[Jennifer]

Hi Sheri,

While there isn’t a way to change the events into posts, you can include them in the main blog loop by enabling this option under Events > Settings > General > Include events in main blog loop.

Please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi James,

Thanks for reaching out! Could you please provide a few more details on what is going wrong? When you say the import function does not display, do you mean that if you go to Events > Import, you don’t see any options in the dropdown? Can you please send me a screenshot of what you do see there?

I would also recommend updating The Events Calendar to the latest version (4.6.1). If you don’t see a prompt to do so in the Plugins section of your Dashboard, you can do so manually by following these instructions.

Thanks,

Jennifer

[Jennifer]

Hi Andrew,

I’m sorry to hear you’re running into this issue as well! Could you please verify that Events Calendar Pro is activated in the Plugins section of your WordPress Dashboard? I know this seems simple, but Pro isn’t showing up in your system information – which usually means it’s not installed/activated. If this happened following an update, it’s possible the plugin was deactivated inadvertently during the update. If it is indeed active, I would recommend reinstalling it by following these instructions.

Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Luca,

Thanks for reaching out! I’m sorry you’re running into this issue, but I’ll be happy to help you get it figured out.

The first step here would be to try testing for conflicts with your theme and other plugins. If you don’t currently have a testing site, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing. Please make sure to have WP_DEBUG enabled during testing and copy/paste any error messages you encounter into your reply.

Let me know what you find!

Thanks,

Jennifer

[Jennifer]

Hi Andrei,

Thanks for reaching out!

Unfortunately events currently only support adding one venue at a time – sorry for the bad news there! You could always add additional information for other venues in the description, but it’s not currently possible to set multiple venues on one event. This will be the same for recurring events – the venue (and all other event information) – will be the same for each event in the series. You can however use the recurring events feature to create several events in bulk, and then break them from the series to change the venues individually.

Another thing you could do is use the additional fields that come with Events Calendar Pro to create custom “venue” fields, which would let you quickly provide information for additional venues when creating new events.

If you have a minute, could you please post this request over in our Feature Ideas Forum? This is what we use to gauge user interest in new features and help guide future development efforts.

I’m sorry I don’t have a better answer for you here, but please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi Mudit,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in our Event Tickets Plus support forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing. When you post over in the Event Tickets Plus forum, please be sure to let us know if you find any conflicts and share your system information with us as well.

Thanks!

Jennifer

[Jennifer]

Hi James,

Thanks for following up with us on this! Unfortunately, recurring events still don’t support tickets in the way that you are referring to. You can technically add tickets to a series, but it will be the same ticket on every occurrence in the series (i.e. you won’t be able to distinguish which occurrence the user intended to purchase the ticket for). Sorry for the bad news here!

I would recommend casting your vote for this request over in our Feature Ideas Forum, which will help you stay up-to-date on progress with this feature.

I wish I had a better answer for you, but please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi Benja,

Thanks for checking out our plugins!

In the project users can create an account to create their events, each on a specific date and with a price and a limit of tickets for sale.

Community Events will let users create events from the front-end of the site and does come with an option to require users to be logged in to create events. With Community Tickets, users can add tickets to the events they create, and they can set the price and quantity available for those tickets. *Note that Event Tickets Plus is required to sell tickets on your site, so you would need this in addition to Community Tickets.

From the web you can filter by type of event, date and city and buy tickets until they are over.

With our free plugin The Events Calendar, you can filter by date, search by keyword, and select different views (list, month, and day). If you would like more filtering options, such as the event type (or category) and city, Filter Bar can help you out with that.

Ticket sales will go up until the start of the event by default, but you can also specify a time for the sale to start and end if you would like. This article walks you through the process of creating a ticket and shows the options that are available. (Event Tickets Plus is the plugin that allows you to sell tickets on your site.)

The price can be increased automatically by a percentage.

I’m not quite sure what you are referring to here. Do you mean after a certain date for instance, the price will go up? This isn’t something that is available out of the box currently – you would need to go into the event and change the price manually. You may also be able to use a plugin like this one or this one if you’re using WooCommerce, since tickets will essentially be WooCommerce simple products (please note that I have not tested these out with our plugins).

if you are referring to something else, please let me know!

Payment will be made through Paypal or credit card.

Event Tickets Plus uses either WooCommerce or Easy Digital Downloads to handle the checkout process and all payment processing, but both of these free plugins do come with PayPal. WooCommerce does come with Stripe, which will let users pay with credit cards, and Easy Digital Downloads has an extension for Stripe.

Both the events and the users can be valued by the buyers.

Could you please clarify what you are referring to here?

Supports multilingual with wplmlanguage.

While our plugins do come with their own translation files, WPML support is included with The Events Calendar, Events Calendar Pro, and Filter Bar. Unfortunately our Community and ticketing plugins do not currently support WPML, but we are working on changing this in the future.

