Forum Replies Created
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Jennifer
KeymasterHi Anthony,
Thanks for reaching out! I think the easiest way to do this would be to assign a specific category, such as “food”, to these events. From there, you could customize the plugin to get this type of calendar. We are currently not able to do customizations, but I wrote up a quick example for you to get you started…
The idea is to modify the main events query to exclude this category, and then use a shortcode on another page to display only the “food” events. Keep in mind though that shortcodes use the same view templates as the default calendar. So, a possible solution would be to modify the template (by following these instructions) that outputs the info for each event onto the month view – you could add in a condition to check if the event has the category “food”, and if so, display the description underneath it. That template can be found at wp-content/plugins/the-events-calendar/src/views/month/single-event.php. You could replace this code that is currently in the template:
with the following:
ID );
$description = get_the_content();
$title = ( $food ) ? $title : '' . $title . '';
?>Then, you can add this to your functions.php file in your child theme to exclude these events from the main calendar:
add_action( 'pre_get_posts', 'tribe_exclude_events_category' );
function tribe_exclude_events_category( $query ) {if ( ! is_singular( 'tribe_events' ) ) {
if ( ! is_tax( Tribe__Events__Main::TAXONOMY ) && empty( $query->query_vars['suppress_filters'] ) ) {
$query->set( 'tax_query', array(array(
'taxonomy' => Tribe__Events__Main::TAXONOMY,
'field' => 'slug',
'terms' => array( 'food' ),
'operator' => 'NOT IN'
)
) );
}
}
return $query;
}You can then use this shortcode on the page you’d like to display the calendar on: [tribe_events view=”month” category=”food”]
Finally, if you’d like to also remove the tooltip from the food calendar, you can add this to the Additional CSS area under Appearance > Customize or to your style.css file in your child theme:
.tribe-events-category-food .tribe-events-tooltip {
display: none !important;
}Please note that this is just a starting point, and you may want to add some additional styling. Also, this example uses the category slug “food”. So, you’ll need to create an event category with the slug “food” or change the slug in the above example to match the slug for the category you’d like to use.
I hope it helps! Please let me know if you have any questions.
Thanks,
Jennifer
Jennifer
KeymasterHi Sarah,
Thanks for reaching out!
I think the best way to accomplish this would be to set up different tickets on each event (day) to represent the different sessions for that event. You could then set an individual stock cap on each of the tickets so that no more than 20 could be sold.
Regarding discounting the tickets based on quantity, this could be achieved on the WooCommerce side of things – this post has some great suggestions on how to do it. Please let me know if you have any questions!
Thanks,
Jennifer
August 2, 2017 at 8:57 pm in reply to: Trying to import multiple locations of same business #1329862Jennifer
KeymasterHi Ryan,
I’m sorry for the delayed response here, our forums have been a bit busier than usual lately! I’m glad you were able to get this resolved, and thanks for posting your solution here.
Since this thread has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open a new one if you have any further questions!
Thanks,
Jennifer
Jennifer
KeymasterHi Maureen,
Thanks for reaching out!
Unfortunately there is not a way to do this out of the box. You can create different tickets on an event for each of the fees, but requiring users to choose a fee before displaying matching events would involve a customization. We are currently not able to do customizations, but we do have a themer’s guide with lots of great info on customizing our plugins! If you’d like to get help with the code, we also have a list of recommended developers.
I’m sorry I don’t have a better answer for you here, but I hope this helps! Please let me know if you have any other questions.
Thanks,
Jennifer
Jennifer
KeymasterHi Annie,
Thanks for reaching out!
Just to make sure I understand, could you please clarify if you are looking to move the field on the event edit screen or move where the field displays on the front end?
I would recommend starting by taking a look at our themer’s guide, which has some great info on customizing our plugins.
Thanks,
Jennifer
Jennifer
KeymasterHi Oli,
Thanks for the kind words, and I’m glad to hear you’re liking the plugin so far!
This does sound like a neat idea…Try adding the following code and see if this works for you:
$url = tribe_get_event_meta();
$url = $url["_ecp_custom_4"][0];
<iframe width="560" height="315" src="<?php echo $url;?>" frameborder="0" allowfullscreen></iframe>You can replace _ecp_custom_4 with your custom field ID, which you can find in the inspector on the Events > Settings > Additional Fields page (see screenshot).
Let me know how that works for you!
Thanks,
Jennifer
Jennifer
KeymasterHi Jason,
Thanks for reaching out!
Absolutely! You can have a mix of ticketed and unticketed events. By default, events with no tickets should not have any prices displayed – prices or price ranges only show on events that have tickets. I’m not sure what you’re referring to when you say that you lost the normal price field when you activated Event Tickets Plus…Could you please send me a screenshot of what you are referring to where the prices are not displaying correctly (on unticketed events) and where the field you lost should be?
