Event Tickets Plus

[tbg1997]

We recently purchased the Events Calendar Pro for event registration features. It seems we need Event Tickets Plus to have paid tickets though.

1. Do we need The Events Calendar Pro to use Event Tickets Plus?
2. If we don’t need Events Calendar Pro is there a way to switch our subscription to Event Tickets Plus?
3. Is there a handling fee when people pay for events online with Event Tickets Plus?

Thanks

[Jennifer]

Hello,

Thanks for reaching out! You are correct that Event Tickets Plus is the plugin you need to be able to sell tickets on your site, and Events Calendar Pro is not required for this functionality.

We do not charge any fees when users purchase tickets on your site…the checkout and payment process is actually handled by either WooCommerce or Easy Digital Downloads, so any fees associated with payment processing would depend on which payment gateways you use (PayPal, Stripe, etc.). Would you like me to go ahead and switch out your license?

Thanks,

Jennifer

[tbg1997]

Yes please, that would be great. Thank you.

[Jennifer]

This reply is private.

[tbg1997]

Great, thank you. So I need to install WooCommerce and configure that the way we want to accept payments. Are there any steps on the Event Tickets Plus side that will need to be configured to accept payments?

Thanks

[Jennifer]

That is correct, all payment settings will be within the WooCommerce plugin. Once you install and activate WooCommerce, Event Tickets Plus will work with it automatically! If you run into any issues, please let me know.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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