Additional Fields Tab empty or not displaying in admin area

[Lee Dorgan]

Hi,

The Additional Fields Tab within the admin area is empty or not displaying.
I have reverted back to original WordPress Theme and deactivated all plugins, still nothing.

I am only running locally and using the latest Avada Theme 5.0.6, which I assumed should work out of the box with Events Calendar Pro.

Any help would be appreciated.

Many thanks
Lee

[Victor]

Hi Lee!

Thanks for reaching out to us!

I am sorry you are having this issue. It seems uncommon and I can’t reproduce the error myself. Was it showing at some point in the past or was it always like this?

If it was showing at some point, do you remember making any changes or actions before it stopped working?

Please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you might see.

Let me know what you can find.

Best!

Victor

[Lee Dorgan]

This reply is private.

[Victor]

This reply is private.

[Lee Dorgan]

Hi Victor,

Thanks for getting back to me.
I have switched the MAMP PHP back to 7.0.13, and the Additional Fields are
now working.

Many thanks
Lee

On 04/03/2017 01:26,
“[email protected] on behalf of
The Events Calendar”
wrote:

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[Victor]

Hi Lee!

I’m glad it’s working for you. Thanks for letting me know about it.

I have already created the bug report and assigned this thread to it. I will change this thread to “Pending Fix” so the team will let you know as soon as a fix is released in a future version.

If you have any other questions, please feel free to open a new thread and we’ll be happy to help.

Best!

Victor

[Victor]

Hi Lee!

Just wanted to let you know that we’ve been updating our plugins to be PHP 7.1 ready and we think this issue is no longer present in our latest versions of our plugins.

Please update to the latest versions and let us know if it works with no errors for you.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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