Event Tickets Plus
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Solved Closed📣 Maintenance Release for the Week of 10th of July 2017
Hello! We’re happy to announce that we just published a Maintenance Release for The Events Calendar, Event Tickets, and several premium add-ons. Maintenance Releases are smaller updates between major updates that are mostly comprised of bug fixes, tweak…
- 7/13/17
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Solved ClosedDepricating Shopp and WP eCommerce
⚠️ We formally deprecated our integrations with Shopp and WPEC plugins as part of our Event Tickets Plus 4.4.8 release (which shipped last month) and Event Tickets Plus 4.5 will complete the deprecation process by fully removing support for these plugins.…
- 6/20/17
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Solved ClosedWooCommerce 3.0 users – read this!
Update — Event Tickets Plus 4.4.5 is now available and is recommended for all our users (even if you continue to use WooCommerce 2.x). WooCommerce 3.0 is now available and we’re aware that lots of our users have already upgraded or plan to upgrad…
- 4/6/17
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Solved ClosedNo ticket showing on the page at all
hi Team, I just purchased the installed the event tickets plus today Wordpress version: 4.8 Step 1: add a new page and create an event Step 2: filled up all event information (see attached screen 1) Step 3: previous the page (see attached screen 2) the ticket…
- Today
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Solved ClosedHide tickets for non-members
I’m using Memberpress that integrates with Woocommerce ticket products. I have no problem hiding the member discounted tickets ( https://www.ncfloristassociation.com/product-category/events-tickets/ ) on the products page but the discounted tickets are…
- Today
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Solved ClosedBug in Attendee Information drop-down
When creating multiple tickets with Attendee Information, the drop-down for selecting pre-defining field sets has an irritating behavior. If you select a pre-defined field set for a ticket, the subsequent ticket has that field set pre-selected for the Attende…
- Today
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Solved ClosedTickets box disappears on update to 4.5.2
Hi TEC, When I update Event Tickets and Event Tickets Plus from 4.5.1 to 4.5.2, the entire tickets box disappears. For now, I have had to revert back to 4.5.1. Please note, the tickets box disappears after I update Event Tickets plugin. Please also note that …
- Yesterday
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Solved ClosedThe tickets don't show on the event page
======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/tickets-no-longer-appear-after-upgrade-to-4-5-2/
- Yesterday
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Solved ClosedAdding a ticket cost
Hi, I purchased event tickets plus to get a “cost” associated with my tickets. I’m frustrated that I paid for this and still don’t have a way to customize this for my events. I thought once I loaded this expanded service I would have…
- Yesterday
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Solved ClosedAdd to Cart doesn't update quantity
Two tickets prices created for an event. When I change quantities, Add to Cart doesn’t reflect selection. Yes, I have appropriate box checked to allow multiple options. How to fix? I set up the site with a temporary URL, but the permanent one is lvjs…
- Yesterday
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Solved ClosedEvent Tickets Plus, Taxes, Woocommerce
I have a website with products in the shop and with events that sell tickets through the events calendar. They are both connected to Woo. In my state, these events have a different tax percentage than the products. I have a normal tax rate for the products an…
- Yesterday
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Solved ClosedSale price the same as regular price ( urgent!! )
Hello, so I set sale prices on tickets in woocommerce but at the tickets section the sale price is the same as the regular price. I attached 2 screenshots .Please respond as quick as possible is urgent!
- Yesterday
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Solved ClosedPlugin problem with event tickets plus
I am trying to plugin event tickets plus and it is telling me that I cannot. I didn’t have any problems with the free event tickets–I’ve downloaded the file, but the wordpress plugin won’t recognize that it is available. here is the…
- Yesterday
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Solved ClosedNo products in shop
Hello, after I remove tickets from cart and the cart will be empty I will have a button called return to shop, when I click on it it will take me to the shop page but there are no products on shop page and I have tickets created in woocommerce products, what …
- Yesterday
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Solved ClosedPurchaser Information NOT for each Attendee
Hello, I am setting up an event where corporations can purchase tickets and often purchase up to 10 to fill a table. However, I am wanting to gather information for each purchaser NOT for each attendee. For example: If I am purchasing 10 tickets to distribute…
- Yesterday
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Solved ClosedTickets no longer appear after upgrade to 4.5.2
After the upgrade to 4.5.2 tickets have disappeared from the public facing event page and the Admin tool bar doesn’t show up. I’ve deactivated all plugins except Event Calendar, Event Ticket and Event Tickets plus and the same problems exist. Ge…
- Yesterday
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Solved ClosedInternal server on ticket purchase
Hello, we received the last ticket order on 14th June. Now, on checkout the users receive an Internal Server Error. Nothing changed or upload by us in the meantime. Our php version is 5.5.9-1ubuntu4.21 WordPress 4.6.6 Event Tickets + Events Calendar 4.4.2 Woo…
- Yesterday
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Solved ClosedNot a fan of the new "Buy Now!" button in list views
I’m not a fan of the new “Buy Now!” button in list views that was implemented with a recent version of Event Tickets Plus. Is there a way to easily disable this button? Thanks!
