Home › Forums › Ticket Products › Event Tickets Plus › Tribe Events Initialization loop
- This topic has 12 replies, 3 voices, and was last updated 4 years, 9 months ago by Sky.
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August 27, 2018 at 3:54 pm #1607074noweakpartiesParticipant
Hi, We have your Event Calendar and Event Ticket module, and also recently purchased the Event Ticket Plus version as well.
When trying to go into the Events admin screen, the system just goes int processing mode and it takes almost two minutes before it displays the list of Events. Even trying to get into each individual screens. Looking into the error logs I see the following errors:
27-Aug-2018 22:43:39 UTC] event-tickets/common – Log: Initializing Tribe Events on Aug, 27th at 10:08:39 pm
[27-Aug-2018 22:43:39 UTC] event-tickets/common – Log: Initializing Tribe Events on Aug, 27th at 10:08:39 pm
[27-Aug-2018 22:43:57 UTC] event-tickets/common – Log: Initializing Tribe Events on Aug, 27th at 10:08:57 pm
[27-Aug-2018 22:44:07 UTC] event-tickets/common – Log: Initializing Tribe Events on Aug, 27th at 10:08:07 pm
[27-Aug-2018 22:44:07 UTC] event-tickets/common – Log: Initializing Tribe Events on Aug, 27th at 10:08:07 pm
[27-Aug-2018 22:44:07 UTC] event-tickets/common – Log: Initializing Tribe Events on Aug, 27th at 10:08:07 pm
[27-Aug-2018 22:44:07 UTC] event-tickets/common – Log: Initializing Tribe Events on Aug, 27th at 10:08:07 pmLooks like the system goes into some kind of loop. I have tried following your support’s recommendation in regards to fixing a redirecting issue, by checking the .htaccess logs and setting up the WP_SITEURL and WP_HOME constants in the config files, but still the issue remains.
I have tried troubleshooting to isolate the issue and have confirmed the issue is within the Event Ticket module. If I downgrade the Event Ticket module to 4.4, the problem is alleviated, but on higher versions, the issue occurs. We can’t have it taking so long to do things.
I have attached our system and plugin information for your reference.
### WordPress Environment ### Home URL: https://noweakparties.com Site URL: https://noweakparties.com WC Version: 3.4.4 Log Directory Writable: ✔ WP Version: 4.9.8 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: Apache PHP Version: 7.2.6 PHP Post Max Size: 1 GB PHP Time Limit: 600 PHP Max Input Vars: 10000 cURL Version: 7.54.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.6.39-cll-lve Max Upload Size: 1 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.4.4 WC Database Prefix: nwp_ Total Database Size: 179.49MB Database Data Size: 142.37MB Database Index Size: 37.12MB nwp_woocommerce_sessions: Data: 1.41MB + Index: 0.07MB nwp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB nwp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB nwp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB nwp_woocommerce_order_items: Data: 0.08MB + Index: 0.04MB nwp_woocommerce_order_itemmeta: Data: 1.89MB + Index: 0.32MB nwp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB nwp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB nwp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB nwp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB nwp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB nwp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB nwp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB nwp_woocommerce_log: