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Geoff B.
MemberGood evening Valerie and welcome back!
Thank you for reaching out to us. We’ll gladly answer your question.
I currently have the mini events calendar widget embedded on my home page. It is showing a maximum of 5 events below it. I want it to show more than that – let’s say 8 – but the only place I can see to change this setting is when you place this widget in the sidebar, which I do not want to do.
I am guessing this is because you want to make sure all other pages (but the home page) show only 5 events. Can you confirm ?
If you want to only impact the home page’s mini-calendar widget, there are a couple of ways to do this:
- Create a separate widget area just for the home page. This would be the easiest solution as you could use a separate copy of the mini-calendar widget with it’s own setting.
- You could “cheat” by adding a separate widget that’s meant to display only on the home page with the number of events you want. Then, through CSS, you can show/hide the 2 mini-calendar pages depending on which page your website’s visitor are on.
- You could program (more involved) a special functions to force the number of events to a certain value in the mini-calendar widget if the visitor is on the home page
I would be glad to help you with any of these if you need assistance.
Let me know if that helps.
Have a great day!
Geoff B.
Geoff B.
MemberGood afternoon Paul,
Thank you for reaching out to us with this question.
We will gladly try to assist you on this topic.Is there a way to exclude an event which is in progress, so it always starts with the next one, instead? I have a child theme if it helps?
The answer is yes, this is totally feasible. You’ll have to do a customization on the event list widget.
Fortunately, you can want to read our Themer’s guide to get started on the right foot.Once that’s done, you should read the following post to be able to tweak things to your liking.
Finally, I would suggest taking a look at the following snippet which is really close to what you are trying to achieve.
https://gist.github.com/GeoffEW/ef2da29e76f585f1ef8d
Let me know if that helps.
Have a great day!
Geoff B.
February 5, 2016 at 1:56 pm in reply to: New Customer Order e-mail delivered to wrong address #1068488Geoff B.
MemberHello again Aindreas,
We are sorry to hear about the acknowledgement email issue you have been experiencing.
I will do my best to help you get to the bottom of things.As a first troubleshooting step, could you please provide us with your system information in a private reply ?
Technically, there are multiple emails being sent out upon payment of a ticket (all of which are typically handled by WooCommerce and not our plugins).
If you don’t mind, could you please provide a screenshot of the acknowledgement of payment emails you are receiving (via Dropbox or Google Drive) ?Finally, one quick question, once payment of the ticket is received, do you change the status of the WooCommerce order to “Completed” ?
Have a good week-end,
Geoff B.
Geoff B.
MemberGood evening Aindreas and welcome back!
Thank you for reaching out to us.
We will gladly try to answer your question.I was wondering if there is a way to export the calendars information in such a way that it works with excel, as in is there a setting or an easy way to change the type of the export?
The proper file format to achieve that would be a .csv file.
Unfortunately, as my colleague Ron suggests in the following thread, there are no perfect way to do this for now.
That being said, it’s totally worth investigating the different CSV post exporter plugins out there, especially if they support custom post types.As an alternative, please note that you can vote for feature requests in our User Voice forum (as well as submit new ideas).
Here are a couple of links to do just that:- https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/4986947-custom-export-of-events-data
- https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/11454441-allow-print-or-xls-export
I wish I had a better answer for you, but for now it’s the best one I have at the moment.
Is there anything else I can help you with ?
Have a good week-end,
Geoff B.
Geoff B.
MemberGood evening Oren and welcome to the Events Calendar Support forum!
Thank you for reaching out to us. We are sorry to hear about the issues you have been experiencing.
We will gladly try to assist you on this topic.1. There are some errors on my Calendar page at the bottom: http://www.xn--4dbcyzi5a.com/events/
Based on the content of that error and on what I am seeing with the Google Chrome inspector, this is most likely caused by either:
- A template customization (is there a tribe-events folder in your WordPress theme ?)
- The improper use of the After HTML option of the plugin (since this looks like Javascript)
As a first troubleshooting step, could you please provide us with your system information in a private reply ?
You might also want to take a look at the error messages in the Console (e.g.: Uncaught ReferenceError: wppas_ga is not defined)
2. There are RTL alignment issues. The plugin should switch the “Next” and “Previous” arrows so the “next” is on the left and the “previous” is on the right. Same thing with the Title that should be on the right side and not on the left side. Plus, there’s no way to translate the “View All Events” on the top of an event-page.
I am not sure why there should be an issue with the RTL alignment. Perhaps this is related to the previous issue.
In any case, you might want to go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.
Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.
