Event Tickets Plus
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Solved ClosedCheckboxes & Radio Buttons Not Working
Hello! We’re having trouble with the checkboxes and radio buttons not working on the RSVP form that pops up when you select a ticket on on of our events. Please take a look here: https://mymuseum.org/event/test-event/ Please advise on how to fix this …
- 10/3/18
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Solved Closedmobile ticket fieldsets css
The ticket field set response text bar and multi line bar css is smushed and does not stretch across the mobile screen. On the desktop it looks normal. Mahalo
- 10/3/18
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Solved Closedresend ticket results in white screen
Hi Today I tried to resend a customer ticket and the result was a white screen both on mobile device (safari) and laptop (chrome). I did a second customer and the resend ticket function worked? I’m not sure how to proceed with trouble shooting. Mahalo
- 10/3/18
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Solved ClosedTickets not showing up on event
With this past update this last week, our events which have ticket sales no longer show the WooTickets order form on the events. I.E. https://pbn.com/event/2018-cybersecurity-summit/ We did have some customizations to the templates, but I removed all templat…
- 10/2/18
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Solved Closed[Private] Custom Orderby Not working with tribe_get_events
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- 10/2/18
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Solved ClosedHiding remaining tickets until stock levels are low
Hi there, there is certainly no shortage of people asking how to hide the tickets remaining and it seems to be the solution is to hide it with CSS using: .tribe-events-tickets .tribe-tickets-remaining { display: none !important; } This does work although a…
- 10/2/18
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Solved Closed[Private] Exported Attendee Phone Number Zero being stripped out
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- 10/2/18
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Solved ClosedCustomize emails
Hi. I would like to customize the emails that are sent. At the moment, they have information that is not needed, and some information that I would like included depending on the type of ticket/event. I have looked at the guide and the emails.php file. However…
- 10/2/18
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Solved ClosedTicket Details Not Being Saved
Hi, I’ve been using Events Calendar Pro and Events Ticket Plus for several years without any major issues. But I’ve been really struggling to add new TIckets recently. Creating Events still works fine. But when I try to add Tickets it’s not…
- 10/2/18
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Solved Closed2 Tickets issued for 1 purchase
Hi, I have same problem as someone here: https://theeventscalendar.com/support/forums/topic/2-tickets-issued-for-1-purchase/ (but that is private and I can not see the asnwer) and people here: https://theeventscalendar.com/support/forums/topic/2-tickets-issue…
- 10/2/18
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Solved ClosedWhy is there only 18 tickets left?
Hey! Why is there only 18 tickets left? I set the number to 23 and there are no attendees yet?
- 10/2/18
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Solved Closed[Private] Using shortcode, the ticket stock doesn't update
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- 10/2/18
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Solved ClosedTickets are not displaying
Hi I enabled tickets to one page. But in frontend its is not showing the booking tickets option. I am working on localhost:9000 . Please check my images for settings. Please help me. Thanks
- 10/2/18
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Solved Closedrestrict tickets to one per email address
In 2014, a forum answer indicated this was not possible. It seems like a fairly common need and relatively easy to implement though — just don’t validate an email address if it’s already on the list for the event. Is there a replaceable js …
- 10/2/18
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Solved ClosedRe-naming Buy Now to Book Now on Events Calendar List plus changing the link
HI, I have two questions 1) How do I change the wording from “Buy Now” to “Book Now” on the listed Events page. Which template is this on and is it possible? 2) Instead of the Buy Now (Book Now) link going to the ticket section of the …
- 10/2/18
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Solved ClosedEvent Tickets Plus not loading into Events plugin – Activated but missing
Our “The Events Calendar” is working, but both Events Tickets and Events Tickets Plus are not working. They are activated but not showing up in events and there is not “Tickets” tab in the Events Calendar where there use to be. This wa…
- 10/2/18
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Solved ClosedRefund Request
Hello, Could you please process a refund for this order: #1626381 Thank you
- 10/1/18
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Solved ClosedStrings not translated
Hi there please see attached. these strings are not translatable. thanks brian
- 10/1/18
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Solved ClosedCollecting all attendee names – when more then one ticket is ordered
Hey! Is it possible to collect names of all attendees, if one person buys more then one ticket – so he/she can type in different name for each ticket?
- 10/1/18
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Solved ClosedToo many redirects
I’ve setup Events Tickets Plus after intensive search on several pages finally managed to get it up but not working. Steps I’ve done are setting up Woo Paypal and so on, but when I try to order a ticket the page goes blank and it says Too Many Red…
- 10/1/18
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Solved Closed[Private] Google Structured Data Report
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- 10/1/18
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Solved ClosedWhere do I find the tutorials to create pages from wpshindig.com?
I’ve purchased Event Tickets Plus and I’m using the standard Events Calendar (not Pro) I’m creating an event and I’d really like it to look like this page: https://wpshindig.com/event/event-tickets-plus-demo/ I’ve tried every way…
- 10/1/18
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Solved ClosedAdd Events within Master Event (Conference Goer Sign-Up for Dinner or Outing)
Does Event Tickets Plus (or some combination of your plug-ins) allow me to host an event – a Conference – with multiple optional events within the event? I want people to be able to sign up and pay for my Conference, but then also… as a Conf…
- 10/1/18
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Solved ClosedBest method of check-in attendees on desktop using QR code.
I will like a suggestion of the best and fastest way to check-in attendees from a computer using the generated QR codes.
