[Victor]

Hi there,

Thank you for reaching out! These forums here are our “Pre-sales Questions” forums, so we unfortunately cannot field technical support questions here.

It doesn’t currently appear that you have a premium license with us. If this is wrong, and you do have a premium license with us, then apologies for my misunderstanding!

However, in that case please log into the account on this site that has your premium license, and then post this question in a premium support forum.

If you indeed do not have a premium license, then please post your question in our free support forums here → http://wordpress.org/plugins/the-events-calendar

We check those forums a bit more than once per week, so hopefully we will be able to get to your question there.

Thank you,

Victor

[Victor]

Hi Lisa!

Thanks for reaching out to us! 🙂

Unfortunately, adding the excerpt to the community events front end form is not possible at the moment. We do have an entry as a feature idea here. I suggest you vote for it so it gets its way into a future release.

<q>I can skip the excerpt if there is another way to eliminate the content from showing until the user clicks on the event.</q>

If you don’t want to show the content in the photo view at all, you can do a template override to achieve this. Here are the steps to do that:

• Copy the single-view.php file located at /plugins/events-calendar-pro/views/pro/photo/single-event.php
• Make a new folder in your theme directory called tribe-events
• Make a folder in that one called pro
• Make a folder in that one called photo
• Drop your copied single-view.php file in that last folder

Now that your template is in your theme folder, you can modify it to suit your needs. In this case, you need to comment or delete the line 52 which is the one that prints the excerpt:

<?php echo tribe_events_get_the_excerpt() ?>

Let me know how this works for you and if you have any other questions.

Best!

Victor

[Victor]

Hi Dariush!

Thanks for reaching out to us! And I am sorry you are having this issue.

I’m mostly sure you are trying to import a Google Calendar that has been set to only share busy / available information for the events. Could you please share the URL to the calendar so I can see what the data looks like?

Thanks!

Victor

[Victor]

Hi Daniel!

It’s weird, I did paste the links but maybe you can’t open them. Let me put them like this:

About the WordPress error: https://core.trac.wordpress.org/ticket/39550

Here is the plugin to solve your issue: https://wordpress.org/plugins/disable-real-mime-check/

Let me know if you can access them and if you have any further questions.

Best!

Victor

[Victor]

This reply is private.

[Victor]

Hi Robert!

I’m super happy you were able to sort things out! 🙂

Regarding the week view, here are a few lines of css that will point you in that direction:

.tribe-grid-body .tribe-events-week-hourly-single {
	background-color: #600;
}

.tribe-events-grid .type-tribe_events a {
	color: #fff;
}

Please let me know how that works and if you have any other questions.

Cheers!

Victor

[Victor]

Hi Bart!

Thanks for reaching out to us. I am sorry about this inconvenience. I can confirm this is a known bug and the team is already working on a fix for it. It is also not working well for the “Event Options” like Colin said.

I am going to set the status of the ticket to “pending fix” and we will let you know once the fix is released.

If you have any new questions or issues please create a new ticket.

Best!

Victor

[Victor]

Hi Titus!

I am sorry you are having this issue with the attendee info. We have seen other reports with a similar issue and we are looking into it.

Could you please share your system information with me following the steps in this guide ? And also, please tell let me know the hosting provider and plan you are using as we are only experiencing this issue with only a few.

If there is any other detail or unusual fact that you may have experienced please let us know as this will also be very helpful for us.

Thanks!

Victor

[Victor]

Hi Whalebone & Greenstone!

Thanks for reaching out to us!

We don´t currently have staging.wpengine.com in our whitelist for development sites. But we’re reviewing how this works, so it may be more flexible in the future.

For the moment, you can have your license on your dev site during development and then move it when you are ready to go live. If you need updates on the dev site, you can always move the license again or do a manual update with a latest version from your account’s downloads page.

You can read all about development sites and licenses in this article.

Let me know if you have any further questions.

Best!

Victor

[Victor]

Hey Kjell!

I’m glad it worked out well for you! Thanks for letting us know.

I’ll mark this thread as closed but do come back and open a new one if you have any other questions.

Best!

Victor

[Victor]

Hi Marcello!

Good to hear you were able to solve the problem! And thanks for letting us know!

I’ll go ahead and mark this thread as closed, but if you have any other questions don’t hesitate to open a new one. We’ll be happy to help.

Best!

Victor

[Victor]

Hi Daniel!

I’m sorry to hear you are having this issue. This is generally caused by an error in WordPress after version 4.7.1. You can read more about it here.

For the moment, you can use this plugin that will enable you to upload the CSV files.

Let me know if this works for you.

Thanks!

Victor

[Victor]

Hi Kjell!

Thanks for reaching out to us! 🙂

There is a way to do that by adding the following snippet to your theme’s functions.php file:

https://gist.github.com/vicskf/937e9e0e9324c857b6df623e3ebe979e

This will add the variable {thumbnail:linked} to use it in the shortcode [tribe_event_inline]. So you can use it to show the image with a link to the event.

<q>But unfortunately it seems the extension is not updated anymore</q>

Yep, unfortunately that is true.

Let me know how this works for you. I’ll be happy to help if it doesn’t.

Best!

Victor

[Victor]

Hey Ryan!

I´m super happy to help! I´ll go ahead an close this thread but please feel free to open a new one if you have any other questions.

Best!

Victor

[Victor]

This reply is private.

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