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Event Tickets Plus
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Solved ClosedAttendee Information of type TEXT not working
In short, “Text” fields aren’t recording to the database when a user registers. This is part of the “Attendee Information” where we’ve added extra questions/fields. There are 3 checkboxes, and a dropdown in addition to 2 …
- 10/8/18
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Solved ClosedPosition of ‘Tickets are not available’ messages
Hello – in the latest version, it seems that the position of the messages displayed when tickets are not available (“Tickets are no longer available.” for sold out events and ‘Tickets are not available as this event has passed.’ …
- 10/5/18
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Solved ClosedEvents – Custom Fields Missing since 4.8.1 update
The events on one of our client sites used custom fields to display some additional event information. Since the last update, custom fields have disappeared from the Edit Event page and there is no option to display Custom fields in screen options. The inform…
- 10/5/18
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Solved ClosedEmails not working for RSVPs
Hello I have seen a couple of threads for BCC emails for RSVP emails but Im not receiving the emails at all. I have double checked my general email and have tested it by adding a user and I received that email from wordpress but I am still not receiving email…
- 10/5/18
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Solved ClosedFree ticket, not RSVP
Hi there, As show in the example screenshoot (https://theeventscalendar.com/content/uploads/2015/12/Event-Tickets-Plus_Tickets-Table.png) i would like to set some ticket free. But when i try to set ticket price as 0, or leave it blank it shows up this: Ticket…
- 10/5/18
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Solved ClosedAutomated Attendee Export
Right now we have the option to export a CSV of all attendees going to an event. Is there a way to automate this export and have it save to folder on the server? Or would this be a custom script that pulls from the WP database? I just want to know if there is…
- 10/4/18
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Solved ClosedUse more than one saved fieldset
Hello! I’m using Events Tickets Plus to create tickets for our training classes – I have three saved fieldsets but seem to be only able to call up one to use when creating a new class. Then, I have to start from scratch it appears. Is there any …
- 10/4/18
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Solved ClosedWeird Caching issue with events and checkout
Hi, I recently started using the event Calendar and Event ticket Plus and a couple of things are causing issues. I have had several people complaining that no matter what date they select from the calendar, they only get 1 date. I have not bee able to replic…
- 10/4/18
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Solved ClosedHow to get attendee information field to show automatically on page load
We are using Events Calendar Pro and Events Tickets Plus and Woocommerce. We have code in our functions.php to have the quantity default at 1, not 0. When quantity was at zero previously, then the attendee information field shows up once the viewer selected …
- 10/4/18
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Solved Closed[Private] attendees list disappearing
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- 10/4/18
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Solved Closed[Private] Add to cart button not working
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- 10/4/18
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Solved Closed[Private] login to purchase
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- 10/4/18
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Solved ClosedAttendee Information for a group
Hello, I have search your forum but haven’t found the answer to a question I had. I am using the attendee information section to collect the arrival time of my customers. Typically they come in groups all at the same time. Is there a way to only have &#…
- 10/4/18
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Solved Closedchange buy now text
Hi. we recently started using Events Tickets Plus. Is there a way to change the “Buy Now” text that is not editing our php files? We are just not knowledgeable enough to do that comfortably. If there is not a way, would you please consider adding …
- 10/4/18
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Solved ClosedReaccurring events showing 1 attendee list
Hello! I have several reaccurring events and when I click “tickets” and see my list of events ticketed I only see the first occurrence and I don’t know what the attendee RSVP’ed for?
- 10/4/18
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Solved ClosedProblem with display of ticket price on Success page (Thank You page)
I’m just setting up my workshops pages, and am using a 1 penny (£0.01 ) test event to test out the Paypal process etc. It all works great, except that when I am returned from the Paypal screen to my “Thank you” [age, the amount paid for the…
- 10/4/18
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Solved Closed[Private] Ticket Quantities Always 0
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- 10/4/18
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Solved ClosedPaypal sandbox account 1 2
Hi there! I want to test out the Event tickets plus plugin with Tribe Commerce using paypal sandbox account. I couldn’t find any info about that in your docs or forums. It might not be a big deal but still I’d like to be able to test it first. Can…
- 10/4/18
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Solved ClosedSale date not greater then end date eror
Hi Admins, When i create tickets and set the start date for example 2018-08-01 and the end date to 2018-08-08 i can’t save the tickets, i get this error message Start date cannot be greater then end date…..But that’s not the case since the s…
- 10/4/18
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Solved ClosedProgrammatically insert attendee information from external form
Hello! I’m working on implementing Event Tickets Plus so that my client can allow people to purchase training classes. They have very specific requirements for the registration process, one of which requires adding a ticket to a WooCommerce cart via AJ…
- 10/4/18
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Solved Closed[Private] Ticket Count Problem Is Back
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- 10/4/18
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Solved ClosedSetting Default Quantity on RSVPs
Hello Modern Tribe Support Folks. I have been able to set the default quantities for tickets under Ticket Plus, but I have another dilemma. This time I need to set the default Quantity for RSVPs to “1”. Apparently they are not the same as in th…
- 10/3/18
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Solved ClosedHow to configure woocommerce with this plugin
Can someone please let me know how to configure this. I have tried everything so far and have not been able to generate any tickets with my Woocomerce and this plugin. I have bought the plus and have been very unsuccessful.
- 10/3/18
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Solved ClosedTicket not showing up in WooCommerce cart
Hi, We just installed Tickets Plus today. I am trying to figure out why my event will not show up in my cart. Here is a link to the site for details. https://www.naplesoliveoilcompany.com/event/fresh-is-best/
- 10/3/18
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Solved ClosedAdd to cart is WAY down the page. Can I move it up?
I created a paid-for event. When I click on the URL, the “Add to cart” is way down the page. I can see how people might not know to scroll down to find the button and not sign up for the class. Is this a formatting issue with the plugin? Can I ge…
- 10/3/18
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Solved ClosedHide the number of tickets left
I would like to be able to hide the number of tickets left of if possible hide it until 5 or less tickets are left to create a sense of urgency to buy the tickets. Please help.
- 10/3/18
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Solved Closed[Private] Event Ticket Plus Attendee Detail not Showing
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- 10/3/18
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Solved ClosedAdd to Cart redirecting to Homepage
I just relaunched site… http://www.coolcatnewark.com/event/rhythm-rhyme-at-north-end/ When you click Add to Cart – it goes to homepage rather than get user data.
- 10/3/18
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Solved ClosedCheckboxes & Radio Buttons Not Working
Hello! We’re having trouble with the checkboxes and radio buttons not working on the RSVP form that pops up when you select a ticket on on of our events. Please take a look here: https://mymuseum.org/event/test-event/ Please advise on how to fix this …
- 10/3/18
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Solved Closedresend ticket results in white screen
Hi Today I tried to resend a customer ticket and the result was a white screen both on mobile device (safari) and laptop (chrome). I did a second customer and the resend ticket function worked? I’m not sure how to proceed with trouble shooting. Mahalo
- 10/3/18
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Solved ClosedTickets not showing up on event
With this past update this last week, our events which have ticket sales no longer show the WooTickets order form on the events. I.E. https://pbn.com/event/2018-cybersecurity-summit/ We did have some customizations to the templates, but I removed all templat…
- 10/2/18
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Solved Closed[Private] Custom Orderby Not working with tribe_get_events
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- 10/2/18
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Solved ClosedHiding remaining tickets until stock levels are low
Hi there, there is certainly no shortage of people asking how to hide the tickets remaining and it seems to be the solution is to hide it with CSS using: .tribe-events-tickets .tribe-tickets-remaining { display: none !important; } This does work although a…
- 10/2/18
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Solved Closed[Private] Exported Attendee Phone Number Zero being stripped out
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- 10/2/18
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Solved ClosedCustomize emails
Hi. I would like to customize the emails that are sent. At the moment, they have information that is not needed, and some information that I would like included depending on the type of ticket/event. I have looked at the guide and the emails.php file. However…
- 10/2/18
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Solved ClosedTicket Details Not Being Saved
Hi, I’ve been using Events Calendar Pro and Events Ticket Plus for several years without any major issues. But I’ve been really struggling to add new TIckets recently. Creating Events still works fine. But when I try to add Tickets it’s not…
- 10/2/18
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Solved ClosedWhy is there only 18 tickets left?
Hey! Why is there only 18 tickets left? I set the number to 23 and there are no attendees yet?
- 10/2/18
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Solved Closed[Private] Using shortcode, the ticket stock doesn't update
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- 10/2/18
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Solved ClosedTickets are not displaying
Hi I enabled tickets to one page. But in frontend its is not showing the booking tickets option. I am working on localhost:9000 . Please check my images for settings. Please help me. Thanks
- 10/2/18
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Solved Closedrestrict tickets to one per email address
In 2014, a forum answer indicated this was not possible. It seems like a fairly common need and relatively easy to implement though — just don’t validate an email address if it’s already on the list for the event. Is there a replaceable js …
- 10/2/18
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Solved ClosedRe-naming Buy Now to Book Now on Events Calendar List plus changing the link
HI, I have two questions 1) How do I change the wording from “Buy Now” to “Book Now” on the listed Events page. Which template is this on and is it possible? 2) Instead of the Buy Now (Book Now) link going to the ticket section of the …
- 10/2/18
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Solved ClosedEvent Tickets Plus not loading into Events plugin – Activated but missing
Our “The Events Calendar” is working, but both Events Tickets and Events Tickets Plus are not working. They are activated but not showing up in events and there is not “Tickets” tab in the Events Calendar where there use to be. This wa…
- 10/2/18
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Solved ClosedRefund Request
Hello, Could you please process a refund for this order: #1626381 Thank you
- 10/1/18
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Solved ClosedCollecting all attendee names – when more then one ticket is ordered
Hey! Is it possible to collect names of all attendees, if one person buys more then one ticket – so he/she can type in different name for each ticket?
- 10/1/18
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Solved ClosedToo many redirects
I’ve setup Events Tickets Plus after intensive search on several pages finally managed to get it up but not working. Steps I’ve done are setting up Woo Paypal and so on, but when I try to order a ticket the page goes blank and it says Too Many Red…
- 10/1/18
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Solved Closed[Private] Google Structured Data Report
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- 10/1/18
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Solved ClosedWhere do I find the tutorials to create pages from wpshindig.com?
I’ve purchased Event Tickets Plus and I’m using the standard Events Calendar (not Pro) I’m creating an event and I’d really like it to look like this page: https://wpshindig.com/event/event-tickets-plus-demo/ I’ve tried every way…
- 10/1/18
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Solved ClosedAdd Events within Master Event (Conference Goer Sign-Up for Dinner or Outing)
Does Event Tickets Plus (or some combination of your plug-ins) allow me to host an event – a Conference – with multiple optional events within the event? I want people to be able to sign up and pay for my Conference, but then also… as a Conf…
- 10/1/18
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Solved ClosedBest method of check-in attendees on desktop using QR code.
I will like a suggestion of the best and fastest way to check-in attendees from a computer using the generated QR codes.
- 10/1/18
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Solved ClosedHide "Don't list me on the public attendee list" option
Hello, how can I hide the “Don’t list me on the public attendee list” checkbox option? The option used to be hidden due to this snippet I had put in “Additional CSS” in my theme: .tribe-tickets-attendees-list-optout { display: no…
- 10/1/18
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