[Jennifer]

Hi Mel,

So if you do want to hide the entire bar, this CSS will get rid of it (be sure to clear your cache after applying it to make sure you can see the changes):

#tribe-events-bar {
display: none;
}

I tested it out on your site, and it’s working on my end (see screenshot).

I just checked the filter myself, and you are right – it wasn’t working for me either. Sorry about that! I will look into this further…we may need to update the article.

In the meantime, let me know if the CSS works for you!

Thanks,

Jennifer

[Jennifer]

Thanks for clarifying! I see what you mean now.

I just tested this out on my end, but I was not able to recreate the issue. Could you please try testing for conflicts with your theme and other plugins? Please make sure you have WP_DEBUG enabled while you do this. If you prefer not to do this on your live site, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

If you could share your system info with me as well, that would be great!

Thanks,

Jennifer

[Jennifer]

No problem, I’m glad that helped! Please let me know if you have any other questions : )

[Jennifer]

No problem!

If you decide to go ahead with Event Tickets Plus and need any assistance getting set up, feel free to reach out to us over in our ET+ forum, and we’ll be happy to help you get it figured out!

[Jennifer]

Hola,

Porque trabajamos en este problema en esta conversación, voy a cerrar esta. Te veré allá!

[Jennifer]

Hola,

Quiero notar primero que el evento se muestra en el día cuando lo empieza…así el evento “Nochevieja” se muestra “correctamente” (como anticipado) en vista photo. Pero he probado esto, y yo encontré lo mismo – yo no veo el evento en algunas vistas con el día acabando a las 8:00.

Yo he creado un reporte de esto y nuestros desarrolladores lo investigarán. También yo he enlazado esta conversación a nuestro reporte, así tan pronto como tenemos una actualización, notificamos aquí. Me disculpo por las molestias, pero gracias por reportar esto!

Jennifer

[Jennifer]

Hello,

Sure thing! You can edit the email template by following these instructions. The file can be found at wp-content/plugins/event-tickets/src/views/tickets/email.php.

If you want to include different information depending on the event, I would recommend using the custom fields that come with Pro. This post has an example on how to add these to the email. You could then add some custom CSS to hide theme from the front end if you would like.

We are a bit limited in the amount of support that we can provide for customizations like this, but if you get stuck or have any questions, please let me know! I’ll be happy to point you in the right direction.

Thanks,

Jennifer

[Jennifer]

Hi Jose,

Yes, sorry for the confusion…you create the custom fields on the backend, but the user fills in the fields on the front end when they purchase tickets. So when you create the ticket, you have the option to add custom fields to it (name, email, and telephone). Then when the user adds tickets from the front end event page, they’ll see those fields appear for each of the attendees (if they’re buying 4 tickets, they’ll get 4 sets of fields).

I hope that clears things up!

[Jennifer]

Hi Guy,

I’m sorry those  steps didn’t work for you…they are usually effective in resolving 404 errors.

Can you try testing for conflicts with your theme and other plugins? Sometimes plugins like Yoast can cause 404 errors, but these can typically be resolved by adjusting the settings from within the plugin.

You can also display past events with the [tribe_events date=”2015-01″] shortcode. You can set the date parameter to any date in the past, and all events from that time forward will be displayed.

Thanks,

Jennifer

[Jennifer]

Hi Steven,

Technically adding custom fields to the tribe_events post type is not too complicated (either with ACF or PHP), but getting them to work on the front end form is a bit trickier. I can point you towards the files that we use for that form, and you can definitely give it a shot!

Community Events edit form:

wp-content/plugins/the-events-calendar-community-events/src/views/community/edit-event.php

Templates for organizer fields:

wp-content/plugins/the-events-calendar-community-events/src/views/community/modules/organizer.php

wp-content/plugins/the-events-calendar-community-events/src/views/community/modules/organizer-fields.php

I’d also recommend taking a look at wp-content/plugins/the-events-calendar-community-events/src/views/community/src/Tribe/Main.php line 1999 for guidance on saving the field when the form is submitted.

We do not currently have any tutorials on displaying ACF fields on events pages, but you would want to customize the template for that section of the single events page:

wp-content/plugins/the-events-calendar/src/views/modules/meta.php.

ACF has some really good documentation on displaying these fields, so I would recommend taking a look at that.

I hope this helps get you started!

[Jennifer]

Hi Mel,

Thanks for sending the link! I took a look, and to hide the text, you can add this (see screenshot):

ul.tribe-bar-views-list {
display: none;
}

However, it looks like you might be trying to remove the bar entirely? I would recommend taking a look at this article, which has instructions on removing/customizing the bar.

Please note that per our forum guidelines, we typically do not provide support for CSS customizations, but if you have any other questions on this, I’ll be happy to see what I can recommend!

Thanks,

Jennifer

[Jennifer]

Hi Christopher,

Thanks for sending that info! I see in the screenshot that you have the “start sale” date set to a date in the future (11/22). Tickets will not show up on the front end until that date. Can you try changing it to today or a past date and see if you can see the tickets on the front end?

Thanks,

Jennifer

[Jennifer]

Hi Robert,

Thanks for clarifying! I’m not familiar with the WooCommerce bookings plugin, but I believe you would either need to do a customization or use a third-party plugin (I did a quick search and found this one) to get different forms for different products at checkout. There is nothing built into our plugins that would provide the ability to use different checkout forms for tickets, but tickets are essentially WooCommerce simple products, so they should work the same way as traditional products that you would create through the WooCommerce plugin.

I’m sorry I don’t have a better answer for you, but if you have any other questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Robert,

Thanks for clarifying! I’m not familiar with the WooCommerce bookings plugin, but I believe you would either need to do a customization or use a third-party plugin (I did a quick search and found this one) to get different forms for different products at checkout. There is nothing built into our plugins that would provide the ability to use different checkout forms for tickets, but tickets are essentially WooCommerce simple products, so they should work the same way as traditional products that you would create through the WooCommerce plugin.

I’m sorry I don’t have a better answer for you, but if you have any other questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi George,

Thanks for sending the screenshot! I was thinking that you were using tax classes to add the fees to tickets. It looks like the fees are being added through the WooCommerce Authorize.Net AIM Gateway plugin. I’m not familiar with that plugin, so I’m afraid I’ll have to refer you to the WooCommerce documentation for this one. However, you might try enabling taxes, which will give you the “Display prices during cart and checkout” option under WooCommerce > Settings > Tax. I’m not sure how that will work with the extension you’re using, but it’s worth a shot!

Let me know how it goes!

Thanks,

Jennifer

[Author]

Posts