[Jennifer]

Hi Konrad,

I’m very sorry for the delay, this thread wasn’t showing up as waiting on a response. Sorry about that!

I took another look at this, and I think the easiest method would be for you to copy the template into your child theme and edit it from there (we have step by step instructions on how to do that here, but essentially you need to create a tribe-events folder in your child theme and save a copy of the template there). The template can be found at wp-content/plugins/the-events-calendar-community-events/src/views/community/modules/taxonomy.php, but I went ahead and set up the template for you, so you can just copy it directly into your tribe-events folder.

Next, look for $value = array(16) on line 44. You’ll need to replace the ’16’ with the ID for the category you want to set as the default. You can find the category ID by going to Events > Event Categories and clicking on the category – it will appear in the URL (see screenshot).

Let me know if that works for you!

Thanks,

Jennifer

[Jennifer]

Hallo Marianne,

Willkommen zurück in unseren Foren!

Das war ein bekanntes Problem mit früheren Versionen, aber es soll in aktueller Version richtig funktionieren. Können Sie die Plugins auf den neuesten Versionen bringen (The Events Calendar – 4.5.9, Community Events – 4.5.3, Events Calendar Pro – 4.4.15, and Filter Bar – 4.5)? Wenn das nicht hilft, können Sie Folgendes in Ihrer functions.php Datei einfügen:

<?php
/**
* Causes calendar to always show Google Map and Link, regardless of individual event settings
*/
add_filter( 'tribe_embed_google_map', '__return_true' );
add_filter( 'tribe_show_google_map_link', '__return_true' );

Wenn Sie die Verknüpfung nicht brauchen, dann können Sie die zweite Linie vom Code entfernen. Lassen Sie mich wissen wenn Sie noch Fragen haben!

Danke und Grüsse,

Jennifer

[Jennifer]

Hi John,

Thanks for posting that solution! You are right, I should have mentioned that before. I looked at this again, and I wanted to offer a couple other suggestions as well. For a quick and easy solution, a plugin like Say What will let you change text strings on your site without having to get into the code at all. If you’d like to dive into the code, we actually do have a hook that will let you edit the HTML of the button: tribe_tickets_buy_button.

Sorry for the less than ideal answer originally, but I hope this helps! Please let me know if you have any questions.

Thanks,

Jennifer

[Jennifer]

Hi there,

Thanks for checking out our plugins!

In order to have users RSVP for a particular time of an event, you would need to create separate tickets for each time that you are allowing people to register for. For each ticket, you could also set a cap on the number of spots available if you would like.

When you refer to an event “created by an event coordinator”, are you referring to having the coordinators create the events themselves from the front end of your site? If so, this can be accomplished with Community Events. For coordinators to be able to set up tickets from the front end, you’ll need Community Tickets.

The event coordinator can set a cap on RSVPs, but for them to view the list of attendees on the front end, a customization would be required. While we do not currently do customizations, our themer’s guide is a great place to start if you’d like to give it a shot!

We do offer full refunds within 30 days of purchase if you’re not satisfied with the products, so feel free to test them out! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi John,

Thanks for reaching out, and I’m sorry to hear you’re running into this issue! It does look like TEC is running pretty slowly on your site based on those stats you shared. Can you tell me approximately how many events, venues, and organizers you currently have on your site?

If you haven’t already, I would definitely recommend taking a look through this article, which has some great tips on improving performance on your site, including some settings that you can adjust. I would also recommend trying out a caching plugin like W3 Total Cache (just make sure you leave minification disabled to avoid plugin conflicts), which many of our users are currently using alongside The Events Calendar on their sites.

Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Hendrik,

Thanks for clarifying! Tickets are essentially WooCommerce products, so that means you can do most of what you can do with regular products with tickets. One way to accomplish this would be to build the fee into the tax and set up a separate tax class for tickets. This article from WooCommerce has some good information on setting up taxes. Once you’ve set up your tax class, you can edit the ticket in WooCommerce and assign it that class.

Doing it this way will result in the ticket prices being displayed separately from the fee (tax) in the shopping cart.

Let me know if that works for you!

Thanks,

Jennifer

[Jennifer]

Hi Ken,

Thanks for reaching out!

First, I want to mention that the plugin has a default calendar page, as well as single pages for each event that you create. It sounds like you may have created new pages for all of your events and for the default calendar? One thing to note is that you will not see an “Events” page in your Pages list. You can get to it by going to yourdomain.com/events (or you can change the URL by going to Events > Settings > General > Events URL Slug).

To display the titles on the home page without links, the easiest method would probably be to conditionally wrap the titles in the link using !  is_home() or ! is_front_page() (in the widget template you edited before) to check if you are on the home page. That should allow you to use the widget in both places. Does that answer your question? Please let me know if that works for you or if you need any help implementing it!

Thanks,

Jennifer

[Jennifer]

Hi Brian,

I just took a look at the internal ticket, and unfortunately I don’t have a release date yet that I can give you (this particular issue was actually not part of the latest release). It is currently pending development, meaning that it has to be scoped, scheduled, coded, and reviewed before it can be added into a release.

I’m sorry I don’t have a better answer for you, but as soon as there is an update, you’ll be notified here!

