Event Tickets Plus
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Solved Closedđź“Ł Maintenance Release for the Week of 6 May 2018
Hello! We’re happy to announce that we just published a Maintenance Release for The Events Calendar and several premium add-ons. Maintenance Releases are smaller updates between major updates that are mostly comprised of bug fixes, tweaks, and small but…
- 6/6/18
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Solved Closed[Private] Urgent Issue on Orders
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- Today
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Solved ClosedHow to disable QR Code?
The release notes for the current upgrade to Events Tickets & Events Tickets Plus say: Tweak – Make QR codes optional via new “Enable QR codes for tickets?” option in Tickets settings But I have looked everywhere and can’t find where that opti…
- Today
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Solved ClosedCheckout using Ticket Plus stopped working (no e-comerce) 1 2
So, on one of the sites I run, the client has events, events pro, tickets, tickets pro, but no other e-commerce is installed. The client early last week had configured their PayPal setup using Tribe Commerce. I verified that the setup was correct and then th…
- Today
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Solved ClosedCan I get Company (billing info) into attendee info / report?
I want to avoid adding “Company” as an attendee info field because the person purchasing will be from the same company and will have to enter the info on the billing info page anyway (using WooCommerce). Now that I put my first attendee through, …
- Today
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Solved ClosedI want to change the Log in to purchase URL
I want to change the Log in to purchase URL. If I change from wp-login to login2, how do I insert the code?
- Today
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Solved ClosedTicket numbers duplicating again + tickets emailing before completion of order
I have always had the issue of ticket numbers duplicating which I think is supposed to be fixed in some future upgrade but this is a real problem – particularly when the same person gets 3 of the same ticket numbers. I also have a customer who has recei…
- Today
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Solved Closed"Next Events" button not working properly when using keyword search
Everything works perfectly fine with Next and Previous navigation buttons when no keyword search is being used. However, when we put a search term in and then click “Next Events”, it doesn’t load the next page, it instead just loads the same…
- Today
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Solved ClosedAttendee information is not being saved
I have registrations in PayPal but no attendee information. All events show -1 tickets but no attendee info or the additional fields. Is this information lost? Please help.
- Today
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Solved ClosedUpdating Events to add saved Ticket Fieldset
Hi, I’ve read through this post and think it will add the fieldset if I run the SQL Query. https://theeventscalendar.com/support/forums/topic/how-to-import-tickets-with-active-ticket-fieldsets/#dl_post-1409638 But can’t figure out the meta value t…
- Today
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Solved Closed[Private] Tickets missing from Event and very slow
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- Today
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Solved Closed[Private] Error creating tickets – crashes the page and wont add ticket
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- Today
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Solved ClosedAdditional Fields show in email
Hi there, Is there way to show all additional tickets fields on order confirmation email? http://prntscr.com/jxila7 the fields are different in each ticket sometime. Thanks.
- Today
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Solved ClosedWrong number of available tickets after editing capacity
Hello, I had a strange problem on my live site where I started registrations with 3 time slots, each with 100 tickets(RSVP). I named them 10AM, 11AM and 12PM. At some point I had to change capacity to 35 for 10AM and 11AM and 30 for 12PM. After update capacit…
- Today
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Solved ClosedEvent Tickets not saving when added to New Event listing
All Plugins involved (WordPress, Event Calendar, Event Tickets, Event Tickets Pro, Woo Commerce) are up to date. When adding new event everything shows beautifully on the calendar with the exception of the tickets created – they are also not visible on …
- Today
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Solved ClosedEvent ticket Payment – URGENT
Hello guys, At this page : https://essenceofhealth.asia/event/t-c-m-d-discovery/ we can see a button to pay but for any reason in french (WPML translation) this button does not appear. in french the ticket generate a button to add in the car (bascket). That …
- Today
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Solved Closed[Private] Sent Ticket Confirmation Mail To Attendees Email
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- Today
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Solved Closed1 ticket by default
Hi, is there a possibility to make 1 ticket by default not 0?
- Today
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Solved Closed[Private] Attach a PDF file to the ticket in the customer's email
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- Today
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Solved ClosedHide ticket availability
Hello guys, I would like to do a simple thing but I didnt’t find how. I would like to hide the ticket availability on the event page (see the picture). Could you help for this ? Link of the event : https://fullboules.fr/event/full-boules/ Thank you so m…
- Today
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Solved ClosedRemove the option to register more than one person
On my RSVP Confirmation form, I would like to remove the option to register more than one person. Please could you give me some advice on how to do this. Also when I click the button at the bottom of the form without filling out any information I get a messag…
- Today
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Solved ClosedTicket not showing date / time of event
Hi, I’ve just installed the plugin and have successfully sold a few tickets online. Using Events Calendar and Tickets Pro. When the customer receives their ticket in the email, it does not include the date or time of the concert! I assumed that it would…
- Today
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Solved ClosedEvent date on confirmation email
good evening I have a problem: If someone logs in to an event, there will be no event date on the confirmation email. how can I insert the date there? Thanks for a quick help
- Today
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Solved ClosedEmail Notifications for Site Owner
I was curious if there was a setting in which I would recieve an email notification when someone rsvps for the event, instead of having to login to the admin side of my site everytime just to get the list of attendees?
