Event Tickets Plus
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Solved Closedđź“Ł Release: The Events Calendar 4.5.12, Event Tickets 4.5.5, and Premium Add-ons
Hello! We’re happy to announce that we just published a Maintenance Release for The Events Calendar and several premium add-ons. Maintenance Releases are smaller updates between major updates that are mostly comprised of bug fixes, tweaks, and small but…
- 9/8/17
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Solved ClosedDepricating Shopp and WP eCommerce
⚠️ We formally deprecated our integrations with Shopp and WPEC plugins as part of our Event Tickets Plus 4.4.8 release (which shipped last month) and Event Tickets Plus 4.5 will complete the deprecation process by fully removing support for these plugins.…
- 6/20/17
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Solved ClosedWooCommerce 3.0 users – read this!
Update — Event Tickets Plus 4.4.5 is now available and is recommended for all our users (even if you continue to use WooCommerce 2.x). WooCommerce 3.0 is now available and we’re aware that lots of our users have already upgraded or plan to upgrad…
- 4/6/17
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Solved ClosedReceive copy of ticket email sent to customer?
Hi, We’re using Event Tickets Plus and would like to receive a copy of the ticket email the customer receives so we receive the additional field data. I tried adding the code snippet below, but it isn’t working either because we’re using tic…
- Today
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Solved ClosedPrint ticket / download ticket / add to mail list checkbox options
Am really enjoying the features and capabilities of Event Calendar Pro and Tickets Plus, but cannot find a couple of things – 1) A link/button to print or download the ticket 2) A tick box to be added to a mailing list Have searched the forums but can&…
- Today
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Solved ClosedAttendee list not showing on certain event after update
Hello, We have just updating with the last version the event calendar / ticket fields / event ticket fields plus, and on some event the list of participants is not displaying ( u can see the screeshot), its like a bug. The orders are ok also. can u help us ? …
- Today
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Solved ClosedETP work with WooCommerce Order Status Control extension
Does the WooCommerce Order Status Control extension, which allows simple, virtual (and not downloadable) products to autocomplete, work with ETP?
- Today
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Solved ClosedHow to Specify Default/Minimum Amount for Free Tickets?
I need to specify a minimum ticket amount for events that are otherwise free. For example, I’d like to specify a minimum donation of $50, but without limiting the ticket price to $50 so that larger donations can be accepted. It is not sufficient to add…
- Today
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Solved ClosedBooking confirmation email not recieved
Hi, Just setting up add ons to Event Calendar using Event Tickets plus and Woo commerce – I’ve successfully created a test event and purchased tickets using Stripe, so all set up and nearly ready to create a live event. But – emails are not …
- Today
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Solved ClosedcategorĂa de productos con tickets caducados
En la página principal de la tienda muestro las categorĂas de los productos. Los productos son los tickets de los eventos. Es posible excluir categorĂas de productos que contienen tickets que ya han caducado? Es decir, no quiero que se muestren en el lista…
- Today
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Solved ClosedProduct Feed for Facebook Shop and Google Shopping
Will Tickets Pro work with a Product Feed plugin used to sync WooCommerce products directly to Facebook Shop and also to Google Adwords Shopping? Thanks
- Today
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Solved ClosedAdding ticket with "on request" price
Hi there, Is it possible to add a ticket with a “on request” price. We have need to set up events to which client can get pricing after contacting the agency.
- Today
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Solved ClosedTicket stock inventory not accurate
Example: Ticket for Annie’s Theater Toko In overview events it says 21 sold but in woo it says 17 tickets sold (17 is correct – 17 are sold and paid through Mollie) Total inventory was 40 – with 17 tickets sold it should be 23 remaining, how…
- Today
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Solved ClosedTicket level, Code scanning and CMS scheduler
Hello, I am running your plugin on my development server and have setup a PayPal sandbox account to test transactions running through the Woo Commerce e commerce facility. I have a couple of problems that I hope you can help me with. I have been running tes…
- Today
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Solved ClosedCommunity Tickets – charge per ticket
Hi there, I am wondering how I can charge “per ticket” rather than “per event.” Thanks for your help!
- Today
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Solved ClosedHow to cancel and refund our event tickets plus purchase
I need to ask for a refund. Your plug in really did not work with our site- it made it crash repeatedly (could also have been woo commerce) Anyways, had to get event expresso. I know you have a 30 day refund period. Please refund me, or let me know the proces…
- Today
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Solved ClosedTicket Picture in Woocommerce
Hi, is it possible, to show the Ticket Picture in Woocommerce as a Product Picture?
- Today
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Solved ClosedTickets not sending
A few months ago I had the same issue… our ticket confirmation emails are not sending. Using EasyWP STMP I’m getting a failure response. Can someone please help?