Data: 0.00MB + Index: 0.00MB nwp_ariadminer_connections: Data: 0.00MB + Index: 0.00MB nwp_booking: Data: 0.02MB + Index: 0.00MB nwp_cn_social_icon: Data: 0.02MB + Index: 0.00MB nwp_commentmeta: Data: 0.00MB + Index: 0.01MB nwp_comments: Data: 0.35MB + Index: 0.15MB nwp_duplicator_packages: Data: 0.00MB + Index: 0.00MB nwp_em_bookings: Data: 0.00MB + Index: 0.00MB nwp_em_events: Data: 0.00MB + Index: 0.00MB nwp_em_locations: Data: 0.00MB + Index: 0.00MB nwp_em_meta: Data: 0.00MB + Index: 0.00MB nwp_em_tickets: Data: 0.00MB + Index: 0.00MB nwp_em_tickets_bookings: Data: 0.00MB + Index: 0.00MB nwp_event_book: Data: 0.00MB + Index: 0.00MB nwp_follow: Data: 0.02MB + Index: 0.00MB nwp_integrity_checker_files: Data: 8.57MB + Index: 5.75MB nwp_links: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_forms: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_mapping_to_external_entities: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_newsletters: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB nwp_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_newsletter_templates: Data: 0.19MB + Index: 0.00MB nwp_mailpoet_scheduled_tasks: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_segments: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_settings: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_subscribers: Data: 0.00MB + Index: 0.01MB nwp_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB nwp_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB nwp_mr_rating_item: Data: 0.00MB + Index: 0.00MB nwp_mr_rating_item_entry: Data: 0.00MB + Index: 0.00MB nwp_mr_rating_item_entry_value: Data: 0.00MB + Index: 0.00MB nwp_mr_rating_subject: Data: 0.00MB + Index: 0.00MB nwp_newsletter: Data: 0.00MB + Index: 0.01MB nwp_newsletter_emails: Data: 0.00MB + Index: 0.00MB nwp_newsletter_sent: Data: 0.00MB + Index: 0.00MB nwp_newsletter_stats: Data: 0.00MB + Index: 0.00MB nwp_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB nwp_ngg_album: Data: 0.00MB + Index: 0.00MB nwp_ngg_gallery: Data: 0.00MB + Index: 0.00MB nwp_ngg_pictures: Data: 0.01MB + Index: 0.00MB nwp_nls_subscribers: Data: 0.02MB + Index: 0.00MB nwp_nl_subscriptions: Data: 0.02MB + Index: 0.00MB nwp_options: Data: 9.85MB + Index: 0.32MB nwp_postmeta: Data: 34.64MB + Index: 6.73MB nwp_posts: Data: 4.17MB + Index: 1.46MB nwp_request_data: Data: 0.02MB + Index: 0.00MB nwp_responsive_menu: Data: 0.01MB + Index: 0.01MB nwp_revslider_css: Data: 0.09MB + Index: 0.00MB nwp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB nwp_revslider_navigations: Data: 0.00MB + Index: 0.00MB nwp_revslider_sliders: Data: 0.03MB + Index: 0.00MB nwp_revslider_slides: Data: 0.05MB + Index: 0.00MB nwp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB nwp_smush_dir_images: Data: 0.00MB + Index: 0.00MB nwp_termmeta: Data: 0.00MB + Index: 0.01MB nwp_terms: Data: 0.00MB + Index: 0.01MB nwp_term_relationships: Data: 0.01MB + Index: 0.01MB nwp_term_taxonomy: Data: 0.00MB + Index: 0.01MB nwp_usermeta: Data: 0.39MB + Index: 0.22MB nwp_users: Data: 0.02MB + Index: 0.02MB nwp_user_rating: Data: 0.02MB + Index: 0.00MB nwp_wc_download_log: Data: 0.00MB + Index: 0.00MB nwp_wc_webhooks: Data: 0.00MB + Index: 0.00MB nwp_wdi_feeds: Data: 0.00MB + Index: 0.00MB nwp_wdi_themes: Data: 0.00MB + Index: 0.00MB nwp_wysija_campaign: Data: 0.00MB + Index: 0.00MB nwp_wysija_campaign_list: Data: 0.00MB + Index: 0.00MB nwp_wysija_custom_field: Data: 