Jennifer

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Viewing 15 posts - 3,571 through 3,585 (of 4,212 total)
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  • in reply to: Sort customs field in alphabetic order #1327840
    Jennifer
    Keymaster

    Hi Uwe,

    Thanks for reaching out!

    While this is not a feature that is available out of the box, we do have a snippet that you can add to your functions.php file in your child theme to accomplish this. To get the slug for the additional field you want to reorder, you can right-click the field in Filter Bar and use the inspector tool (see screenshot). To apply this to multiple fields, you can change

    if ( $slug == '_ecp_custom_2' ) {

    to

    if ( $slug == '_ecp_custom_2' || $slug == '_ecp_custom_3' ) {

    and so on to add as many as you need.

    Let me know how it goes or if you have any questions!

    Thanks,

    Jennifer

    Jennifer
    Keymaster

    Hi Konrad,

    Thanks for reaching out!

    You could set a default category with jQuery (see this post) and then hide the field with CSS:

    .tribe-community-events .tribe-section-taxonomy {
    display: none;
    }

    Unfortunately there is not an out of the box way to send notifications to the user after submitting an event. However, it could be done via a customization (see our themer’s guide for more info on customizing our plugins) or possibly with a plugin such as Better Notifications for WordPress, which allows you to set up custom notifications. I’d also recommend posting this feature in our Feature Ideas forum, which we use to gauge user interest in new features and help guide future development efforts.

    Let me know how it goes and if you have any questions on anything!

    Thanks,

    Jennifer

    in reply to: Event Tickets Plus #1327834
    Jennifer
    Keymaster

    Hi K,

    Thanks for reaching out! It looks like you may have tried to link to another post, but unfortunately that link didn’t come through. However, you can indeed add a contact button next to the Buy Now button (or wherever else you’d like!) by customizing the templates. For more information on how to do that, please see our themer’s guide. This type of customization would involve a little bit of technical knowledge (depending on where the button was coming from…if you have code to embed or a shortcode, perhaps from another plugin, you could do it pretty easily by pasting it into the template). We are not currently able to do customizations, but as a premium license holder, you would have access to our premium support forums, where we are more than happy to answer questions and help point you in the right direction!

    The license is for one year, so during that time, you’ll be able to get in-depth support in our premium support forums as well as upgrade the plugin. After the year, you’ll need to renew the license to continue receiving support and updating to the newest versions.

    Please let me know if you have any other questions!

    Thanks,

    Jennifer

    in reply to: Ticket Quantity Adjuster Error #1327831
    Jennifer
    Keymaster

    Hi Jessica,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in our Events Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Our knowledgebase is a great place to start looking for answers. You can also search our premium forums to see if another user has posted about a similar issue. If you’re having trouble with plugin functionality, the best place to start is by testing for a conflict.

    Thanks!

    Jennifer

    in reply to: Images on community events #1327828
    Jennifer
    Keymaster

    Hi Linda,

    Thanks for checking out our plugins!

    I’ll answer your questions one at a time…

    1. Only if you enable this option. You can choose whether or not users need to be logged in (and thus have an account) to create events.
    2. Yes, the image they select when creating an event becomes the featured image.
    3. By default, only one image is allowed, up to 300mb. Setting a different image size limit would involve a customization (see this post for more information).
    4. There are a few options for widgets, but some of them do include filters (such as categories/tags and venue) so that you can exclude events for that widget.
    5. Absolutely! You can come back and add any of our other plugins whenever you’d like.
    6. Yes, Events Calendar Pro gives you several shortcodes, including widget shortcodes, full calendar view shortcodes, and single event shortcodes. Using these, you can easily display events by category around your site.

    I hope that helps! Please let me know if you have any other questions.

    Thanks,

    Jennifer

    in reply to: add map under add events #1327825
    Jennifer
    Keymaster

    Hi Kyle,

    Thanks for reaching out!

    While this sounds like a neat feature, it is not one that is currently available out of the box. It could be accomplished via a customization (although this would be quite involved)…We are not able to do customizations for you (please see our forum guidelines for more information), but our themer’s guide is the place to start if you’d like to give it a shot! We also have a list of recommended developers if you’d like to get help with the code.

    Finally, I would also recommend posting this in our Feature Ideas forum, which is what we use to gauge user interest in new ideas and help guide future development efforts. I’m sorry I don’t have a better answer for you here, but please let me know if you have any other questions!

