Display Additional message on Ticket e-mail

[hokbay]

Hi support,

Is there a way to display an additional message on ticket e-mail? Such as Driving Instructions, Check-in Instructions, etc.?

Thanks.

[Jennifer]

Hello,

Sure thing! You can edit the email template by following these instructions. The file can be found at wp-content/plugins/event-tickets/src/views/tickets/email.php.

If you want to include different information depending on the event, I would recommend using the custom fields that come with Pro. This post has an example on how to add these to the email. You could then add some custom CSS to hide theme from the front end if you would like.

We are a bit limited in the amount of support that we can provide for customizations like this, but if you get stuck or have any questions, please let me know! I’ll be happy to point you in the right direction.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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