Event Tickets Plus
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Solved Closedđź“Ł Maintenance Release for the Week of 29 July 2018
Hello! We’re happy to announce that we just published a Maintenance Release for The Events Calendar and several premium add-ons. Maintenance Releases are smaller updates between major updates that are mostly comprised of bug fixes, tweaks, and small but…
- 8/1/18
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Solved Closed[Private] Attendee List Name not working
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- Today
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Solved ClosedTickets available not using woocommerce stock
We are currently selling tickets for an event and have encountered a problem. Our Tickets available is lower than it should on most event times with the remark “The number of Complete ticket sales does not match the number of attendees. Please check the…
- Today
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Solved Closed[Private] Single Event Image Size
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- Today
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Solved ClosedCurrency problem
Hello, This is likely more a feature request than anything else. I’ve set up ticket sales for a workshop in Sweden, in swedish currency (SEK): https://magic-workshops.com/event/art-of-magic-gothenburg/ Now, this workshop has gotten popular, and will be …
- Today
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Solved ClosedTickets not emailing to customers
I’m using Event ticket pro and is connected to paypal. Eveything goes through paypal but no email with the tickets. http://fmopa.org/tickets/ I bought this plugin for the convenience of ticketing. Thank you Deirdre Powell
- Yesterday
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Solved ClosedFunction to render the RSVP form in a loop?
Hello, My client has a site with a large number of event listings – none have tickets, but some have RSVP and some do not. They would like people to be able to rsvp to any event from a single RSVP page, in addition to being able to rsvp on the single e…
- Yesterday
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Solved ClosedPayment Captured But Status Not Changed to Completed
A customer placed an order for a ticket on an event a week ago. The payment was captured (which was confirmed via a phone call with the payment processor), but the order status has not changed to “Completed”. Every other order on that event worked…
- Yesterday
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Solved ClosedAdding Events inside WooCommerce "My Account"
Hello, I would like to allow our members (WooMemberships) with an active subscription (WooSubscriptions) the ability to add events from the WooCommerce “My Account” area. Is this possible? Thanks!
- Yesterday
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Solved ClosedTribe__Tickets_Plus__Commerce__WooCommerce__Main->validate_tickets Failed
Hi there! On our website, we are experience an issue with the Tribe__Tickets_Plus__Commerce__WooCommerce__Main->validate_tickets [src/Tribe/Commerce/WooCommerce/Main.php:2663] method. Within this method, the Ticket Type is collected and a date range check …
- Yesterday
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Solved ClosedOnce I activate Event Tickets Plus, can I deactivate Events Tickets?
Do I need to keep both activated? Or can I delete Event Tickets once I upgrade to Plus?
- Yesterday
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Solved Closed[Private] WooCommerce's Follow Ups and Event Tickets Plus
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- Yesterday
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Solved ClosedTicket Capacity Always ShowS Unlimited
Hi, I am really struggling with the capacity of the tickets. No matter what I do it always says the capacity is unlimited. I have changed it to a set capacity and saved the ticket but it still says unlimited. I have updated everything to the latest version…
- Yesterday
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Solved ClosedAttendee Ticket Fieldset data will not export no matter what I do!
Hi Modern Tribe, I’m having a problem with exporting attendee information using the Ticket Fieldsets. I have created new events and new fieldsets for those new events, but it seems like no matter what I do, the attendee data will not export. The .csv fi…
- Yesterday
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Solved ClosedTicket 'Buy Now' button redirects to homepage instead of PayPal checkout
Exactly as the title implies, the buy now button is redirecting to the homepage. I have tried EVERYTHING in your Testing for Conflicts guide multiple times. ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as:Â https://theeventscalen…
- Yesterday
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Solved ClosedEventTicketPlus App – Api code
Hi I’m trying to set up the Event Tickets scanner for IOS but am ubable to generate an API code. I have event tickets plus installed and my events are all working correctly and generating QR codes on the tickets. However if I go to : Dashboard>Events…
- Yesterday
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Solved Closed[Private] does events calendar have these features?
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- Yesterday
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Solved ClosedPosition of 'Tickets are not available' messages
Hello – in the latest version, it seems that the position of the messages displayed when tickets are not available (“Tickets are no longer available.” for sold out events and ‘Tickets are not available as this event has passed.’…
- Yesterday
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Solved ClosedGetting message: "Your Event Aggregator license key is invalid."
Hello. I purchsed Event Tickets Plus, and when I entered the License Key for Event Ticket Plus, I received the message “Your Event Aggregator license key is invalid.” I already have The Events Calendar and Event Tickets installed. Then I tried to …
- 8/17/18
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Solved Closed[Private] Duplicate tickets being issued
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- 8/17/18
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Solved ClosedWould Event Tickets Plus Customers appear as WooCommerce Orders?
If I use Event Tickets Plus with WooCommerce do ticket purchasers show up in the same place as my store customers do, the WooCommerce Orders screen? One may order a t-shirt and another a ticket to an event? If this is not the case, could you please tell me wh…
- 8/17/18
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Solved ClosedTIcket holders and categories
hi guys thanks for your great work. I am creating a membership site and i think i found out the right plugin to do this. Some questions: 1. is it possible to put – when creating the tickets – a category, or a tag in the ticket itself so that the w…
- 8/17/18
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Solved Closed[Private] Limit to 1 attendee only for 1 woocommerce product
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- 8/17/18
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Solved ClosedDeactivate field selection
Hello how can I completely deactivate the selection field (see screenshot) in the overview setting?
