Event Tickets Plus
-
- Updated
-
-
Solved Closed📣 Maintenance Release for the Week of 30 September 2018
Hello! We’re happy to announce that we just published a Maintenance Release for The Events Calendar and several premium add-ons. Maintenance Releases are smaller updates between major updates that are mostly comprised of bug fixes, tweaks, and small but…
- 10/3/18
-
Solved Closed[Private] Moving License Key
This content is marked private.
- 4/1/19
-
Solved ClosedAPI Key does not work in Events Ticket Plus App for Android
I also am having the same issue as this thread: https://theeventscalendar.com/support/forums/topic/please-verify-your-api-key-is-correctly-entered-on-the-settings-page/ I tried generating a new key, and typing it in case sensitive as well as saving. I tried r…
- 4/1/19
-
Solved ClosedPlease verify your API key is correctly entered on the settings page
Hello, we have paid for the Event Tickets Plus just today but we can’t use it :_( We have made the setup in WordPress, put the api key in the android app (Event Tickets Plus) and everything seems to be ok… but we always get the “Please verif…
- 4/1/19
-
Solved ClosedA way to quickly see if someone already checked in
In my current event project people can order one ticket for an event, but for different time periods. So we created 5 tickets, one from 10.00 to 12.00 in the morning, one for 13.00 till 15.00 etc. People can only enter once! Is there a way we can see if they …
- 4/1/19
-
Solved Closedunlimited capacity
I was wondering if there was an answer to this thread that we can see: https://theeventscalendar.com/support/forums/topic/importing-tickets-with-unlimited-capacity/ It seems like we have the same question or issue.
- 4/1/19
-
Solved Closed[Private] "Update Tickets" button on "My Tickets" page
This content is marked private.
- 4/1/19
-
Solved ClosedMaximum Execution Time Exceeded?
We currently have over 1,000 sales for an event and have noticed the site getting slower and slower. This same problem started happening for our last event but not quite as bad. We’ve been getting timed out errors just trying to switch from Attendees to…
- 4/1/19
-
Solved ClosedToo many attendees is leading to memory and execution time issues
We currently have an event with over 11000 attendees, and can no longer edit nor view the attendee list due to excessive memory usage and maximum execution times being exceeded. There were no limitations specified when we purchased the plugin, and it is now f…
- 4/1/19
-
Solved Closed2 Tickets issued for 1 purchase
Hi, I have same problem as someone here: https://theeventscalendar.com/support/forums/topic/2-tickets-issued-for-1-purchase/ (but that is private and I can not see the asnwer) and people here: https://theeventscalendar.com/support/forums/topic/2-tickets-issue…
- 1/22/19
-
Solved Closed2 Tickets issued for 1 purchase revisited
This issue is still persisting and not resolved
- 1/22/19
-
Solved ClosedDuplicate tickets generated for orders (more tickets issued than paid for)
Hi, We are using the Event Tickets Plus plugin to sell raffle tickets and we’ve had multiple instances of a person getting issued more tickets than they’ve paid for. We are currently using PayPal as our only payment processor and I believe I may h…
- 1/22/19
-
Solved Closed[Private] Multiple tickets are sent to buyer; also receiving multiple notification emails
This content is marked private.
- 1/22/19
-
Solved ClosedTickets available not using woocommerce stock 1 2
We are currently selling tickets for an event and have encountered a problem. Our Tickets available is lower than it should on most event times with the remark “The number of Complete ticket sales does not match the number of attendees. Please check the…
- 1/22/19
-
Solved ClosedStrings not translated
Hi there please see attached. these strings are not translatable. thanks brian
- 1/4/19
-
Solved ClosedTicket Quantities Error Still Present
Hi there, I’m writing as a follow up to the ticket below: https://theeventscalendar.com/support/forums/topic/ticket-quantities-error-for-duplicate-events/ This issue was shown to be updated in the latest release and we are running latest versions of all…
- 11/28/18
-
Solved Closedprice in list view for mobile
I would like the price displayed on Mobile. It seems wierd that it is not shown given the amount of mobile traffic. Looking at the CSS you have a line of code @media only screen and (max-width:768px) { .tribe-events-list .tribe-events-event-cost span { dis…
- 11/26/18
-
Solved ClosedPlease verify your API key is correctly entered on the settings
I am experiencing the same issue as the others, HELP! ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as:Â https://theeventscalendar.com/support/forums/topic/please-verify-your-api-key-is-correctly-entered-on-the-settings-page/
- 11/12/18
-
Solved ClosedIncorrect Attendee Count 1 2
As far as I can tell there are 4 places that report the number of tickets sold and attendee’s for each event. 1. The main event page that list all events under the Attendee column there is a number sold and percentage. 2. When I click on the attendee number…
- 10/31/18
-
Solved ClosedEvent without a start/end date???
