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Hi Hendrik,
I’m glad you were able to find a solution! I was thinking you had one fee that you wanted to add across all tickets, but the shipping classes sound like a great way to add different fees to each ticket. Thanks for posting your solution here!
If there is anything else I can help you out with, please let me know!
Thanks,
Jennifer
Hi Mark,
Thanks for sharing that screenshot. I think this may be due to some issues we’ve been having on the EA server. We did just issue a maintenance release this morning that addressed these issues, so can you please try updating to the latest version of The Events Calendar – 4.5.10 – and see if that helps?
I’m sorry for the inconvenience here, but we do appreciate your patience as we work to get these issues resolved. Please let me know how everything is working with the latest version!
Thanks,
Jennifer
No problem. I’m glad that worked for you!
Unfortunately I don’t see that we have the notifications currently scheduled for an upcoming release, but please do post the idea in our Feature Ideas forum. It looks like a similar idea has been posted already, so you can also vote for that one and add your comments below. This way you can also receive updates on the status of your request.
Please let me know if there is anything else I can help with!
Hello,
Thanks for sharing that link…I do see the problem on your site. What I meant to say before was that I tested it in a local environment with a default theme and only our plugins installed, and the links showed up normally on days with no events (see screenshot). Since it is working on my end, I suspect the issue on your site has something to do with a conflict with your theme or one of the other plugins you’re using. Would you be able to confirm this by deactivating all plugins besides ours, switching to a default theme like Twenty Seventeen, and attempting to recreate the issue? If you would prefer to do this in a testing environment, the WP Staging plugin will let you create a quick copy of your live site that you can use for testing.
If you could also share your system info with me, that would be helpful in determining the source of the issue as well.
Thanks!
Jennifer
Hi Laura,
Thanks for reaching out!
While you do have the ability to set the initial status submitted events go into (under Events > Settings > Community), there unfortunately isn’t a way to configure the status after events are edited. This could be set up with a customization however. Our themer’s guide has some great info on customizing our plugins, and we also have a list of recommended developers if you’d like to get help with the code.
Regarding emails, I would recommend trying out the Better Notification plugin, which lets you set up custom notifications based on post events.
I hope that helps! Please let me know if you have any other questions.
Thanks,
Jennifer
Hello,
Thanks for reaching out!
I did some testing on my end and was not able to recreate the issue, but I took a look at your site and see what you mean. My first thought is that this is related to a conflict with your theme or another plugin. Could you try testing for theme/plugin conflicts, if you haven’t done so already?
I’d also recommend making sure you are running the most current versions of our plugins as well as WordPress. Finally, could you share your system info with me so I can see if there is anything there that might be causing this issue?
Thanks!
Jennifer
Hi Gabriele,
Thanks for reaching out!
I took a look at that page, and it looks like some of that styling is coming from the site’s theme – no need to purchase any additional plugins! I do want to point out that the Avada theme has its own styling for our plugins (you can read more about that here). I would recommend starting by adjusting the styles there to see if you can get it close to what you’re looking for. However, keep in mind that the theme plays a large part in how our calendar displays on each site.
You can also adjust the Default stylesheet used for events templates and Events template settings under Events > Settings > Display, which control how much the theme affects the styles of our plugins.
I hope that helps, and please let me know if you have any questions!
Thanks,
Jennifer
Hi Katie,
Thanks for reaching out!
Community Events ($89) will let your users submit events from the front end of the site, which will then be displayed on your sites calendar along with the events you create yourself. You do have the option to require users to be logged in to submit events, which gives you come control over who can create events.
Another useful extension would be Event Aggregator ($89), which will let you import events (manually or on a schedule) from other multiple sources such as Facebook or a Google calendar.
We do offer full refunds within 3o days of purchase if you’re not satisfied with our products, so feel free to test them out and see if they’ll work for you! Please let me know if you have any other questions.
Thanks,
Jennifer
Hi Matteo,
Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in our Events Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.
If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.
Our knowledgebase is a great place to start looking for answers. You can also search our premium forums to see if another user has posted about a similar issue. If you’re having trouble with plugin functionality, the best place to start is by testing for a conflict and by making sure you are running the most current versions of our plugins and WordPress.
Thanks,
Jennifer
Hi Alyson,
Thanks for sharing those screenshots! I took a look at that element, and I don’t see any other settings you could adjust to filter by event date. One thing you could try would be to go under Events > Settings > General and reduce the “Clean up recurring events after” setting so that older events are automatically removed from the site. Another option would be to use the Post Expirator plugin, which allows you to “expire” posts and take certain (configurable) actions when the posts expire, such as adding/removing categories, setting the post to “draft”, and more.
Let me know if that helps!
Thanks,
Jennifer
Hi Lindsey,
Glad to hear it’s almost there! Have you tried using tribe_get_venue()? This should return the venue name.
Regarding the formatting, I did some testing on my end, and the address returned by the tribe_get_full_address function is broken up into different span elements (see screenshot). I think the easiest solution would be to use CSS to display some of those classes as “inline-block”:
.tribe-locality, .tribe-delimiter, .tribe-region .tribe-events-abbr, .tribe-postal-code, .tribe-country-name {
display: inline-block;
}Let me know if that helps!
Thanks,
Jennifer
Hi Adam,
I’m glad you found a solution, and thanks for posting it here for others to see as well! That does sound like a cool feature – would you be able to post it in our Feature Ideas forum? This is what we use to gauge user interest in new features and help plan future development.
In the meantime, please let me know if you have any other questions!
Thanks,
Jennifer
Hi Joelle,
I’m glad to hear you found the source of those instructors! If your client is alright with deleting old events, one solution might be to use a plugin like Post Expirator, which lets you add expiration dates to posts, or this post has some other options for bulk-deleting old events. This can not only help keep the options in the filters up to date, but is also helpful in keeping site performance up.
Since this thread has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open a new one if you have any further questions!
Thanks,
Jennifer