- 8/17/18
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Solved Closed[Private] Tribe Commerce + Yandex Kassa for Woocommerce
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- 8/17/18
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Solved ClosedNothing happens past checkout, paypal split payments users unable to login?
Hello, We noticed yesterday that our customers are unable to checkout buying tickets, we use split payments, when users go past checout and attempt to login to their paypal account, they appear unable. Whilst it looks like a paypal issue, and ive raised a pay…
- 8/16/18
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Solved Closed[Private] change single event page viewing
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- 8/16/18
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Solved Closed[Private] custom ticket email
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- 8/16/18
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Solved ClosedGet Product instead of Ticket Plus
Hi there There are some difficulties with the simple possibilities of Event Tickets Plus. It is not easy to set minimum or maximum quantities for cards. What I am looking for is the possibility to use a dropdown to select a certain type of ticket before I can…
- 8/16/18
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Solved Closed[Private] Nothing happening after clicking "Continue to Payment" button
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- 8/16/18
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Solved Closed[Private] Events Ticket Plus and WooCommerce Integration
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- 8/16/18
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Solved ClosedRefunded Tickets Not Restocking
We’ve had 4 tickets refunded and it’s not restocked them into the available tickets. The attendee number under “Pages” is showing 36 tickets, which is correct. When you click that, it takes you to the attendee list which shows 40 ticke…
- 8/16/18
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Solved ClosedDuplicate tickets generated for orders (more tickets issued than paid for)
Hi, We are using the Event Tickets Plus plugin to sell raffle tickets and we’ve had multiple instances of a person getting issued more tickets than they’ve paid for. We are currently using PayPal as our only payment processor and I believe I may h…
- 8/16/18
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Solved Closed[Private] TEC Pro i.c.w. TEC Tickets Plus
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- 8/16/18
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Solved ClosedAttendee list not showing up
I’m trying to view the attendee list for an upcoming event we are hosting. The event is set-up as RSVP only, and we used to be able to see the list whenever I would click on “View Attendees”. Unfortunately, we aren’t seeing any of the …
- 8/16/18
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Solved ClosedHow to disable RSVPs without deleting RSVP form in the dashboard
Recently, one of our staff went in and deleted the RSVP form from one of our events, because the event was already overbooked (due to offline RSVPs). We found that this marked all the existing attendees as “deleted”, and although we could still se…
- 8/16/18
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Solved Closed[Private] Credit Card Only on Guest Tickets
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- 8/16/18
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Solved ClosedEvent Tickets Plus mess up CSS
I’ve installed Events Ticket Plus, but when activated, it seems to override custom CSS for much of the site (not just on the event pages). How can I make this plugin work without messing up the look of my site?
- 8/16/18
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Solved ClosedAdd default email_from field
It would be nice to have a field to set the default from email address for sending tickets IE: tickets@domain.com in the settings rather than changing .php (correct me if I am wrong or missing something).
- 8/16/18
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Solved ClosedEvent Tickets App Scans All Tickets As Already Checked In!
Hi, I have an URGENT problem. In 48 hours I NEED this app to work accurately. I have scanned a number of Tickets to check if the app is working correctly and EVERY ticket displays as Already Checked In. They definitely aren’t!! Is it something I am doin…
- 8/16/18
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Solved Closeddisable confirmation emails
Hello, We have had trouble with the customers inconsistently receiving confirmation emails when they register or purchase tickets for an event. We have decided to move to Mail Chimp for this functionality, to better track open rates and such. How do I disab…
- 8/16/18
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Solved ClosedRemoving Different Language Site from Header
Hello, I need help removing a link to a site variation (french) that does not exist, but is showing on the header. The formatting is not consistent with our sites and the link appears even though there is no clear indication of where the information is origi…
- 8/16/18
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Solved Closed[Private] Multiple tickets are sent to buyer; also receiving multiple notification emails
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- 8/16/18
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Solved ClosedHow to change appearance of ticket box
Hi, I am not happy with the way the ticket box appears in my events. I am using wordpress theme Avada and use Woocommerce as well. Any suggestions of how I can change the appearance?
- 8/16/18
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Solved Closed[Private] Event plus ticket does not integrate with woo commerce
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- 8/16/18
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Solved ClosedTicket 'Buy Now' button redirects to website homepage instead of PayPal checkout
Hello. I am trying to solve a problem where the ‘Buy Now’ button on my single event pages redirects users to the site’s home page when it should be redirecting to the PayPal checkout. I’ve configured the success page with the required …
- 8/16/18
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Solved ClosedAdmin & Organizer's Notifications
Hi, I have just purchased and installed Events Calendar Pro and Event Ticket Pro. I am setting up some events and testing and have a problem… Is it possible to have confirmation emails for RSVP’s and event registrations emailed to the event Organ…
- 8/16/18
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Solved ClosedIncorrect Attendee Count
As far as I can tell there are 4 places that report the number of tickets sold and attendee’s for each event. 1. The main event page that list all events under the Attendee column there is a number sold and percentage. 2. When I click on the attendee number…
- 8/15/18
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Solved ClosedUrgent Problem with Event Tickets Plus
I have a catastrophic problem with the plugin I bought from you and I need help urgently. The amount of tickets sold shows different on the different reports. I can not get a Attendees list for the event. Please help!!!!!!
- 8/15/18
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Solved ClosedWoocommerce not integrating with tickets plus
Hi! I have just bought tickets plus in order for it to work with woocommerce. The ‘buy tickets’ field does not appear (see attached image)… Am i doing something wrong? I cannot find any help with this issue on your website. Please help me f…
- 8/15/18
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Solved Closed[Private] Empty Ticket Fieldsets, and no way to add/edit them …
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- 8/15/18
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