Event Ticket Types – when to use "Independent" ??

[rob]

I understand when to select “use global stock” – this is probably the simplest setting which simply reduces the global stock by 1 for each ticket sold until there’s nothing left if global stock.

But why would you use global stock and select that option? Wouldn’t you just create a ticket without selecting “enable global stock” and set the ticket quantity to 50?

I understand when to select “use global stock but cap sales” – when you might have 100 seats in total but need to cap sales of a particular ticket to 50.

That’s REALLY where “enable global stock” is required… but only if you have more than one ticket type, right?

But under what circumstances would someone select “enable global stock” and then add a ticket of “independent” which ignores the global stock level? Let’s say you have 2 ticket types and a global stock of 100.

children tickets – use global stock and limit to 75
adult tickets – use global stock and limit to 25

And then if you wanted another ticket type using “independent” (for whatever reason):
VIP tickets – independent with 30 available

Then why would you just set global stock to 130 and have three tickets like this:
children tickets – use global stock and limit to 75
adult tickets – use global stock and limit to 25
VIP tickets – use global stock and limit to 30

??

[Victor]

Hi Rob!

Thanks for getting back to us! 🙂

I think a use case to use independent stock would be similar to what you gave as an example but without limiting children and adult individually.

Let’s say you have 100 seats available for children and adults that are not limited individually, so they would use the global stock until the sum of both sales get to a 100. And then you have a VIP area with 30 more seats that will only be available for that VIP ticket which would have independent stock set to 30.

Just in case you missed it, there is a great article on Making Tickets that explains how to use global stock.

I hope that helps! Let me know if you have other questions.

Best!

Victor

[rob]

Ok, then why would you just set global stock to 130 and have three tickets like this:
children tickets – use global stock and limit to 75
adult tickets – use global stock and limit to 25
VIP tickets – use global stock and limit to 30

??

If the answer is, “yes, you could do that”, then my question becomes… “why have the “independent” option at all?

[Victor]

Hi Rob!

Sure! you could do that. But global stock without capped sales means that any combination of ticket types within the global stock limit will work – so it could be 50 child / 50 adult, all adults, whatever, meaning you could also sell 130 adults and clear the availability of the VIP tickets.

So, If you don’t want those 30 VIP tickets to be occupied by either adults or children, then you would have to set independent stock to them.

I think the big difference is whether you want to limit or not those children and adult tickets.

Let me know if there is any other question.

Best!

Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts