Hi Neil,
I’m so sorry to hear that Image Widget Plus didn’t meet your needs! Is there something specific you’re trying to use it for that you’re not able to do? If so, please let me know and I’ll be happy to help you out with it!
We do offer full refunds within 30 days if you’re not satisfied with our products, so if you’d like to go this route, please do submit a request here and we can process that for you.
If you have any other questions on getting set up or what features IW+ comes with, please let me know!
Thanks,
Jennifer