- Today
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Solved ClosedEvent Tickets Plus – Autocompleting Woocommerce orders not working
I know this is a recurring thread and I did checkout the solution here: https://theeventscalendar.com/support/forums/topic/event-tickets-plus-autocompleting-woocommerce-orders/ however the solution to “Try to set the status of new ticket orders to “co…
- Today
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Solved ClosedEVENT TICKETS PLUS isn't working
Dear Team, Y’day I’ve purchased EVENT TICKETS PLUS and after installing this plugin It’s not working it doesn’t show any option for tickets under woo-commerce .. Can you please advise..I’ve event coming up and wanted to get tick…
- Today
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Solved ClosedEvent Tickets Plus Error when inputting licence key
Hello I am receiving this error message when I try to link a licence for Event Tickets Plus that I just purchased. Can someone let me know what to do? Thank you Natalie
- Today
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Solved ClosedUnable to Restrict Ticket Selector
I am currently using Events Calendar Pro / Event Tickets Plus with the EDD ecommerce solution and Restricted Content Pro also from the EDD group. I am seeing some unexpected behavior…any item restricted in the system should redirect the non-member to t…
- Today
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Solved ClosedTicket cut-off times
I’m suddenly having an issue where the cut-off times for ticket sales doesn’t work anymore. For my last two events I had to pull the page down in order to keep people from ordering past the time I entered! Any idea what changed??
- Today
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Solved ClosedDeleted Attendees?
Hello, It appears 21 of our attendees were deleted and we cannot figure out why. Could you please look into this for us? Below is a screenshot.
- Today
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Solved ClosedHide stock count till it's under a certain value
Hi, Currently the stock count for the tickets is diplayed for each ticket under the event. In German “100 verfĂĽgbar”. I would like to hide the numbers, at least until they reach a certain value, for example 10. In woocommerce I can set a value an…
- Today
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Solved ClosedIssues with Registers & Attendee Count
We are having issues with with the counts on Events being off and names showing up as duplicates on registers when there is only one space booked. Apparently this has been going on for some time, but our staff found it difficult to obtain clear examples to do…
- Today
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Solved ClosedLet customers change their own tickets
Hi there, I’m using Tribe Events PRO and Event tickets plus and I’m running into a problem. When I as an admin create an event with tickets and information fields and customers order those tickets, the user can’t edit the information they en…
- Today
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Solved Closed"Who’s Attending" shows deleted attendees and incorrect total
The event in question had to be postponed from the original date, so a number of the original ticket purchasers requested refunds. The refunds were done offline, since the people running this weren’t aware of the WooCommerce “Refund” button …
- Today
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Solved ClosedHow To Set Default (and limit) to 1 Ticket
The RSVP button is confusing to users because it does not explain that they have to first enter the number of tickets they want before the registration form is displayed. Since the count is initially set to 0, the form does not appear. However, if they pres…
- Yesterday
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Solved ClosedEvents Tickets Plus and Dinner Table Guest seating
Dear Team, The main reason I’ve purchased this plugin is to do Events Tickets Plus and Dinner Table Guest seating where each table member/non-member can select seats with child price etc is it possible we can draw a chat is fine if we can choose theater…
- Yesterday
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Solved ClosedRecord separate PayPal fee
I just purchased Event Tickets Plus and am using it in combination with Event Calendar, Event Tickets and WooCommerce. Is there a way I can separately charge a ticket fee when customer chooses PayPal gateway using the products I have or do I need the Communit…
- Yesterday
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Solved ClosedEvent Tickets Plus "View Tickets" Extension
I am looking to add a download version of my event’s tickets, or a place where people who buy tickets can download a PDF version. It sounds like the Add a “View Tickets” link for viewing, printing, and downloading tickets article accomplishes what I…
- Yesterday
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Solved ClosedShow another RSVP when one RSVP is full
Hi, We have 2 RSVPs, we want to show one with Attendees and once it gets sold out, show another one as Waiting List. Please help us, how to do this. Thanks and Regards, Alok
- Yesterday
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Solved ClosedPriority Booking
I want to be able to feature priority booking to people who have previously booked tickets. When the event goes on sale I want to be able to only allow these people to book, for a period of time. How can i achieve this ? Maybe using a coupon or something ? Pl…
- Yesterday
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Solved ClosedTicket Sales Window Closed
Please reference closed thread: https://theeventscalendar.com/support/forums/topic/ticket-sales-window-closed/#post-1332152 Sorry, I couldn’t figure out how to do this. I understand how to create the template override, but I have no idea how I’m s…
- Yesterday
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Solved ClosedGuide for Checking in Attendees
Hello, We are using Event Tickets Plus for ticketing our event. At the event Ticketing and check in will be handled by the Venue’s staff rather than the event organizers. This is a large event with multiple checkin/entry points. Is there a guide or info…
