License issues on WPEngine staging sites

[Whalebone & Greenstone]

Hello,

I´ve got a business license with 3 installs for the Events Calendar pro. For some reason you´re counting one of my staging sites as a separate install, preventing me from updating and working in the intended way. How do I configure my licenses so that you recognize the [nameofsite].staging.wpenengine.com syntax used?

[Victor]

Hi Whalebone & Greenstone!

Thanks for reaching out to us!

We don´t currently have staging.wpengine.com in our whitelist for development sites. But we’re reviewing how this works, so it may be more flexible in the future.

For the moment, you can have your license on your dev site during development and then move it when you are ready to go live. If you need updates on the dev site, you can always move the license again or do a manual update with a latest version from your account’s downloads page.

You can read all about development sites and licenses in this article.

Let me know if you have any further questions.

Best!

Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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