[Jennifer]

Hello,

I’m sorry to hear you’re running into this issue as well! This is a known issue, and we are currently working on getting it resolved. I linked this thread to our internal ticket, so as soon as we have an update, we’ll let you know here.

In the meantime, can you try updating manually by following these instructions? Please let me know if you this works for you!

Thanks,

Jennifer

[Jennifer]

Hi Fred,

I’m sorry you’re running into this issue, but I’ll be happy to help you get it figured out!

Can you please share your system information with me, as well as a screenshot of your ticket settings (with the sections expanded) and a link to the event on the front end?

Thanks!

Jennifer

[Jennifer]

Hi Matt,

Thanks for reaching out! Unfortunately this is not currently a built-in feature of Community Events, but it could be done with a customization. I would recommend taking a look at our themer’s guide if you’d like to give it a shot! We are not currently able to do customizations, but we do have a list of recommended developers that you could contact if you would like to have the code done for you.

I would also recommend posting this as a feature request over in our Feature Ideas Forum, which is what we use to gauge user interest in new features and help guide future development efforts.

I’m sorry I don’t have a better answer for you, but please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Joseph,

Thanks for checking out our plugins!

There is not currently any built-in functionality that allows you to add multiple dates like that to one event, but you can set the start and end sale dates to tickets that you add to the event. However, these dates would not be included as separate events in the export, although you could potentially make it work that way with a customization.

If you wanted to create three separate events, you could tie them together by adding categories or tags.

I can see how this type of functionality could be useful for other users as well – would you mind posting this as a feature request over in our Feature Ideas Forum? This is what we use to gauge user interest in new features and help guide future development efforts.

We do offer full refunds within 30 days of purchase, so if you’d like to test out any of our plugins, feel free to do so! Please let me know if you have any questions.

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry to hear that the purchase limit isn’t working for you! I just tested this out on my end but was not able to recreate the issue; the purchase limit was working correctly in my local environment. However, I took a look at the event you mentioned on your site, and I was able to add more than 2 tickets to the cart as you described.

Can you try testing for conflicts with your theme and other plugins? If you don’t have a testing site currently, I would recommend the free WP Staging plugin, which will let you create a quick copy of your live site that you can use for testing.

Let me know what you find!

Thanks,

Jennifer

[Jennifer]

Hi Bethany,

I’m sorry you’re running into an issue with the venues and organizers! To clarify, are you not able to add them to the event, or are you not seeing links for them on the front end as mentioned in the thread you linked to?

If you are referring to not seeing links to the venue/organizer pages, this is because they are actually a feature of Events Calendar Pro. So, the venues and organizers will not be linked on the front end without Pro being active.

If you are not able to add them to events at all, then the first step here would be to test for conflicts with your theme and other plugins. The free WP Staging plugin will let you create a quick copy of your live site that you can use for testing if you do not have a testing site already.

Let me know what you find!

Thanks,

Jennifer

[Jennifer]

Hi Ciaran,

Eventbrite Tickets lets you sync events on your site with those on eventbrite.com, but ticket sales are handled entirely within Eventbrite. Users will be taken to eventbrite.com to complete the purchase when they click on a ticket from your site. Our Event Tickets Plus plugin does allow you to sell tickets that you create on your site (including on events that were imported from Eventbrite), but not tickets created within Eventbrite. Event Tickets Plus uses WooCommerce or Easy Digital Downloads to handle ticket sales within your site.

Please let me know if you have any questions on Event Tickets Plus!

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out!

Unfortunately there is not currently any option to edit events inline from the front end, but you can click on the event from the calendar, which takes you to the single event page, and then you will see an “Edit Event” option in the admin bar at the top of the screen. This would currently be the quickest way to get to the event edit screen without having to go through the admin list on the backend.

To add a column to the events list on the backend, I would recommend taking a look at this plugin. Our free Advanced Post Manager plugin can also help with sorting and filtering posts.

We are working on adding the ability for events to visually span multiple days in month view, but unfortunately it has not been released yet. I don’t have a timeline for you as to when it will be completed, but I would recommend casting your vote for this feature request so that you can stay up to date on progress.

Please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi Brian,

Try adding this:

.tribe-events-list .tribe-events-loop .tribe-event-featured .tribe-events-event-cost span .ticket-cost {
display: none;
}

If you don’t want the ticket stock either, just remove the “.ticket-cost” from the end.

Let me know if that works!

Thanks,

Jennifer

[Jennifer]

Hi Callum,

I’m sorry the new version isn’t working for you! Can you try testing this in a default environment with just the events plugins and the PDF extension enabled (and a default theme like 2017) to see if it’s working there? If you don’t have a testing site, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Can you please share your system information with me as well?

Thanks,

Jennifer

[Jennifer]

Hi Robert,

I’m glad the !important helped!

To add the sidebar to your events pages there are a few ways you could go about this. It sounds like you have already tried adjusting the page template for events under Events > Settings > Display, but this did not make a difference? You can also use the get_sidebar() function to add this to the events templates (our themer’s guide has instructions on customizing templates).

To move the license keys to your new site, you’ll want to delete them on the old site and disconnect them, then add them in to your new site. We have some additional instructions on how to do that here.

Let me know if that helps!

Thanks,

Jennifer

[Jennifer]

Hi Ed,

Thanks for reaching out! I tested this out on my end and got the same thing as you. I believe you are correct that clicking back to page one should still give you past events. I went ahead and logged this internally for our developers to look into. As soon as we have an update, we’ll let you know here!

I’m sorry for the inconvenience, but please let me know if you have any questions in the meantime.

Thanks,

Jennifer

[Jennifer]

Hi Chip,

Thanks for reaching out!

Are you using this code to add the attendee names to the list? You could add the comma (or other separator) directly in the template:

<?php echo $attendee_name . ','; ?>

Are you displaying the avatars as well, or just the names? We are a bit limited in the amount of support that we can provide customizations like this, but if you want to send me the code that you’re using (preferably as a gist) and let me know how you’d ideally like to separate the names, I’ll be happy to take a look and see what I can recommend!

Thanks,

Jennifer

[Jennifer]

Hello,

Can you try setting ‘end_date’ as well?

'end_date' => date( 'Y-m-d H:i:s' )

This should set the end of the date range to today, so that future events are not included.

Let me know if that works!

Thanks,

Jennifer

[Jennifer]

Hi Sara,

Thanks for checking out Event Tickets Plus!

You can indeed sell different types of tickets with this extension. Since it uses WooCommerce (or Easy Digital Downloads) to handle checkout as well as all payment processing, users can add multiple tickets to their cart and checkout all at once.

There is not currently support for a donation field, but you could potentially use a third-party plugin to add this functionality. I did a quick search and found the following:

https://wordpress.org/plugins/yith-donations-for-woocommerce/
https://wordpress.org/plugins/donations-for-woocommerce/
https://woocommerce.com/2016/01/woocommerce-for-nonprofits/

Tickets are essentially WooCommerce simple products, so third-party extensions for WooCommerce typically work with tickets the same way that they would with traditional products. However, you would need to test it out to make sure that it will work the way you want it to.

If you’d like to take Event Tickets Plus for a test run, we do offer full refunds within 30 days of purchase, so feel free to do so! Please let me know if you have any other questions.

Thanks,

Jennifer

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