- Yesterday
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Solved ClosedSegmenting Calendar to Categories for Buying a Particular Event/Class
Hey MT Folks: I am really new to Event Tickets Plus and Calendar Pro. I have loaded all four pieces (Event Tickets, Events Calendar, ET+ and Calendar Pro), and they seem to be running fine except “products” is not an option in settings anymore (S…
- Yesterday
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Solved ClosedSelling ticket packages in addition to individual tickets
Hi, I’m setting up a site for a personal trainer who runs fitness classes. I bought Events Tickets plus in order to sell tickets to individual classes, but also need to sell tickets which users buy in packages of 5 or 10 classes. I saw on the product pa…
- Yesterday
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Solved ClosedNo option to select where tickets are displayed!
Guys, I am trying to add tickets to a custom post type, however I do not get any options under the Events > Settings > Tickets tab. https://content.screencast.com/users/MrHinsh/folders/Snagit/media/d05e4cba-879f-47df-a0b1-d6d513e3cd01/07.20.2017-15.51.…
- Yesterday
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Solved Closedgive me my money back
First of all, i have to say that it is very bad, that there is no way to contact you directly. i just want my money back because the plugin Event Tickets Plus dose not work with my theme. Also it looks like that i have to use the event calendar to create and …
- Yesterday
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Solved ClosedSame ticket for multiple events
Hi, Is there a way to have the same ticket (1 order, 1 qr-code) for multiple events for multiple check-ins? It’s for a festival and i need the attendees to check-in multiple times during a few days (different concerts/events in the same event). Is this …
- Yesterday
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Solved ClosedBotón Buy Now!
Hola: El nuevo botón ¡Compra ahora! no lleva el registro de entradas pendientes correctamente. En algunos casos no pone ningún dato de entradas pendientes y en otros, pone el dato erróneo. Por ejemplo en este listado https://rondainfinita.info/eventos/cat…
- Yesterday
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Solved Closedtheeventticketpro not showing on back or front in of ait-themes.club theme
who to make the ticket info display on the front end of their ait-themes.club theme. It display on the backend. what are we missing to get it to show on the front.
- Yesterday
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Solved ClosedAdding additional charges to tickets
Is there the ability to add additional charges for the extra custom fields? For example, I would like a checkbox that says add a $5.00 product add-on to my ticket. If not, can you point me to where I could maybe quickly add to a hook or filter on the price? …
- 7/20/17
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Solved ClosedCan't display any tickets
Hi there guys, I’ve followed instructions re viewing tickets (Event Tickets Plus Extension: Show and Print Tickets) as well as instructions for DK PDF: https://theeventscalendar.com/extensions/view-print-download-pdf-tickets/ I click on either option (V…
- 7/20/17
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Solved ClosedAttendees Form not showing up
Hi i just purchased event tickets plus and would like to use custom attendee form to capture attendees detail in my woocommerce. After going into new product page, and add new ticket with custom attendee form, nothing has appeared on the front end. I tried lo…
- 7/20/17
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Solved ClosedAttendee Summary Data Doesn't Show Correct Numbers after Refunds/Cancellations
Is there a setting that exists or could be added so the summary of attendees (see example below copied from that section) shows only the ones that haven’t been refunded or cancelled? The final count is misleading. We’d like it to show only the one…
- 7/20/17
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Solved Closedattach sound or voice recording to qr codes
Hello, is it possible to attach sounds or voice recording to qr codes tickets so when you scan it for check in to play that sound? that would be great..
- 7/20/17
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Solved ClosedExtremely Slow Performance Events Tickets Plus
Hi, I (seemingly like others) am experiencing extremely slow performance when events tickets plus is enabled. Its a really well featured plugin, however something bad is happening on pretty much every page when the plugin is enabled. I’ve seen this issu…
- 7/20/17
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Solved ClosedNot sending ticket email if ticket has no fields
Hello I need a code snippet for: – if a ticket has no fields to fill, I want that type of ticket not to be sent to customer by email, but available to buy it. I want to do that because there is no option to add an extra charge to a regular ticket, or if…
- 7/20/17
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Solved ClosedPage not found on event series
Hi There, I entered in a bunch of events in my calendar today, updated to newest version too, and when you click on the event in the calendar it takes you to a page not found message for all of them. Please help!
