Support Forums

Event Aggregator

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    • Solved Closed
      Release: The Events Calendar 4.5.10.1

      Posted by: Courtney
      Most Recent by: on 2017/08/16 at 3:18pm in: Events Calendar PRO

      We’re pleased to announce that The Events Calendar 4.5.10.1 is now available, resolving a set of user interface breakages (for some of our users datepickers and other selectors were not functioning correctly). Automated updates via your WordPress dashboar…

    • 2
    • 8/16/17
    • Solved Closed
      Introducing Event Aggregator!

      Posted by: Leah
      Most Recent by: Leah on 2016/10/13 at 9:27am

      Many customers use a combination of Facebook Events, iCal Importer, and the CSV importer built into The Events Calendar to manage importing events from outside sources into WordPress. With version 4.3 of The Events Calendar comes the launch of Event Aggregato…

    • 1
    • 10/13/16
    • Solved Closed
      Scheduled imports not working

      Posted by: Mark
      Most Recent by: Jennifer on 2017/08/23 at 2:03am

      The scheduled imports do not work. They will work if I run them manually. I have noticed that others have reported this issue. How can this be resolved as I only purched Events Calendear and Agregator to do this function for me! Mark

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    • Today
    • Solved Closed
      Not Working

      Posted by: Ivan
      Most Recent by: Ivan on 2017/08/22 at 10:00pm

      Importing not working. Unable to revert to 2014 theme as it’s not an option. Tried deactivating all other plugins (but really, should I have to?). Please help. Messages: There was an error fetching the results from your import: Unknown service message a…

    • 8
    • Today
    • Solved Closed
      Aggregator servers blocks import request

      Posted by: David Myles
      Most Recent by: Victor on 2017/08/22 at 8:42pm

      I’m getting the following error message with scheduled imports. The first run worked fine, but subsequent scheduled imports (hourly) do not work. Import failed: Event Aggregator server has blocked your request. Please try your import again later or cont…

    • 3
    • Today
    • Solved Closed
      Scheduled Imports Not Working

      Posted by: Daniel
      Most Recent by: Victor on 2017/08/22 at 8:21pm

      Hello, Recently we’ve noticed that our scheduled imports are no longer working. It doesn’t look like manual imports are working either anymore, when I try clicking on that, it shoots back an error 7: “cURL error 7: Failed to connect to ea.th…

    • 14
    • Today
    • Solved Closed
      Error in Importing via "Other URL"

      Posted by: Christa Mooi
      Most Recent by: Courtney on 2017/08/22 at 5:33pm

      I purchased Event Aggregator today in order to keep my website updated with the latest events from my Scheduling Software. My scheduling software creates an .ics URL link, and that gets refreshed on a regular basis with the new events. I am using the “O…

    • 2
    • Today
    • Solved Closed
      Extract the ticket URL from Facebook

      Posted by: David Myles
      Most Recent by: Jen Morgan on 2017/08/22 at 11:13am

      How can I extract the ticket URL from an event from Facebook? I see no details in the meta data, nor does this tutorial work: https://theeventscalendar.com/knowledgebase/make-links-event-go-straight-event-website/ Example event with a ticket URL: https://www.…

    • 7
    • Today
    • Solved Closed
      Import successfully queued but won’t run

      Posted by: Stephanie
      Most Recent by: Stephanie on 2017/08/22 at 7:27am

      Hello All, I’m running WP version 4.8.1 with TEC 4.5.9 and TEC pro 4.4.15. I do a manual weekly import from a google calendar every Friday, which had been fine until today. This morning I clicked the Run Import button and got the message “Successf…

    • 5
    • Today
    • Solved Closed
      Renewed, Updated License Key and Imports NOT Working

      Posted by: serpcom
      Most Recent by: Victor on 2017/08/22 at 6:05am

      I keep getting this message. I’ve waited a few hours between trying multiple times with no luck. I’ve tried loggin out and back in? How can I get this to work again. Here is the message: There was an error fetching the results from your import:…

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    • Today
    • Solved Closed
      Google maps not enabled using CSV Event Import

      Posted by: Ryan Bullock
      Most Recent by: Patricia on 2017/08/22 at 5:26am

      I have Show Map and Show Map Link set to TRUE but neither show up in my events. If I open an event the check boxes are not checked. When I check them manually, the map and link shows up. I have tried it with no plugins except Events enabled on the default the…

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    • Today
    • Solved Closed
      There may be a problem with the EA Server

      Posted by: karen
      Most Recent by: karen on 2017/08/22 at 4:45am

      I noticed that I only have access to the CSV option for Adding NEW which indicates that my license is not recognized. So I went to import existing ones and got the error that there may be a problem with the EA Server. What’s up?