- 10/1/18
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Solved ClosedHide "Don't list me on the public attendee list" option
Hello, how can I hide the “Don’t list me on the public attendee list” checkbox option? The option used to be hidden due to this snippet I had put in “Additional CSS” in my theme: .tribe-tickets-attendees-list-optout { display: no…
- 10/1/18
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Solved Closed[Private] Conditional statement for showing 'Buy Tickets' button
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- 10/1/18
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Solved Closed[Private] Cancel order and refund for Events Aggregator Bundle
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- 10/1/18
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Solved ClosedStop showing remaining tickets
How do I stop the number of remaining tickets from being shown in the frontend. I’ve looked for a way to configure this in the backend but to no avail.
- 10/1/18
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Solved Closed[Private] featured Venue Widget: [tribe_featured_venue] is broken
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- 10/1/18
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Solved ClosedAttendees list for an event loads extremely slow (Staging and Prod environment)
Hi, I am dealing with an issue where the attendees list for an event loads extremely slow (1.5+ minutes). This only happens on our staging. and prod environments, as on my local environment it loads normally as you would expect. I created a dummy event with n…
- 10/1/18
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Solved ClosedHow to display the event list view in the WordPress pages like a top page.
Hi there, I want to solve the issue down below. How to display the event list view in the WordPress pages like a top page? The event and ticket seems to me separate from wordpress post, and it difficult to display in the pages. Best Regards, Masahiro Kobayas…
- 10/1/18
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Solved ClosedEvent Cost did not actualize after price changing
Hi team, i actualize the ticket cost but the field for events ticket cost are the same before. The class “tribe-events-event-cost” doesn´t take the new price. Example Link: https://www.dekador.at/seminar/basis-grundausbildung-permanent-make-up-2-…
- 9/29/18
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Solved ClosedFile Upload Field for Attendees Information
Hello Currently we’re only allowed to add text, radio, checkbox, and dropdown fields to the attendees information. Is there any way I can extend the plugin so I can add a file upload field to it to allow the visitors to upload the event payment confirma…
- 9/29/18
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Solved ClosedIntermittent Issue with Event Page not loading
This appears to have started about the time we installed our new SSL certificate and switched to https. Occasionally when loading the page the dates at the top go white/blank, and the page stops loading after the Details/Venue/Organizer block. This also sto…
- 9/29/18
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Solved ClosedChange width of input fields and only show attendee info for the 1st attendee.
Hello, I am working with event tickets plus and I have a few questions. 1) The form fields on the attendee info are really small in responsive mobile view on my site (see screenshot). The RSVP fields are also the same. Is there any way I can set these fields…
- 9/28/18
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Solved ClosedDecreasing number of participents
I have set a maximum number of participants of 34. Please note that the number is unlimited in both the settings and on the website. How can I solve this.
- 9/28/18
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Solved ClosedWoocommerce – email ticket
Dear support team, We’re having an issue with sending automatic emails/tickets to our clients after a successful purchase. I’ve double checked the order status settings as well as tickets setting under events, as well as email settings. All seems …
- 9/28/18
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Solved ClosedAllow users to purchase multiple tickets in one transaction?
Hi all, This is an absolutely base-level question, but for the life of me, I can’t find a reference to it in the documentation or the help desk. We’re using just the boilerplate ETP cart, and transactions go from our site directly to PayPal. How c…
- 9/28/18
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Solved ClosedConflict: Event Tickets Plus vs Cornerstone
I’ve used X Theme and Cornerstone with Event Tickets Plus on a few sites before – including this same site, for the same event last year. Now activating the Event Tickets plugin blocks the Cornerstone editing tab and links. I’ve already aler…
- 9/28/18
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Solved Closed[Private] Tags displaying on the events archive page
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- 9/28/18
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Solved ClosedRemoving event ticks remaining from calandar
hello i removed the remaing tickets from the evets. but its still showing on the main calandar. what is the code i need to put in to remove it https://www.freeridingnz.com/events/
- 9/28/18
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Solved Closed[Private] Ticket Email pdf-attachment
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- 9/28/18
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Solved ClosedHow do i add coupons for my customers in Events tickets plus?
I have recently moved from Events Manager to Events Calendar Pro and Events Ticket plus but i am struggling to find out how to add Coupons to my tickets for my customers that require discounts? I have downloaded Woo-commerce but don’t know how to link i…
- 9/28/18
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Solved ClosedFieldsets not showing on page load
When I load an event page there are no fields available to fill out until I change the number of tickets needed. So, if the customer only wants one ticket, they are allowed to add it to the cart without completing the fields. If the ticket count is changed f…
- 9/28/18
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Solved ClosedRecurring tickets — Problem with admin mails
Hello, We have a problem with the way admin mails are sent after the order of tickets on a recurring event. Indeed if we have for instance for a recurring event a CHILD TICKET / an ADULT TICKET (named this way), after putting into cart, we see on WooCommerce …
- 9/28/18
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Solved ClosedRecurring tickets — Problem with shared capacities
Hello, We encounter some problems with the use of recurring tickets. We have a recurring event (each day at the same hour), and for this event two tickets: a CHILD one / an ADULT one. SHARED CAPACITY We have a maximum number of 12 tickets that can be sold for…
- 9/28/18
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Solved Closed[Private] I need to set a specific number of tickets for each recurring event.
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- 9/28/18
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Solved Closedpast event list order by post date instead of event date
Hi How I can change the order of the past event list ? Today there are display by post date but I need a display by event date (most recent first) thanks
- 9/28/18
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Solved ClosedEvent Price in RSS feed
Hi there, We have Event Tickets Pro and Calendar Pro (and pretty much all of your other paid plugins). I am currently setting up an RSS to Email Campaign in MailChimp. I have been able to bring in the titles, excerpts and events dates – but wondering if…
- 9/28/18
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Solved Closed"check in for for this event" ticket message translation
Hi, I’d like to translate message displayed beside QR code in email ticket. How can i do that?
- 9/28/18
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