    Thanks,

    Jennifer

    in reply to: how can i create event that my user can register? #1327822
    Jennifer
    Keymaster

    Hi Shimon,

    Thanks for reaching out!

    Using Event Tickets (for free tickets) or Event Tickets Plus (to sell tickets), you can set each ticket to have an available stock of 1. After a user has registered, the ticket will be “sold out”, and no other users will be able to register.

    Community Events will let users create events on your site. Unfortunately, hiding events based on whether or not a user is logged in would currently require a customization (see this article for more information).

    Please let me know if you have any other questions!

    Thanks,

    Jennifer

    Jennifer
    Keymaster

    Hi Joelle,

    Thanks for reaching out, and thanks for testing for conflicts with your theme and other plugins before posting!

    I took a look at your site, and there are currently only a few options displaying in the filter bar. Were you able to get this resolved? If not, could you please send me a screenshot of the settings you have on the back end for the options that should not be appearing on the front end? Also, are you doing any type of caching on your site? If so, please try clearing the cache, and then check again to see if the deselected options are still displaying.

    Thanks!

    Jennifer

    Jennifer
    Keymaster

    Hi Kirsten,

    Thanks for reaching out! I’m sorry to hear that you’re running into this issue…please note that per our forum guidelines, we are limited in the amount of support we can provide for styling and plugin conflicts. However, if you could send me a link to a page where this is occurring, I’ll be happy to take a look and see what I can recommend!

    Thanks,

    Jennifer

    Jennifer
    Keymaster

    Hi Bridget,

    I’m sorry about the delayed response – our forums have been a bit busier than usual this week!

    I think I found where the issue is coming from (take a look at this screenshot). You can see that by unchecking the “width: 100%” rule for the image’s container, the image shrinks back down.

    Try adding this CSS:

    #tribe-events-content.tribe-events-single .cmsms_single_event_inner .cmsms_single_event_img.cmsms_single_event_full_width {
    width: 50%;
    margin: auto;
    }

    The “margin: auto;” centers the image, so if you want the image on the left, you can leave that part out. However, it does look like the image may be getting “cropped” as you mentioned using this method.

    If you’d like to add the image to the content instead of using the featured image, you can use “display: none;” instead of setting the width and margin above to hide the featured image entirely.

    Please let me know how that works for you!

    Thanks,

    Jennifer

    in reply to: modifying Single-Event.php #1327281
    Jennifer
    Keymaster

    Hi Wexler,

    Unfortunately if you’ve attached images to your post, they did not come through – so I’m a little bit confused as to exactly what you’re not able to do. It sounds like you’ve copied over some of our events templates into your theme, but these copies aren’t working? I know some themes like Avada have their own templates within the theme that override our own templates, so if copying and editing our templates into your child theme isn’t working for you, I would recommend taking a look through your theme files to see if you see a tribe-events folder already in there.

    Regarding offering other templates, I can definitely see how that would be useful! Would you mind posting that in our Feature Ideas Forum? This is what we use to gauge user interest in new features and help guide future development efforts.

    If there is anything I can help you with in the templates, please let me know! If you could indicate exactly which templates you’re copying over, where you’re copying them to, and what changes you’re trying to make, I’d be happy to take a look and see what I can recommend!

    Thanks,

    Jennifer

    Jennifer
    Keymaster

    Awesome, glad to hear it’s working now!

    I’ll go ahead and close out this thread, but please feel free to open a new one if you have any further questions!

    in reply to: Customize calendar title #1327271
    Jennifer
    Keymaster

    No problem at all!

    Since this thread has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open a new one if you have any further questions!

    Jennifer
    Keymaster

    Thanks Shane! I’m glad to hear that worked for you!

    I’ll go ahead and close out this thread, but please feel free to open a new one if you run into any further issues!

    in reply to: Community Events review #1327266
    Jennifer
    Keymaster

    Hi Kat,

    Absolutely! You can choose the default status that user-submitted events have immediately following submission – Draft, Pending Review, or Published. Using Draft or Pending Review will keep them from showing up on the front end until you have approved them.

    Let me know if you have any other questions!

    Thanks,

    Jennifer

Viewing 15 posts - 3,571 through 3,585 (of 4,212 total)