[Jennifer]

Hi Fábio,

Thanks for reaching out!

While this does sound like a neat feature, it would unfortunately involve a customization that is a bit outside the scope of what we are able to provide here in the forums (please see our forum guidelines for more information). Could you please post it over in our Feature Ideas forum? This is what we use to gauge user interest in new features and help plan future development efforts.

If you’d like to give this customization a shot, our themer’s guide is the place to start. The JavaScript that generates that datepicker can be found at wp-content/plugins/the-events-calendar/common/vendor/jquery-timepicker/lib/bootstrap-datepicker.js, so I’d recommend taking a look at that as well. We also have a list of recommended developers if you’d like to get help with the code.

I’m sorry I don’t have a better answer for you here, but I hope this helps! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Christopher,

Thanks for clarifying!

First, I want to point out that the event date should be displayed on the front end by default, and we have an article with instructions on adding the date to tickets. You can use a method similar to the example in the article to display other event information on tickets. So, one solution could be to use the additional fields that come with Events Calendar Pro to add the fields to the event, and then display them on the ticket.

Regarding exporting, are you trying to export attendee data, or a list of all tickets on your site? I would recommend trying out a plugin like WP All Export, which gives you lots of options for customizing the data exported.

While we do have the ability to add additional fields like this to events with Events Calendar Pro, adding a whole new meta field to the ticket itself (not on tickets being purchased) would involve a customization that is a bit outside of the scope of support we are able to provide here in the forums (please see our forum guidelines for more information). If you’d like to give it a shot, I’d recommend taking a look at our themer’s guide, which has some great info on customizing our plugins, and this post, which has some template files and hooks that should be a good starting point for you. We also have a list of recommended developers if you’d like to get some help with the code.

Let me know if that helps, and if you could give me a little bit more information on exactly how you’d like your export to work, I’ll be happy to see what I can recommend!

Thanks,

Jennifer

[Jennifer]

Hi Joelle,

Thanks for sharing that screenshot! I’m sorry about the delayed response here, but I’ve been doing some testing on my end, and it looks like the values for custom fields will show up as long as there is at least one event that has that value. After removing the value from all events, the value should no longer appear in the filter bar. Even if the custom field was edited to remove certain options, this won’t delete those values from events that already had those values saved on it. I can understand how in some cases it would be preferable for it to work that way, but there are other cases where users would not want past events to have data deleted when a certain option is no longer available.

Can you try selecting one of the instructors in the filter bar, leaving all other filters blank, and click through past and upcoming events to see if any are showing? This would be the easiest way to identify any events that may still have one of those instructors associated with it. You can also search the database directly for those values.

If no events are showing up for any of these instructors, you may want to check with your host and see if they are doing any caching on their end (I know there are a few hosts out there that do to improve performance). If so, they should be able to tell you how to clear it.

Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Bridget,

Sorry about the delayed response here – I didn’t forget about you, but the thread wasn’t showing up as waiting on a response for some reason. Sorry about that!

The only thing I see that our styles are doing is setting the a max-width of 100% and a height of auto, but it looks like that is actually being overriden somewhere. If you would like the image to display at it’s actual size (see screenshot), you can add this:

#tribe-events-content.tribe-events-single .cmsms_single_event_inner .cmsms_single_event_img .tribe-events-event-image img {
width: initial;
height: initial;
}

If you would like it to display larger but still proportioned (see screenshot):

#tribe-events-content.tribe-events-single .cmsms_single_event_inner .cmsms_single_event_img .tribe-events-event-image img {
max-width: 100%;
height: auto;
}

Both ways worked in my browser, so either one should get the image displaying better for you. Let me know if that helps!

Jennifer

[Jennifer]

Hi Janice,

Glad to hear you were able to get this resolved! I’ll go ahead and close out this thread, but yes, please do let us know if this issue pops up again.

Thanks,

Jennifer

[Jennifer]

Hi Lindsey,

So sorry about the delayed response here – this thread wasn’t showing up on my end as waiting on a response for some reason…

If the shortcodes aren’t working in the email template, the other option would be to use some of the functions that I mentioned before, like tribe_get_events_title and tribe_get_start_date. You can find a list of our available functions here, and our themer’s guide also has some great info on customizations like this one.

I do want to point out that if you are using the editor in your WordPress dashboard to edit the email template, you won’t be able to use PHP functions – you will need to use something like the filter method you mentioned before to pre-populate the fields, or edit the template files directly (some plugins like ours let you copy and paste the PHP template files into your child theme for editing there, but I’m not sure if Ninja Forms has a similar option).

Please let me know if you have any questions or need any help getting those functions to work! Apologies again for the delay, but I hope that helps!

Thanks,

Jennifer

[Jennifer]

Hi Linda,

You can add multiple widgets or widget shortcodes to a page, but you may run into problems if you try to embed multiple full calendar views onto one page or any onto the main events page. This is because there can only be one “main calendar” per page without some customizations.

However, you can add multiple widget shortcodes to the same page, or widget shortcodes and one full calendar view shortcode onto the same page.

So, using widget shortcodes, yes this is possible! Also, we do offer full refunds within 30 days of purchase if you’re not satisfied with the products, so feel free to test them out and make sure they do what you need!

[Author]

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