I would recommend taking a look at the following articles regarding translation:

Translating The Events Calendar

Changing the Language on Your Calendar

Translating the Premium Plugins

How to Override Plugin Language Files

I hope that helps with figuring out if our plugins will work for your project – if you’d like to test them out, feel free to do so! We offer full refunds within 30 days if you’re not satisfied with the products. Please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi Neil,

I’m so sorry to hear that Image Widget Plus didn’t meet your needs! Is there something specific you’re trying to use it for that you’re not able to do? If so, please let me know and I’ll be happy to help you out with it!

We do offer full refunds within 30 days if you’re not satisfied with our products, so if you’d like to go this route, please do submit a request here and we can process that for you.

If you have any other questions on getting set up or what features IW+ comes with, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Holger,

Thanks for reaching out!

I took a look at the link you sent, and I am seeing a “Jetztz kaufen!” button on each occurrence of the event. Is this what you are referring to? From what I can see, all of the events that you linked to can be purchased ahead of time. Could you please provide some more details on what isn’t working the way you’d like? If you can send any relevant screenshots of what you would like to change, that would be helpful as well!

Thanks,

Jennifer

[Jennifer]

Hi Dan,

Thanks for reaching out!

Unfortunately there is not an out-of-the-box way to do this, but a potential workaround would be to use categories. You could create categories for different areas and assign them to events and then specify the category in the shortcode.

We do have a snippet to show venues in map view, but I know that’s not quite what you’re looking for. I would recommend posting this as a feature request over in our Feature Ideas Forum. This is what we use to gauge user interest in new features and help guide future development efforts.

Another option would be to do a customization – to add a “location” parameter to the existing shortcode or to create your own. If you’d like to give it a shot, our themer’s guide is the place to start! We also have a list of recommended developers if you’d like to get help with the code.

I’m sorry I don’t have a better solution for you here, but I hope this helps! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Alexander,

Sorry to hear you’re running into this issue, but I’ll be happy to help you get it figured out!

Can you please try running through the steps outlined in this article? These usually resolve issues with 404 errors.

If you could share your system information with me, that would be helpful as well.

Thanks,

Jennifer

[Jennifer]

Hi Elly,

I’m sorry to hear you’re running into so many issues, but I’ll be happy to help you get them figured out!

Regarding the license key, it sounds like your Pro key may be entered under the Event Aggregator section…could you please verify that your key is entered under Events > Settings > Licenses > Events Calendar Pro? It is actually very common for users to have entered their key for other add-ons in the Event Aggregator box!

When plugin updates are released, it is always a good idea to do the update in a testing environment first, just to make sure there are no issues with your theme or other plugins that you have installed on your site. If you don’t have one already, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

When you say that The Events Calendar isn’t working anymore, could you please provide a few more details on what is going wrong? If you’re running into errors or features aren’t working properly, it would be a good idea to test for conflicts with your theme and other plugins – it’s possible that the most current versions of our plugins aren’t getting along with something else on your site.

Let me know what you find, and we can continue troubleshooting from there!

Thanks,

Jennifer

[Jennifer]

Hi Gary,

Thanks for checking out our plugins!

Just to clarify, are you looking for users to be able to select a date that they want to use the ticket on? If you use Event Tickets Plus with The Events Calendar, tickets will be for the date of the event that they are on. So if a user goes to an event on November 11th and buys a ticket for that event, the ticket will automatically be for that event on November 11th. If you are wanting to add tickets to other post types besides events, you can add custom fields to tickets that users will fill out when buying them. However, there is not currently a “date” field type, so you would have to use another field type to provide the date options for your users. Both the event date and the additional fields for tickets can be viewed on the backend.

Event Tickets Plus uses either WooCommerce or Easy Digital Downloads to handle the checkout process. It looks like you might already be using WooCommerce on your site? In this case, tickets will be WooCommerce simple products, so you can do most things with them that you can do with other WooCommerce products. Also, your checkout page should look the same as it does now – users will add tickets to the cart just like other products.

We do offer full refunds within 30 days of purchase, so feel free to test out Event Tickets Plus! If you have any other questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out!

Events are listed in that order by default, but you can reverse the order by clicking on “Start Date” in the admin view. This will let you see the events that are coming up next at the top of the list. I’d recommend checking out our free Advanced Post Manager plugin, which provides some additional options for sorting/filtering posts on the backend.

It is not currently possible to create an event without an end time, but if you set the end time to be the same as the start time, only the start time will display on the front end. If you wanted to add “- Close” for events with the same start and end time, you would need to do a customization. Our themer’s guide has some great info on customizing our plugins and is the best place to start if you’d like to give this a shot!

I hope that helps, and please let me know if you have any questions or get stuck with the customization.

Thanks,

Jennifer

 

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