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February 21, 2017 at 7:20 pm in reply to: Add custom text after event has been submitted #1243473

Victor
Member

Hi Ryan!

Thanks for reaching out to us!

Yes! There is a mini plugin to do just that. Here is a great article where you’ll find the plugin and the steps to redirect to a different URL after the event submission.

Will this work for you? Please let me know if it doesn’t and I’ll be happy to help you out.

Cheers!

Victor

February 21, 2017 at 6:59 pm in reply to: Again, the cation "eintritt frei" is shown in events #1243465
Victor
Member
Hi Armin!

Thanks for reaching out!

I see you are using a css snippet that only works to hide the “Eintritt frei” message for the single event page. As you can see here you are hiding the message.

If you also want to hide it from the lists, then you should also add this css code:
```
.tribe-events-list .tribe-events-event-cost {
display: none;
}
```
Let me know if this works for you.

Best!

Victor
February 21, 2017 at 5:51 am in reply to: Community View is wonky #1242887

Victor
Member

Hi Erica!

Thanks for reaching out!

I’m sorry to hear you are having this issue. It seems to be related to a conflict with your theme.

I suggest you go through our Testing for Conflicts Guide and then let me know what you find so we can look for a solution. Please include as much information as you can.

If possible, privately post a copy of your System Information from the WP Admin > Events > Help: System Information box.

Best!

Victor

February 21, 2017 at 3:55 am in reply to: Map View on Event Not Showing #1242851

Victor
Member

Hey Michelle!

Well that’s great news! I’m glad you could sort it out!

I’ll go ahead and close this thread but feel free to open a new one in case you have any other questions.

Best!

Victor

February 20, 2017 at 7:11 pm in reply to: Map View on Event Not Showing #1242625

Victor
Member

Hi Michelle!

I’m truly sorry this is still being an issue.

I’ve been going over some tests a few more times and I think it could be related to some other bug. I will take this thread to the team to get a second opinion on it and will come back to you as soon as I can.

In the meantime, as a workaround you can add this snippet to your theme’s functions.php file:

https://gist.github.com/elimn/4cbdbf600e4d25842a824147b2e56e5e

This will cause the calendar to always show Google Map and Link, regardless of individual event settings.

Let me know if there’s any other question you may have.

Thanks for your patience,

Victor

February 20, 2017 at 4:50 pm in reply to: Editing widget to act as "todays events" #1242555

Victor
Member

Hi Robert!

Week-view

Unfortunately, that seems to be related to a known bug with the WordPress Customizer and The Events Calendar. I have already given notice of this issue and the team will let you know as soon as the fix is released in a future version.

Meanwhile, you can add the following lines of CSS to modify the background color of the table header:
.tribe-events-calendar thead th, .tribe-events-grid .tribe-grid-header .tribe-grid-content-wrap .column, .tribe-grid-header { background-color: #e0e0e0 !important; }

To add this custom CSS you can create a stylesheet called tribe-events.css in the tribe-events/ directory of your theme. You can find all about Adding Custom Styles in the Themer’s Guide over here: https://theeventscalendar.com/knowledgebase/themers-guide/#customizing-styles . Let me know how this works for you.

Today’s Lessons – widget

– any idea where I can change the “There are no upcoming events at this time.“-text?

Yes, to accomplish this you will need to customize the Event List widget doing a template override. There is a great article on Configuring the List Widget where under Theming the widget you will actually find an example on how to customize the notice for when there are no upcoming events.

– Can I hide the event image, but show the start and end-times of the events?

Sure! That is similar to before. You will also need to do a template override. I have found a more specific article on how to Add event content to an event widget that will guide you through it.

I hope this helps and feel free to ask any questions you may have.

Best!

Victor

February 20, 2017 at 8:15 am in reply to: time picker in 01-24 format #1242214
Victor
Member
Hi Jonas!

Sorry about the confusion. With a purchase we provide support for our plugins. And of course solutions and / or workarounds if there is one.

I have come back to the team and we have come across a workaround for this issue. It’s not ideal but might see you through until we release a more complete fix. Here is the code you should paste in your theme’s functions.php file:

https://gist.github.com/andrasguseo/77073707356b4e9bc55e23bb7ebd67bc#file-ce-temp-timepicker-fix-php
```
function ce_timepicker_24hr_fix() {
    echo "
        
    ";
}
add_action( 'tribe_events_community_form_after_template', 'ce_timepicker_24hr_fix' );
```
We will develop a final fix for this issue and will let you know as soon as it is released. We ask for a bit of patience while we do this.

