Issues Since Upgrading to Events Pro

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Viewing 6 posts - 16 through 21 (of 21 total)
  • Author
    Posts
  • #1269721
    M
    Participant

    Victor,

    Please forgive the delay in response, as the updating to each recurring
    event took a bit of time after adding the “define( ‘WP_DEBUG_DISPLAY’,
    false );” line to the wp-config file. But, HEY! The warning message is now
    gone. ;D

    Also the “edit-save-return-save” approach fixed the “[day]” issue worked.
    Thank you for sharing that fix with me!

    I guess, our cyber relationship and constant communication will now come to
    an end. Thank you for your consistent assistance on the items you could
    resolve with me.

    Looking forward to future fixes on the other issues you were unable to
    reproduce in your environment

    Thank you again for your time on the multiple challenges good sir,

    Marcus

    #1269726
    M
    Participant

    Victor,

    I ask for your assistance once more on another issue I’m having, as I seem
    not to be attaining any progress in almost a week working with another
    support member on your team.

    Issue: “No Location Search Option on Calendar”

    My calendar is not showing the Location Search option for users. How can we
    correct this?

    Actions I’ve taken:
    — Toggled (back and forth) “Hide Location Search” under Event
    Settings->Display tab

    — Tested for conflicts using Twenty Sixteen theme – screenshot attached.

    — Followed procedures outlined here:

    Testing Conflicts With Themes and Other Plugins

    Your time and effort is greatly appreciated.

    Marcus

    #1270240
    Victor
    Member

    Hey Marcus!

    Thanks so much for the kind words, on behalf of all of us at Modern Tribe. I’m super happy you could solve the issues! 🙂

    If the “[day]” issue is solved for you that means the warning message should not show up anymore. But, with the WP_DEBUG_DISPLAY constant set to false, you won’t have any type of PHP warnings or errors showing up, even if they are still occurring. This setting is recommended to be ON in test / dev sites for debugging purposes, so having it OFF (meaning that it’s set to false) makes sense in your case because your site is live.

    To make a final test, Would you mind setting the WP_DEBUG_DISPLAY to true again and see if the warning error shows up? If it doesn’t then it means we’re al set and we have no issues left so far. After this, you can change the debug display to false again. Let me know about it.

    Regarding the “Location Search option” I see Courtney already responded back explaining the issue further. You should verify the “Disable the Event Search Bar” state in your events settings to make sure it’s unchecked. Please let her know about the state of this.

    One final thing, I’ve checked your site and see you have the community submission form open for anyone to post an event. I’m not sure this is something you really intended this way, but just in case you didn’t notice, there is an option to only allow logged in users to be able to post new events. You can see this option by going to Events > Settings > Community tab and make the Allow anonymous submissions option unchecked.

    As always, don’t hesitate to ask any other questions.

    Cheers!
    Victor

    #1270388
    M
    Participant

    Thank you for all of your help, Victor!

    I set the DEBUG line to TRUE (and created a new recurring event, just to be
    safe) and you are correct – no warning messages. I reset the line to FALSE
    shortly thereafter.

    I verify that the “Disable the Event Search Bar” is UNchecked (please see
    screenshot attached).

    Marcus

    [image: Inline image 1]

    Marcus
    TheBourboner.com
    “The Event Site for Everything Bourbon.”
    e: [email protected]

    #1270776
    Victor
    Member

    Hi Marcus!

    I’m glad to hear that the warning messages are no longer there. We can dismiss that issue now.

    Regarding the event search bar, it seems there could be something not working as expected.

    Could you please try activating the “Disable the Event Search Bar” option and save the settings?Then change it back by unchecking that option and save the settings again. Does it change anything? If not, could you please share your latest sys info on more time in a private reply?

    It seems the screenshot you attached didn’t go through, so when coming back, could you please try that again by uploding the image?

    Thanks,
    Victor

    #1280960
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 6 posts - 16 through 21 (of 21 total)
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