[Jennifer]

Thanks Jolyn! I’m sorry for the delayed response on this, but I was able to take a look and get it to display properly in my browser (see screenshot). You can add the following CSS to your Additional CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme:

.tribe-community-events .tribe-section.tribe-section-website input {
width: initial;
}

Let me know if that works for you!

[Jennifer]

No problem, I hope it works for you! Let me know if there’s anything else I can help you with!

Thanks,

Jennifer

[Jennifer]

Hi Hendrik,

Thanks for reaching out!

It sounds like you’re wanting to list the price as 74 Euro (displaying the ticket price and the fee+tax amounts separately), but if someone goes to buy the ticket, only charge them the fee+tax? If you can verify this (or clarify if this is not correct), I’ll be happy to see what I can recommend!

If you haven’t already, I would recommend taking a look at the options under WooCommerce > Settings > Tax to see if adjusting any of those will get you closer to the results you’re looking for.

Thanks,

Jennifer

[Jennifer]

Hi Chris,

Thanks for reaching out! We actually have an extension that should help you out with this. Let me know if that works for you or if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Paul,

Thanks for reaching out!

Do you have global stock enabled on these events? Also, can you tell me which option you are using for the Global stock mode setting for each ticket (see screenshot)?

I created some quick example tickets, and tickets that use global stock do currently show “0 Remaining” for each ticket, but the global stock will decrease as tickets using it are sold. However, tickets not using global stock (independent tickets) will show the count remaining for that ticket next to the ticket (see screenshot). Is this what you’re seeing on your end?

Thanks,

Jennifer

[Jennifer]

Hi Penny,

Thanks for reaching out, and I’m sorry to hear you’re running into this issue! It is possible that there is a conflict somewhere – can you try testing for conflicts with your theme and other plugins? If you’d prefer to do this in a testing site, the WP Staging plugin will create a quick copy of your live site that you can use for testing.

Regarding the attendee data editor plugin, I just did a quick test with the latest versions, and everything seems to be working as expected on my end. One thing I did notice was that you are not using The Events Calendar, so it looks like you are adding tickets to another post type. I tested again using a ticket on a post, and this time I was not able to open the edit screen either.

I will do some further investigating here and get back to you next week with an update. In the meantime, please let me know what you find with your conflict testing – I tried adding a ticket without filling out all required fields on the page you sent and locally on the post I added a ticket to, but both times I got a message to complete the fields and was not able to proceed with them blank…

Thanks!

Jennifer

[Jennifer]

Hi Janice,

Thanks for reaching out! It looks like we have had a couple other users see this issue pop up, but unfortunately we have not been able to recreate this yet on our end…Would you be able to run through a few troubleshooting steps for me?

First, can you verify that you have tested for conflicts with your theme and other plugins? With all of your other plugins disabled and a standard WordPress theme (such as Twenty Seventeen) enabled, please go into your wp-config.php file, enable WP_DEBUG, and try to recreate the issue. If you get any errors, please copy and paste them here. You’ll want to disable this again after testing for security reasons. If you’d rather not do this on your live site, the WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

There are a few things I’d like to take a look at to help determine the source of this issue. Could you please post a screenshot of what you see under Settings > General? You may need to take a few screenshots to be able to get all of the settings, but please make sure to at least include the WordPress Address (URL) and Site Address (URL) settings.

Finally, please go under Events > Settings > General and click the Merge Duplicates button next to Duplicate Venues and Organizers and see if that makes any difference. (You may not see this button if you don’t have any duplicates, which is fine).

Let me know how it goes, and thanks for your patience as we work to resolve this issue!

Jennifer

[Jennifer]

Hi Jaako,

Thanks for reaching out, and I’m sorry you’re running into this issue…unfortunately, while The Events Calendar and Events Calendar Pro both currently support WPML, our other plugins like Event Tickets Plus do not (please see this article on getting setup with WPML). Sorry for the bad news! However, we are currently working on expanding support for WPML and hope to release some new functionality later this year, although I cannot make any guarantees on timelines.

We do have somewhat of a workaround for this issue – this post has some steps you can follow to get the tickets to reappear.

I’m sorry I don’t have a better answer for you here, but I hope this helps! Please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Ashley,

Thanks for reaching out! This could be accomplished via a modification of the query for list view…just to make sure I understand correctly, are you trying to hide the entire series once the first class in that series has begun?

Let me know, and I’ll be happy to point you in the right direction on making that modification!

Thanks,

Jennifer

[Jennifer]

Hi Jason,

I think I misunderstood what you were looking for initially, but I’m glad to hear you were able to find a solution!

Since this thread has been marked “resolved”, I’ll go ahead and close it out – please feel free to open a new one if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Awesome, I’m glad to hear that worked for you! I’ll go ahead and close out this thread, but please feel free to open a new one if you have any other questions!

[Jennifer]

Hi Ihtezaz,

Glad to hear you’re enjoying the plugin so far!

Replacing the link with the Twitter handle could be done via a customization – I think the easiest way to get the handle to display instead of just the link would be to create another field (a plain text field) that you would add the handle to. Then, you could grab the URL from the URL field and display the text field inside the link…our themer’s guide has some great info on customizing our plugins, so I would recommend starting there, and let me know if you have any questions!

Regarding the filter, it should show the highest priced ticket by default, including past events – I would recommend installing our Advanced Post Manager plugin, which will let you add filters to your events list on the back end. You can filter by cost, and that should help you quickly find any events that have a higher cost than 500 (see screenshot).

You could add in a checkbox for free events by changing the Cost field to “checkboxes” instead of the range slider – this article on configuring Filter Bar has some instructions on how to do that.

Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Araceli,

Thanks for reaching out! Sorry about the delayed response – our forums have been a bit busier than usual lately!

To show event categories in the list view, you can edit the template to include them by following these instructions. The template can be found at wp-content/plugins/the-events-calendar/src/views/list/single-event.php. You can add the following line wherever you’d like the categories to display:

<?php echo tribe_get_event_categories(); ?>

Regarding searching between two dates, this is unfortunately not a feature that is available of the box. It could be done with a customization however – our themer’s guide is the place to start if you’d like to give it a shot! We also have a list of recommended developers if you’d like to get help with the code.

I hope that helps! Please let me know if you have any questions.

Thanks,

Jennifer

[Jennifer]

Hallo Horst,

Willkommen in unseren Foren!

Wahrscheinlich kommt der “No title” Text aus Ihrem Thema. Sehen Sie bitte diese Post an.

Wenn Sie weitere Hilfe brauchen, bitte posten Sie in unserem Events Calendar Pro Forum. Wir benutzen dieses Forum (pre-sales) für Fragen über die Funktionalität unseren Plugins. Wenn Sie keine Lizenz haben, können Sie in unserem Forum in wordpress.org posten.

Danke und Grüsse,

Jennifer

[Jennifer]

Hi Dean,

Thanks for reaching out!

Deleting the ticket won’t delete the order that was placed, but it will delete the attendee – you won’t be able to check them in through the plugin if the ticket has been deleted. If you would like to move attendees to another ticket and then delete the old ticket, you can do so by following these instructions.

Please let me know if you have any other questions!

Thanks,

Jennifer

[Author]

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