    • 1
    • Today
    • Solved Closed
      FB Aggregator stop working

      Posted by: Xavier
      Most Recent by: Xavier on 2017/08/22 at 3:45am

      Hi! We have exactly the same problem in http://www.thebelieve.club from today. All the import options (Facebook, Google, etc.) are disabled. When we try to connect again with Facebook the message is: Fatal error: Uncaught Predis\Response\ServerException: OOM …

    • 1
    • Today
    • Solved Closed
      Connection to FB not working

      Posted by: Ivan
      Most Recent by: Ivan on 2017/08/22 at 3:11am

      Hi, I am unable to connect to FB getting following error from your server ” Fatal error: Uncaught Predis\Response\ServerException: OOM command not allowed when used memory > ‘maxmemory’. in /srv/www/event-aggregator-site …… .…

    • 1
    • Today
    • Solved Closed
      FB Aggregator not working

      Posted by: Bart
      Most Recent by: Bart on 2017/08/22 at 1:48am

      Hi, I notice our FB events are not properly imported anymore. Upon inspection I notice the following issues with Aggregator: 1) Incorrect expire message: Your Event Aggregator Facebook token has expired about 2 months ago. Renew your Event Aggregator Facebook…

    • 1
    • Yesterday
    • Solved Closed
      Agreegator Not Importing Known Events

      Posted by: Neil
      Most Recent by: Neil on 2017/08/21 at 11:51pm

      So i’m seeing *some* events imported, but others are being missed. I used to be able to run them manually and pick them up but that’s not working anymore. I then do a one time import from the Facebook source and the events get created. Example. ht…

    • 8
    • Yesterday
    • Solved Closed
      Valid License Key But Aggregator Not Working

      Posted by: John
      Most Recent by: John on 2017/08/21 at 10:54pm

      Hi There, I have a License for Event Aggregator that’s valid through March 2018, but Aggregator suddenly stopped working on both sites that I use the license for. They license key is correct and valid both on my WordPress sites and in my account on you…

    • 1
    • Yesterday
    • Solved Closed
      Unwelcomed categories

      Posted by: Eric DenBraber
      Most Recent by: Cliff on 2017/08/21 at 8:49pm

      Hi, Google Calendar import is adding the following category to every event: “Http://schemas.google.com/g/2005#event”. How can I stop that? I’ve set categories as “No Additional Categories” both globally and specifically on this i…

    • 2
    • Yesterday
    • Solved Closed
      Automatic imports do not work

      Posted by: David Myles
      Most Recent by: Victor on 2017/08/21 at 4:29pm

      For us a single manual import has worked, but since then neither automatic nor manual imports work. It fails for an unknown reason and there is no mention of anything related in the WordPress logs. The Event Log in Help does have output, but disappears someti…

    • 6
    • Yesterday
    • Solved Closed
      Please read this about imports.

      Posted by: Charles Daly
      Most Recent by: András on 2017/08/21 at 2:22pm

      I am writing today for a couple of reasons. First is that my events aggregator is not working. It will not perform the saved scheduled imports and it will not run manual ones. I have run through the whole debugging process and changed to the them to the…

    • 2
    • Yesterday
    • Solved Closed
      Import Failed to queued up for importing.

      Posted by: BJ
      Most Recent by: Courtney on 2017/08/21 at 11:49am

      Scheduled imports returns an Import Failed message. When I try to manually run the import I get a “Import Failed. Import being fetched is not queued up for importing.” A quick look at the history shows only about 4 out of every 5 events failed.

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    • Yesterday
    • Solved Closed
      AUTOMATIC IMPORTS DO NOT WORK

      Posted by: downtown
      Most Recent by: Victor on 2017/08/18 at 6:01pm

      Plane and simple. This plugin does not work and you guys need to release another or entirely new version. It only imports one or two of the scheduled jobs and everything else fails. CONSTANTLY. And hundreds of people are having the same problem. It doesn&#…

    • 2
    • 8/18/17
    • Solved Closed
      Calendar Pro and Aggregator Add-On License Types

      Posted by: wordpress@tcu.edu
      Most Recent by: Courtney on 2017/08/18 at 7:39am

      Hello, We’ve recently implemented Calendar Pro on finearts.tcu.edu multisite. We’d like to share the events down to the sites living in the multisite. I currently have a license to the Personal Calendar Pro and recently added the Aggregator Hub to…

    • 4
    • 8/18/17
    • Solved Closed
      Google calendar import

      Posted by: Gary Priddy
      Most Recent by: Cliff on 2017/08/17 at 8:13pm

      I have tried multiple times to import my google calendar. I have tried resetting the private ICAL, making the calendar public. One time I ran the preview and the events appeared, but when I saved import, the plugin reset and kicked me out. please help =====…

    • 2
    • 8/17/17
    • Solved Closed
      Events duplicating

      Posted by: Carlos
      Most Recent by: Victor on 2017/08/17 at 7:50pm

      Hi Guys–I’ve seen a few other posts around this and even saw a response saying this was being addressed. However, after updating I’m still seeing a LOT of duplicate events coming into our calendar. It is odd as it is only for a few of the im…

    • 4
    • 8/17/17
    • Solved Closed
      Import: csv file can't be imported

      Posted by: Erzbistum Hamburg
      Most Recent by: Victor on 2017/08/17 at 6:13pm