0.00MB + Index: 0.00MB nwp_wysija_email: Data: 0.06MB + Index: 0.00MB nwp_wysija_email_user_stat: Data: 0.00MB + Index: 0.00MB nwp_wysija_email_user_url: Data: 0.00MB + Index: 0.00MB nwp_wysija_form: Data: 0.00MB + Index: 0.00MB nwp_wysija_list: Data: 0.00MB + Index: 0.00MB nwp_wysija_queue: Data: 0.00MB + Index: 0.00MB nwp_wysija_subscriber_ips: Data: 0.00MB + Index: 0.00MB nwp_wysija_url: Data: 0.00MB + Index: 0.00MB nwp_wysija_url_mail: Data: 0.00MB + Index: 0.00MB nwp_wysija_user: Data: 0.00MB + Index: 0.01MB nwp_wysija_user_field: Data: 0.00MB + Index: 0.00MB nwp_wysija_user_history: Data: 0.00MB + Index: 0.00MB nwp_wysija_user_list: Data: 0.00MB + Index: 0.00MB wpstg0_ariadminer_connections: Data: 0.00MB + Index: 0.00MB wpstg0_booking: Data: 0.02MB + Index: 0.00MB wpstg0_cn_social_icon: Data: 0.02MB + Index: 0.00MB wpstg0_commentmeta: Data: 0.00MB + Index: 0.01MB wpstg0_comments: Data: 0.21MB + Index: 0.09MB wpstg0_em_bookings: Data: 0.00MB + Index: 0.00MB wpstg0_em_events: Data: 0.00MB + Index: 0.00MB wpstg0_em_locations: Data: 0.00MB + Index: 0.00MB wpstg0_em_meta: Data: 0.00MB + Index: 0.00MB wpstg0_em_tickets: Data: 0.00MB + Index: 0.00MB wpstg0_em_tickets_bookings: Data: 0.00MB + Index: 0.00MB wpstg0_event_book: Data: 0.00MB + Index: 0.00MB wpstg0_follow: Data: 0.02MB + Index: 0.00MB wpstg0_links: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_forms: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_mapping_to_external_entities: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_newsletters: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB wpstg0_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_newsletter_templates: Data: 0.19MB + Index: 0.00MB wpstg0_mailpoet_scheduled_tasks: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_segments: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_settings: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_subscribers: Data: 0.00MB + Index: 0.01MB wpstg0_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB wpstg0_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB wpstg0_mr_rating_item: Data: 0.00MB + Index: 0.00MB wpstg0_mr_rating_item_entry: Data: 0.00MB + Index: 0.00MB wpstg0_mr_rating_item_entry_value: Data: 0.00MB + Index: 0.00MB wpstg0_mr_rating_subject: Data: 0.00MB + Index: 0.00MB wpstg0_newsletter: Data: 0.00MB + Index: 0.01MB wpstg0_newsletter_emails: Data: 0.00MB + Index: 0.00MB wpstg0_newsletter_sent: Data: 0.00MB + Index: 0.00MB wpstg0_newsletter_stats: Data: 0.00MB + Index: 0.00MB wpstg0_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB wpstg0_nls_subscribers: Data: 0.02MB + Index: 0.00MB wpstg0_nl_subscriptions: Data: 0.02MB + Index: 0.00MB wpstg0_options: Data: 1.72MB + Index: 0.13MB wpstg0_postmeta: Data: 26.88MB + Index: 5.97MB wpstg0_posts: Data: 4.63MB + Index: 1.37MB wpstg0_request_data: Data: 0.02MB + Index: 0.00MB wpstg0_responsive_menu: Data: 0.01MB + Index: 0.01MB wpstg0_revslider_css: Data: 0.09MB + Index: 0.00MB wpstg0_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB wpstg0_revslider_navigations: Data: 0.00MB + Index: 0.00MB wpstg0_revslider_sliders: Data: 0.03MB + Index: 0.00MB wpstg0_revslider_slides: Data: 0.05MB + Index: 0.00MB wpstg0_revslider_static_slides: Data: 0.00MB + Index: 0.00MB wpstg0_termmeta: Data: 0.00MB + Index: 0.01MB wpstg0_terms: Data: 0.00MB + Index: 0.01MB wpstg0_term_relationships: Data: 0.01MB + Index: 0.01MB wpstg0_term_taxonomy: Data: 0.00MB + Index: 0.01MB wpstg0_usermeta: Data: 0.33MB + Index: 0.15MB wpstg0_users: Data: 0.01MB + Index: 0.02MB wpstg0_user_rating: Data: 0.02MB + Index: 0.00MB wpstg0_wc_download_log: Data: 0.00MB + Index: 0.00MB wpstg0_wc_webhooks: Data: 0.00MB + Index: 0.00MB wpstg0_wdi_feeds: Data: 0.00MB + Index: 0.00MB wpstg0_wdi_themes: Data: 0.00MB + Index: 0.00MB wpstg0_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB wpstg0_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB wpstg0_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wpstg0_woocommerce_log: Data: 0.00MB + Index: 0.00MB wpstg0_woocommerce_order_itemmeta: Data: 1.11MB + Index: 0.19MB wpstg0_woocommerce_order_items: Data: 0.05MB + Index: 0.03MB wpstg0_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB wpstg0_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB wpstg0_woocommerce_sessions: Data: 0.43MB + Index: 0.02MB wpstg0_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB wpstg0_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB wpstg0_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB wpstg0_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB wpstg0_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_campaign: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_campaign_list: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_custom_field: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_email: Data: 0.06MB + Index: 0.00MB wpstg0_wysija_email_user_stat: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_email_user_url: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_form: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_list: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_queue: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_subscriber_ips: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_url: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_url_mail: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_user: Data: 0.00MB + Index: 0.01MB wpstg0_wysija_user_field: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_user_history: Data: 0.00MB + Index: 0.00MB wpstg0_wysija_user_list: Data: 0.00MB + Index: 0.00MB wp_aepc_custom_audiences: Data: 0.00MB + Index: 0.00MB wp_affiliate_wp_affiliatemeta: Data: 0.00MB + Index: 0.00MB wp_affiliate_wp_affiliates: Data: 0.00MB + Index: 0.00MB wp_affiliate_wp_creatives: Data: 0.00MB + Index: 0.00MB wp_affiliate_wp_payouts: Data: 0.00MB + Index: 0.00MB wp_affiliate_wp_referrals: Data: 0.00MB + Index: 0.00MB wp_affiliate_wp_rest_consumers: Data: 0.00MB + Index: 0.00MB wp_affiliate_wp_visits: Data: 0.00MB + Index: 0.00MB wp_ariadminer_connections: Data: 0.00MB + Index: 0.00MB wp_commentmeta: Data: 0.00MB + Index: 0.01MB wp_comments: Data: 1.10MB + Index: 0.39MB wp_duplicator_pro_entities: Data: 0.00MB + Index: 0.00MB wp_duplicator_pro_packages: Data: 0.00MB + Index: 0.00MB wp_dzsvg_activity: Data: 0.00MB + Index: 0.00MB wp_ewwwio_images: Data: 5.14MB + Index: 2.33MB wp_layerslider: Data: 0.00MB + Index: 0.00MB wp_layerslider_revisions: Data: 0.00MB + Index: 0.00MB wp_links: Data: 0.00MB + Index: 0.00MB wp_masterslider_options: Data: 0.04MB + Index: 0.00MB wp_masterslider_sliders: Data: 0.01MB + Index: 0.01MB wp_mk_components: Data: 0.00MB + Index: 0.00MB wp_options: Data: 1.66MB + Index: 0.14MB wp_postmeta: Data: 12.91MB + Index: 1.42MB wp_posts: Data: 5.51MB + Index: 1.06MB wp_revslider_css: Data: 