As for the inability to translate “View all events”, perhaps taking a look at the following thread will prove helpful.
Have a great week-end,
Geoff B.
Geoff B.
MemberHello again Malkoi,
Thank you for your question.
I wonder if you have some details or information you could share that I could present to the developers to make the process faster and minimize the trial & error period?
I am unsure what type of information you are looking for exactly. My guess is that it will greatly depend on what you want the app to do exactly.
QR code apps are pretty straightforward (in fact with a bit of research you can get the basic outline of the code).
With that in mind, here’s my recommended reading for them:
Let me know if that helps.
Have a great day!
Geoff B.
Geoff B.
MemberGood evening Maikol and welcome back!
Thank you for reaching out to us.
We will gladly try to assist you on this topic.Are there possibilities to offer an iframe code string for the ticket checkout?
That’s a great question.
I’m assuming (based on your licenses) that you are using WooCommerce.
Since our plugin doesn’t actually handle the Checkout, I would ask the Woo team about that possibility.Let me know if that helps.
Have a great day!
Geoff B.
Geoff B.
MemberGood evening Scott and welcome to the Events Calendar Support forum!
Thank you for reaching out to us. We are sorry to hear about your recurring events showing improperly.
We will gladly try to assist you on this topic.As a first troubleshooting step, could you please provide us with your system information in a private reply ?
Also, if you don’t mind, could you send me a screenshot of your recurring events settings (via dropbox or Google Drive) ?
Have a good week-end,
Geoff B.
Geoff B.
MemberGood afternoon Amin,
As I said, there is no solution but trial and error at this point.
Here are the first ones I would try to remove:
- Breadcrumb related lines
- Responsive related lines
- Duplicate related lines (filter callback)
- Action callback: Output common meta for listings
- Get relative width for current block
- //Remove Query string of css/js files
- //parsing
The other files that can have an impact are archive.php and single.php of your theme.
Let me know if that helps.
Have a great day!
Geoff B.
Geoff B.
MemberGood afternoon John,
Thank you for doing all the tests.
You are right, it does look like there is some theme conflict or template override issue.
Can you tell me if there is a tribe-events folder in your Enfold theme ?Have a good week-end,
Geoff B.
Geoff B.
MemberThis reply is private.
February 5, 2016 at 11:29 am in reply to: Charging for an event listing – Wish to offer a 'Free' and a 'Paid' option #1068406Geoff B.
MemberGood afternoon Bob,
Is there any functionality in PRO and Community Events plugins to enable ‘rights’ to post an event against their LogIn account? i.e – Can I allow ONLY CERTAIN users to submit events?
Just to clarify, you have a couple of way to go about this:
- With no extra plugin but the Core (free) one, you can let people create events in the WordPress backend provided they have a user role that has the proper capabilities (publish_tribe_events). In fact I recommend you read more about it (using the Members plugin).
- If on the other hand you want people to be able to create events from the front-end, then you have to use Community Events. By default, you have to be logged in to be able to post and using the Members plugin (as explained above) you should have total control over who can do what (based on their user role).
If I was to enable Community Events and set ‘New Events’ status default to ‘Draft’ I would, in effect, be able to review the ‘draft’ events against the WordPress User details and then, albeit manually, see if they have OUR permission to add new events. If the user details are allowed to add events, manually publish – if NOT allowed, reject the event and send an e-mail notifying why? Would this work?
This can totally work too. You have control over the default status of submitted Community events as part of the Community Events plugin.
It’s really down to your personal preference.
..also, would the Event tickets plugin be of any benefit in trying to achieve this functionality?
Actually no, not for that specific goal.
Let me know if that helps.
Have a great day!
Geoff B.
Geoff B.
MemberGood afternoon Terry,
Thank you for your amazing understanding.
I will absolutely let you know as soon as I have any updates.Is there any way to flag an event so that it is not overwritten on import? We are running the iCal import on a daily basis and, obviously, do not wish to edit the same events every day.
Actually, this is where the built-in feature is awesome.
Events that have been imported once (even if edited) will not reimport again (to prevent duplicates).
Just to make sure, I tested it with the Winston Salem event and it works like a charm on my end 🙂Have a good week-end,
Geoff B.
Geoff B.
MemberThis reply is private.
February 5, 2016 at 10:17 am in reply to: New WooCommerce Tickets not showing up on Event Page #1068369Geoff B.
MemberGood afternoon Jadu,
This is awesome! I’m happy to hear that.
I believe you might be right, caching does some pretty weird things sometimes.
Please come back if you have any other issues. For now, I’ll close this thread.
Have a good week-end,
Geoff B.
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