Event Tickets Plus
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Solved ClosedCustom message if no events listed
If I have no events to list on my events page, how can I change the message to say something like “No classes currently scheduled. Please click <u>here</u> to schedule your own course” instead of the “There were no results found&…
- Yesterday
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Solved Closed[Private] Attendees fields in PDF ticket
Hello, I have found an issue and it seems to be a bug. I use Ticket Plus and PDF Ticket extension. In the ticket email there are the attendee informations of the custom ticket fields. But in the attached ticket pdf file they are missing! See screenshot. I hav…
- Yesterday
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Solved ClosedEvent Tickets not saving when added to New Event listing
All Plugins involved (WordPress, Event Calendar, Event Tickets, Event Tickets Pro, Woo Commerce) are up to date. When adding new event everything shows beautifully on the calendar with the exception of the tickets created – they are also not visible on …
- Yesterday
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Solved Closed[Private] Discrepancy between order status and attendee order status
Hello, I have the same issue described in this ticket https://theeventscalendar.com/support/forums/topic/discrepancy-between-order-status-and-attendee-order-status/ Is there any update? It seems to me quite important in order to use these plugins. When there …
- Yesterday
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Solved ClosedTicket Plus not integrating with woocommerce.
I just installed Event Ticket Plus . However WooCommerce is not intergrating with ticket Plus. reinstalled both several times. I have both event ticket and event ticket plus plugin installed. See attached image . can you help?
- Yesterday
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Solved ClosedSnippet for rsvp admin emails doesn't work
Hi, I’m trying to make rsvps send emails to the admin email. For some reason the snippet you supplied in other threads doesn’t do the job. I have an smtp running but don’t know how to make it send this email to the admin email. thanks!
- Yesterday
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Solved ClosedExport of class/student details
Hello, Is possible to generate a export CSV file that breaks down the information into these fields: First Name Last Name (as separate fields) Address Line 1 Address Line 2 Address zip code Phone Email Class Name Class Date Instructor (this is the only thing …
- Yesterday
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Solved ClosedCheckin is not always responding
When I click “check in” on an attendee the button turns to say “Undo Checkin” and the options “_tribe_wooticket_checkedin” becomes 1. When I click “undo check-in” the button turns blue again, and the option is…
- Yesterday
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Solved ClosedReorder Attendees in Dashboard and edit info
Hello, 1. Previously the attendees were listed in order of most resent RSVP to least recent. With the latest update I have done the order is reversed. Is there a way to reverse the order of this list. 2. When someone RSVPs I use custom fields to gather …
- Yesterday
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Solved ClosedRSVP Tickets processing – display a message
Good Morning from Germany, we operate a portal with thousands of events where we sell RSVP tickets. They are bookings but without payment. The performance in general is quite good because we use a cache plugin (WP fastest cache) for caching all events. Only i…
- Yesterday
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Solved Closed[Private] invoice has wrong billing adress
Hi Support-Team, at the “My account” the billing adress is correct. But I renew the event tickets plus licence and now the the company is missing. We need the company on our invoices. Best regards Magnus
- Yesterday
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Solved ClosedTickets not saving
Hello. We are experiencing the same thing. All updates have been installed. Everything looks good until I save the ticket info and then it just reverts back to the starting point. ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as…
- Yesterday
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Solved ClosedREFUND REQUEST – Abysmal customer service
After pay for Events Calendar Pro and Event Tickets, we have determined that it causes errors that slow down our page load time dramatically. Additionally, even the “premium support” offered by Modern Tribe has been abysmal at best. No one respo…
- Yesterday
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Solved ClosedNo notification email being sent on completed order
I know this has been discussed before but customers are not being sent notification tickets on a completed order. I’m using events ticket plus and woocommerce. My site is hosted by hostgator. Please let me know what information to submit to you so you c…
- Yesterday
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Solved ClosedStrange Capacity behaviour
Hey guys, we encountered a strange capacity behaviour which says “-90” (minus ninety!) please take a look at: https://gitarrehamburg.de/teilnahmemodelle-2/ Workshop – Brasilianische Gitarre 26. Oktober, von 20:00 bis 28. Oktober, von 21:00 Kultu…
- Yesterday
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Solved ClosedNo ticket box showing up
No matter what post or page types I choose in Events > Tickets, there is no ticket box showing up in my event: http://wpik.conversionmonitor.com/training/training-gwo-working-at-heights/2018-03-28/ There is a ticket box shown at the bottom of the homepage …
- Yesterday
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Solved ClosedAdding times on tickets for multiple events (variable products) on same date
In my case, I am using The Events Calendar, because of its great event listing that is easily added to WordPress pages or posts. However, after upgrading to Pro and Adding Ticket Plus, the plugin is still not achieving what I expected. I have dozens of worksh…
- Yesterday
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Solved Closedsave attendee information in woocommerce customer account
Hi, is there a way to save the attendee information in the woocommerce customer account? So we could spare the customer to have to re-enter it with each order. Thank you!
- Yesterday
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Solved Closed[Private] Removing Previous Events
Is there a way on the calendar for the previous courses to not be visible? I want the history of courses on record on my events but not viewable to the customers – please see example (todays date is 23/04/2018)
- 4/24/18
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Solved ClosedEvent Ticket Plus Capacity problem
Hi I am not happy with my purchase. The support is not up to standard. The event I created has some test data in it there is n way to delete it and fix the capacity can not be reset… This is a big problem.
- 4/24/18
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Solved ClosedExport CSV attendes by ticket
Hi. I have a event where i create different tickets. Each ticket have his own title and code SKU. My problem is that when try to export via CSV or Mail there is no way to filter by each ticket in the same event. So in my CSV list all the differents tickets f…
- 4/24/18
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Solved Closed[Private] Recurring event tickets
Hi, What’s holding back this feature – https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3685663-recurring-event-support-for-tickets? I have a client who wants this functionality and would be seriously interested in paying a deve…
- 4/24/18
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Solved ClosedShowing accurate attendee count in events admin
Hi, I am having the same issue as detailed in this thread: https://theeventscalendar.com/support/forums/topic/deleted-attendees-still-showing-as-attending-in-events/ In the list of events I want to easily see how many actual guests we have attending, not tota…
- 4/24/18
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Solved ClosedMultiple tickets affecting global ticket number
Hi Modern Tribe team I am having problems with the way the global ticket quantity is displayed on the events calendar. I am finding that when I create several tickets with different rules the global capacity for the event is the wrong capacity. For example I …
- 4/24/18
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Solved ClosedMoving attendees list
Hello, this is developer Jørn (not Martine). I have successfully overridden the tribe-events/attendees-list.php template file to create a table instead of a list of avatars. However, we do not want it above the ticket order form on the single event page—we…
- 4/24/18
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Solved ClosedDiscrepancy between order status and attendee order status
Prepping for a demo/run-through with our client. Purchased two tickets as a single user. Moved order status from “Oh Hold” (using checks locally for testing) to “Completed”. When we open the (the event) > Attendees it still shows bo…
- 4/24/18
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Solved ClosedCustomers not receiving any emails from us: tickets, confirmation, refunds etc
Hi, We are receiving a huge amount of customers that aren’t receiving any emails from us. I have tried to manually sending them but they are still not going through. This is becoming a real nightmare because we’re having several people a day com…
- 4/24/18
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Solved ClosedView all RSVP-ed events on a front end page
I need to allow logged in users to view a list of all their RSVP-ed events. Is there any way to have a front end page that lists upcoming and past events that the user has RSVP-ed to?
- 4/24/18
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Solved Closed[Private] Posting tickets in the currency selected in the converter
Hi, When event host from various countries post tickets on the site, their ticket prices always get converted wrong. Is it possible to post a ticket price in the currency that in which the event is taking place. For example, when changing the currency to Ph…
- 4/24/18
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Solved Closed[Private] Ticket information lost/import from failed payments
Hi there, I am running a conference event that is upcoming soon so would appreciate your help. What happened is that some people when using our payments system had a failed order which can be because of various things. Now because of that, for some weird reas…
- 4/24/18
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Solved ClosedPay by check
I installed EDD’s Check Payment plugin, but there are two problems: If using shared availability, after just one order, the number available drops by 2 every time the event is loaded on the front or back end. Clicking View Attendees shows “0 Sol…
- 4/24/18
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Solved ClosedAvailable tickets falls to 0 after 1 purchase
My first ticket was closed even though the issue persists, so I’m opening a new one. We are completely unable to use the plugin because of this. I deleted all orders and all ticketed events, created a new event with 5 available tickets. The total availa…
- 4/24/18
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Solved ClosedDisparity between ETP stock remaining and WooCommerce product stock remaining
Hello, I am seeing when a ticket is set to shared resource, that when a ticket is purchased, the remaining stock level is reduced across all shared tickets on the ticket display form on the event page, however, this does not occur on the WooCommerce product e…
- 4/24/18
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Solved Closed[Private] To begin using The Events Calendar: Community Events Tickets, please install and
I have this irritating notice now for two months: To begin using The Events Calendar: Community Events Tickets, please install and activate the latest versions of Event Tickets, Event Tickets Plus, The Events Calendar, Community Events, and WooCommerce. All p…
- 4/24/18
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Solved ClosedAsk the information first
Hi there, I want to ask the user for the attendee details first rather than asking him for the number of tickets. (The website is: https://quicktraining.ie/course/02-may-17-mulhuddart-dublin-15-solas-safe-pass/). And when he has entered the details, I would…
- 4/23/18
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Solved ClosedCart items gone.
