curl errors when updating events tickets plus to 4.6.2

[wellnix1958]

An error occurred while updating Event Tickets Plus: Download failed. cURL error 61: Unrecognized content encoding type. libcurl understands deflate, gzip content encodings.

[Jennifer]

Hello,

I’m sorry to hear you’re running into this issue as well! This is a known issue, and we are currently working on getting it resolved. I linked this thread to our internal ticket, so as soon as we have an update, we’ll let you know here.

In the meantime, can you try updating manually by following these instructions? Please let me know if you this works for you!

Thanks,

Jennifer

[Patricia]

This reply is private.

[wellnix1958]

Settings for WordPress PHP cURL connections.

Current PHP version:7.1.12

Your server’s PHP cURL version information and features:
cURL version: 7.57.0
Host: x86_64-redhat-linux-gnu
IPv6 support: yes
Kerberos V4 support: no
SSL support: yes
SSL version: OpenSSL/1.0.2m
libz HTTP deflate support: yes
libz version: 1.2.7
Protocols: dict, file, ftp, ftps, gopher, http, https, imap, imaps,
ldap, ldaps, pop3, pop3s, rtsp, scp, sftp, smb, smbs, smtp, smtps,
telnet, tftp

NOTES:
* If you set CURLOPT_SSL_CIPHER_LIST it must be in the proper format for
your SSL version (NSS or OpenSSL).
* Stream resource or curl share option values will be ignored.
* Enter array option values as a comma separated list.

/Example rule for Paypal IPN:/
Host: http://www.paypal.com
Protocol: https
Option: CURLOPT_SSLVERSION
Value: 6

[Patricia]

Hi Michael,

Thanks for your confirmation! You can uninstall the cURL Options plugin now. Our team is actively working to solve the problem: we will contact you as soon as a solution is available.

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Nico]

Hey,

Good news! We have fixed this issue in our plugin updates server. No software update is required for the fix to be applied, plugin updates should just work fine now 🙂

Please let us know if there’s anything else we can do to help,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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