Event Tickets Plus
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Solved ClosedSale date not greater then end date eror
Hi Admins, When i create tickets and set the start date for example 2018-08-01 and the end date to 2018-08-08 i can’t save the tickets, i get this error message Start date cannot be greater then end date…..But that’s not the case since the s…
- 10/4/18
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Solved ClosedProgrammatically insert attendee information from external form
Hello! I’m working on implementing Event Tickets Plus so that my client can allow people to purchase training classes. They have very specific requirements for the registration process, one of which requires adding a ticket to a WooCommerce cart via AJ…
- 10/4/18
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Solved Closed[Private] Ticket Count Problem Is Back
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- 10/4/18
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Solved ClosedSetting Default Quantity on RSVPs
Hello Modern Tribe Support Folks. I have been able to set the default quantities for tickets under Ticket Plus, but I have another dilemma. This time I need to set the default Quantity for RSVPs to “1”. Apparently they are not the same as in th…
- 10/3/18
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Solved ClosedDeleted Attendees not restocking
Hi, Just tried adding our first event and tested the ability to remove an attendee. I have Deleted their Ticket. I was expecting their ticket to be restocked and return my capacity back. This has not occurred. Is there some type of condition needed for a dele…
- 10/3/18
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Solved ClosedHow to configure woocommerce with this plugin
Can someone please let me know how to configure this. I have tried everything so far and have not been able to generate any tickets with my Woocomerce and this plugin. I have bought the plus and have been very unsuccessful.
- 10/3/18
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Solved ClosedTicket not showing up in WooCommerce cart
Hi, We just installed Tickets Plus today. I am trying to figure out why my event will not show up in my cart. Here is a link to the site for details. https://www.naplesoliveoilcompany.com/event/fresh-is-best/
- 10/3/18
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Solved ClosedAdd to cart is WAY down the page. Can I move it up?
I created a paid-for event. When I click on the URL, the “Add to cart” is way down the page. I can see how people might not know to scroll down to find the button and not sign up for the class. Is this a formatting issue with the plugin? Can I ge…
- 10/3/18
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Solved ClosedHide the number of tickets left
I would like to be able to hide the number of tickets left of if possible hide it until 5 or less tickets are left to create a sense of urgency to buy the tickets. Please help.
- 10/3/18
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Solved Closed[Private] Event Ticket Plus Attendee Detail not Showing
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- 10/3/18
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Solved ClosedAdd to Cart redirecting to Homepage
I just relaunched site… http://www.coolcatnewark.com/event/rhythm-rhyme-at-north-end/ When you click Add to Cart – it goes to homepage rather than get user data.
- 10/3/18
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Solved ClosedCheckboxes & Radio Buttons Not Working
Hello! We’re having trouble with the checkboxes and radio buttons not working on the RSVP form that pops up when you select a ticket on on of our events. Please take a look here: https://mymuseum.org/event/test-event/ Please advise on how to fix this …
- 10/3/18
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Solved Closedresend ticket results in white screen
Hi Today I tried to resend a customer ticket and the result was a white screen both on mobile device (safari) and laptop (chrome). I did a second customer and the resend ticket function worked? I’m not sure how to proceed with trouble shooting. Mahalo
- 10/3/18
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Solved ClosedTickets not showing up on event
With this past update this last week, our events which have ticket sales no longer show the WooTickets order form on the events. I.E. https://pbn.com/event/2018-cybersecurity-summit/ We did have some customizations to the templates, but I removed all templat…
- 10/2/18
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Solved Closed[Private] Custom Orderby Not working with tribe_get_events
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- 10/2/18
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Solved ClosedHiding remaining tickets until stock levels are low
Hi there, there is certainly no shortage of people asking how to hide the tickets remaining and it seems to be the solution is to hide it with CSS using: .tribe-events-tickets .tribe-tickets-remaining { display: none !important; } This does work although a…
- 10/2/18
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Solved Closed[Private] Exported Attendee Phone Number Zero being stripped out
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- 10/2/18
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Solved ClosedCustomize emails
Hi. I would like to customize the emails that are sent. At the moment, they have information that is not needed, and some information that I would like included depending on the type of ticket/event. I have looked at the guide and the emails.php file. However…
- 10/2/18
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Solved ClosedTicket Details Not Being Saved
Hi, I’ve been using Events Calendar Pro and Events Ticket Plus for several years without any major issues. But I’ve been really struggling to add new TIckets recently. Creating Events still works fine. But when I try to add Tickets it’s not…
- 10/2/18
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Solved Closed2 Tickets issued for 1 purchase
Hi, I have same problem as someone here: https://theeventscalendar.com/support/forums/topic/2-tickets-issued-for-1-purchase/ (but that is private and I can not see the asnwer) and people here: https://theeventscalendar.com/support/forums/topic/2-tickets-issue…
- 10/2/18
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Solved ClosedWhy is there only 18 tickets left?
Hey! Why is there only 18 tickets left? I set the number to 23 and there are no attendees yet?
- 10/2/18
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Solved Closed[Private] Using shortcode, the ticket stock doesn't update
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- 10/2/18
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Solved ClosedTickets are not displaying
Hi I enabled tickets to one page. But in frontend its is not showing the booking tickets option. I am working on localhost:9000 . Please check my images for settings. Please help me. Thanks
- 10/2/18
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Solved Closedrestrict tickets to one per email address
In 2014, a forum answer indicated this was not possible. It seems like a fairly common need and relatively easy to implement though — just don’t validate an email address if it’s already on the list for the event. Is there a replaceable js …
- 10/2/18
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Solved ClosedRe-naming Buy Now to Book Now on Events Calendar List plus changing the link
HI, I have two questions 1) How do I change the wording from “Buy Now” to “Book Now” on the listed Events page. Which template is this on and is it possible? 2) Instead of the Buy Now (Book Now) link going to the ticket section of the …
- 10/2/18
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Solved ClosedEvent Tickets Plus not loading into Events plugin – Activated but missing
Our “The Events Calendar” is working, but both Events Tickets and Events Tickets Plus are not working. They are activated but not showing up in events and there is not “Tickets” tab in the Events Calendar where there use to be. This wa…
- 10/2/18
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Solved ClosedRefund Request
Hello, Could you please process a refund for this order: #1626381 Thank you
- 10/1/18
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Solved ClosedCollecting all attendee names – when more then one ticket is ordered
Hey! Is it possible to collect names of all attendees, if one person buys more then one ticket – so he/she can type in different name for each ticket?
- 10/1/18
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Solved ClosedToo many redirects
I’ve setup Events Tickets Plus after intensive search on several pages finally managed to get it up but not working. Steps I’ve done are setting up Woo Paypal and so on, but when I try to order a ticket the page goes blank and it says Too Many Red…
- 10/1/18
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Solved Closed[Private] Google Structured Data Report
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- 10/1/18
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Solved ClosedWhere do I find the tutorials to create pages from wpshindig.com?
I’ve purchased Event Tickets Plus and I’m using the standard Events Calendar (not Pro) I’m creating an event and I’d really like it to look like this page: https://wpshindig.com/event/event-tickets-plus-demo/ I’ve tried every way…
- 10/1/18
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Solved ClosedAdd Events within Master Event (Conference Goer Sign-Up for Dinner or Outing)
Does Event Tickets Plus (or some combination of your plug-ins) allow me to host an event – a Conference – with multiple optional events within the event? I want people to be able to sign up and pay for my Conference, but then also… as a Conf…
- 10/1/18
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Solved ClosedBest method of check-in attendees on desktop using QR code.
I will like a suggestion of the best and fastest way to check-in attendees from a computer using the generated QR codes.