- 7/20/17
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Solved ClosedGetting values on submit woocommerce ticket
Hello, I’am trying to do a bit of customisation for a client and i’am trying to access the values on a ticket form from an event (woocommerce one not RSVP). i’am getting NULL returns for both $_GET and $_POST methods. Thoses fields are se…
- 7/20/17
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Solved Closed"Product" not showing up under Event Setting in ET+
Hello Modern Tribe Support Expert: I just loaded up Event Tickets Plus, and The Events Calendar Pro (in addition to Event Tickets and Event Calendar). All are activated (I saw another post on this). It seems that “products” is missing from the l…
- 7/20/17
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Solved ClosedTickets remaining counts not correct
Our events normally include 3 different tickets: an “early bird” ticket, a “general” ticket and a “discounted” ticket. We set a global inventory for our events and each ticket is then set to respect the global inventory. On…
- 7/20/17
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Solved ClosedEmail confirmation to organizer
I don’t see a place to enter the email confirmation to the event organizer- where is that? Also- since I’m doing RSVP’s- how do I change the email title to the person that RSVP’d from “Your Tickets” to Your RSVP”? I …
- 7/20/17
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Solved ClosedFormatting order form
Hi team, There are a few steps in the ordering process where the font is coming out incredibly small. This is mainly in the “Cart” and “Your Order” sections. Could you please assist with this error? Thanks in advance.
- 7/20/17
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Solved ClosedBuying 0 tickets does not cause an error.
Further to the error of an empty cart when purchase a ticket. (see Forum-Ref: 1322503-51351-6fee492a0a) I found out by accident that I am allowed to progress from the ticket screen to the cart screen while purchasing no tickets. IE tickets = 0. I was asked t…
- 7/20/17
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Solved ClosedPrice is not shown in sent tickets
Hi The tickets sent to the buyer do not include the price of the ticket. Is this the way it should be? In many countries there is a tax obligation to display the price on e-tickets. Thanks
- 7/19/17
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Solved ClosedProblem with Add To Cart button
Hi, I have set up an event with one ticket, using Woocommerce. While testing, I have discovered the following glitch. I select the number of tickets and click Add to Cart. The quantity then resets to zero and transfers to the shopping cart page with a ‘…
- 7/19/17
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Solved ClosedChange Buy Now button text
Hello would anyone know how we could change the Buy now text that is on the button in Event Tickets Plus list page? We have searched in each folder and file within Event Tickets Plus and The Event Calendar but could find not buy now text. We understand how to…
- 7/19/17
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Solved ClosedShow Number of Available Tickets Remaining
I want to show the number of available tickets for an event on the individual event pages (single-event.php), and also in the LIST view, if possible. I have searched the support forum, and some of the more recent threads seem to indicate that the remaining nu…
- 7/19/17
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Solved ClosedGlobal stock option not available
Hello, Ok – I figured out my issue… For some reason “global stock” is not available to me in the tickets meta box (or anywhere). I have searched high and low for a setting to turn that on, but can not find anything. Is there a way to e…
- 7/19/17
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Solved ClosedTickets no longer displayed on event page
Recently our tickets disappeared from our event page. All of the event details display, as well as the “Tickets” headline, but the interactive “Add to Cart” portion is gone. One thing to note is that the “Display Attendees”…
- 7/19/17
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Solved ClosedUnable to add Tickets to Cart in Explorer and Chrome
Hello – our customers are unable to purchase tickets when navigating to our site via Chrome or Explorer. Tickets display as available; however, users are unable to click on the add to cart feature. The button displays; but does not allow you to click on…
- 7/19/17
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Solved Closed"Don't list me on the public attendee list" issue
Just noticed this, this didn’t use to be here: https://www.screencast.com/t/FBK9dE8X I see old threads and a css hack to hide this, but that isn’t a fix because the names would still be in the code. I’d prefer not to hack code if it isn̵…
- 7/19/17
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Solved ClosedEmail Event Confirmation Shows only the first day of the event out of 3 days
Hello, I just recently created a new ticket for our event that will take place on 3 days. The email confirmation only shows the first day, not all 3. This might be confusing for our attendees, they might think it’s only 1 day event, when in reality it&#…
- 7/19/17
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Solved ClosedCSS Event Styling
Hello, I have recently started using Events Calendar Pro and Events Tickets Plus. I have now created my first event and I would like to start selling tickets. But I am not fully satisfied with css styling. So I started changing some styles, as usually do with…
- 7/19/17
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Solved ClosedIs existing Attendee List data altered when fieldset is edited?
Hi there! I’m sure there is a quick answer to this, but I just need to confirm something about the way Tickets Plus handles attendee data… We have begun accumulating attendees for an event. We’re selling tickets using WooCommerce and Tickets…
- 7/19/17
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Solved ClosedAttendee list missing results
Can I just confirm that when I ask a yes/no question in the ticket field set that the answer will populate the exported attendee CSV file. I have asked a couple of conditional questions of my parents (with a required field) and have noticed that the results d…
- 7/19/17
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Solved ClosedAdding Product Notes to Ticket Email
Good day! New user here…desperately trying to replace Event Espresso with your product. I am *nearly* there, save for one major issue…. All of our event tickets are purchased online and we do not publish the address for a good portion of the ev…
- 7/19/17
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Solved ClosedCheckbox not checking..
Hello, I created some fields with checkboxes but when I click to check a box nothing happens.
- 7/19/17
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