Help Desk

Event Aggregator

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    • Comments
    • Updated
    • Solved Closed
      Spoke and Hub

      Posted by: Chris Giancaterino
      Most Recent by: Sky on 2018/01/18 at 1:16pm

      I’ve been asked to devise a Spoke and Hub Calendaring model across multiple WordPress sites. I have Event aggregator and Event calendar Pro at those sites (and i was told by presales that this is possible) I am baffled as how to do this. Specifically i …

    • 2
    • 1/18/18
    • Solved Closed
      Merge Venues

      Posted by: Libby
      Most Recent by: Jaime on 2018/01/18 at 1:13pm

      We have multiple people adding to a Google Calendar and their Outlook calendar. When I import these calendars the venues are slightly different causing multiple venues. Is there a way to merge venues? Reading other issues you say there is by going to Settin…

    • 2
    • 1/18/18
    • Solved Closed
      ical export is showing incorrect time

      Posted by: Evan
      Most Recent by: András on 2018/01/18 at 2:49am

      I have my WordPress settings as well as the events settings set to local time but the ical export hours seem to be off 7 hours ahead. We are Mountain time. I noticed that was an issue that was resolved long ago, but we are experiencing this issue.

    • 2
    • 1/18/18
    • Solved Closed
      Event Duplicates Still Happening

      Posted by: Joanna
      Most Recent by: Jaime on 2018/01/17 at 3:23pm

      Hi, I’ve had an issue with duplicates for a long time now. There was a long past support thread. I thought it was resolved after the latest update… but for my site anyway, the duplicates issue came back worse than ever after the update. There ar…

    • 2
    • 1/17/18
    • Solved Closed
      There may be an issue with the Event Aggregator server.

      Posted by: Adam
      Most Recent by: András on 2018/01/17 at 12:35am

      I’ve tried the numerous support suggestions in this thread including flushing caches, clearing plugins, reapplying the licenses. My events are not importing at all. Can’t believe I have to post in this forum to get a response when this stack costs…

    • 2
    • 1/17/18
    • Solved Closed
      Aggregator not working

      Posted by: dubaicentral
      Most Recent by: András on 2018/01/17 at 12:21am

      Hi, The plugin is not getting the events from my google calendar. Before I had a problem with duplicate events showing on the calendar. I deleted all events and scheduled new imports. Now it is randomly showing some events from my google calendar and some oth…

    • 2
    • 1/17/18
    • Solved Closed
      Venues are not importing from Facebook

      Posted by: Citizen LocalMotive
      Most Recent by: Brendan on 2018/01/16 at 6:43pm

      Venues from Facebook import feeds are not reliably importing into the calendar. For example, the event at https://www.facebook.com/events/2033377100012214 has a well defined location entered into their Facebook event. However, this field is entirely empty w…

    • 8
    • 1/16/18
    • Solved Closed
      Deleted events still show up

      Posted by: Fabel Media AS
      Most Recent by: András on 2018/01/16 at 12:36am

      Hi! I have a client that says he has deleted several events in his google calender, but it still shows up in the events calendar. Is it so that deleted events wont sync with the events calendar? Also he claims that when he renames his events in google calende…

    • 2
    • 1/16/18
    • Solved Closed
      Wierd Google Calendar import behavior with Venues

      Posted by: Robert Stankey
      Most Recent by: Sky on 2018/01/15 at 9:19am

      I’ve got a number of events in a Google Calendar with location information but when they are imported into my website I notice some weird behavior. For this example, let’s say the location information in one of the original Google Calendar is as …

    • 6
    • 1/15/18
    • Solved Closed
      FB Event Import

      Posted by: Casper Blackwell
      Most Recent by: Patricia on 2018/01/15 at 3:54am

      Howdy, Doing a FB Event Import, getting message “Your preview doesn’t have any records to import.” Please advise. Thanks in advance, Casper

    • 2
    • 1/15/18
    • Solved Closed
      Search bar does not work for Facebook events

      Posted by: Citizen LocalMotive
      Most Recent by: Patricia on 2018/01/15 at 3:53am

      Your search bar does not work for Facebook events. I see others have suggested you fix this problem as a new feature, but I hope you will consider this a bug because it afflicts an existing feature (the search tool). Being able to search a calendar with man…

    • 2
    • 1/15/18
    • Solved Closed
      Some Imports Failing

      Posted by: Michael
      Most Recent by: Jaime on 2018/01/14 at 8:30am

      I have five Meetups scheduled for importing. Three work fine and two stopped working. They seem to just time out. I verified that the URL is correct. How do I go about troubleshooting this?

