Help Desk

Event Aggregator

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    • Comments
    • Updated
    • Solved Closed
      Facebook not importing own events using same account

      Posted by: Nick
      Most Recent by: Jaime on 2018/04/25 at 4:31am

      Since the recent API change I’ve had a number of problems importing events – do them manually and only import events on a facebook page that I’m the administrator of. Last week I was able to import events that I’d created and indicate…

    • 2
    • Yesterday
    • Solved Closed
      Issue with Import Limit, License Upgrade was Successful

      Posted by: mccicreates
      Most Recent by: Jaime on 2018/04/25 at 4:24am

      Hi, I just upgraded my license to 200 imports maximum today (April 19, 2018) and it still prompts the message that I’ve reached my limit of 100 imports. When will my license update take place via WordPress? It should be immediately, correct? FYI –…

    • 2
    • Yesterday
    • Solved Closed
      Google Calendar Imports Not Working

      Posted by: mccicreates
      Most Recent by: Jaime on 2018/04/25 at 4:19am

      Hello – We are experiencing the same issue. We noticed today that some of our events were not appearing on the our site. When I checked the imports history I noticed that the plugin has been trying to run our two scheduled imports twice every hour sinc…

    • 2
    • Yesterday
    • Solved Closed
      Event Aggregator

      Posted by: Andrew
      Most Recent by: Jaime on 2018/04/25 at 4:14am

      I think that it is clear that the Facebook privacy policy causing The Event Aggregator to not import events from Facebook is here to stay. It is also clear that the vast majority of Modern Tribe customers purchased the Event Aggregator to be able to import fr…

    • 2
    • Yesterday
    • Solved Closed
      Run Import via Google Calendar – Error Message

      Posted by: Tracy
      Most Recent by: Jaime on 2018/04/25 at 3:55am

      Hi – I am having an issue with my scheduled import of a Google Calendar. It was importing just fine, but I just noticed it is no longer running the import successfully, and hasn’t been for over a week. When I attempted to run a manual import, afte…

    • 2
    • Yesterday
    • Solved Closed
      Max imports reached in error

      Posted by: tonychiotti
      Most Recent by: tonychiotti on 2018/04/24 at 4:34pm

      Hello we have two sites , one pulling hourly imports from FB, one pulling daily imports from FB only. But we reached our max today somehow. I am concerened there is an issue, or someone has grabbed our license code. What should we do? Can you give us more inf…

    • 4
    • 4/24/18
    • Solved Closed
      Import failed for an unknown reason

      Posted by: Jared Shih
      Most Recent by: Patricia on 2018/04/24 at 3:34pm

      Hi Barry! We are using the new 1000 import license on some sites, but it seems that there might be a problem with the license? Everytime we update on a site with license it says that the import failed for an unknown reason and to contact support. I have the l…

    • 2
    • 4/24/18
    • Solved Closed
      Me, too. Google Import Failing

      Posted by: randy hurst
      Most Recent by: Patricia on 2018/04/24 at 3:21pm

      I’m also getting “Import failed: The import being fetched is not queued up for importing. Please try the import again” for Google Calendar feeds that used to work. I honestly don’t know when they stopped. My History tab only goes back …

    • 2
    • 4/24/18
    • Solved Closed
      [Private] Imports (not Facebook) no longer working

      Posted by: oklabankers
      Most Recent by: Patricia on 2018/04/24 at 3:07pm

      I have been receiving the error below on our scheduled import (iCal). I got it working briefly last week but I guess it is down again. There was an error fetching the results from your import: The import being fetched is not queued up for importing. Please t…

    • 2
    • 4/24/18
    • Solved Closed
      Imports not working on two licenses

      Posted by: Craig Davidiuk
      Most Recent by: Craig Davidiuk on 2018/04/24 at 12:38pm

      I am having the same issue. I have two licenses and neither one will work. A speedy resolve for this would be appreciated. Friday is our busiest and most important day of the week for events. I have tried multiple events. I have turned off all plugins and tr…

    • 4
    • 4/24/18
    • Solved Closed
      Events not updating properly

      Posted by: Jared Shih
      Most Recent by: juanfra on 2018/04/24 at 12:23pm

      Hi, We have sites using the tribe calendar and updating via ical links to Google Calendar. On these calendars it appears that events which are deleted in Google calendar do not get deleted on the site calendar. Take for instance this example: https://northfor…

    • 4
    • 4/24/18
    • Solved Closed
      [Private] Refund Desired for Aggregator

      Posted by: infowebsuited.com
      Most Recent by: Courtney on 2018/04/24 at 11:07am

      I just recently bought the aggregator and only after buying and accessing support threads did I realize it would not work with facebook which was the sole reason I bought it. Please refund my purchase. I will repurchase when working again.

