Deleting a ticket?

[Ben Davies]

Hi,

I tried searching your knowledgebase for this but couldn’t find a specific article that covered it. If you delete a ticket against an event does it actually delete the current attendees that have already placed orders?

Cheers
Dean

[Jennifer]

Hi Dean,

Thanks for reaching out!

Deleting the ticket won’t delete the order that was placed, but it will delete the attendee – you won’t be able to check them in through the plugin if the ticket has been deleted. If you would like to move attendees to another ticket and then delete the old ticket, you can do so by following these instructions.

Please let me know if you have any other questions!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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