Support Forums

Event Aggregator

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    • Comments
    • Updated
    • Solved Closed
      Introducing Event Aggregator!

      Posted by: Leah
      Most Recent by: Leah on 2016/10/13 at 9:27am

      Many customers use a combination of Facebook Events, iCal Importer, and the CSV importer built into The Events Calendar to manage importing events from outside sources into WordPress. With version 4.3 of The Events Calendar comes the launch of Event Aggregato…

    • 1
    • 10/13/16
    • Solved Closed
      Feature Request: Default Location

      Posted by: Cappy
      Most Recent by: Cappy on 2017/03/25 at 9:31pm

      Hello, I have read through the forum and I see people are having the same issue I am having in regards to private meet up events and lack of detail including location. So, if people search an area, nothing comes up. It would be great to assign to default …

    • 2
    • Today
    • Solved Closed
      License activated

      Posted by: Billy
      Most Recent by: Geoff B. on 2017/03/25 at 9:43am

      I just renewed the Event Aggregator license and under Licenses it shows Valid Key! Expires on 2018-03-24. But when I go to start an import I don’t have the option to do anything except a csv file (screenshot attached). Did I forget a step?

    • 4
    • Today
    • Solved Closed
      iCal not importing ALL events

      Posted by: jadecreative
      Most Recent by: Cliff on 2017/03/24 at 2:46pm

      Hi all, we have an issue where events have been importing for some time now but we have just recently noticed that not ALL events are pulled through via the feed. Events are added to a google calendar > then importer into the site calendar. Events are adde…

    • 8
    • Yesterday
    • Solved Closed
      Continued time zone problems–Imported via .ics file

      Posted by: Teri
      Most Recent by: Barry on 2017/03/24 at 1:28pm

      I don’t know what the problem is but I’m importing a feed from our ServiceU calendar/reservation system. This is the link to one of the feeds we are using, http://api.serviceu.com/rest/events/occurrences?departmentIds=69985&nextDays=300&…

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    • Yesterday
    • Solved Closed
      Want to set a Google Maps Default in Facebook and Community events

      Posted by: Martha
      Most Recent by: Nico on 2017/03/23 at 8:42pm

      I am having the same problem as Eric. Please keep me advised of any fixes or other workarounds. ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/i-have-display-google-map-on-by-…

    • 9
    • 3/23/17
    • Solved Closed
      Bug found: sync overwrites categories

      Posted by: Bart
      Most Recent by: Nico on 2017/03/23 at 8:34pm

      hi, I think I found a bug in the Importer: when a previously imported event from Facebook is synced again, it overwrites any categories assigned to the event. Here’s how you can reproduce the bug: 1) Import a FB event in Event Calendar. Don’t know…

    • 4
    • 3/23/17
    • Solved Closed
      Event Category overlayed after import

      Posted by: Roseann Sketel
      Most Recent by: Nico on 2017/03/23 at 8:33pm

      I import events from a google calendar. I am adding an additional category (original plus an additional one is checked) after this is imported. I have the following setting checked: Preserve the most recent change in each event field, whether that change occu…

    • 6
    • 3/23/17
    • Solved Closed
      How to preserve custom fields during a scheduled import

      Posted by: Bryan
      Most Recent by: Nico on 2017/03/23 at 8:28pm

      I recently purchased Event Aggregator to import a Google Calendar. The import ran fine. I then created a Custom Field using the Additional Field option (Settings – Additional Fields tab). I put a value in this field for an event that came through from t…

    • 9
    • 3/23/17
    • Solved Closed
      Scheduled import is removing user added categories

      Posted by: Ryan
      Most Recent by: Nico on 2017/03/23 at 8:28pm

      Hello, I have a google calendar daily import. I also have “Preserve the most recent change in each event field, whether that change occurred on my site or at the original source.” checked. After import, I add a category to various events. On re-im…

    • 11
    • 3/23/17
    • Solved Closed
      On Demand Imports Not Working

      Posted by: theplasticdiaries
      Most Recent by: Nico on 2017/03/23 at 8:05pm

      Hello. I tried to run 12 on-demand imports yesterday and it’s still running the loading bar, showing no signs of progress for over 24hrs. I’ve attached a screenshot. I don’t know why it says the “When” section as early as this mo…

