Time zone issues

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  • This topic has 4 replies, 4 voices, and was last updated 7 years ago by Eric.
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  • Author
    Posts
  • #1244831
    Eric
    Participant

    Hi

    I use the event aggregator to import Facebook events to my calendar on my site. Unfortunately when my business is google’d the start times for events on my site are WILDLY incorrect. I’m assuming this might be a time zone issue. I have spoken with specialists at Google and they are unable to remedy this. My understanding is that this may be an issue with the Events Calendar Aggregator.

    I own a performance space so having incorrect times listed (when they are clearly correct when imported) is a real inconvenience for my company and our patrons.

    Thanks

    #1244836
    Eric
    Participant

    screen shot of incorrect info is attached.

    #1246161
    Victor
    Keymaster

    Hi Eric!

    I am sorry your having this issue!

    Is it only in Google searches that the start dates are wrong or do you also see the wrong times in your site?

    Could you provide me with the Facebook link to those events so I can see the data? I will also need you to tell me the timezone your WordPress installation is set to. You can see this under Settings > General > Timezone.

    Please also make sure you are working with the latest version of our plugins > The Events Calendar 4.4.3

    You also mention you added a screenshot of the incorrect info but we didn’t receive it. Could you try uploading it once again?

    Let me know if you have any other questions.

    Thanks!

    Victor

    #1257324
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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