Help Desk

Event Aggregator

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    • Comments
    • Updated
    • Solved Closed
      Events do not show past February 2018

      Posted by: Jared Shih
      Most Recent by: Jared Shih on 2018/01/22 at 3:14pm

      Hi We have a few sites that are using Event Aggregator. From what I can see they are importing events on schedule without issue but it seems that events past February 20th are not being added to the calendars. I see if I add an event manually through the site…

    • 1
    • Today
    • Solved Closed
      "Unknown column post_parent" error on import

      Posted by: Rhonda
      Most Recent by: Jaime on 2018/01/22 at 1:43pm

      We recently had to turn off cron for a few days, and now we’re getting multiple “Unknown column ‘post_parent’ in ‘group statement'” errors when another site on our multisite attempts to import from the main site. According …

    • 2
    • Today
    • Solved Closed
      Facebook imports UTC time only

      Posted by: artssd
      Most Recent by: András on 2018/01/22 at 1:08pm

      On my scheduled FB imports, despite the Facebook event posting in the correct American timezone, the import creates these in UTC times which is confusing to many people not knowing what UTC even is. My state has two time zones so I’d really like to cha…

    • 2
    • Today
    • Solved Closed
      I still have that problem

      Posted by: Thomas
      Most Recent by: Thomas on 2018/01/22 at 12:51pm

      ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/cant-import-from-facebook-unknown-message-2/

    • 1
    • Today
    • Solved Closed
      Still unable to import FB events

      Posted by: Sandra Resnick
      Most Recent by: Victor on 2018/01/22 at 12:15pm

      I have read all of the issues, and I have attempted to do everything that was advised, including disconnecting key etc. I am NOT technical, but I have been unable to import any events for several months, which is impacting my business. I really need someone t…

    • 2
    • Today
    • Solved Closed
      Import Contains Tags

      Posted by: Michael
      Most Recent by: Michael on 2018/01/22 at 11:49am

      I import from another site that also uses The Events Calendar. This import is applying tags which are not relevant to my site. How do I stop this from happening? Thank you.

    • 2
    • Today
    • Solved Closed
      Imported Events Gaining Time (Re-opened)

      Posted by: Daniel Beach
      Most Recent by: Jaime on 2018/01/22 at 11:20am

      My previous thread at https://theeventscalendar.com/support/forums/topic/imported-events-gaining-time/ [Forum-Ref: 1403167-54024-630138b7e9] was closed and I noticed my email reply to Patricia never made it into the thread so I’m re-opening this to incl…

    • 5
    • Today
    • Solved Closed
      Facebook Token expired about two weeks ago

      Posted by: Lane Lee
      Most Recent by: Barry on 2018/01/22 at 10:55am

      We just renewed our license but we are getting the error at the top- Your Event Aggregator Facebook token expired about 2 weeks ago. When we click to Connect to Facebook we get a blank gray screen with a Bad License error. See Attached

    • 2
    • Today
    • Solved Closed
      Filtering imports from another Events Calendar

      Posted by: Kevin
      Most Recent by: Kevin on 2018/01/22 at 10:29am

      We have two websites that use Events Calendar Pro. We want to import some, but not all, events from one (http://www.gogreenwilmette.org) to the other (https://www.gogreenillinois.org). The only way I could figure out how to automatically import from one to th…

    • 1
    • Today
    • Solved Closed
      Scheduled daily imports trigger hourly.

      Posted by: leviator
      Most Recent by: leviator on 2018/01/22 at 9:00am

      Hi We have a client, who has Events Aggregator, and syncs 7 calendars, to their website. All scheduled imports are set to daily. Looking at the history though we see that the imports seem to be running hourly, and we have reached the daily limit of 100 import…

    • 1
    • Today
    • Solved Closed
      Problem with importing events from other TEC site

      Posted by: scouterna
      Most Recent by: Victor on 2018/01/22 at 7:54am

      Hi! I’m building a site where we want to import events from site A to site B. I’m trying to import an ‘Other URL (beta)’ on site A and enter http://mysite.tld/wp-json/tribe/events/v1/events as the URL to import from. Both of the sites are running The …

    • 2
    • Today
    • Solved Closed
      Unable to import using Aggregator

      Posted by: Joanne
      Most Recent by: Jennifer on 2018/01/22 at 7:35am

      Just purchased the event aggregator add-on, and so far we’ve been unable to find any site that will even give us a preview. Sites attempted so far: http://ctweekender.com http://www.ctvisit.com/events newhavenarts.org http://calendar.letsgoarts.org/even…

    • 2
    • Today
    • Solved Closed
      Stopped updating (AGAIN) 1 per limit

      Posted by: Westwood Schools
      Most Recent by: Westwood Schools on 2018/01/22 at 6:58am

      I’ve been having this problem intermittently for months. It says it can’t updated because the limit of 1 per day has been reached! I have a full and active license. See my previous discussion. It is happening again. Please fix this or help us with…

    • 1
    • Today
    • Solved Closed
      Event Aggregator changes price when importing from WP

      Posted by: Clemens
      Most Recent by: Victor on 2018/01/22 at 4:43am

      When importing an Event with a price range of “5.50 7.50” (which is automatically displayed as “€5.50 – €7.50” in the frontend) into a different WordPress install, event aggregator deletes the period. Therefore “€5.50…

    • 3
    • Today
    • Solved Closed
      Google calendar import fail

      Posted by: Justin Roper
      Most Recent by: András on 2018/01/22 at 3:57am

      Hi I’m trying to import a Google Calendar into events aggregator. I’ve tried various settings but each time I get this message: There was an error fetching the results from your import: Unknown service message. Can anyone help?

