[Victor]

Hi Luis!

Here is a temporary fix to the problem. You should add the following code to your functions.php file:

https://gist.github.com/elimn/df638214c7bb3b734e8e818e043d2729

Remember to change the following line:

new Tribe__Snippet__Change_All_Link( 'alle' );

for this one to work in your site:

new Tribe__Snippet__Change_All_Link( 'todos' );

After inserting this code and saving the file, remember to refresh the permalinks to make it work.

I am going to change this thread to “Pending fix” so we can track it and let you know when the final bugfix is released.

Saludos! 🙂

Victor

[Victor]

Hi Rob!

Thanks for getting back to us! 🙂

I think a use case to use independent stock would be similar to what you gave as an example but without limiting children and adult individually.

Let’s say you have 100 seats available for children and adults that are not limited individually, so they would use the global stock until the sum of both sales get to a 100. And then you have a VIP area with 30 more seats that will only be available for that VIP ticket which would have independent stock set to 30.

Just in case you missed it, there is a great article on Making Tickets that explains how to use global stock.

I hope that helps! Let me know if you have other questions.

Best!

Victor

[Victor]

Hi Tanya!

Thanks for reaching out to us and letting us know for a possible bug.

I’m not sure what extension you are referring to. Is it one from our Extensions Library ? Could you give me a link to it ?

Also, Is there a way you can provide me with a link to the page you are having the issue with? And it would be very helpful if you can share your system information with us by following this guide so I can try and replicate the issue.

Thanks!

Victor

[Victor]

Hi David!

Thanks for reaching out to us! 🙂

I’m sorry you are experiencing performance issues. I’ve been there myself and they are difficult to tackle.

We have a great article that will get you started on Performance Considerations you should know about. After that, if you decide to implement a caching system then you can move to these articles: Caching: What, when and how and Caching month view HTML in transients

Finally, there is a good article George put up here that groups a set of developer plugins. It’s a bit more technical than the others but will definitely be of help if you are into development.

I hope that helps! Let me know if you have any other questions and I’ll be happy to help.

Best!

Victor

 

[Victor]

This reply is private.

[Victor]

This reply is private.

[Victor]

Hi Luis!

I am so sorry you are still getting this issue.

It seems to only be happening in WordPress with Spanish language. I have already created the bug report and the team will be working for a fix in a future release. I will set this thread as “Pending fix” so the team will let you know as soon as it is solved.

In the meantime, I will reach to the team to see if we can find a temporary fix for you, until the bugfix is released.

Thanks for your patience and let me know if you have any other questions.

Best!

Victor

[Victor]

Hi Christopher!

Sure, what you are trying to implement is possible, but not “out-of-the-box” with our plugins unfortunately. So it would require custom coding to implement. While we cannot help with custom coding, I can point you in the right direction to get the “end of sale” date for a ticket.

First you have to find the tickets attached to an event, which you can do with code like this:

$tickets = Tribe__Tickets__Tickets::get_all_event_tickets( $event_ID )

Once you have those tickets, you can see if they’re “open for registration” by looking at the “ticket end sale date” like this:

$end_sale_date = get_post_meta( $ticket_id, '_ticket_end_date', true );

I hope that points you in the right direction.

Best!

Victor

[Victor]

Hi Scott!

Thanks for coming back to us!

There is no easy way to assign tags dynamically like you mention.

The following is a snippet you can add in your theme’s functions.php file that will add the tags “pizza” and “taco” to all the imported events, every time they are saved – This means whenever you import or edit an event that was created using Event Aggregator.

/* Tribe, add tag to Event Aggregator new imported events */
function tribe_tag_ea_imported ( $event_id, $data ) {

// bail if the event has not been imported via Event Aggregator
if ( get_post_meta( $event_id, '_EventOrigin', true ) != 'event-aggregator' ) return false;

// set tag
wp_set_post_tags( $event_id, 'pizza, taco', true );

}
add_action( 'tribe_events_update_meta', 'tribe_tag_ea_imported', 10, 2 );

You can use this code as a starting point for other settings you may need to add to an imported event.

I hope that helps. Let me know if you have any other questions.

Best!

Victor

[Victor]

Hi Eric!

I am sorry your having this issue!

Is it only in Google searches that the start dates are wrong or do you also see the wrong times in your site?

Could you provide me with the Facebook link to those events so I can see the data? I will also need you to tell me the timezone your WordPress installation is set to. You can see this under Settings > General > Timezone.

Please also make sure you are working with the latest version of our plugins > The Events Calendar 4.4.3

You also mention you added a screenshot of the incorrect info but we didn’t receive it. Could you try uploading it once again?

Let me know if you have any other questions.

Thanks!

Victor

[Victor]

Hi Patti!

Thanks for coming back to us!

I followed the referenced thread and see they were trying to hide in all the days of an event except from the first day. Are you trying to do the same?

Could you please provide me a link to the page where you are trying to accomplish this? So I can inspect the page and see why it isn’t working.

Thanks!

Victor

[Victor]

Hi Allen!

I am sorry you are having this issue. I tried replicating it myself in a local install with no success.

I see the javascript needed to make the attendees info to show is missing somehow.

Have you tried switching to the default theme? If so, have you noticed any difference? In addition, I would suggest you follow the Testing for Conflicts guide and let me know what you find in the process.

Could you please provide us with your system information by following this guide?

Thanks!

Victor

[Victor]

Hi Luis!

I’m sorry you are still having this issue. As you know, there was a bug fix for this issue in our latest release, so it’s weird you are still having it.

Have you tried updating the permalink structure? If not, please try by going to Settings > Permalinks > and click the Save Changes button.

Did this solve the problem? Please let me know.

Best!

Victor

[Victor]

Hi Saskia!

Thanks for coming back to us!

I’m sorry you are having this issue. I tried replicating this error in a local installation but failed to do so.

This seems to be related to a theme or plugin conflict, so I suggest you go through our Testing for Conflicts Guide and then let me know what you find in the process so we can look for a solution.

Could you also provide us with the system information by following this guide ?

Please let me know if you need further assistance with this and I’ll be happy to help.

Best!

Victor

[Victor]

Hi Dariush!

I’m truly sorry for taking so long to reply. We had a very busy week but I know it’s not any fun having to wait so long for a reply. Rest assure we always try to get back to our customers in the shortest amount of time possible, despite what is stated here, because we do take all requests seriously.

I’m glad you could solve your issue. I also wanted to thank you for your suggestion on adding the instructions. I have already talked to the team about this and we took notice of it so we can add the information in our knowledgebase articles.

Please let me know if there is any other question you may have and I’ll be happy to help.

Best!

Victor

[Author]

Posts