I would also recommend testing for conflicts with your theme and other plugins – it could be that something else is conflicting with the most recent version of Event Tickets Plus.
Let me know how it goes!
Thanks,
Jennifer
Jennifer
KeymasterHi Jolyn,
Thanks for reaching out, and I’m sorry you’re running into this issue! Unfortunately the link you sent requires me to be logged in to view the submit event page, so I was not able to see what you are referring to. However, this issue is likely due to a styling conflict with your theme. If I can get to the page, I may be able to suggest some CSS that you can add to fix the issue.
Would you be able to temporarily remove the requirement to be logged in to view that page? You could also use a plugin like WP Staging to make a quick copy of your site, remove the login requirement in the staging site, and send me a link to the page there. I’ll be happy to take a look and see what I can recommend!
Thanks,
Jennifer
Jennifer
KeymasterHi Kathleen,
Thanks for doing those updates. I would also recommend updating to the latest version of WordPress (4.8), as I have seen some other cases where that solved this issue. If that doesn’t help, then we’ll want to proceed with determining the source of the issue.
Could you enable WP_DEBUG in your wp-config.php file and try to recreate the issue? This will help us determine if there are any errors occurring by allowing them to be displayed directly on the page. This setting is usually disabled on live sites for security reasons, and you’ll want to disable it again after testing. You can also do this on a testing site (if you don’t have one already, you can use a plugin like WP Staging to create a quick copy of your live site that you can use for testing).
With this enabled, try again to add a recurring event, and see if any errors are displayed on the page after clicking on “monthly” (this is when the new options for recurring events should typically appear). At this point, you can also check your console for JavaScript errors (please see this page for instructions on how to do this – it depends on which browser you are using). If you haven’t already, I would also recommend checking to see if it works in another browser.
Let me know what you find out!
Thanks,
Jennifer
Jennifer
KeymasterHi Charles,
Great questions!
Unfortunately, the [tribe_events] shortcode currently only supports one category. We do have an open request for multiple category support over in our Feature Ideas Forum, so if you have a minute, please head over there and cast your vote for this feature!
As a workaround, I have seen another user adding the categories they want to include under a parent category, and then using the parent category in the shortcode.
If you decide to go with the code, you can just add it right onto the end of your child theme’s functions.php file.
I hope that helps! Please let me know if you have any other questions.
Thanks,
Jennifer
Jennifer
KeymasterHi K,
Unfortunately the events pages use custom templates (instead of the default templates that the page builder works on), so the only way to have this button automatically appear on the events pages would be with a customization. I’m sorry I don’t have a simpler solution for you here, but please let me know if you have any other questions!
Thanks,
Jennifer
July 31, 2017 at 11:43 pm in reply to: Calendar Pro breaking the responsiveness of my Sliders from Slider revolution #1328631Jennifer
KeymasterHi Kirsten,
Thanks for sending that link! I took a look at the page, and the slider appears to be working as on the other pages. Were you able to get this worked out? If not, could you please send me a screenshot showing where the slider isn’t displaying properly?
Thanks,
Jennifer
Jennifer
KeymasterHi Christopher,
Thanks for reaching out!
You can add custom fields by checking the “Request information for each attendee during registration” box that you see at the bottom of your screenshot (on the ticket edit screen). This will make the field options appear, and you can add them to the ticket.
You can change the word “ticket” across your site by following the instructions in this article. Let me know how it goes!
Thanks,
Jennifer
Jennifer
KeymasterHi Uwe,
Glad to hear that worked for you! I’ll go ahead and close out this thread, but please feel free to open a new one if you have any further questions!
Thanks,
Jennifer
Jennifer
KeymasterHi Casey,
Thanks for checking out our plugins!
You could use Event Tickets Plus to sell admission tickets, but please keep in mind that our plugins are really built around events. So to sell daily tickets, you could either: 1) add tickets to a post/page and use additional fields to allow users to enter the day/date for the ticket (note that you would need to customize the plugin to add validation, such as a datepicker, to these fields) or 2) create events for each day you want to sell tickets for using The Events Calendar and add tickets to each event.
Regarding upsells, Event Tickets Plus uses either WooCommerce or Easy Digital Downloads to handle the checkout process. So, upsell functionality would be handled through that plugin – I would recommend taking a look at this article from WooCommerce.
Our refund policy does entitle you to a full refund within 30 days of purchase if you’re not satisfied with the products, so feel free to test them out!
Please let me know if you have any other questions!
Thanks,
Jennifer
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