"Already Paid Invoice" message being displayed on second purchase

[Vincent Allen]

I am experiencing this same issue. Need it fixed asap. We have multiple events and no one is able to register for more than one. Here are the events: allstardartseries.com/2018-finale

Also, would like to remove the “login before purchasing. .td-app display fix only works for some events.

The “Buy Now” button is not responsive and disappears on mobile. No one can register from their phones.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/multiple-transactions-and-attendee-info-missing/

[Jaime Marchwinski]

Hi Vincent,

Thanks so much for reaching out!

I have added this thread to the bug report for this so it can be addressed in one of our next maintenance releases of our plugins.

I will set this thread’s status as “Pending fix” and link it to the report. This way, we will notify you once a fix is released.

We apologize for the inconvenience and we appreciate your patience while we work on this.  Please let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Vincent Allen]

I was able to solve this issue by changing a setting in my PayPal selling preferences by unchecking “Block duplicate purhcases”

[Jaime Marchwinski]

Glad to hear it, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Victor]

Hi Vincent!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue ?

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and see if the fix works for your site. Don’t hesitate to open a new topic if anything comes up.

Best,
Victor

[Author]

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