0.09MB + Index: 0.00MB wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB wp_revslider_slides: Data: 0.09MB + Index: 0.00MB wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB wp_rhc_cache: Data: 0.00MB + Index: 0.00MB wp_rhc_events: Data: 0.00MB + Index: 0.00MB wp_rst_events: Data: 0.00MB + Index: 0.00MB wp_sendpress_autoresponders: Data: 0.00MB + Index: 0.00MB wp_sendpress_list_subscribers: Data: 0.00MB + Index: 0.00MB wp_sendpress_queue: Data: 0.00MB + Index: 0.00MB wp_sendpress_subscribers: Data: 0.00MB + Index: 0.00MB wp_sendpress_subscribers_meta: Data: 0.00MB + Index: 0.00MB wp_sendpress_subscribers_status: Data: 0.00MB + Index: 0.00MB wp_sendpress_subscribers_tracker: Data: 0.00MB + Index: 0.00MB wp_sendpress_subscribers_url: Data: 0.00MB + Index: 0.00MB wp_sendpress_url: Data: 0.00MB + Index: 0.00MB wp_splitscreens: Data: 0.00MB + Index: 0.00MB wp_statistics_exclusions: Data: 0.00MB + Index: 0.00MB wp_statistics_historical: Data: 0.00MB + Index: 0.00MB wp_statistics_pages: Data: 0.75MB + Index: 1.59MB wp_statistics_search: Data: 0.11MB + Index: 0.08MB wp_statistics_useronline: Data: 0.00MB + Index: 0.00MB wp_statistics_visit: Data: 0.01MB + Index: 0.01MB wp_statistics_visitor: Data: 8.52MB + Index: 4.64MB wp_taxonomymeta: Data: 0.00MB + Index: 0.00MB wp_termmeta: Data: 0.00MB + Index: 0.01MB wp_terms: Data: 0.00MB + Index: 0.01MB wp_term_relationships: Data: 0.01MB + Index: 0.02MB wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB wp_usermeta: Data: 2.43MB + Index: 1.21MB wp_users: Data: 0.15MB + Index: 0.12MB wp_wc_download_log: Data: 0.00MB + Index: 0.00MB wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB wp_wdi_feeds: Data: 0.00MB + Index: 0.00MB wp_wdi_themes: Data: 0.00MB + Index: 0.00MB wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_itemmeta: Data: 5.72MB + Index: 0.72MB wp_woocommerce_order_items: Data: 0.16MB + Index: 0.10MB wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wp_ywcars_messagemeta: Data: 0.00MB + Index: 0.00MB wp_ywcars_messages: Data: 0.00MB + Index: 0.00MB ### Post Type Counts ### acf: 3 artist: 1 attachment: 2111 chart: 1 custom_css: 1 customize_changeset: 12 e_org_chart_ps: 1 event: 9 foogallery: 1 mailpoet_page: 1 mc4wp-form: 1 mediagallery: 4 members: 7 nav_menu_item: 55 ngg_album: 2 ngg_gallery: 2 ngg_pictures: 41 page: 60 podcast: 1 popup: 7 popup_theme: 6 post: 3 product: 27 product_variation: 9 qtvideo: 2 radiochannel: 1 recent_gallery: 1 release: 18 revision: 15 schedule: 1 shop_coupon: 176 shop_order: 768 shop_order_refund: 2 shows: 1 tablepress_table: 1 ticket-meta-fieldset: 2 tribe_events: 12 tribe_organizer: 2 tribe_rsvp_attendees: 13468 tribe_rsvp_tickets: 1 tribe_venue: 3 tribe_wooticket: 1018 um_directory: 1 um_form: 7 um_role: 5 um_tab: 8 we_venue: 1 wpcf7_contact_form: 1 wysijap: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (38) ### Query Monitor: by John Blackbourn & contributors – 3.1.0 WooCommerce URL Coupons: by SkyVerge – 2.5.2 – Not tested with the active version of WooCommerce Advanced Custom Fields: Repeater Field: by Elliot Condon – 2.1.0 Advanced Custom Fields: Theme Code: by hookturn – 1.4.0 Livemesh Addons for WPBakery Page Builder: by Livemesh – 2.5 Advanced Custom Fields: by Elliot Condon – 4.4.12 AMP: by WordPress.com VIP XWP Google and contributors – 0.7.2 Contact Form 7: by Takayuki Miyoshi – 5.0.3 Duplicator: by Snap Creek – 1.2.42 PluginlySpeaking Easy Org Chart: by