[Jennifer]

Hi Kelsey,

Thanks for reaching out! I’d be happy to help you out with this!

Just to clarify, are you looking to only show recurring events once in month view, or did you want to hide the recurring events from the month view entirely?

Thanks,

Jennifer

[Jennifer]

Hi Jose,

We currently do not have a demo site for the backend (although you can see the frontend over on wpshindig.com). We do not have a trial period, but our refund policy means that if our plugins aren’t working out for you, you are entitled to a full refund within 30 days of purchase. Let me know if you have any other questions!

[Jennifer]

That is correct, all payment settings will be within the WooCommerce plugin. Once you install and activate WooCommerce, Event Tickets Plus will work with it automatically! If you run into any issues, please let me know.

Thanks,

Jennifer

[Jennifer]

Thanks for sending those links! Unfortunately Event Aggregator will currently only import from the following sources:

• CSV File: A filed type created from a spreadsheet. Importing from a CSV file is covered in this tutorial
• Facebook: Events that are published to a public Facebook page or group, or public events hosted by an individual Facebook user
• Google Calendar: Events that are published to a Google Calendar account
• iCalendar: Events from any calendar application with an active and valid iCalendar feed, which is defined as feeds that offer a standardized format for exchanging calendar data between applications
• ICS File: a file type which contains iCalendar data. Importing from a ICS file is covered in this tutorial.
• Meetup: Events that are published to a Meetup.com group
• Other URL: Events that are published on another website using The Events Calendar

But I am happy to switch your license to Events Calendar Pro! This article should help getting set up with Pro, and please feel free to reach out if you have any questions!

Thanks,

Jennifer

[Jennifer]

This reply is private.

[Jennifer]

Hi Dave,

So sorry for the delayed response here! I’m glad to hear that the extension worked for you! Removing the other fields would require a bit of a customization. The simplest solution would be to hide the extra fields with CSS, which you can add to the Custom CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme, for example:

div.tribe-event-tickets-plus-meta-attendee:not(:first-child) {
display: none;
}

You can also customize the template. Our themer’s guide has some instructions on how to copy over templates into your child theme for editing. The file you’ll want to copy in this case can be found at wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php.

Let me know how this works for you and if you have any questions!

Thanks,

Jennifer

[Jennifer]

Sure thing! You could use the tribe_get_events function to pull in the events and then display their information in any format you like. You could also customize the template for day view. If you’d like to go this route, our themer’s guide has instructions on customizing our templates, and you can find this one at wp-content/plugins/the-events-calendar/src/views/day.php.

If you get stuck with the code or have any questions, please let me know! I’ll be happy to point you in the right direction.

Thanks,

Jennifer

[Jennifer]

Hi Robert,

No worries, you do not need to create a new thread : ) I’m glad you were able to find a solution to your original question!

I tested out the CSS from the article on my end, and I was able to get it working by adding “!important” (see screenshot). Can you give this a shot and see if it works for you as well? If not, can you please send me a link to the page you have the widget on? I’ll be happy to take a look and see what I can recommend!

Thanks,

Jennifer

[Jennifer]

Thanks for sharing the screenshots! I see now where the confusion is coming from…The “WooCommerce” option is actually the exact same thing as the “+New ticket” option in the newer version. Before, after clicking the “Add new ticket” button, you had the option to select either an RSVP-style ticket or a paid (WooCommerce) ticket. Now, this option is split into two separate buttons. The “+New ticket” button creates a WooCommerce ticket, and the “+New RSVP” button creates an RSVP-style ticket.

So when you create a new (non-RSVP) ticket in both versions, you are in fact creating a WooCommerce simple product. In the new interface, you can still edit the ticket in WooCommerce as you could before (see screenshot). From there, you should be able to set up the discounts in the same way you did before.

I’m sorry for the confusion here! Can you try creating a WooCommerce ticket in the new version and see if you are able to get the discounts set up in the WooCommerce product screen for the ticket?

Thanks,

Jennifer

[Jennifer]

Hi Steven,

It looks like you’re using the  [tribe_events view=”day” tribe-bar=”false”] shortcode? Unfortunately we have identified a bug with the previous/next navigation when using the tribe-bar=”false” attribute in 4.4.19. So for the time being, you can either downgrade to 4.4.18 (by following these instructions) or use [tribe_events view=”day”] instead and then hide the bar with CSS:

#tribe-events.view-day.tribe-bar #tribe-events-bar {
display: none;
}

I’m very sorry for the inconvenience! I did link this thread to our internal ticket for this issue, so as soon as we have an update, we’ll let you know here. In the meantime, please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Mel,

Thanks for reaching out! I took a look at your site, but I am not seeing any issues with the title in photo view (see screenshot). Could you please clarify how you would like to change it and also send me a link to the page you’re looking at?

Just to clarify, it sounds like you are trying to hide/remove the “View As” text entirely? If so, try adding the following CSS:

#tribe-bar-views label {
display: none !important;
}

Let me know if that helps!

Thanks,

Jennifer

[Jennifer]

Hi John,

Since we’re working on this question over in this thread, I’ll go ahead and close this one out. See you over there!

[Jennifer]

Hello and thanks for checking out Events Calendar Pro!

You can find a list of the widgets that come with Events Calendar Pro here (which you can also display with shortcodes), but I think the photo view that comes with Pro would probably be the closest to the example you sent. You can also display events in this view with a shortcode. You can find a live example here.

We do offer full refunds within 30 days of purchase, so if you’d like to take Pro for a test run, feel free to do so! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi James,

Thanks for reaching out!

Unfortunately there is not currently an out of the box way to exclude the subcategories, but it could be done with a customization. I would recommend taking a look at our themer’s guide, which has some great info on customizing our plugins. We are not currently able to do customizations like this, but if you get stuck with the code or have any questions, please let me know! I’ll be happy to point you in the right direction.

If the depth attribute is something you would like to see added in a future release, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.

Thanks,

Jennifer

[Jennifer]

Hi John,

Currently tickets can only support one price at a time. Sorry for the bad news there! You could create a separate ticket for the child price, or you could also use a coupon to offer a discount for a child ticket. Tickets are essentially WooCommerce simple products, so you can typically use WooCommerce features like this with tickets as well.

Does that help? Please let me know if you have any other questions!

Thanks,

Jennifer

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