Hi there, I have an an event that I only intend to run when I have a full student “roll”. So…I would like to create an event that doesn’t have a start/end date but that people can RSVP to OR…better yet, can “register”…
- 10/31/18
-
Solved Closedmobile ticket fieldsets css
The ticket field set response text bar and multi line bar css is smushed and does not stretch across the mobile screen. On the desktop it looks normal. Mahalo
- 10/23/18
-
Solved ClosedLinks inserted into header that cause 404 errors
Hi, hope you can help I’m using Calendar Pro and Events Tickets Plus. On all Event pages on my site, a link similar to the below is being inserted into the <head> section which, by my limited understanding, is something to do with the REST API: &l…
- 10/22/18
-
Solved ClosedAttendee Ticket Fieldset data not exporting
Hi Guys, We are having an issue where we setup a number of mandatory fieldsets that need completing. This data was exporting perfectly but we are now seeing intermittent errors where the data is not exporting at all and where it has moved to Other Data on th…
- 10/22/18
-
Solved ClosedChanged attendee field, info now missing
Hello, I recently changed the verbiage of one of my attendee meta fields on a ticket. Now when I export my attendee list all of the previously completed information that once was for that question with the old verbiage no longer appears. Is this still floatin…
- 10/22/18
-
Solved ClosedAttendee Information not exporting properly
When viewing the attendees I see the information they’ve filled out (behind the “View Details” link in the listing). But when I hit “export” only the first row is populated with the extra fields. All up-to-date plugins. Using E…
- 10/22/18
-
Solved Closed[Private] Cart Empty – Basel Theme / Redux Framework Plugin
This content is marked private.
- 10/22/18
-
Solved Closed[Private] Event Tickets Plus 4.8.1 crash
This content is marked private.
- 10/18/18
-
Solved ClosedHide display of number of tickets
Hideeho there! So I just reinstalled Eventbrite tickets to have them display on our site, but I’m having some trouble hiding the number of tickets remaining. You can see it here: https://www.shegeeksout.com/event/she-geeks-out-speed-mentoring-with-micro…
- 10/18/18
-
Solved ClosedTicket sales closes in wrong time
Hi, I have imported a bunch of events and tickets via csv file. My site is defined to be at Oslo timezone, however the ticket sales close two hours before it should be. I have checked the event time zone is correct (oslo) but still it is closing two hours bef…
- 10/12/18
-
Solved ClosedGetting the default RSVP value to be 1 and not zero?
Hi there, I am just wondering if you are using the RSVP function and not the woocommerce function how does one change the default value on the ticket from 0 to 1 as the starting point. I have looked at this tutoiral here https://clicknathan.com/web-design/cus…
- 10/11/18
-
Solved Closed[Private] Beug boutton
This content is marked private.