- Yesterday
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Solved ClosedWooCommerce ordering not working after renewing to Events Tickets Plus
Hello – I recently updated to Events Tickets Plus since WooCommerce Tickets has been retired. However, after activating the plugin and updating my license keys, all of my WooCommerce orders have stopped coming through (purchases through the online store…
- Yesterday
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Solved Closedpayment options from the frontend
hello, i need each new event’s vendor to be able to change his payment options from the frontend.At the moment there is only the paypal option in which one imputs his paypal email and that’s that, not even a message.The event’s vendor has n…
- Yesterday
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Solved Closedchange order status from the front
hello, i want to make a multi vendor event store.i need to enable to my client-event manager to be able to change the order status to completed e.g FROM the frontend.He does not have the ability to go to the dashboard and apply an order as complete.i have cho…
- Yesterday
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Solved ClosedEvent Tickets Not Generating Woocommerce Email Receipts
Hi, I can’t seem to figure out why when I purchase an event ticket on my site is will not generate an admin or customer email receipt. It sends the event ticket, but thats it. If I create an order manually in WooCommerce, it sends the email receipts so …
- Yesterday
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Solved ClosedCustom Field Questions When Purchasing Through The Shop/Product Feature
Hi, I have installed Ticket Plus, which is great as it allows me to ask certain questions on a customer purchasing tickets from the event page. However if you go to shop and then add the ticket or product that way, it takes you straight to the cart without h…
- Yesterday
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Solved ClosedRSVP will not change to sell tickets
Hi there, I do not want to allow users to RSVP i only want them to be able to purchase tickets which will then tell me who is attending. However unlike a demo video I have seen it will not show purchase ticket options although I add sell with woocommerce. P…
- Yesterday
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Solved ClosedQR Scanner not checking in
Hi, I just purchased Event Tickets Plus and attempted to check-in via QuickMark scanner on Android phone. I followed the following process: 1. Opened Chrome 2. went to my WP URL and logged in as administrator 3. went to attendees page of the event. (Select …
- Yesterday
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Solved ClosedAttendees Not Showing on Events Page
Hi, I have the settings to “not hide” attendees from appearing on the events page, but no attendees are appearing. Can you help fix this feature? http://ccwbra.com/event/nationals-2017/
- Yesterday
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Solved ClosedCode sent by 'TheEventsCalendar' Not Working
Hi There, Previously, Patricia sent me some .php code to enter to my theme on WordPress. I’ve installed the child theme to make these changes however they are not changing the websites. I’ve used some screenshots below where I’m trying to ch…
- Yesterday
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Solved ClosedShowing Event Date (from a series) on the New Order email and shopping cart page
Hello, Is there a way to show the series event date on the New Order emails and on the shopping cart page? I saw that there is a way to customize the New Order email with information in the post meta from the order but I don’t see anything with the dat…
- Yesterday
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Solved Closedunable to use the ticket and unticketed tabs in the events search
HI in Events section i am unable to view ticketed and unticketed tab. I click an nothing happens i think there is a bug
- Yesterday
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Solved Closed“View Tickets” link not showing up
HI there guys, I feel like I’m missing something really obvious, but I’ve installed the View Tickets plugin, but can’t seem to get the View Tickets link to display on the event when I’m logged in as a test user. Hopefully you can see w…
- Yesterday
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Solved ClosedAdd to Cart button won’t display on Event page
The Add to cart button won’t display on this page: https://harpsnhalos77.com/event/energy-alchemy-workshop/ I setup a test site with the 2014 theme and Woocommerce in addition to The Events Calendar and Events Ticket Plus and it has the same behavior. …
- Yesterday
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Solved ClosedPage out of sorts when tickets added to event
Hi there, Having a bit of trouble with Events Tickets Plus, when creating an event it works perfectly normal and the design is as desired, see here: http://www.hei.org.au/event/april-2017-seminar-light-at-the-end-of-the-tunnel-sharing-and-enabling-environment…
- 9/18/17
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Solved ClosedWrong Translation (German)
Hi, I try to change the translation “You’ll receive your tickets in another email.” to “Sie erhalten Ihre Tickets in einer gesonderten E-Mail.” on http://translations.theeventscalendar.com but the wrong translation “Sie erh…
- 9/18/17
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Solved ClosedWhere are additional attendee fields stored?
Hi, I inadvertently deleted a couple of attendee tickets and their additional fieldset information of course went with the delete – entirely my fault (sigh). I’m assuming the information for those records will have gone from the database, but I do…
- 9/18/17
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Solved ClosedTickets status miscalculation
Hello, I have two urgent problems with ticket issuing. 1. There are 45 sold items in EDD. There are 41 sold, 1 remaining, 3 awaiting tickets in Events/Participants. All 45 tickets were bought by 4 customers with 4 payments. Why Events show 41+1+3? 2. A custom…
- 9/18/17
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