[Jennifer]

Hello,

I’m glad to hear you were able to get this resolved! I’ll go ahead and close out this thread, but please feel free to open a new one if you run into any further issues!

Thanks,

Jennifer

[Jennifer]

Hi Charles,

Thanks for reaching out! That’s a great question.

You could add the shortcode to a page with the filters you want to include and use that page as your “main” calendar page, but if you would like to remove certain categories entirely from the main calendar, try adding the snippet in this post to your functions.php file (changing the slugs in the line $exclude_cats = array('meetup', 'shindig'); to the slugs for the categories you would like to exclude). 

Let me know how that works for you!

Thanks,

Jennifer

[Jennifer]

Hi Wexler,

I’m sorry you haven’t been able to modify the template, but I’d be happy to help you get it figured out!

First, can I ask which theme you are using? Some themes, like Avada for example, come with custom templates for our plugins already installed, so the process for editing them may be a little bit different than the one outlined in our themer’s guide (mainly that you would need to copy over and edit the template files from your theme instead of directly from the plugin).

However, removing the image (I assume you’re referring to the featured image?) should be pretty straightforward. Try removing this line:

<?php echo tribe_event_featured_image( $event_id, 'full', false ); ?>

If that doesn’t work, can you please give me a little bit more detail as to what is going wrong (are you not seeing any changes at all when you edit the template, or are you getting unexpected results) and share your system info with me?

Thanks!

Jennifer

[Jennifer]

Hi Jean,

Thanks for reaching out!

Community Events will let your users create events from the front end of the site, and Community Tickets (with Event Tickets Plus) will let them sell tickets (you can set up the fee you would like to charge them). The checkout process is handled either through WooCommerce or Easy Digital Downloads; unfortunately using Gravity Forms to handle the checkout process would involve quite a bit of customization.

However, users can select categories/tags when adding their events. Once the events are added, they will display on your site just like events you created yourself. So yes, they can absolutely use photo view! You do have the option to choose the default status for user-submitted events, so you have the opportunity to review and approve them before they are published if you’d like.

Finally, we do offer full refunds within 30 days of purchase if you’re not satisfied with our products, so feel free to try them out! Please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi Jaap,

It’s actually working the way it is intended to, so it is technically not a bug – however, I can see how this would be a handy feature. If you have a minute, would you mind posting this in our Feature Ideas forum? This is what we use to gauge user interest in new features and help plan future development efforts.

The plugin could also be customized to adjust the stock automatically…we do not currently do customizations, but our themer’s guide has some great info on customizing our plugins if you’d like to give it a shot! We also have a list of recommended developers if you would like to get some help with the code.

I’m sorry I don’t have a better answer for you here! Please let me know if you have any other questions though, and please do post in the Feature Ideas forum!

Thanks,

Jennifer

[Jennifer]

Hi Shane,

Thanks for reaching out!

We’ve had a few other users reporting this issue as well, and it appears the issue stems from a conflict with Yoast. Can you try disabling the “Test Link Counter” within Yoast (this seems to have worked for some other users – see this post).

Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Benjamin,

I’m glad to hear you got this resolved, and thanks for sharing your solution here!

I’ll go ahead and close out this thread, but please feel free to open a new one if you run into any further issues.

Thanks!

Jennifer

[Jennifer]

Hi Leah,

Thanks for reaching out!

I did some testing on my end but was not able to recreate the issue. As long as the user is logged into the account they used to RSVP with initially, and they change the reservation by going into the initial reservation (for example, by clicking the “View your RSVPs” link on the event) the new response should override the previous response.  If you haven’t already, would you be able to do a quick test using this method to verify that the response is not being overridden?

If a new response is being created using the method described above, this could be due to a theme/plugin conflict. Could you try switching to a default WordPress theme such as Twenty Seventeen, deactivating all other plugins besides ours (at least The Events Calendar and Event Tickets), and trying again?

Let me know what you find out!

Thanks,

Jennifer

[Jennifer]

Hi Mark,

I’m sorry to hear you’re still having so many issues with EA! We have been seeing a higher-than-normal number of threads coming in on EA recently and have been actively working on identifying and resolving any issues on the EA server.

I looked up your license in our log, and it looks like there are duplicate scheduled imports being successfully run within a few minutes of each other for that URL – webcal://www.trainingpeaks.com/ical/CTJIQA2BNIPSC.ics (see screenshot). Can you check under Events > Import > Scheduled Imports and see if you have two imports scheduled for it? If you could send me a screenshot of what you see here, that would be helpful as well.

