[Jennifer]

Hi Jeff,

One thing to check would be the Import Date Range Limit setting under Events > Settings > Imports > Global Import Settings. If the range is too short (meaning that there are not any upcoming events within that range), then this message will show up.

If adjusting that doesn’t help, then can you send me a few of the links that you’re using so I can test them out? You can mark your reply as private if you don’t want to post them publicly.

The user in the thread you linked to was getting a different error when trying to import, in which case downgrading helped. If you noticed that this started happening shortly after updating The Events Calendar, then you might try downgrading to the version you were using previously to see if that makes a difference.

Let me know what you find!

[Jennifer]

Hi Laura,

Hope you had a great holiday season – thanks for updating and sending your system info again! I see in your last post that you only have photo view enabled – can you try enabling month view as well under Events > Settings > Display > Enable event views? Once month view is checked there, it should show up using the shortcode.

Let me know if this works!

Thanks,

Jennifer

[Jennifer]

Hi Katie,

I misunderstood what you were looking for…

This will change the title and background of the title in the tooltip (for month view only – see screenshot):

.view-month #tribe-events-content .tribe-events-tooltip .summary {
background-color: blue;
color: white;
}

We are limited in the amount of support that we can provide for CSS customizations like this, but I hope this helps!

[Jennifer]

Hi Mike!

You can create custom fields directly on tickets and save them from there to be used globally, or you can go into Events > Ticket Fieldsets and create them from there.

This article has some more details on how these fields work. If you’re not seeing these on your end, the next step would be to run through the steps outlined here to test for conflicts with your theme and other plugins, and please share your system info with me as well.

Thanks,

Jennifer

[Jennifer]

Hi Tyler,

If you’re looking for a full calendar view, then the categories are going to be your best bet. I’m sorry I don’t have a better solution for you at the moment! But I would recommend posting this as a feature request over in our Feature Ideas Forum. This is what we use to gauge user interest in new features and help guide future development efforts.

If there’s anything else I can help with, please let me know!

Thanks,

Jennifer

[Jennifer]

Thanks for clarifying!

If a user creates an event on the front end (via the community submission form), he would then need to create and edit any tickets from the backend, as Community Tickets is required to create tickets (RSVP or paid tickets) on the front end. From your system info, it doesn’t look like you are using Community Tickets – is that correct?

If you’re not, then no users should have the ability to create/edit tickets from the front end, although tickets will show up on the event page if they are added to the event from the backend.

Can you tell me what user roles you’re giving to users who are submitting events from the front end?

[Jennifer]

Hi Ezekial,

I’m glad that the fields are displaying now! The ticket interface went through some major changes between 4.5.3 and the current version, and the default is now to use the global capacity option.

You did however find the correct hook to change the default. You can change it to “capped” or “own”:

add_filter( 'tribe_tickets_default_ticket_capacity_type', 'own' );

You can add this to the functions.php file of your child theme. Let me know if that works!

[Jennifer]

Hi Jeff, thanks for pointing that out! I’m glad that worked for you Heather. Those settings should be unchecked by default.

If you run into any other issues, please let us know!

[Jennifer]

No problem! Since this thread has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open up a new one if you have any further questions.

Thanks!

[Jennifer]

No problem! This thread will close automatically after two weeks of inactivity, but if you need any assistance after that, you can open up a new thread any time.

Thanks,

Jennifer

[Jennifer]

Hi Michael,

I’m not sure why you didn’t get the email, but I’m glad that updating manually worked for you! Since this has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open up a new thread if you run into any further issues.

Happy New Year!

[Jennifer]

Hi Sarah,

I’m sorry you’re not able to import from Google…can you please send me a link to the calendar you’re trying to import from so that I can test it out on my end?

I’d also recommend taking a look at this article to make sure that you’re grabbing the correct URL from the calendar.

Thanks,

Jennifer

[Jennifer]

Hi Katie,

I’m glad that worked!

Try this for the title colors:

#tribe-events-content .tribe-events-month-event-title a {
color: blue;
background-color: red;
}

[Jennifer]

Hi William,

For repeat events, I would recommend using The Events Calendar in conjunction with a plugin like Post Duplicator to be able to quickly copy repeat events. This does not copy the ticket along with the event, so you would then need to create tickets on the copy.

I believe what you are looking for is possible, but I do want to emphasize that tickets are created on the events themselves, not separately as WooCommerce products and then linked to events. Tickets are essentially WooCommerce simple products, so once the ticket has been created, you can then go into WooCommerce and edit it as you would regular products (although it does need to be a simple product).

I would recommend taking a look at our demo site so that you can see how this looks on the front end, and the following articles review how the backend looks and what settings/options are available:

New User Primer: Event Tickets and Event Tickets Plus

Settings Overview: Event Tickets and Event Tickets Plus

Managing Your Orders and Attendees

Moving Tickets

Let me know if you have any other questions!

[Jennifer]

You can actually copy or upload it here as a gist in Github and then paste the link to it in your reply.

Thanks!

[Author]

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