Wrong value for Stock in Eventlist (WP backend)

[artmasters]

Hi there,
on the eventlist overview in WP backend the values of the cole “Stock” are not correct by having shared capacity. For e.g. i got an event with 20 places of shared capacity and two different ticket types. The number of stock is not 20 as expected its 40. If i by 1 ticket the number decreases by 2. (38). so the umber is not the Stock number, it is the sum of remaining tickets of shared capcity.

How can i change this to the “real” stock value in my functions.php. Can you maby fix this in one of your future updates.

Thanks a lot.
Jan

[Andras]

Hi again Jan,

As a first make sure you are using the latest versions of our plugins. Creating a backup before an update is always recommended. 😉

I guess you are using Advanced Post Manager. We are aware of this issue. When APM is active then the available number shows double the amount.

We already have a bugticket logged on this, so our developers will take a look at it.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

 

[artmasters]

Hey There,
thanks for the reply. Yes you are right, we are using APM.

Great, we are going to wait for the Fix Update.

Thanks a lot!

[Andras]

Sure thing bro.

[Sky]

Just a note that this issue has been fixed in our latest release of Event Tickets Plus.

https://theeventscalendar.com/maintenance-release-for-the-week-of-14-november-2019/

Let us know if the updates resolve the problem for you!

Best,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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