Issues Since Upgrading to Events Pro

[M]

Great Tuesday Team,

I’ve upgraded to Events Pro a few days ago and since then, have begun using the Recurring feature. However I’ve run into a few issues. Here are the issues I’m experiencing (as well as some basic remedies I attempted) but to no avail:

(a) Map View is not showing on the final event when option is selected. I’m having to go back and edit each Event via WordPress Posts form, versus through the Events Calendar Pro form, in order for the Google Map setting to stick.

(I’ve created, editing, modified and deleted events in multiple browsers (Firefox, Chrome and Safari)

(b) This error is showing in the Calendar on each Recurring Event entry made (attachment 1):

Warning: Invalid argument supplied for foreach() in /home/sirindie/public_html/thebourboner/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence/Meta.php on line 1376

(I’ve deactivated other plugins, such as Optimize Member to ensure their wasn’t a plugin-clash, but to no avail).

(c) Am I supposed to be seeing additional dates/times to Exclude and/or Add events? Please reference attachments 2 and 3.

(I’ve used the WordPress Posts platform (in case there was a bug using the Events Cal form), but this issue remains persistent)

Any insight and/or solution would be much appreciated.

– Mj

[Victor]

Hi Mj!

Thanks for reaching out to us! I’m sorry you are experiencing this issues. Let me try and help you with each one.

(a) Map View is not showing on the final event when option is selected. I’m having to go back and edit each Event via WordPress Posts form, versus through the Events Calendar Pro form, in order for the Google Map setting to stick.

When you say “versus through the Events Calendar Pro form”, I assume you mean using the front end form that the events community plugin gives you. If that’s the case, then this is a known bug and the team is already working on a fix. Could you please open a new thread for this issue referencing this one ? This way we can track it down better and let you know when the bug fix is released.

(b) This error is showing in the Calendar on each Recurring Event entry made (attachment 1): Warning: Invalid argument supplied for foreach() in /home/sirindie/public_html/thebourboner/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence/Meta.php on line 1376
(I’ve deactivated other plugins, such as Optimize Member to ensure their wasn’t a plugin-clash, but to no avail).

Have you tried switching to a default theme (like twentysixteen) and see if you still get the warning? If you still get the message, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see. Also, could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

(c) Am I supposed to be seeing additional dates/times to Exclude and/or Add events?

Sure, that is meant to be like you see it. There is a great article on Using Recurring Events in Events Calendar PRO you should check out that explains this and other features of the recurring events.

Please let me know if there are any other questions while you work on those issues and I’ll be happy to help.

Best!

Victor

[M]

Thank you for your email, Victor. To preserve your time reading, I’ll
switch to bullet points.

– Thank you for the “Map bug” transparency. I’ll look for the fix in the
future
– I did switch to the default theme (Twenty Sixteen) and the error
persists. I did tick “share my sys info”.
– I did go through the “Using Recurring Events article”. My issue (shown
in my previous attachment) is that I am *not* seeing the additional
dates to Exclude and/or Add events – just the frequency (daily, weekly
etc). I am unable to Exclude/Add events from a recurring series because the
date-time options are not showing for me (reattached for convenience).

Your thoughts?

Marcus

[image: Inline image 1][image: Inline image 2]

Marcus
TheBourboner.com

[Victor]

Hi Marcus!

Thanks for your reply! Lets go through each point.

– Thank you for the “Map bug” transparency. I’ll look for the fix in the
future

As a workaround for this, we have a snippet that will bypass the settings of each individual event to always show the map. If this is something that could work for you in the meantime, you should add the following code to your theme’s functions.php file :

https://gist.github.com/elimn/4cbdbf600e4d25842a824147b2e56e5e

– I did switch to the default theme (Twenty Sixteen) and the error
persists. I did tick “share my sys info”.

Thanks for sharing your sys info. I see you are still using WordPress Core version 4.4.7, could you please update to the latest version available? We always recommend doing a full backup of the site before doing so. You can find more info here. After the update, check if you still get the Warning messages.