    • 12
    • 3/23/17
    • Solved Closed
      iCalendar Import Won’t Stop

      Posted by: Ken
      Most Recent by: Nico on 2017/03/23 at 8:02pm

      I just purchased The Events Calendar Pro, Community Events and Event Aggregator yesterday, installed them on our site and I’m having an issue with the import using Event Aggregator. I am trying to get all of the events out of our existing calendar, whic…

    • 14
    • 3/23/17
    • Solved Closed
      The import failed for an unknown reason

      Posted by: Attila
      Most Recent by: Hunter on 2017/03/23 at 1:25pm

      Hi, it seams like we have the same problem here as : https://theeventscalendar.com/support/forums/topic/scheduled-import-failure-due-to-unknown-error/ We get an error msg for the most of the events. We can just update it manually which is not OK as we have a …

    • 2
    • 3/23/17
    • Solved Closed
      How to I import from another Events Calendar

      Posted by: garts
      Most Recent by: Cliff on 2017/03/23 at 9:59am

      We are in the progress of revising our website and I have have two test websites I am using to structure the design in different looks to give the Board choices. I read in the last update that it was possible to import events from one Events Calendar to anoth…

    • 5
    • 3/23/17
    • Solved Closed
      Return the order

      Posted by: Pablo
      Most Recent by: Geoff on 2017/03/22 at 3:17pm

      Hello, I would like to get my money back for the Event Aggregator add-on. I don’t see any options on my account. How shall I proceed? Thanks, Pablo

    • 5
    • 3/22/17
    • Solved Closed
      Incorrect timezone and duplicated events

      Posted by: controlyours
      Most Recent by: András on 2017/03/22 at 7:25am

      Hi there, This is in reference to this original support thread: https://theeventscalendar.com/support/forums/topic/event-time-not-importing-correctly-for-ical-import-events-aggregator/ I’ve been sure to update The Events Calendar plugin to the latest ve…

    • 5
    • 3/22/17
    • Solved Closed
      Description content not importing with iCalendar import v2

      Posted by: Preston
      Most Recent by: Cliff on 2017/03/21 at 8:34pm

      Hello. This is a continuation of ticket titled “Description content not importing with iCalendar import” I am still having the problem. The descriptions do not import. I tried again after upgrading your plugin because I see you had an update bu…

    • 2
    • 3/21/17
    • Solved Closed
      Automated Import Time of Day

      Posted by: Diana
      Most Recent by: Geoff on 2017/03/21 at 3:45pm

      I have a client who is making use of the scheduled imports and wants to know what time of day that import happens. I could not find anything in documentation as to when that happens.

    • 5
    • 3/21/17
    • Solved Closed
      Not Activating / Importing on a Sub Domain

      Posted by: Saif
      Most Recent by: András on 2017/03/21 at 3:09pm

      For testing and transition reasons, I’ve setup a copy of my site on a sub domain – I’m trying to upgrade from the old importer to the new, and the aggregator is not fully importing. It’s got the 60+ sources, but won’t bring them …

    • 5
    • 3/21/17
    • Solved Closed
      clean event aggreagtor 1 2

      Posted by: tomi
      Most Recent by: András on 2017/03/21 at 2:51pm

      Hello, how can I delete all the data in the event aggregator? Unfortunately no longer appears planned imports with me. Please delete all the data that you have available time. thank you. German: Hallo Andras, auf Grund eines Fehlers auf dem Server sind zahlre…

    • 57
    • 3/21/17
    • Solved Closed
      Aggregator not complete wont work

      Posted by: Steve
      Most Recent by: Hunter on 2017/03/20 at 4:56pm

      I recently bought Aggregator and events pro and cant get either to work. Ive tried everything deactivated plug ins etc but no joy Im on the latest Events version but running wordpress on 4.4.2 which I am told is compatable but doesnt look like it. When I go t…

    • 2
    • 3/20/17
    • Solved Closed
      Failing to import from another Events Calendar iCal feed

      Posted by: Peter
      Most Recent by: Nico on 2017/03/20 at 2:41pm

      Installed Aggregator on the main site in a multisite setup, then tried setting up an import from another Events Calendar installed on a subsite. The subsite’s slug is /events, so I assumed the iCal feed would be /events?ical (also tried with various ?ic…

    • 4
    • 3/20/17
    • Solved Closed
      Prepending text when auto-publishing to Facebook.