- 10/10/18
-
Solved ClosedSend ticket per attendee
Hi, So im running events ticket pro and the way we set it up was one person can buy more than one ticket. I would like to be able to add a custom field to the extra attendee field that would allow for an email address. So when buying tickets you fill out who …
- 10/10/18
-
Solved ClosedMobile responsiveness of Tickets Plus Plugin
Hi, I’m having an issue with the event ticket table on mobile view. Thanks
- 10/10/18
-
Solved ClosedWebsite crash following update
Hi Guys updated plugin recently and got the following error could you please advise a fix Fatal error: Access level to Tribe__Tickets_Plus__Tickets::login_required() must be public (as in class Tribe__Tickets__Tickets)
- 10/10/18
-
Solved ClosedError – Site Not Loading – Presenting Error Message Re: Event Tickets Plus
All of a sudden, my site stopped loading and began displaying this error message: Fatal error: Access level to Tribe__Tickets_Plus__Tickets::login_required() must be public (as in class Tribe__Tickets__Tickets) in /home/xponent2/corkandvinesociety.com/wp-cont…
- 10/10/18
-
Solved ClosedUrgent error site down
Just tried to update Event Tickets and Event Ticjets plus. Just paid for the renewal of the licence and am getting this message. Please help! Fatal error: Access level to Tribe__Tickets_Plus__Tickets::login_required() must be public (as in class Tribe__Ticke…
- 10/10/18
-
Solved ClosedFatal PHP Error, Class not Public
I am updating the Tickets Plus plugin, and as soon as I do I receive the following error: PHP Fatal error: Access level to Tribe__Tickets_Plus__Tickets::login_required() must be public (as in class Tribe__Tickets__Tickets) in home1/bythebo2/public_html/eola/…
- 10/10/18
-
Solved ClosedImport function inaccurate
Hi! I ran a CSV-import of 500 events, of which only 450 were imported and I have no idea why the rest was not. One event got imported twice with all elements exactly the same, but a “2” appended to the URL of one. Do you have experience with these…
- 10/10/18
-
Solved Closedmake a recurring event runnimg veery tuesday and thursday
Hi support I have maked a new event starting september 27 2018 and running every tuesday and thursday (i use calender pro and ticket plus) i added unlimited tickets to all events. All events is configured fine. i can buy a ticket and recieve a mail with order…
- 10/9/18
-
Solved ClosedHide QR code IF a certain category
Hi, I know how to disable the QR code from all ticket emails; however I need to just hide it if the events that have been purchased are within a particular category (Online Events). Can you help me hide it in the emails IF the product category is Online Event…
- 10/9/18
-
Solved Closedtotal amount error after a scan
Hello i have differents problem with your plugin. 1 when i scan a ticket the attendees number don’t change 2 The total of the sales don’t change ( ZERO) 3 i have 6 tickets for 7 sales . Is it normal ? look picture Thanks
- 10/9/18
-
Solved ClosedSet price for events
Hi there, I want to give the suer the opportunity to register for events and set individual prices for each one of them. But I don’t want the payment to be conducted online (the visitors are to pay cash). Do I need Event Ticket Plus to be installed sole…
- 10/8/18
-
Solved ClosedAttendee Information of type TEXT not working
In short, “Text” fields aren’t recording to the database when a user registers. This is part of the “Attendee Information” where we’ve added extra questions/fields. There are 3 checkboxes, and a dropdown in addition to 2 …
- 10/8/18
-
Solved ClosedPosition of ‘Tickets are not available’ messages
Hello – in the latest version, it seems that the position of the messages displayed when tickets are not available (“Tickets are no longer available.” for sold out events and ‘Tickets are not available as this event has passed.’ …
- 10/5/18
-
Solved ClosedEvents – Custom Fields Missing since 4.8.1 update
The events on one of our client sites used custom fields to display some additional event information. Since the last update, custom fields have disappeared from the Edit Event page and there is no option to display Custom fields in screen options. The inform…
- 10/5/18
-
Solved ClosedEmails not working for RSVPs
Hello I have seen a couple of threads for BCC emails for RSVP emails but Im not receiving the emails at all. I have double checked my general email and have tested it by adding a user and I received that email from wordpress but I am still not receiving email…
- 10/5/18
-
Solved ClosedFree ticket, not RSVP
Hi there, As show in the example screenshoot (https://theeventscalendar.com/content/uploads/2015/12/Event-Tickets-Plus_Tickets-Table.png) i would like to set some ticket free. But when i try to set ticket price as 0, or leave it blank it shows up this: Ticket…
- 10/5/18
-
Solved ClosedAutomated Attendee Export
Right now we have the option to export a CSV of all attendees going to an event. Is there a way to automate this export and have it save to folder on the server? Or would this be a custom script that pulls from the WP database? I just want to know if there is…
- 10/4/18
-
Solved ClosedUse more than one saved fieldset
Hello! I’m using Events Tickets Plus to create tickets for our training classes – I have three saved fieldsets but seem to be only able to call up one to use when creating a new class. Then, I have to start from scratch it appears. Is there any …
- 10/4/18
-
Solved ClosedWeird Caching issue with events and checkout
Hi, I recently started using the event Calendar and Event ticket Plus and a couple of things are causing issues. I have had several people complaining that no matter what date they select from the calendar, they only get 1 date. I have not bee able to replic…
- 10/4/18
-
Solved ClosedHow to get attendee information field to show automatically on page load
We are using Events Calendar Pro and Events Tickets Plus and Woocommerce. We have code in our functions.php to have the quantity default at 1, not 0. When quantity was at zero previously, then the attendee information field shows up once the viewer selected …
- 10/4/18
-