– I did go through the “Using Recurring Events article”. My issue (shown
in my previous attachment) is that I am *not* seeing the additional
dates to Exclude and/or Add events – just the frequency (daily, weekly
etc). I am unable to Exclude/Add events from a recurring series because the
date-time options are not showing for me (reattached for convenience).

Sorry I misunderstood what you meant. This could also be related to the WordPress Core version, so please check again after updating. If you are still experiencing this issue after the update, you might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let me know how that works for you.

Victor

[M]

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[Victor]

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[M]

Victor,

Thank you for your help. With my last issue, I’ve upgraded WP core and the “recurring” date options have appeared. Will this aspect be affected whenever the 4.7.4 version arrives?

Any update on the following error showing on each recurring event: “Warning: Invalid argument supplied for foreach() in /home/sirindie/public_html/thebourboner/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence/Meta.php on line 1376”?

Marcus

• This reply was modified 9 years, 1 month ago by M.

[Victor]

Hey Marcus!

Good to hear the recurring options are back with the WordPress core update.

In general, it shouldn’t be a problem for future updates. We always try to make sure our plugins work for upcoming WordPress releases by testing them before one goes out. That said, to minimise the possibility of a conflict, not only with WordPress but also with another theme or plugin, we always suggest to have a test or development site where you can test every core, theme or plugin update before doing that in the live site.

Regarding the PHP Warning you are still getting, that only seems to be a warning. It does not necessarily mean that something is not working. I could not reproduce the warning message with my own local installation so it’s difficult to say where that is coming from. For the moment, you could disable wp debug mode by changing / adding this line to your wp-config.php file >

define( 'WP_DEBUG', false );

I took notice of your case and I will reach the team to see if there is something we can do to get to the bottom of this issue and completely clear that warning message. I will get back to you if something comes up.

Let me know if you have further questions.

Best!

Victor

[M]

Great Wednesday Victor,

Just wanted to follow up to see if you were able to reach the team to see if there was something we could do to get to the bottom of the issue and completely clear the warning message.

Thoughts?

Marcus

[Victor]

Hey Marcus!

Thanks for the follow up on this!

I have reached the team but as we couldn’t reproduce the issue, we can’t really go much deeper.

I did notice something strange in your recurrent events. When you hover over “Recurrent Event” it shows [day] in the text (see here https://cloudup.com/cHDII4rJBig), so could you please check for anything unusual when editing those events? Let me know what you find here. A screenshot of the recurrent event options will also be useful.

Also, I noticed the warning message is still showing. You could try adding the following line to your wp-config.php file that will hide those warning messages in the frontend >

define( 'WP_DEBUG_DISPLAY', false );

Those warning messages are useful when debugging a website, but it’s always better to not show them in a production site.

Thanks for your patience and cooperation with your issue. Let me know if any other question.

Best!

Victor

[Nico]

Hi there!

Just wanted to share with you that maintenance release 4.4.5 of our plugins is out, which includes a fix for the Google Map / Map link field not sticking issue 🙂

Find out more about the release → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-5-event-tickets-4-4-5-premium-add-ons/

Best,
Nico

[M]

Thank you, Nico.

Victor,

I didn’t find anything wonky or off to cause the “[day]” presence within a recurring event’s text (screenshot attached) but I did notice another unrelated issue. I’ll create an additional thread for it (if I’m unable to solve using existing documentation).

And is there a specific section/area within my wp-config file that I should insert:

define( 'WP_DEBUG_DISPLAY', false );

Working with PHP/code to this degree is beyond my experience.

Thanks,

Marcus

[Victor]

Hey Marcus!

Thanks for coming back and sending me the screenshot. I could not really see anything strange with it, but there is a chance the warning message is related to that [day] text showing up. So, I will try to reproduce that in my local installation.

Could you please send me a screenshot of the recurrent event options for the following event? > http://thebourboner.com/event/sit-and-sip-tour-6/2017-03-02/ Please, make sure you click on “Show Details” so I can see all the settings for that event.

Also, please make sure you share with me your latest system info.

Regarding the wp-config.php file, you should insert the code below this line: $table_prefix = 'wp_';

Like this:

$table_prefix = 'wp_';
define( 'WP_DEBUG_DISPLAY', false );

Thanks!

Victor.

[M]

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[Victor]

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