- 10/1/18
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Solved ClosedHide "Don't list me on the public attendee list" option
Hello, how can I hide the “Don’t list me on the public attendee list” checkbox option? The option used to be hidden due to this snippet I had put in “Additional CSS” in my theme: .tribe-tickets-attendees-list-optout { display: no…
- 10/1/18
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Solved Closed[Private] Conditional statement for showing 'Buy Tickets' button
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- 10/1/18
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Solved Closed[Private] Cancel order and refund for Events Aggregator Bundle
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- 10/1/18
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Solved ClosedStop showing remaining tickets
How do I stop the number of remaining tickets from being shown in the frontend. I’ve looked for a way to configure this in the backend but to no avail.
- 10/1/18
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Solved Closed[Private] featured Venue Widget: [tribe_featured_venue] is broken
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- 10/1/18
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Solved ClosedAttendees list for an event loads extremely slow (Staging and Prod environment)
Hi, I am dealing with an issue where the attendees list for an event loads extremely slow (1.5+ minutes). This only happens on our staging. and prod environments, as on my local environment it loads normally as you would expect. I created a dummy event with n…
- 10/1/18
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Solved ClosedHow to display the event list view in the WordPress pages like a top page.
Hi there, I want to solve the issue down below. How to display the event list view in the WordPress pages like a top page? The event and ticket seems to me separate from wordpress post, and it difficult to display in the pages. Best Regards, Masahiro Kobayas…
- 10/1/18
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Solved ClosedEvent Cost did not actualize after price changing
Hi team, i actualize the ticket cost but the field for events ticket cost are the same before. The class “tribe-events-event-cost” doesn´t take the new price. Example Link: https://www.dekador.at/seminar/basis-grundausbildung-permanent-make-up-2-…
- 9/29/18
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Solved ClosedFile Upload Field for Attendees Information
Hello Currently we’re only allowed to add text, radio, checkbox, and dropdown fields to the attendees information. Is there any way I can extend the plugin so I can add a file upload field to it to allow the visitors to upload the event payment confirma…
- 9/29/18
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Solved ClosedIntermittent Issue with Event Page not loading
This appears to have started about the time we installed our new SSL certificate and switched to https. Occasionally when loading the page the dates at the top go white/blank, and the page stops loading after the Details/Venue/Organizer block. This also sto…
- 9/29/18
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Solved ClosedChange width of input fields and only show attendee info for the 1st attendee.
Hello, I am working with event tickets plus and I have a few questions. 1) The form fields on the attendee info are really small in responsive mobile view on my site (see screenshot). The RSVP fields are also the same. Is there any way I can set these fields…
- 9/28/18
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Solved ClosedDecreasing number of participents
I have set a maximum number of participants of 34. Please note that the number is unlimited in both the settings and on the website. How can I solve this.
- 9/28/18
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Solved ClosedWoocommerce – email ticket
Dear support team, We’re having an issue with sending automatic emails/tickets to our clients after a successful purchase. I’ve double checked the order status settings as well as tickets setting under events, as well as email settings. All seems …
- 9/28/18
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Solved ClosedAllow users to purchase multiple tickets in one transaction?
Hi all, This is an absolutely base-level question, but for the life of me, I can’t find a reference to it in the documentation or the help desk. We’re using just the boilerplate ETP cart, and transactions go from our site directly to PayPal. How c…
- 9/28/18
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Solved ClosedConflict: Event Tickets Plus vs Cornerstone
I’ve used X Theme and Cornerstone with Event Tickets Plus on a few sites before – including this same site, for the same event last year. Now activating the Event Tickets plugin blocks the Cornerstone editing tab and links. I’ve already aler…
- 9/28/18
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Solved Closed[Private] Tags displaying on the events archive page
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- 9/28/18
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Solved ClosedRemoving event ticks remaining from calandar
hello i removed the remaing tickets from the evets. but its still showing on the main calandar. what is the code i need to put in to remove it https://www.freeridingnz.com/events/
- 9/28/18
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