    • 2
    • 1/14/18
    • Solved Closed
      Event Aggregator Not Returning Results

      Posted by: Simon Groves
      Most Recent by: Jaime on 2018/01/13 at 9:16am

      Good Afternoon, We had an issue with the event aggregator back in December: Previous post. Unfortunately, we still seem to have issues and the feed isn’t returning any results, even though events have been added to the Office 365 calendar I wonder if yo…

    • 2
    • 1/13/18
    • Solved Closed
      Bug! Resizing the window changes date!

      Posted by: Ivan
      Most Recent by: Brendan on 2018/01/12 at 8:35pm

      Been dealing with a bug since I got the plugin (in August), where resizing the window changes the date being viewed; it takes the viewer off of their selected date, and snaps them to today. Or, if they’ve selected another month, it snaps them to the 1st…

    • 11
    • 1/12/18
    • Solved Closed
      Not getting Facebook events

      Posted by: gfieldsend
      Most Recent by: Victor on 2018/01/12 at 5:49pm

      https://www.facebook.com/106748756058/ and https://www.facebook.com/eaglescanyon/ and I’m not getting anything. Any ideas? ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topi…

    • 3
    • 1/12/18
    • Solved Closed
      How to prepare a CSV file for import

      Posted by: Ryan Clover-Owens
      Most Recent by: Courtney on 2018/01/12 at 12:27pm

      I’m importing a hundreds of events using CSV, and I need to know what fields, and how to format them, so that it all works smoothly with Event Aggregator. So I’ve run some tests. And my workflow right now is: Import Venues : so I can get the addr…

    • 2
    • 1/12/18
    • Solved Closed
      Facebook events not importing

      Posted by: imaginatii
      Most Recent by: Jennifer on 2018/01/12 at 11:03am

      I am having the same problem as reported here. I just purchased and downloaded the aggregator a couple of days ago. Facebook events are not imported AT ALL. Even when using group ID or pageID lookup. Really disappointed since this is the whole reason I pu…

    • 2
    • 1/12/18
    • Solved Closed
      Showing December 2017 events for January 2018

      Posted by: Stephen
      Most Recent by: Victor on 2018/01/12 at 5:08am

      When in LIST mode, the events calendar is showing past December events as “Upcoming Events”. When in MONTH mode, the events listed under each date in January are actually Decembers events. How do I fix this?

    • 3
    • 1/12/18
    • Solved Closed
      Issue with Event Aggregator Updating from Google Calendar

      Posted by: kanaeokana
      Most Recent by: András on 2018/01/12 at 2:38am

      1) Events added to Google Calendar shared via the private url. Some updates worked 2) Updates no longer work 3) Noticed an issue with the 7 calendar updates updating every 30 minutes..changed them all to once per day. 4) This started working after we reduced…

    • 3
    • 1/12/18
    • Solved Closed
      How to show only one search option

      Posted by: Ryan Clover-Owens
      Most Recent by: Jennifer on 2018/01/11 at 11:16pm

      All our events are on the same day, but all over the country. So our visitors will be searching via city or zip code. I love the search bar under the map by the way. Is it possible to remove the other search options, keyword and date? If so, how, and if it…

    • 2
    • 1/11/18
    • Solved Closed
      Google Calendar Import Not Working

      Posted by: Daniel Rice
      Most Recent by: Cliff on 2018/01/11 at 6:54pm

      We are running all latest versions of Event Calendar Pro and Event Aggregator. It seems as though only 2 of our 7 Google calendars are importing as scheduled. I also cannot force a manual import as it just hangs and never imports. Again, this is not happening…

    • 7
    • 1/11/18
    • Solved Closed
      Refund

      Posted by: besouro
      Most Recent by: Courtney on 2018/01/11 at 11:05am

      I have been trying to get in contact with your office for four days now ans I gotten no response. I would like a refund if you cannot assist me with my issue.

