Victor

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Viewing 15 posts - 5,326 through 5,340 (of 5,398 total)
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  • Victor
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    This reply is private.

    in reply to: Submit Event #1249179
    Victor
    Member

    This reply is private.

    Victor
    Member

    Hey Chantal!

    Thanks for your reply! I’ll go ahead and mark this thread as closed.

    Please feel free to open a new thread if there is any other question.

    Best!

    Victor

    in reply to: Filterbar shortcode #1248983
    Victor
    Member

    Hi Todd!

    Thanks for coming back to us! 🙂

    I’m using the shortcode (I’m assuming there’s only one with variations) and trying to display more than one category. Is that possible?

    Yes, to show more than one category you can use the shortcode like this:

    [tribe_events view="list" category="barbecue","salad" ]

    how do I include the filter bar with the shortcode?

    Filter Bar cannot be displayed via the shortcode. If you want to use Filter Bar, you’ll need to do so on your default events page.

    If you’d like us to consider making Filter Bar compatible with the shortcode calendar in the future, please head over to this UserVoice page and vote for it as well.

    I hope that helps! Let me know if you have any other questions!

    Best!

    Victor

    in reply to: Submit Event #1248901
    Victor
    Member

    Hi Connie!

    Thanks for getting in touch with us!

    Have you checked what the Community rewrite slug looks like? You can see that by going to Events –> Settings –> Community. There is good article on Linking to Community Events Pages that might be useful to set up the front end form.

    If you still can’t solve this, could you please share your system information with us by following this guide

    Let me know about this so I can further assist you.

    Thanks!

    Victor

    Victor
    Member

    Hi Lee!

    Thanks for reaching out to us!

    I am sorry you are having this issue. It seems uncommon and I can’t reproduce the error myself. Was it showing at some point in the past or was it always like this?

    If it was showing at some point, do you remember making any changes or actions before it stopped working?

    Please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you might see.

    Let me know what you can find.

    Best!

    Victor

    Victor
    Member

    Hi Chantal!

    Thanks for reaching out to us and also for using our plugins! 🙂

    That “Register for this event” button is not something we add to our plugin. It seems to be the theme you are using is what it’s adding it. That’s why when switching to a default theme like twentyfifteen you don’t see the button anymore.

    I would recommend reaching out to the theme authors for support on this.

    I am sorry we can’t be of help here, but there isn’t much we can offer for that registration feature because we do not make it.

    Good luck with your project!

    Victor

    Victor
    Member

    Hola @MAD for Swing!

    Gracias por escribirnos!

    Lamento que estés teniendo este problema. Al parecer es un problema que sucede con algunos strings de traducción.

    He podido replicar de igual manera el error y ya he dado aviso al equipo sobre el mismo para que, cuando lo solucionen, vuelvan a darte aviso por aquí mismo.

    Mientras tanto, vamos a intentar crear algún snippet para que puedas corregirlo mientras esperas por la nueva release.

    Saludos!

    Victor

    in reply to: Hover CSS #1248269
    Victor
    Member

    Hi Mark!

    Thanks for coming back to us!

    This one might be a bit difficult to accomplish because the hover effect is applying to the <td> tag which is also the container for that day header. In other words, the header is inside the <td> tag.

    I guess you could do a template override to add another element (could be a <div>) that will contain all the events for that day, but not the header. So then, you could apply the hover styles to that new container.

    There is a great Themer’s Guide that explains how you can do a template customisation, so you can add that new element to the template.

    Hope this helps and let me know if you have any other question.

    Best!

    Victor.

    in reply to: Issues Since Upgrading to Events Pro #1248249
    Victor
    Member

    Hi Marcus!

    Thanks for your reply! Lets go through each point.

    – Thank you for the “Map bug” transparency. I’ll look for the fix in the
    future

    As a workaround for this, we have a snippet that will bypass the settings of each individual event to always show the map. If this is something that could work for you in the meantime, you should add the following code to your theme’s functions.php file :

    https://gist.github.com/elimn/4cbdbf600e4d25842a824147b2e56e5e

    – I did switch to the default theme (Twenty Sixteen) and the error
    persists. I did tick “share my sys info”.

