Too many attendees is leading to memory and execution time issues
Thanks for reaching out about this topic. I’d be happy to help you with it.
There is indeed no limitation in the number of attendees an event can have. It is only limited by the amount of resources your hosting environment has.
I’ve just reviewed the report and the performance issue on the attendee list is something still to be reviewed by a developer. I will link this thread to the report, so we can notify you once a developer is able to address it in a future maintenance release cycles.
I have been able to significantly reduce the number of queries for the attendees page by using a Persistent Cache Plugin, so I’d recommend you take a look at the difference options available.
we want to release a new type of ticket but can’t even edit the event to do that.
This could be a different issue. Could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
Just wanted to share with you that a new release of our plugins is out which includes a fix for this issue.
Find out more about it → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-april-2019/
We apologize for the delay and appreciate your patience while we worked on this.
As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.
Please update the plugins and let us know if the fix works for you.