Is there a setting that exists or could be added so the summary of attendees (see example below copied from that section) shows only the ones that haven’t been refunded or cancelled? The final count is misleading. We’d like it to show only the ones that are attending, or at least show the number of refunded and cancelled orders in that section so we can get the right number of meals.
It would also be nice if the attendee list we can print or export had the option to not include cancelled and refunded people. We just want the list of those who are actually going and actually paid.
example of section I’m referring to:
Event Date: July 19, 2017
Venue: Saffron Valley East India Cafe
Post type: Events
Edit Event | View Event
Attendees By Ticket
Last Minute Louie Member: 4 Sold (6 Remaining)
Member: 31 Sold (22 Remaining, 1 Cancelled)
Non-Member: 0 Sold (10 Remaining)
Lunch Sponser: 0 Sold (5 Remaining)
Main Sponsor: 0 Sold (1 Remaining)
Checked in: 0
Total Tickets Sold: 35
Total RSVPs: 0
Not Going: 0
(You see the total tickets sold and complete tickets still include a cancelled ticket and don’t show two refunded tickets.)
Thanks for hanging with us on this issue. We’ve just released an update to correct the capacity calculations. As always, we recommend that you back your website up, test on a staging site, and then take it live on your own website. Let us know how it goes!