PluginlySpeaking – 3.1 Envato Market: by Envato – 2.0.1 Envato WordPress Toolkit (Deprecated): by Envato – 1.8.0 Event Tickets Plus: by Modern Tribe Inc. – 4.8 Event Tickets: by Modern Tribe Inc. – 4.8 The Events Calendar PRO: by Modern Tribe Inc. – 4.4.19 FooBox Image Lightbox: by FooPlugins – 2.5.2 Image Hover Effects For Visual Composer: by Nasir – 2.0 Integrity Checker: by Erik Torsner Torgesta Technology AB – 0.10.0 WPBakery Page Builder: by Michael M - WPBakery.com – 5.4.5 Logo Manager: by fisicx – 2.4 Ultimate Member - Profile Tabs: by PlusPlugins – 2.1.1 QT Extensions Suite: by QantumThemes – 1.3.1 QT Places: by QantumThemes – 1.6.6 QT Swipebox Photo And Video: by QantumThemes – 1.0.4 QT Video Galleries: by QantumThemes – 1.0 Simple Image Sizes: by Rahe – 3.2.0 Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.18 The Events Calendar Shortcode: by Event Calendar Newsletter – 1.9 The Events Calendar: by Modern Tribe Inc. – 4.6.22.1 Ultimate Member: by Ultimate Member – 2.0.25 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.14.13 W3 Total Cache: by Frederick Townes – 0.9.7 WooCommerce Authorize.Net Gateway: by Pledged Plugins – 4.0.2 – Not tested with the active version of WooCommerce Advanced Order Export For WooCommerce: by AlgolPlus – 1.5.5 – Not tested with the active version of WooCommerce WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.3 – Not tested with the active version of WooCommerce WooCommerce Stripe Gateway: by WooCommerce – 4.1.8 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.4.4 Smush: by WPMU DEV – 2.8.0.1 ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #4 - /events/ Cart: #2832 - /cart/ Checkout: #2833 - /checkout/ My account: #2834 - /my-account/ Terms and conditions: #3211 - /terms-conditions/ ### Theme ### Name: Sonik Child Version: 1.0.0 Author URL: http://qantumthemes.com Child Theme: ✔ Parent Theme Name: Sonik Parent Theme Version: 1.7.0 Parent Theme Author URL: http://qantumthemes.com WooCommerce Support: ✔ ### Templates ### Overrides: sonik/woocommerce/archive-product.php sonik/woocommerce/content-product.php sonik/woocommerce/content-product_cat.php sonik/woocommerce/global/breadcrumb.php sonik/woocommerce/loop/loop-start.php sonik/woocommerce/loop/pagination.php sonik/woocommerce/loop/sale-flash.php sonik/woocommerce/myaccount/navigation.php sonik/woocommerce/myaccount/payment-methods.php sonik/woocommerce/single-product/add-to-cart/external.php sonik/woocommerce/single-product/add-to-cart/simple.php sonik/woocommerce/single-product/product-image.php sonik/woocommerce/single-product/review.php sonik/woocommerce/single-product/sale-flash.php sonik/woocommerce/single-product/tabs/description.php sonik/woocommerce/single-product/tabs/tabs.php sonik/woocommerce/single-product-reviews.php sonik/woocommerce/single-product.php
August 29, 2018 at 1:06 pm #1609180AndrasKeymasterHi noweakparties,
Thanks for reaching out!
Sorry to hear about this issue with the loading time.
In your system information I see that you are using a very old version of Events Calendar PRO. You have 4.4.19 and we are at 4.4.31.
As a first I would like to ask you to update the plugin to the lastest version and see if that solves the issue.
The other option would be deactivating Events Calendar PRO and checking like that.
If that still doesn’t help, then please go through our conflict testing guide and see if that brings anything to the surface.