- Today
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Solved ClosedEvents ticket plus default ticket value
On other websites that I use your plugin the default number of tickets to purchase is 0. For some reason, when I got to https://dogranchrescue.com/event/2nd-annual-villagefest-fundraising/ the tickets default to 1 instead of 0. I’m not sure why this is …
- Today
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Solved ClosedUpdating event availability
We advertise our tours on other websites and when we take a booking through these websites we need to update the amount of tickets available on our website. If we have not sold any tickets for the event on our website then updating the amount of tickets avai…
- Today
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Solved Closed[Private] Attendee list doesn't correlate with capacity
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- Today
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Solved ClosedTicket inventory…
Hi there, I’m not sure that I have this set up correctly… The ticket inventory is not updating – they have sold 6 tickets. The check page is correct, but the summary on the events page is not updating. Also there seems to be an alert in the …
- Today
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Solved ClosedAvailable RSVP's showing incorrectly
Hello, I have set up an event that has a non shared capacity of 70 RSVP’s. I currently have 23 open spots which shows correctly but on the list view it shows the the event is sold out. When in the admin side viewing the rsvp information it shows that th…
- Today
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Solved Closed[Private] the number of tickets available are not the tickets available
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- Today
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Solved ClosedEvent Tickets incorrectly shows event as full
Hello, I’m using the Events Calendar Pro with Events Tickets for a grad school website. They are holding an event in 2 days – https://www.balsillieschool.ca/event/stop-carnage-politics-death-mourning-production-europes-migration-crisis/ . Only 4…
- Today
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Solved ClosedTicket Stock availability displaying incorrectly
I am having a similar issue to https://theeventscalendar.com/support/forums/topic/ticket-stock-capacity-wont-save-and-more/#post-1483062 In the admin view, the number of tickets available does not always update correctly. This seems to happen when a. I move a…
- Today
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Solved ClosedTicket Check in not working…2
I found a post from June 14, but the reply is off. I can get the system to check in, in that it shows the green notification that the ticket is checked in. I then try to scan the same code and I get the red warning this ticket has already been checked in. S…
- Today
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Solved Closed[Private] Cannot create a ticket for next month
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- Today
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Solved ClosedTickets are not showing up on Events admin page
When creating a new Event, I create a new Ticket, then click Save ticket, and the Ticket does not show up in the Tickets section of the Events admin page. If I check WooCommerce products, I can see the new Ticket is there and it says it’s associate with…
- Today
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Solved Closed[Private] I cannot add new tickets after update
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- Today
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Solved Closed[Private] Create New Ticket Issue
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- Today
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Solved ClosedTickets not saving
Hello, I can’t seem to get tickets to save when creating an event. I’ve also tried in posts and pages and the issue is consistent. I can enter all the ticket info and click save, and nothing happens. I have confirmed that they are being saved as p…
- Today
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Solved Closed[Private] New Tickets do not save
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- Today
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Solved Closed[Private] Tickets Not Showing – VERY URGENT
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- Today
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Solved Closed[Private] errors adding tickets to events
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- Today
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Solved ClosedCan not add tickets to events
Hi I have been using the calendar for about 6 months. I am now not able to add tickets to events. The section appears i add ticket and price and save and it disappears from the edit page and also does not appear on the actual event page. Then sometimes days …
- Today
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Solved Closed[Private] Events Ticket Plus / WPEngine / Object Caching
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- Today
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Solved Closed[Private] Event Tickets + WPEngine Obect cache
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- Today
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Solved ClosedTickets not saving
Hello. We are experiencing the same thing. All updates have been installed. Everything looks good until I save the ticket info and then it just reverts back to the starting point. ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as…
- Today
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Solved Closed"Already Paid Invoice" message being displayed on second purchase
I am experiencing this same issue. Need it fixed asap. We have multiple events and no one is able to register for more than one. Here are the events: allstardartseries.com/2018-finale Also, would like to remove the “login before purchasing. .td-app disp…
- Today
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Solved ClosedMultiple transactions and attendee info missing
Hi, We’ve got some issues since the update. Customers can’t complete more than one transaction via PayPal, they get a message saying “you have already paid this invoice”. Also when they complete a booking their info isn’t being …
- Today
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Solved ClosedPaypal sandbox account 1 2
Hi there! I want to test out the Event tickets plus plugin with Tribe Commerce using paypal sandbox account. I couldn’t find any info about that in your docs or forums. It might not be a big deal but still I’d like to be able to test it first. Can…
- Today
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Solved ClosedLimiting Ticket/RSVP to 1
I just need to limit the qty of tickets someone to purchase to just 1. I saw a discussion with some code snippets but they no longer seem to work.
- Today
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Solved ClosedShared capacity not accurately displaying # of tickets available
Hello, we are selling tickets to a workshop. The capacity for the workshop is 20, however some of these tickets have been sold in person which means I need to adjust the capacity for our online sales. We have a member ticket price and a non-member ticket pric…
- Today
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Solved ClosedPolicy disclosure for use in my policy (GDPR)
You recently wrote this: ***** Please note: we do not collect nor store any data on your own end users through the use of any of our plugins and within any new (free or premium) plugin version we release (as of May 2018), you’ll find that we provide to you …
- Today
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