[Jennifer]

Hi Henry,

Thanks for sending the link, I see what you mean…It does look like you’ve set everything up correctly (I did mine the same as your). I’ve been doing some more testing on my end, but I still haven’t been able to recreate the issue. I also checked our internal bug reports but don’t see anything related to this issue.

I did notice on your site that the list view is working. Can you try testing for conflicts with your theme and other plugins and see if this is still happening when you have a default theme enabled and all other plugins disabled? If you prefer to do this in a testing site, WP Staging will let you create a quick copy of your live site that you can use for testing.

Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Sam,

Sure thing – an event series is basically several copies of one event, and therefore each event in the series has the exact same details on it (such as the title, venue, organizer, description, and tickets). So if a customer went to two separate days in the same recurring event series and added a ticket to their cart, they would have 2 of the same ticket (I believe the date on the ticket would be the date of the first event in the series). The stock would be reduced by 2 for that ticket.

You can add multiple tickets to a series – for example, you could have an adult ticket and a child ticket, but this would give you two tickets added to the series, not two new tickets created on each day in the series.

We are working on improving this for future releases, but that is how it is set up currently.

Does that make sense? I know it’s a bit complicated! Please let me know if you have any questions.

Thanks,

Jennifer

[Jennifer]

This reply is private.

[Jennifer]

Hi Allen,

So sorry about the delayed response, our forums have been a bit busier than usual here lately. Sorry about that! You are correct that Eventbrite Tickets only works for Eventbrite events, and Event Aggregator will let you schedule imports from other sources (including Google, Facebook, and iCal) but not currently from Eventbrite. Eventbrite Tickets will let you import events individually from eventbrite.com, but there is currently not an option to schedule imports. Sorry for the bad news there!

I am not familiar with the WP Event Aggregator plugin you mentioned (it’s not one of ours), but it does look like it will do what you’re looking for. If you have any other questions, please don’t hesitate to ask!

Thanks,

Jennifer

[Jennifer]

Hi Pranav,

Sorry for the delayed response, our forums have been a bit busier than usual here lately! You are correct that currently it would not be possible (without a customization) for a user to open up a chart and select a specific seat. However, what you could do is create separate tickets for adults, children, and members for each row/table; alternatively, you could also set up individual tickets as described in the guide you referenced, and then create a coupon (created within WooCommerce) to use for child/member tickets – you can attach these to individual products (tickets), set a usage limit, etc. to fit how you would like it to work.

For special membership pricing, a third-party plugin such as Dynamic Pricing and Discounts or WooCommerce Memberships could help you out as well – tickets are essentially WooCommerce products, so this allows you to take advantage of WooCommerce features and extensions with tickets.

Finally, you could also do a customization to handle the different price levels – if you’d like to give it a shot, our themer’s guide is the place to start! We also have a list of recommended developers if you’d like to get help with the code.

I hope that helps, and please let me know if you have any questions or need help getting this set up!

Thanks,

Jennifer

[Jennifer]

Hi Christoph,

Thanks for sending the link! Can you try running through the steps in this article (sorry I meant to include that link in my original reply!) and let me know if that fixes the issue?

If you have any questions or are still getting the error after following those steps, please let me know!

Thank you,

Jennifer

[Jennifer]

No problem – please just let me know if I can help with anything else!

Thanks,

Jennifer

[Jennifer]

Hi Susan,

Thanks for reaching out! You are not the first person to ask about this, and yes we do have some code that you can add to get this to work. Let me know how that goes for you and if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Martin,

Thanks for checking out our plugins!

Community Events will let users submit events from the front end, and Community Tickets will let them add and sell tickets to the events that they submit. You do have an option to collect a fee on ticket sales, but there is not currently an out-of-the-box way to collect a fee for submitting an event. So, if you wanted to charge this way and create different levels with different prices, this would need to be done with a customization. We do have a themer’s guide with some great info on customizing our plugins, as well as a list of recommended developers if you’d like to get help with the code.

Unfortunately specifying and image size and limiting the number of words in the description would also require a bit of customization or a third party plugin (such as Smush Image Compression and Optimization or EWWW Image Optimizer).

We do offer full refunds within 30 days of purchase if you’re not satisfied with the products, so if you’d like to test out any of the premium plugins, feel free to do so! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Nick,

Just to clarify, you are looking to have users subscribe to your site to be able to then create events on your site, is that correct? If so, Community Events has a setting to require users to be logged in  to your site to submit events. With this enabled, the issue would then be charging users who subscribe to (meaning create accounts on) your site. But once they had paid for their membership and were able to login, they would be able to create events (note that users would be creating accounts on your site, not individually to WooCommerce and Community Events).

Since our plugins do not come with functionality to control who can create an account on your site, you would need to find a third party plugin to handle the membership/subscription functionality.

I did a little bit of research, and it looks like WooCommerce Subscriptions might be able to do this for you. I found this article as well, which has some information on other options for paid memberships.

If you have any questions (or this isn’t the functionality you’re looking for), please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Kathi,

Thanks for reaching out!

You can use the function to check to see if the tickets are currently on sale for an event, and if not, then display a specific message, like this:

I added in ‘tribe_events_has_tickets’ to the condition so that this will only apply to events that actually have tickets on them.

You can change “MY CUSTOM MESSAGE” to the message you would like to display and add this snippet into the template where you would like the message to display. Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Nico,

Thanks for checking out our plugins!

This is not currently something that is built-in, but you can do it using a plugin like WP All Export. This will allow you to easily select multiple filtering options (including event dates) and export them to an XML or a CSV file.

If you have any other questions, just let me know!

Thanks,

Jennifer

[Jennifer]

Hi Susan,

Thanks for reaching out! You are correct, you should not need to specify a venue for every event.

I did some testing on my end but was not able to recreate the issue. Could you please share your system information with me? If you haven’t done so already, it would also be a good idea to test for conflicts with your theme and other plugins.

Thanks,

Jennifer

[Jennifer]

This reply is private.

[Jennifer]

Thanks for sending the code! I did some testing, and your code is working on my end – the names were displaying under the avatars. Can you verify that you copied the template over to wp-content/themes/your-theme/tribe-events/attendees-list.php? Note that you will need to create the ‘tribe-events’ folder and then add the attendees-list.php template file to that folder. Then, you can paste in the code from this post (replacing the code that is already in the file).

Let me know if that helps!

[Author]

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