My site was working and now across all my events it is now showing unlimited tickets event thought ticket has a limit. Also once the item is placed in the cart- it has no button to continue any more. I had de-activated and re-activated the plug in with no lu…
- 4/23/18
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Solved Closed[Private] How to troubleshoot conflict between theme and RSVP form?
I’m setting up RSVPs for the first time. However, there seems to be a conflict between my theme and Event Ticket Plus’s loading of the full RSVP form when the user enters the quantity — when the full RSVP box would normally appear. The RSVP …
- 4/23/18
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Solved ClosedConflicting Plugins
Hi there, I’m currently using “Event Tickets Plus” and the program was working absoloutly perfectly. However, the site also needs to have the capability to check out a room. When I installed “WooCommerce Bookings” it caused the t…
- 4/23/18
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Solved ClosedCustom Product Name/SKU in WooCommerce
Hi, I’m wondering if there’s a function I can hook into to customize the Product Name & SKU generated for each ticket type in WooCommerce. We have events every night with “General Admission” tickets and we’d prefer not to put…
- 4/23/18
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Solved ClosedDisplay Notes on Attendee List
Is there a way to have the Private Note you or the customer creates for the ticket, to show up on an exported/emailed Attendee List somewhere? For example, the customer wants to sit at the bar for the show, so I/they put it in the Private Note section, and wh…
- 4/23/18
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Solved ClosedTrouble using the license. please respond asap
Hi, I’ve submitted two other tickets asking for help with my new event tickets plus license but I haven’t heard back yet. It’s been a week. I have an event coming up in two weeks and I would really like to get going asap. Can someone please …
- 4/23/18
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Solved ClosedOrders not posting Completed
Hello Support. My ticket purchases are not posting completed. Once an attendee selects the quantity and goes through the PayPal process, the appropriate successful-purchase page is displayed, PayPal is updated properly however the order is left in a “Proce…
- 4/23/18
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Solved ClosedLicense key not accepted
Hi, I just upgraded my license to business but when I pasted the license key in the settings>license tab, I got the following message: Your Event Aggregator license key is invalid. Visit the Events Calendar website to check your licenses. How can I use my …
- 4/23/18
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Solved ClosedWhere did ability to upload image / logo go for Venues?
Hi there – Been a subscriber / paid user for Event Tickets Plus for a long time & love it – it works so well for our website!! I seem to remember that the plugin used to offer you the ability to upload an image or a logo for the venues, and no…
- 4/23/18
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Solved ClosedStock Number Negative despite being no where near max
If you look at the event, you can see that sales are nowhere near the shared tickets number which is currently set to 3500 shared between early and late tickets. Yet, my stock number is -4. I have no explanation for why that could be. Any ideas?
- 4/23/18
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Solved ClosedTicket sale end time is askew
Hello – I am using the Events Calendar with Events Ticket Plus. In the last month or so, my ticket date is askew, the time for stopping the ticket sales are stopping a day earlier than it’s supposed to. For example, I have an event on Wednesday…
- 4/23/18
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Solved ClosedOutput the original number of tickets in the frontend event list
Hi, I use the Ticket Plus plugin and would like to output the original number of tickets in the frontend event list. Something like “5 of 10 tickets available”. At the moment there is only “5 tickets available”. This should of course c…
- 4/23/18
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Solved Closed[Private] Private Tickets
Good morning, recently I saw the need to have two types of tickets per event, one public that can be purchased by users without registering (by default) and one that is private that only administrators can buy. My problem is that under contract you must have …
- 4/23/18
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Solved Closed[Private] Suppress Number of Tickets Available
Hello How can we hide the number of tickets available? I used to be able to suppress that in WooCommerce, now I can’t. See attached screen shot, which is showing “Unlimited available.” Thanks.
- 4/22/18
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Solved ClosedCVS import setting ticket stock to Unlimited
Hi, What is the ticket stock column expecting to set the stock level to ‘unlimited’ and for a price of ‘free’? It says integer on the sample CSV and I have tried ‘-1’ and 0 but I am not getting the desirable results. Thank…
- 4/20/18
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