Out of stock!

[Fred]

Dear Forum,

I just renewed my license and get “Out of stock!”

What to do?

Thanks,
Fred

[Jennifer]

Hi Fred,

I’m sorry you’re running into this issue, but I’ll be happy to help you get it figured out!

Can you please share your system information with me, as well as a screenshot of your ticket settings (with the sections expanded) and a link to the event on the front end?

Thanks!

Jennifer

[Fred]

This reply is private.

[Jennifer]

Thanks for sending that over Fred! Everything looks alright in your system info…for the screenshot, I was actually referring to the ticket settings, which you can find under the Tickets section on the event edit screen that you send the link for. When you take the screenshot, please make sure that all of the sections are expanded so that I can see all of your settings.

I would also recommend testing for a conflict with your theme and other plugins if you haven’t done so already! If you don’t have a testing site, the free WP Staging plugin will let you create a quick copy of your site that you can use for testing.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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