thus far haven’t found a related thread or response. I’m a bit of a newcomer, but eager to learn. Any leads poin…

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      Multiple events and layout question

      Posted by: Jen Matthias
      Most Recent by: Jen Matthias on 2017/06/27 at 3:50pm

      I would like to add more than one event to my page, but everytime I go to create event it shows as a single stand alone event. I would also like to have the layout something like this…. https://avada.theme-fusion.com/church/events/list/ But I don’…

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      Database connection failing

      Posted by: Leslie
      Most Recent by: Barry on 2017/06/27 at 3:17pm

      I am continually getting a “Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.” error message and i get this message from Jetpack Hi leslieabrams, http://helderberg.bi…

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      Translations to German missing or false

      Posted by: Georg
      Most Recent by: Georg on 2017/06/27 at 2:51pm

      Hello, after the last updating of Events Calender Pro (yesterday) there are a couple of false or missing Translations into German Laguage in Backend and in Frontend. For example: “Next Veranstaltung” should be “Nächste Veranstaltung” …

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    • Solved Closed
      Admin event page freeze

      Posted by: Gilles
      Most Recent by: András on 2017/06/27 at 2:46pm

      Hello, I have a recurring event that I am trying to edit and when I try the page freezes and won’t fully load. The event is visible here: https://wednesdaynighthop.com/event/dj-dance-party-2016-2016-01-20/all/ How should I go about debugging the i…

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      Problems with calendar main page translation using WPML

      Posted by: David
      Most Recent by: David on 2017/06/27 at 2:38pm

      Hi, I’m developing a website in English (main language) and German using the WPML plugin but I’m finding some problems with the integration of The Event Calendar / PRO / Filter Bar. I’ve already followed all the instructions I found here: ht…

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      Conflict with Analytify

      Posted by: Lisa
      Most Recent by: András on 2017/06/27 at 2:14pm

      I hired Analytify to configure an app for their plugin and your plugin is preventing display of user visit locations in their dashboard. They found that It is something that should be fixed by Events Calendar, due to loading unnecassary JS files on analytify …

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    • Solved Closed
      500 Error after updating recurring events

      Posted by: Jason
      Most Recent by: Jason on 2017/06/27 at 1:41pm

      I am using Events Calendar PRO v 4.4.12 and The Events Calendar v 4.5.6. Whenever I try to update a recurring event, I get sent to a 500 error page. Here is the stack trace I’m getting: [23-Jun-2017 09:13:48 America/New_York] PHP Catchable fatal error: …

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    • Solved Closed
      link error

      Posted by: Brigitte
      Most Recent by: Shelby on 2017/06/27 at 1:32pm

      Hello; I have contested some concerns about the links events. When I click on one of my events, it opens a page with all events of the same type; The problem is that I would like that the event in question that we see I do not know if I’m clear ^^ ̶…

    • 2
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      Design fine tuning

      Posted by: Bernhard
      Most Recent by: Bernhard on 2017/06/27 at 1:05pm

      Hello team, First of all, let me say thank you for a great product! We are almost ready to go live with our website, but are still struggling with a few design tweaks that we cannot seem to figure out. Maybe you can help with the following (and apologies if t…

    • 1
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    • Solved Closed
      Cant use existing organizers

      Posted by: Doron
      Most Recent by: Shelby on 2017/06/27 at 12:56pm

      Hey On the Edit event page (on the admin panal) when I try to add an organizer when I click on the search organizer search box I can’t search for existing organizers. Looking at the console I see this error massage: “Uncaught TypeError: Cannot rea…

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    • Solved Closed
      Related events title in Avada theme

      Posted by: soulofyoga
      Most Recent by: soulofyoga on 2017/06/27 at 12:46pm

      Is there a way to fix the Related Events title? It worked well until 2 updates ago. I’m using Avada theme. It works in twenty twelve. http://soulofyoga.com/event/foundations-yoga-meditation-retreat/

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    • Solved Closed
      duplicate courses in XML sitemap

      Posted by: Wade
      Most Recent by: András on 2017/06/27 at 12:44pm

      https://www.bushidotactical.com/sitemap.xml this sitemap is showing several duplicate entries of all the courses/events and such. why is this?

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    • Solved Closed
      Events List Widget Disappeared

      Posted by: Peter
      Most Recent by: András on 2017/06/27 at 12:35pm

      I have upgraded to Event Cal Pro and the List Widget is no longer available for selection and it has disappeared from my footer. I get this message: The widget Tribe__Events__List_Widget is not available. Please try locate and install the missing plugin. Any…

    • 2
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    • Solved Closed
      Falsche Darstellung in der online Ansicht

      Posted by: Wolfgang
      Most Recent by: András on 2017/06/27 at 12:32pm

      Bitte um Hilfe von Andreas, kann es sein das der HTML Code wieder verstümmelt ist ? Bei der Darstellung wird wieder mal nichts, oder falsch angezeigt ! Event Jens Neutag kommt nach Erntedank ist in der Bearbeitung vorhanden, in der Vorschau auch, wird aber n…

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