    • 2
    • Today
    • Solved Closed
      FB Event Aggregator

      Posted by: Gayle
      Most Recent by: András on 2018/01/22 at 3:57am

      There was an error fetching the results from your import: Unknown service message Getting this error… this has been great and working for years… this has NEVER happened. What change did you guys make because I see a lot of other people having the…

    • 2
    • Today
    • Solved Closed
      Error importing Facebook events via Event Aggregator

      Posted by: David Nerici
      Most Recent by: András on 2018/01/22 at 3:57am

      I receive the same error message. Would be great, if someone von Modern Tribe could fix that bug David ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/cannot-import-facebook-ev…

    • 2
    • Today
    • Solved Closed
      "Unknown service error" when importing ics feed

      Posted by: hackerdojo
      Most Recent by: András on 2018/01/22 at 3:57am

      Hi, I think your event aggregator service is down since yesterday night. I get an “Unknown service error”. It was working fine yesterday before I went to bed. Could you please fix? Thanks ======================== PLEASE LEAVE FOR SUPPORT Reporting…

    • 2
    • Today
    • Solved Closed
      Can't import from Facebook. "Unknown message"

      Posted by: tech108
      Most Recent by: András on 2018/01/22 at 3:56am

      Same problem on two site. Down over 20 hours now. There was an error fetching the results from your import: There may be an issue with the Event Aggregator server. Please try your import again later. ======================== PLEASE LEAVE FOR SUPPORT Reporting…

    • 2
    • Today
    • Solved Closed
      Can\'t import from Facebook. \"Unknown message\"

      Posted by: tech108
      Most Recent by: András on 2018/01/22 at 3:46am

      Same problem on two site. Down over 20 hours now. There was an error fetching the results from your import: There may be an issue with the Event Aggregator server. Please try your import again later. ======================== PLEASE LEAVE FOR SUPPORT Reporting…

    • 3
    • Today
    • Solved Closed
      Event organizers not imported anymore

      Posted by: Matthias Riegel
      Most Recent by: Matthias Riegel on 2018/01/22 at 2:22am

      Dear Modern Tribe, we make heavy use of the Aggregator plugin to import ICS files via http. Now the import of the organizers of the events has stopped. I have just set up a fresh WordPress install with Events Calendar plugin in the newest version as the only…

    • 20
    • Today
    • Solved Closed
      Aggregator not allowing new imports

      Posted by: Lane Lee
      Most Recent by: Jennifer on 2018/01/19 at 8:09pm

      Hello, I recently renewed my license for Event Aggregator and now I am unable to import anything from: Facebook Google Calendar iCalendar ICS File Meetup Other URL The only option that is not grayed out is CSV File. Thank you for your assistance.

    • 2
    • 1/19/18
    • Solved Closed
      scheduled imports not running

      Posted by: Wayne
      Most Recent by: Jaime on 2018/01/19 at 10:22am

      Hello, We have been using the Aggregator for imports a long time, but are just trying to set up scheduled imports now and they don’t seem to be working. I’ve already tried deactivating all our other plug-ins for conflicts and it doesn’t hel…

    • 2
    • 1/19/18
    • Solved Closed
      Events not listed with title

      Posted by: Libby
      Most Recent by: Victor on 2018/01/19 at 7:17am

      I am trying to import a calendar. I tried importing with the ics file but only a couple of events were added. So I then added that ics file to my iCalendar and they populated there. So then I tried importing through iCalendar URL. However, I am finding that c…

    • 4
    • 1/19/18
    • Solved Closed
      Events not listed with title

      Posted by: Libby
      Most Recent by: Victor on 2018/01/19 at 7:16am

      I am trying to import a calendar. I tried importing with the ics file but only a couple of events were added. So I then added that ics file to my iCalendar and they populated there. So then I tried importing through iCalendar URL. However, I am finding that c…

    • 2
    • 1/19/18
    • Solved Closed
      Importing Event Details from Office 365

      Posted by: David
      Most Recent by: Victor on 2018/01/19 at 6:21am

      I am importing events from our Office 365 calendar through an ICS link. The details of the individual events are not being imported. I am able to import the date, time, event name, and venue but no other information containing the descriptions of each event.…

    • 2
    • 1/19/18
    • Solved Closed
      Scheduled Import from other URL (beta)

      Posted by: Stephanie
      Most Recent by: András on 2018/01/19 at 2:06am

      Hello, I am seeing inconsistency with the import from other URL, want to see if there is something I have missed in my setup or if this is just a bug in the beta functionality. I have setup a URL that pulls from another site running The Events Calendar. The…

    • 3
    • 1/19/18
    • Solved Closed
      Duplicate Facebook events happening

      Posted by: Citizen LocalMotive
      Most Recent by: Cliff on 2018/01/18 at 10:43pm

      We have feeds from the Facebook events pages of a number of organizations who are interested in each others events and so share their events amongst themselves in addition to creating their own pages. What is happening is the same events are being duplicated…

    • 4
    • 1/18/18

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