Thanks and cheers,
AndrasSeptember 2, 2018 at 3:14 pm #1611818noweakpartiesParticipantHi, Thanks for the response. I’ve tried stripping the site of active plugins and used the Health Check plugin to check the system response as I turned plugins on one by one. The first plugin enabled was The Events Calendar plugin which functioned as expected. Then I enabled the Event Tickets plugin, and the lagging issue started to occur with the preloader keep spinning after clicking on the Events menu item to bring up the events list. So just two plugins and so that’s why I think the issue is within the Event Ticket module. There’s some logic there that keeps throwing the plugin into a loop after clicking on the ‘Events’ menu time, which takes about a few minutes before the table listing is displayed. The display is excruciatingly long and seems to have no alternative. Please let me know as to the next steps we need to take to rectify this issue as soon as possible. Thanks!
Regards,
KayvonSeptember 3, 2018 at 8:38 am #1612283AndrasKeymasterHi Kayvon,
Could you share with me a full database dump? I would like to fire that up locally so I can do some investigation.
Thanks!
A.
September 4, 2018 at 10:29 pm #1613825noweakpartiesParticipantThank you Andras. I have attached our database dump to this email for your reference. BTW, I tried to take a copy of the site to an Amazon EC2 (Cloud Server) and see if the same issue occurs. I found out the issue was not existent. So why is it happening on a host server on GoDaddy and not on Amazon EC2 stance? All the resources seem to be stable so I’m not sure.
September 5, 2018 at 6:39 am #1614051AndrasKeymasterHI again,
I tried to import your database to fire up a test site but there was an error. The end of your db export contains some html markup and content, not sure what.
Could you please try to do another export and share?
Thanks,
AndrasSeptember 6, 2018 at 8:50 pm #1615887noweakpartiesParticipantThis reply is private.
September 7, 2018 at 5:22 am #1616066AndrasKeymasterThanks, that looks OK! I will get back to you soon.
A.
September 13, 2018 at 3:02 am #1620494AndrasKeymasterThanks for your patience, while I was looking into this!
It looks like we got something. You have a lot of attendees it seems – which is fine – and the event list page takes long because it wants to count all those and show it to you in a column.
We are going to take a look at that, how this can be made faster. I already added your voice to the corresponding bugticket.
Until then there are 2 things you can do.
You can either try to add this line to your child theme’s functions.php file, which will remove some of the columns:
add_filter( 'tribe_tickets_supported_admin_columns', '__return_empty_array' );
Or you can install our free Advanced Post Manager (APM) plugin and choose not to show the Attendees column. Screenshot: https://dl.dropbox.com/s/ri4njpjbkhxcmyx/shot_180913_120118.jpg
I just tested this latter and it worked like a charm.
Let me know if this help for now.
I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.
If you have any new questions or issues please create a new ticket and we’ll help you out.
Thanks and cheers,
AndrasSeptember 13, 2018 at 3:05 am #1620495AndrasKeymasterPlease note, Advanced Post Manager will only work if you have Events Calendar PRO as well. I just realized you probably don’t have that.
Let me know if the code snippet work for you.
A.
September 16, 2018 at 10:07 pm #1623128noweakpartiesParticipantHi Andras, Thank you for the suggestions. The two solutions may have marginally helped, but still takes a bit of time to load when clicking on the ‘Events’ menu option. I’m hoping you guys would have a long term solution soon enough, but at least it’s not as bad as it was previously. Thanks again for your help.
-KSeptember 17, 2018 at 7:37 am #1623339AndrasKeymasterHappy to hear it helped somewhat.
This is definitely not ideal, and I do hope our developers will be able to come up with a solution soon enough.
Thanks for hanging in there!
Cheers,
AndrasJune 27, 2019 at 10:12 am #1826812SkyKeymasterHi again,
I know it’s been awhile, but we have made some improvements to how attendees are queried in recent releases.
You should see a big improvement here with the latest versions.
Can you tell me if you see a difference?
Thanks,
SkyJuly 19, 2019 at 9:35 am #1839422Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
AuthorPosts
- The topic ‘Tribe Events Initialization loop’ is closed to new replies.