      Posted by: Colin
      Most Recent by: Nico on 2017/03/20 at 6:51am

      All of my events are pulled into TEC via Event Aggregator – and then auto-published to my FB Page (using a bit of code I found on this site somewhere). The only issue is that the text reads as if it’s coming from my org when it is actually from t…

    • 5
    • 3/20/17
    • Solved Closed
      Import Failing

      Posted by: Grant
      Most Recent by: Victor on 2017/03/17 at 4:53pm

      I set up the Events Calendar for my friend last year… everything was working fine Updated to Event Aggregator and now nothing imports. I set up a scheduled import and it basically says nothing is there. https://www.facebook.com/groups/BandsNearMeEvents/…

    • 4
    • 3/17/17
    • Solved Closed
      iCal scheduled imports issue, updates are not changed in EC

      Posted by: Waldo
      Most Recent by: Nico on 2017/03/17 at 9:16am

      Hi This is what I have done so far. Note I am new to EC so been doing a lot of testing different options. 1st I created events manual and all was fine. 2nd wanted to automate the event creation and manage it through iCal, this created duplicate events. I dele…

    • 5
    • 3/17/17
    • Solved Closed
      no photos after laste update

      Posted by: zeeheldennieuws
      Most Recent by: Barry on 2017/03/16 at 11:38am

      Hello, Yesterday we installed the last update. And we were happy to see that Google maps are working now. But it comes with a price..This morning we had about 30 new events imported…all without photos again. So what to do? Please don’t ask me to s…

    • 10
    • 3/16/17
    • Solved Closed
      Scheduled imports do not seem to be working.

      Posted by: Charles
      Most Recent by: András on 2017/03/15 at 4:55am

      I have attached a picture of the history tab in my events aggregator. The red exclamation points are the ones that were scheduled to be performed automatically. Out of curiosity, I clicked on MY Facebook page’s schedule import and performed the impor…

    • 2
    • 3/15/17
    • Solved Closed
      Facebook import doesn’t work

      Posted by: Menno
      Most Recent by: Nico on 2017/03/14 at 8:34pm

      Hi, I am using Event Aggregator to import the events of my company. Now is the case, that the importer keeps getting stuck when I tried to import the events from my Facebook group. I see that a lot of people having this isue. I have a suggestion, is it possi…

    • 2
    • 3/14/17
    • Solved Closed
      Deleted Events in Google Cal are Not Being Deleted on My Website

      Posted by: David
      Most Recent by: Nico on 2017/03/14 at 3:40pm

      So I originally licensed the iCal importer and just realized that it is now Event Aggregator now? Am I correct? Well, I enabled Event Agg. and disabled iCal importer, but I’m noticing that several events I deleted in my Google calendar are still showing…

    • 2
    • 3/14/17
    • Solved Closed
      Are you kidding me ?

      Posted by: Thomas
      Most Recent by: George on 2017/03/14 at 9:37am

      Sorry but I´m Upset it is getting worse and worse from week to week! Not only, that the automatic import problem still isn’t resolved. NO, now not even the picture import works… and as I tried to repot it in my existing Topic…. I realized t…

    • 13
    • 3/14/17
    • Solved Closed
      Time Zone

      Posted by: Susan
      Most Recent by: András on 2017/03/13 at 3:46pm

      I am having the same issues as a number of others, but can’t find any solutions. I’m using Events Calendar Pro with EA to import ical feeds. All of the times on the events are incorrect. I’ve verified the source event is set using New York t…

    • 15
    • 3/13/17
    • Solved Closed
      Purchased but no export/import

      Posted by: Rupert
      Most Recent by: Geoff on 2017/03/13 at 7:58am

      Dear Events Calendar team, we purchased the aggregator plugin, but there ist no option for cvs export. I’m looking for a possibility to move vernues and events via export import between sites. Is this possible somehow? Best Rupert

    • 2
    • 3/13/17
    • Solved Closed
      Valid key but Facebook imports now not available

      Posted by: Colin
      Most Recent by: Caroline on 2017/03/10 at 6:27pm

      Suddenly this morning I can no longer import events from Facebook. The drop-down on the import page prompts me to by Event Aggregator. When I check my licences page, it says I have a valid key until 2018. What’s up?