    • 3
    • 4/24/18
    • Solved Closed
      Aggrigator

      Posted by: Brian Cetina
      Most Recent by: Jennifer on 2018/04/24 at 10:57am

      So with facebook not working properly now with the app, its why most of us bought. Can we get some type of refund? Also does this auto renew after the year? Because if so and no facebook, id like to opt out of auto renew.

    • 3
    • 4/24/18
    • Solved Closed
      Facebook Not Importing

      Posted by: Michelle Jensen
      Most Recent by: Courtney on 2018/04/24 at 10:38am

      Hey, been loading in new FB pages. I added this one amongst others (https://www.facebook.com/Bartcade/) and it has events. Yet the importer imports nothing! Please advise.

    • 3
    • 4/24/18
    • Solved Closed
      Refund

      Posted by: billashton
      Most Recent by: Courtney on 2018/04/24 at 10:28am

      I just purchased the event aggregator so I could import events again. After looking at current issues it seems that it is not working anymore, how can I get my money refunded?

    • 2
    • 4/24/18
    • Solved Closed
      [Private] Scheduled imports not working

      Posted by: SSC
      Most Recent by: Victor on 2018/04/24 at 10:25am

      When can we expect an update about the status of the scheduled imports for the event aggregator? Our google calendar imports haven’t been working.

    • 2
    • 4/24/18
    • Solved Closed
      [Private] All Imports Failing

      Posted by: Michael
      Most Recent by: Victor on 2018/04/24 at 10:18am

      As others have noted, I am having problems with imports again (not Facebook). The error message is ‘The import being fetched is not queued up for importing. Please try the import again.’ I enabled logging and nothing looks particularly interesting…

    • 2
    • 4/24/18
    • Solved Closed
      No communication from refund team?!?

      Posted by: wfcrc
      Most Recent by: Cliff on 2018/04/24 at 9:59am

      As discussed on my now closed topic https://theeventscalendar.com/support/forums/topic/refund-req-as-facebook-now-blocked/ I was meant to be contacted by a member of the refund team and my refund would then be processed, however this has not happened. I have …

    • 2
    • 4/24/18
    • Solved Closed
      Multiday events not correctly importing correctly

      Posted by: Bart
      Most Recent by: Jaime on 2018/04/24 at 6:35am

      Importing a FB-event of 3 days will import the first and last day as separate events and ignore day 2. Also it should be one event covering the 3 days. Here’s an example of an affected event: https://www.facebook.com/events/135265517293231/

    • 2
    • 4/24/18
    • Solved Closed
      iCal Facebook feed not reliably working

      Posted by: Citizen LocalMotive
      Most Recent by: Jaime on 2018/04/24 at 6:11am

      I am feeding events I have marked “interested” in on my profile with this URL webcal://www.facebook.com/ical/u.php?uid=100021016171273&key=AQBhxwt49_0gfPb5 Occasionally the import works, but more frequently it does not. I cannot figure out w…

    • 2
    • 4/24/18
    • Solved Closed
      So now what?

      Posted by: Chip Chip
      Most Recent by: Jaime on 2018/04/24 at 6:06am

      I use the Aggregator specifically for the FB function which now longer works. Is there a potential solution or work around or should we discuss a refund?