Please try it out and let me know how that works for you and if you have any other questions about it.

Best!

Victor
February 17, 2017 at 4:27 pm in reply to: Map View on Event Not Showing #1240548

Victor
Member

Hi Michelle!

I´m really sorry this issue is still happening for you. I´ve tried to replicate this issue myself but it´s working fine for me. Could you provide me with the link to the events you are importing? This way I can test the import myself.

Also, could you please open one of those event for editing and see if it has “Show google map” and “show google maps link” checked? -> https://cloudup.com/cY0Ac6kr0i0

Another thing that would be useful to have is a link to one of those events so we can look for any problem that may be happening on the frontend.

Let me know if you have any questions.

Thanks!

Victor

February 17, 2017 at 1:35 pm in reply to: Export to calendar events that I have RSVP'd I will attend? #1240379

Victor
Member

Hi Terje,

Thanks for reaching out to us!

This is only “partially” possible if you require people to log in before being able to make RSVPs. So those RSVP responses become linked to the user account.

There is a great article on how you can Display a List of Attendee’s Events so the users can log back into your site any time and adjust their RSVP or registration information. Yet, there is no built-in functionality to provide the users with an export of all those upcoming events for them.

It is an interesting functionality though, so I encourage you to go into UserVoice and post that as a feature idea so other users can vote for them.

I hope this helped!

Best!

Victor

February 17, 2017 at 5:11 am in reply to: Map View on Event Not Showing #1239824

Victor
Member

Hi Michelle!

I’m sorry for not being more specific. Let me explain this further.

If you have checked Enable Google Maps under Events > Settings > Map Settings then that is just fine.

The Global and Source-specific settings are under Events > Settings > Imports. You can override global settings by using any of the source-specific settings below. So make sure you are not overriding the Global Import Settings by a rule set in Facebook Import Settings.

There is a great article about Event Aggregator Import Settings you can read to understand how this works.

Please let me know if this helped.

Best!

Victor

February 17, 2017 at 4:47 am in reply to: Main calendar page missing #1239812

Victor
Member

Hi Rebecca!

I’m glad it’s working now. It was a strange issue though.

If in Chrome isn’t showing but it does in Firefox, I suspect you may have a caching issue. I would recommend you clear Chrome’s browsing data and see if that helps.

Please let me know how this works.

Best!

Victor

February 17, 2017 at 4:21 am in reply to: Issues with Tags after update to 4.4.2 #1239800

Victor
Member

Hi Lester!

I’m glad you managed to solve the issue! Thanks for letting us know.

I’ll go ahead and close this thread. But you are welcome to come back in the support forums anytime.

Best!

Victor

February 16, 2017 at 4:43 pm in reply to: Sell using: o RSVP o WooCommerce #1239288

Victor
Member

Hi Michaela!

Thanks for reaching out to us!

In order for the Event Tickets Plus to give you the option to sell using WooCommerce, you need to have the WooCommerce plugin installed and activated.

Check this by going to Plugins in the dashboard and see if it appears in the list of Active Plugins. I hope this helps.

Please let me know if you have any other questions.

Best!

Victor

February 16, 2017 at 4:32 pm in reply to: Map View on Event Not Showing #1239279

Victor
Member

Hi Michelle!

I am sorry to hear you are having this issue.

There was a bug before with this setting, but it has already been fixed in the latest maintenance release 4.4.2

Where are you importing events from? Have you checked the global setting as well as the source-specific settings? Please let me know how those settings are saved so I can further assist you with this problem.

Thanks!

Victor

February 16, 2017 at 3:54 pm in reply to: Main calendar page missing #1239262

Victor
Member

Hi Rebecca!

I´m sorry to hear you are having this issue.

It is strange to hear that they have deactivated upon update. I would suggest you try refreshing the permalinks. You can do this by going to the dashboard and then go to Settings > Permalinks > Save Changes.

Did that solve the problem? Do you see any changes? Please let me know.

Thanks!

Victor
Author

Posts

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