    • 2
    • 1/11/18
    • Solved Closed
      Import Origin dropdown grayed out

      Posted by: Rodrigo Torres
      Most Recent by: Victor on 2018/01/11 at 6:00am

      The Import Origin dropdown under Events>Import>New Import was grayed out. I went to the License tab and saw that the Event Aggregator License was expired. I renewed the same license for another year. The License tab now shows the key is valid but the dr…

    • 2
    • 1/11/18
    • Solved Closed
      No llego al límite de 100 importaciones diarias

      Posted by: ANTONIO JOSE
      Most Recent by: András on 2018/01/11 at 4:18am

      Hola a todos: Hace varios días que no veo ningún evento importado y estoy revisando los datos. Si intento ejecutar manualmente, veo que me aparece un mensaje que no es correcto: “The daily limit of 100 import requests to the Event Aggregator service has …

    • 13
    • 1/11/18
    • Solved Closed
      Facebook events not importing

      Posted by: johnlund
      Most Recent by: Jennifer on 2018/01/10 at 2:04pm

      Hi, I’m trying to import Facebook events from my group, but nothing is appearing when I preview my scheduled import. I’ve authorized and checked the settings and I don’t see anything that would cause it to block my events. The link I am usin…

    • 5
    • 1/10/18
    • Solved Closed
      Import URL feature not working

      Posted by: Roger Dillon
      Most Recent by: Courtney on 2018/01/10 at 12:50pm

      We purchased pro licence for import events data from URL but its not importing data and giving error. We are importing event data from below URL. http://admin.sporteering.com/publicapi/events?token=BDF8622E8CF2418FA672A07699A1461D&eventtype=1 error descr…

    • 4
    • 1/10/18
    • Solved Closed
      Duplicates

      Posted by: Jacob Jacobson
      Most Recent by: Courtney on 2018/01/10 at 11:53am

      I’m pulling from Google Calendars and seeing several duplicate events. Can you please help? https://fbceugene.com/events/

    • 7
    • 1/10/18
    • Solved Closed
      Not importing Facebook group events

      Posted by: lobon digital
      Most Recent by: Victor on 2018/01/10 at 6:38am

      Hi, Similar experience to OP. Trying to import events from a FB group > https://www.facebook.com/groups/audaxuk/events/ but nothing is appearing. I have successfully imported other FB events, but on checking they are via a page URL such as https://www.face…

    • 2
    • 1/10/18
    • Solved Closed
      Keyword Flitering of Aggregated Events?

      Posted by: lobon digital
      Most Recent by: András on 2018/01/10 at 2:06am

      Hi, I’ve recently purchased and set up the events platform and I’m pulling in events via Facebook primarly. With my site I am only interested in aggregating “cycling events”. My calendar and site is https://bikebible.cc/events/. I̵…

    • 2
    • 1/10/18
    • Solved Closed
      Import XML reading UTC timezone instead of Los Angeles

      Posted by: Scott
      Most Recent by: András on 2018/01/09 at 12:39pm

      Hi, My site is importing several event feeds from Eventlink and the individual events get set to the timezone of UTC which they should not. The events are actually Los Angeles (PST) timezone. (note – this is UTC -8 or UTC -7 depending on the time of ye…

    • 6
    • 1/9/18
    • Solved Closed
      Cientos de registros en POSTS y lentitud

      Posted by: ANTONIO JOSE
      Most Recent by: Jaime on 2018/01/09 at 9:23am

      Hola: Cuando entro en el escritorio de WP y hago clic en eventos, tarda muchísimo tiempo hasta que aparece la lista con todos los eventos. Cronometrado, tarda unos 45 segundos hasta que carga la primera página inicial. Lo cual es desesperante. Esto a pesar…

    • 7
    • 1/9/18

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