    • 2
    • 4/24/18
    • Solved Closed
      [Private] Cannot schedule imports

      Posted by: jason
      Most Recent by: Jaime on 2018/04/24 at 5:46am

      https://theeventscalendar.com/support/forums/topic/license-not-activating-within-wp-admin/ Still not working. No plugin conflicts, no theme conflicts, no javascript errors

    • 2
    • 4/24/18
    • Solved Closed
      Event Calendar Aggregator Issue

      Posted by: Andrea Napierkowski
      Most Recent by: Jaime on 2018/04/24 at 5:13am

      I’ve noticed a thing that I cannot for the life of me figure out with the calendar. It keeps changing the dates of multi-day events! If you look at the log, you’ll see how many times I’ve had to edit Lion King (in particular, but there have …

    • 6
    • 4/24/18
    • Solved Closed
      Inviting FB event creators to import events to my website

      Posted by: Jeremy
      Most Recent by: Courtney on 2018/04/24 at 4:32am

      Hello, In your update on the FB Aggregator situation, you say “There needs to be a relationship between the account used to import the events and the events themselves (ie, the events must have been created using the same account).” So I can’…

    • 2
    • 4/24/18
    • Solved Closed
      [Private] Import Not Working From Office 365

      Posted by: bmsszeal
      Most Recent by: Jaime on 2018/04/24 at 4:29am

      When I go to the scheduled imports, I see a red ! icon and get this message: The import failed for an unknown reason. Please try again. If the problem persists, please contact support. When I try to run the import manually, I get this message: The import bein…

    • 2
    • 4/24/18
    • Solved Closed
      [Private] Aggregator not working

      Posted by: Bob
      Most Recent by: Courtney on 2018/04/24 at 4:17am

      Would like to get a refund on Aggregator. Purchased about 3 weeks ago specifically for the Facebook import feature which no longer functions. Please advise.

    • 2
    • 4/24/18
    • Solved Closed
      [Private] Failed SPW Daily Import

      Posted by: Nick
      Most Recent by: András on 2018/04/24 at 2:29am

      I’m having an issue with one of my calendars importing. It keeps giving me a failed import (see screenshot) even after I tell it to run. This has happened a few times before and I’m not sure what keeps causing the issue. Is it due to the fact that…

    • 3
    • 4/24/18
    • Solved Closed
      FACEBOOK EVENTS IMPORTS ARE NOT WORKING

      Posted by: Hazel
      Most Recent by: Barry on 2018/04/24 at 12:12am

      I cannot import any events from Facebook now. As you can see from my attached images Your plugins are updated and I show you the message I get each time I try to bring in events from links I know work.

    • 10
    • 4/24/18
    • Solved Closed
      Google calendar imports quota full

      Posted by: Risto Koljonen
      Most Recent by: Victor on 2018/04/23 at 6:53pm

      Hello, is it usual for quota to fill up when aggregator cannot do an hourly import? It seems it has tried to import again after less than 30 minutes. Manual import worked, but I have to see if the scheduled imports start populating again.

    • 2
    • 4/23/18
    • Solved Closed
      Events not updating

      Posted by: Jared Shih
      Most Recent by: Victor on 2018/04/23 at 6:33pm

      Hi We are using the aggregator to import events from Google. It works for most of the calendars but there is one in particular which returns the error: The import failed for an unknown reason. Please try again. If the problem persists, please contact support.…

    • 2
    • 4/23/18
    • Solved Closed
      Potential for refund

      Posted by: nimbus
      Most Recent by: Courtney on 2018/04/23 at 12:25pm

      I purchased the Event Aggregator on April 10, and it looks as though it’ll be a great solution for us to import Facebook events. It worked once, then stopped working further. I understand the shift in privacy policies at Facebook, but I’d like to …

    • 2
    • 4/23/18
    • Solved Closed
      URL from TEC website not working in Aggregator Import

      Posted by: Benny
      Most Recent by: Jeremy on 2018/04/23 at 8:47am

      My website is crbeta.whatsondigest.com (that’s a beta site so the url won’t be around forever.) I’m trying to import events from another website running The Events Calendar. I copy the website url – http://tidemarktheatre.com – and p…

    • 2
    • 4/23/18
    • Solved Closed
      Facebook import is not working

      Posted by: Len Messerschmidt
      Most Recent by: Sky on 2018/04/23 at 8:43am

      Hello, i don´t know but last week it was possible to import the Facebook events and today i get an error because Facebook Events has no Data. No matter wich event, all the time the same error….

    • 2
    • 4/23/18
    • Solved Closed
      Importer is working for some facebook pages but not others

      Posted by: Jennifer
      Most Recent by: Jaime on 2018/04/23 at 7:30am

      I just learned about the FB api changes and was trying to resolve how this might affect my site. I’m not quite clear on why some imports are showing as “successful” and others not. Additionally, based on the Modern Tribe writeup I would thin…

    • 2
    • 4/23/18

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