Photo view not working

[luca di ninni]

hi
all other views work, photo view no.
I have activated the view on Events > Settings > Display tab but it still does not work.

[Jennifer]

Hi Luca,

Thanks for reaching out! I’m sorry you’re running into this issue, but I’ll be happy to help you get it figured out.

The first step here would be to try testing for conflicts with your theme and other plugins. If you don’t currently have a testing site, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing. Please make sure to have WP_DEBUG enabled during testing and copy/paste any error messages you encounter into your reply.

Let me know what you find!

Thanks,

Jennifer

[luca di ninni]

This reply is private.

[Jennifer]

This reply is private.

[luca di ninni]

This reply is private.

[Jennifer]

Hi Luca,

I’m glad you were able to find the source of the issue! However, I think your best bet would be to contact the plugin author directly…Since the theme came with our plugins installed, they may have some customizations running that are changing some of our default functionality.

I’m sorry I don’t have a quick solution for you here, but I hope they are able to help you figure out what’s going on! Please let me know if you have any questions or if there is anything else that I can help you with!

Thanks,

Jennifer

[luca di ninni]

This reply is private.

[luca di ninni]

resolved

[Jennifer]

Hi Luca,

I actually meant to say the theme author – sorry about that! We are indeed the plugin authors, but it looks like your theme is built to work with our plugins in a certain way. Since you mentioned that photo view is working properly with a default theme enabled, it sounds like the problem is with the theme itself.

I’m glad to hear you were able to get this resolved though! If you have any other questions or run into any other issues, please feel free to open up a new thread!

Thanks,

Jennifer

[Author]

Posts