    • 8
    • 3/10/17
    • Solved Closed
      Facebook Import Failing

      Posted by: controlyours
      Most Recent by: Cliff on 2017/03/10 at 5:00pm

      Hi there, I have been having constant issues with importing Facebook events… But now they won’t import at all. The “import is currently in progress” notification is perpetually loading with no end in sight. There is a list of failed re…

    • 4
    • 3/10/17
    • Solved Closed
      Evanced Calendar Feed for Library Website

      Posted by: Danny
      Most Recent by: Geoff on 2017/03/10 at 3:39pm

      I saw one other forum post about this about a year ago and I tried to follow how to do it, but I am struggling. The library has a calendar here: http://fl.evanced.info/sanibel/lib/eventcalendar.asp I read that in the evanced feed I would need to: Use the R…

    • 4
    • 3/10/17
    • Solved Closed
      Categories and Event Options get reset when import runs

      Posted by: Colin
      Most Recent by: Hunter on 2017/03/10 at 11:17am

      When a scheduled Facebook import runs, any existing events have their categories and Event Options (featured, etc) reset! I need to be able to update the event details (title, date, venue, description, etc) without erasing the TEC-only info. I just categori…

    • 8
    • 3/10/17
    • Solved Closed
      Issue importing EVENTS csv – data appearing in wrong columns

      Posted by: Sarah
      Most Recent by: Hunter on 2017/03/09 at 6:57pm

      9th March 2017 – Is there a maximum word count per field? Something is confusing the import of my csv file. The event name is not corresponding to the correct event description when I look at the preview… and the venue name is not in the right col…

    • 2
    • 3/9/17
    • Solved Closed
      EA Errors, Duplicates, No Images, Etc.

      Posted by: Brandon
      Most Recent by: Cliff on 2017/03/09 at 5:52pm

      Hello, I had paused using EA while waiting for the recent updates. This meant I changed every import to on demand, I have over 200. I changed everything back to daily and now get blank images, duplicates, red circles with white exclamation marks, just general…

    • 4
    • 3/9/17
    • Solved Closed
      Subscribing to an individual event: impact on import count

      Posted by: Colin
      Most Recent by: Barry on 2017/03/09 at 2:54pm

      When you subscribe to an individual event (in case there are changes in the future), I assume it counts against the import limit each time it runs (daily/weekly/etc). QUESTION: does the event automatically stop importing once the event has passed? It will be…

    • 2
    • 3/9/17
    • Solved Closed
      Category getting remove from existing events on import

      Posted by: Nicolas
      Most Recent by: Barry on 2017/03/09 at 2:12pm

      We have a major issue at the moment. When our hourly ics import happens the categories that have been manually set on each event are being removed. Originally the setting was “Overwrite my event with any changes from the original source.” we have …

    • 2
    • 3/9/17
    • Solved Closed
      Scheduled imports not working

      Posted by: Andreas
      Most Recent by: Hunter on 2017/03/08 at 9:26pm

      Hi! I use events calendar for my site salsaistockholm.com. I have a bunch of scheduled imports but none of them are actually importing anything. The only time things get imported is when i manually import. The only reason i got the aggregator was for this to …

    • 2
    • 3/8/17
    • Solved Closed
      Calendar Events Overlap after latest update

      Posted by: Martha
      Most Recent by: George on 2017/03/08 at 9:10pm

      I installed the latest updates this evening, and now I am noticing that when I browse through the calendar in Photo mode, some of the events overlap vertically. I initially thought this might be a problem with the size of the featured image, since some of our…

    • 13
    • 3/8/17

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