    Thanks for sharing your sys info. I see you are still using WordPress Core version 4.4.7, could you please update to the latest version available? We always recommend doing a full backup of the site before doing so. You can find more info here. After the update, check if you still get the Warning messages.

    – I did go through the “Using Recurring Events article”. My issue (shown
    in my previous attachment) is that I am *not* seeing the additional
    dates to Exclude and/or Add events – just the frequency (daily, weekly
    etc). I am unable to Exclude/Add events from a recurring series because the
    date-time options are not showing for me (reattached for convenience).

    Sorry I misunderstood what you meant. This could also be related to the WordPress Core version, so please check again after updating. If you are still experiencing this issue after the update, you might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let me know how that works for you.

    Victor

    in reply to: Event Ticket Types – when to use "Independent" ?? #1248143
    Victor
    Member

    Hi Rob!

    Sure! you could do that. But global stock without capped sales means that any combination of ticket types within the global stock limit will work – so it could be 50 child / 50 adult, all adults, whatever, meaning you could also sell 130 adults and clear the availability of the VIP tickets.

    So, If you don’t want those 30 VIP tickets to be occupied by either adults or children, then you would have to set independent stock to them.

    I think the big difference is whether you want to limit or not those children and adult tickets.

    Let me know if there is any other question.

    Best!

    Victor

    in reply to: Month view, show only first day of multi day event #1248097
    Victor
    Member

    Hi Patti!

    The css code from the referenced thread does not work as we expected. Since we didn’t have the confirmation from that user, we didn’t know until now.

    I wanted to let you know that we’ve been looking for a possible solution to your issue but we were not able to find one yet. We will take a second chance at finding one and will let you know as soon as we can. Please hang in there.

    Best!

    Victor

    Victor
    Member

    This reply is private.

    in reply to: Issues Since Upgrading to Events Pro #1247795
    Victor
    Member

    Hi Mj!

    Thanks for reaching out to us! I’m sorry you are experiencing this issues. Let me try and help you with each one.

    (a) Map View is not showing on the final event when option is selected. I’m having to go back and edit each Event via WordPress Posts form, versus through the Events Calendar Pro form, in order for the Google Map setting to stick.

    When you say “versus through the Events Calendar Pro form”, I assume you mean using the front end form that the events community plugin gives you. If that’s the case, then this is a known bug and the team is already working on a fix. Could you please open a new thread for this issue referencing this one ? This way we can track it down better and let you know when the bug fix is released.

    (b) This error is showing in the Calendar on each Recurring Event entry made (attachment 1): Warning: Invalid argument supplied for foreach() in /home/sirindie/public_html/thebourboner/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence/Meta.php on line 1376
    (I’ve deactivated other plugins, such as Optimize Member to ensure their wasn’t a plugin-clash, but to no avail).

    Have you tried switching to a default theme (like twentysixteen) and see if you still get the warning? If you still get the message, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see. Also, could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    (c) Am I supposed to be seeing additional dates/times to Exclude and/or Add events?

    Sure, that is meant to be like you see it. There is a great article on Using Recurring Events in Events Calendar PRO you should check out that explains this and other features of the recurring events.

    Please let me know if there are any other questions while you work on those issues and I’ll be happy to help.

    Best!

    Victor

    Victor
    Member

    Hi Allen!

    That seems to be a different problem now. It could be related to a plugin or theme conflict.

    Have you tried doing the same but in a default theme like twentysixteen? If you still get the error, you should then try deactivating the plugins one at a time and see if you still get the error. This way we could find if there is any conflict with the theme or other plugins you have installed. Remember you can see the complete guide to test for conflicts here > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Let me know how this process goes and what you can find.

    Best!

    Victor

Viewing 15 posts - 5,326 through 5,340 (of 5,398 total)