We are working to get any outstanding EA issues resolved on our end as soon as possible, so we appreciate your patience as we work to get this sorted out!

Thanks,

Jennifer

[Jennifer]

Sure, you could do something like:

if ( $remaining ) {
?>
<span class="tribe-tickets-remaining">
<?php
if ( Tribe__Tickets__Global_Stock::GLOBAL_STOCK_MODE !== $ticket->global_stock_mode() ) {
echo sprintf( esc_html__( '%1$s available', 'event-tickets-plus' ),
'<span class="available-stock" data-product-id="' . esc_attr( $ticket->ID ) . '">' . esc_html( $remaining ) . '</span>'
);
} else {
$global_stock_level = tribe_get_event_meta();
$global_stock_level = $global_stock_level['_tribe_ticket_global_stock_level'][0];

echo sprintf( esc_html__( '%1$s available', 'event-tickets-plus' ),
'<span class="available-stock" data-product-id="' . esc_attr( $ticket->ID ) . '">' . esc_html( $remaining ) . " of global stock $global_stock_level" . '</span>'
);
}
?>
</span>
<?php
}

This will leave the independent and global but capped ticket counts displaying as they do currently but adjusts the display for global tickets (see screenshot). Note that the global stock decreases as tickets are purchased (it was originally 30, and I bought 3 tickets, which is why you see “27). You could make an adjustment to $global_stock_level (which currently pulls the current global stock from the event meta data) if you would like to change this.

Per our forum guidelines we are limited in the amount of support we can provide for customizations, but this should at least provide a starting point for you.

Please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Jo-Anne,

I’m sorry I should have mentioned before that Avada actually adds its own templates for our plugins, which can be found under wp-content/themes/Avada/tribe-events. You’ll see another single-event.php template (as well as several other template files) there.

Can you try copying that template into your child theme and see if you are able to edit it that way? Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Sheryl,

Thanks for sharing that info! I haven’t been able to reproduce this issue on my end (and so far I haven’t seen any other reports of it), but it sounds like you are able to use Yoast Premium with everything working correctly by disabling the re-write feature? As I mentioned before, many of the conflicts we see with the Yoast plugin are able to be resolved by adjusting the settings within Yoast, so I would also recommend doing some tests there as well to see if you can find any particular settings that may be causing this issue.

If not, I’m glad to hear that it’s at least working with the code you added! If you have any other questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Virginia,

Thanks for sharing those links.

I think your best bet is to add a custom sidebar directly into the single-event.php template (although as I mentioned before, you will likely need to adjust the styling).

The difficult part here is going to be getting the sidebars to display information dynamically based on the current event. For example, the countdown clock widget requires you to select a specific event. Getting it to automatically use the event it’s placed on would require customizing the code for the widget. For last year’s winner, sponsor, and lodging info, it looks like these might be custom fields you created with the Advanced Custom Fields plugin? If this is the case (or if you are using the Additional Fields that come with Pro), you could add those fields into a custom sidebar and display the information based on the current event ID for the page the sidebar is being displayed on. I’d recommend taking a look at this guide for more information on displaying meta data in sidebars.

You may also try a custom sidebar plugin (such as Custom Sidebars or Content Aware Sidebars for example), possibly with ACF shortcodes.

I want to point out that per our forum guidelines, we are a bit limited in the amount of support we can provide for customizations. Our themer’s guide has some great info on customizing our plugins if you’d like to give it a shot (we’ll be happy to answer questions and help point you in the right direction if you get stuck)! We also have a list of recommended developers if you’d like to get help with the code.

I’m sorry I don’t have a simpler solution for you, but I hope this is helpful! Please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Mark,

Yes, when you click on an event category/tag from an event page, you should get a list of all of the events with that category/tag. For example on this event that you just linked to, when you click on the category “Lectures and Seminars”, you get a list of several events with that category.

Have you tried refreshing your permalink settings by going to Settings > Permalinks and clicking “Save Changes”?

I see that Victor is helping you out over in this thread in our support forums, so I am going to go ahead and close out this thread here in Pre-Sales. We’ll continue helping you out with this over there!

[Jennifer]

Hi Stephen,

Thanks for reaching out!

You can adjust this by targeting the “tribe-events-page-title” class using CSS. You can add this to the Additional CSS area under Appearance > Customize (if you have one) or in your child theme’s style.css sheet (of course changing the values to whatever you’d like!):

.tribe-events-list h2.tribe-events-page-title {
/* Change these values to whatever you'd like! */
color: #bc8b0a;
font-size: 35px;
text-transform: uppercase;
}

Let me know if you have any questions!

[Author]

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