      Hi there, I want to upload a csv file to import events. But I can not select a file and by clicking “Hochladen” (see screenshot attached, means “Upload”) I get an error message: {“success”:false,”data”:”Bi…

    • 2
    • 8/17/17
    • Solved Closed
      Las importaciones no funcionan

      Posted by: ANTONIO JOSE
      Most Recent by: Barry on 2017/08/17 at 3:42pm

      Buenas tardes: Desde hace unos cuantos días ha dejado de funcionar el importador de eventos. Realmente es frustante que el servicio deje de funcionar nuevamente. Una vez más dejo de dar el servicio a los usuarios de mi web, con eventos que no son publicados…

    • 14
    • 8/17/17
    • Solved Closed
      Unable to import google calendar

      Posted by: Mario Flores
      Most Recent by: Victor on 2017/08/17 at 1:48pm

      I’ve been trying for about a week now and the error message keeps coming up saying “There was an error fetching the results from your import: Unknown service message” All the settings appear correct and everything is updated, but it looks as…

    • 14
    • 8/17/17
    • Solved Closed
      Error with Imports

      Posted by: Luke Scott
      Most Recent by: Courtney on 2017/08/17 at 8:42am

      Hi, We have purchased events aggregator and are getting the following error when the import attempts: When I hover over the exclamation point in the import history it says: Import failed: Event Aggregator server has blocked your request. Please try your impor…

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    • 8/17/17
    • Solved Closed
      Can’t import anything from Facebook

      Posted by: Tina
      Most Recent by: Courtney on 2017/08/17 at 7:43am

      I have had ongoing issues with my scheduled imports. But after the last update my import screen looks completely different and I can’t import anything from Facebook. I tried refreshing my connection to Facebook. I have not yet tried deactivating all my …

    • 6
    • 8/17/17
    • Solved Closed
      Scheduled Facebook imports not working (re-opened)

      Posted by: Kim
      Most Recent by: Victor on 2017/08/17 at 6:12am

      Previous thread was closed by Support Droid: https://theeventscalendar.com/support/forums/topic/scheduled-imports-not-working-2/page/2/ Same issue still applies, we can’t import Facebook events. It’s been almost 3 months, still waiting for a fix.

    • 2
    • 8/17/17
    • Solved Closed
      Cannot Import Events From Facebook, Only CSV

      Posted by: reina katzenberger
      Most Recent by: Cliff on 2017/08/16 at 3:57pm

      I have paid for the Events aggregator at $89 as well as the community events renewal for $79 and I can only import from CSV, but need to be able to import from Facebook. Question Number one, do I need to be paying for both of these services? If not, how do I …

    • 2
    • 8/16/17
    • Solved Closed
      Using event aggregator on staging server for testing

      Posted by: Mike Kirby
      Most Recent by: Victor on 2017/08/16 at 2:09pm

      I have added my license keys to our staging server, and the Settings > Licenses screen shows they are accepted: Event Aggregator license key message: Thanks for setting up a valid key. It will expire on 2018-06-09 The Events Calendar PRO license key messag…

    • 5
    • 8/16/17
    • Solved Closed
      Import Screen Not Working

      Posted by: Stephanie
      Most Recent by: Cliff on 2017/08/16 at 1:06pm

      Hello, Attached is a screen shot of what I am seeing on one of my sites in a Multi-site installation. Events Aggregator works great in two other sites in the multi-site environment, but on this one site newspiritualhorizons.com/events The import screen is fu…

    • 7
    • 8/16/17
    • Solved Closed
      Not Importing

      Posted by: Michelle
      Most Recent by: Victor on 2017/08/16 at 9:24am

      Hey, Trying to import however I keep getting an error. There was an error fetching the results from your import: Unknown service message This is the page I’m trying to import https://www.facebook.com/pg/thesidequestbar/events/

    • 2
    • 8/16/17
    • Solved Closed
      Imported events not showing up in drafts

      Posted by: Neesha
      Most Recent by: Courtney on 2017/08/16 at 9:19am

      I have many scheduled imports running and importing new events from Facebook. However, the imported events are not showing up in Events (as drafts, published events, or otherwise.) If I take one of my scheduled import URLs and run it as “one-time only…

    • 2
    • 8/16/17
    • Solved Closed
      Two+ Events, Same Name, Not Importing both thru CSV

      Posted by: Jeremy
      Most Recent by: Patricia on 2017/08/15 at 7:07pm

      I have two+ events with the same name in the CSV that I upload, only one of them imports. They are completely disconnected and not reoccurring. I need both of them to import, without changing the name, how can I do this?

    • 6
    • 8/15/17
    • Solved Closed
      Event count in the 6 digits

      Posted by: mike
      Most Recent by: Cliff on 2017/08/15 at 3:47pm

      Hello, I know you are already aware of the bug which is re-importing all the events. I read this thread: https://theeventscalendar.com/support/forums/topic/duplicate-events-in-google-calendar-import-since-4-5-9/ which hinted at a bulk deletion tool. This woul…

    • 2
    • 8/15/17

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