[Jennifer]

Hi Shannon,

With Events Calendar Pro, there are a few options for embedding events (past or future) on pages. I think either the full calendar view shortcodes (which include a date parameter) or the single event shortcode (which lets you display the event by ID).

Otherwise, I would recommend taking a look at the tribe_get_events function, which will let you pull a custom events query.

We do offer full refunds within 30 days of purchase, so if you’d like to test Pro out to see if any of these options will do what you’re looking for, feel free to do so! Please let me know if you have any questions or if I’ve misunderstood what you’re looking for.

Thanks,

Jennifer

[Jennifer]

Hi Christopher,

I’m sorry that you’re running into these issues, but I’ll be happy to help you get them resolved.

I believe the problem with the sorting is coming from a conflict with the Post Types Order plugin. This post has some code that you can add to the functions.php file of your child theme, which should get the posts sorted correctly for you.

There is a known compatibility issue with Divi related to pagination, but we do have an extension that should fix it for you. Can you give this a try and let me know if it works?

Thanks,

Jennifer

[Jennifer]

Hi Elizabeth,

I’m sorry that you’re running into this issue with photo view…I took a look at your site, and the events appear to be in the correct order. Were you able to get this resolved? If not, can you please send me a link to a page where this is happening so that I can take a look?

Thanks,

Jennifer

[Jennifer]

I’m glad you were able to get this figured out, but just in case there are any lingering questions, I would recommend taking a look our New User Primer for Community Events.

If you do have any further questions, please let me know!

Thanks,

Jennifer

 

[Jennifer]

Hi Kathleen,

We are still working on getting this resolved, but I did link this thread to our internal ticket. As soon as we have an update, we’ll let you know here.

I’m sorry for the inconvenience this is causing, but thank you for your patience as we work on fixing this!

Thanks,

Jennifer

[Jennifer]

You can override the language files in the plugin – I would recommend the following articles with guidelines on updating a translation:

How to Override Plugin Language Files

Translating The Events Calendar

Please let me know if this works for you!

Regarding Community Tickets, we do occasionally run promotions, so I would definitely recommend subscribing to our newsletter so that you can stay up to date

[Jennifer]

Hi Xavier,

Thanks for sending that over! I ran this by the extension developer, and he is currently looking into what is causing this. So far, we have not been able to recreate it, so we are actively working on narrowing down the source of this issue.

We’ve had a few other users reporting this same problem, but it appears to only be occurring with paid tickets, not free tickets – multiple users are reporting that only paid tickets are missing the PDF. Can you test this out and see if you are getting the same behavior?

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry you’re running into this issue with your site’s performance! We just released a new version of Event Tickets (4.6.3), so I would first recommend upgrading to the newest version to see if that makes any difference. If you don’t see a prompt to update in the Plugins section, you can do so manually by following these instructions.

If not, I would recommend installing the free Query Monitor plugin, which is great for showing slow queries and errors. This can help us pinpoint the source of the issue.

Please let me know what you find, and we can continue troubleshooting from there.

Thanks,

Jennifer

[Jennifer]

Hi David,

I’m sorry you’re not able to add tickets to your events, but I’ll be happy to help you figure out what’s going on.

First, can you try updating to the latest versions of Event Tickets (4.6.3), The Events Calendar (4.6.9), and Events Calendar Pro (4.4.21) to see if that makes a difference?

If not, the next step would be to try testing for conflicts with your theme and other plugins (basically trying to recreate the issue in an environment with a default theme enabled and all other plugins besides The Events Calendar, Event Tickets, and Event Tickets Plus disabled), making sure to have WP_DEBUG enabled. Please also check for Javascript errors by opening up the console (right click, click “Inspect”, and then go to the Console) and trying to recreate the issue. If any errors appear, please copy/paste them into your reply.

We are not able to login to user sites, but please let me know what you find!

Thanks,

Jennifer

[Jennifer]

Hi Lubo,

 

Just to make sure I understand correctly, it sounds like you’re looking for:

-Buying a 2-day ticket would need to reduce the stock of both of the 1-day tickets, but

-Buying a 1-day ticket should not reduce the stock of the other 1-day ticket

-Buying a 1-day ticket should reduce the stock of the 2-day ticket

I believe this level of complexity is a bit beyond the capabilities of the current shared capacity functionality…If you’re using shared capacity for all 3 tickets, there isn’t a way to have a ticket sale reduce the capacity of one ticket that’s sharing capacity but not another.

You can try using the “Sell up to” feature to set a limit on how many of each ticket type can be purchased (and increasing the shared capacity), but I tried out a few scenarios in my local environment and was not able to find one that fit these requirements.

I’m sorry I don’t have a better solution for you here, but I would definitely recommend posting this as a feature request over in our Feature Ideas Forum, which is what we use to gauge user interest in new features and help guide future development efforts.

As an alternative, you might try using a third-party plugin to extend the default WooCommerce coupon functionality to allow users to apply coupons when buying both tickets or to automatically apply a discount when both tickets are added to the cart. I did a quick search and found these:

WooCommerce Discount Rules

WooCommerce Bulk Discount

Dynamic Pricing and Discounts for WooCommerce

I hope this is helpful, and please let me know if you have any questions or if I’ve misunderstood what you’re looking for!

Thanks,

Jennifer

[Jennifer]

Hi Karly,

The box to create an organizer that appears on the event creation screen is actually coming from wp-content/plugins/the-events-calendar/src/admin-views/create-organizer-fields.php. Unfortunately, there is not currently a way to edit these files like you can the front end views. The only way to make this change would be to edit the core files, which is not recommended because your changes will be overwritten as soon as you update the plugin. I’m sorry for the bad news here!

I would recommend posting this as a feature request over in our Feature Ideas Forum, which is what we use to gauge user interest in new features and help guide future development efforts.

If you have any questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Awesome, good luck with the customization, and please let us know how it goes!

[Jennifer]

Thanks Eric! I did some further testing on this, and it actually looks like the location search is also removed by default when the “Hide location search” option is checked, but the “From” field is not removed. So sorry for the misinformation there!

If you want to disable the general search and keep the location search, you can use the snippet in this article to remove the general search (with the “Disable the Event Search Bar” option unchecked):

function remove_search_from_bar( $filters ) {
if ( isset( $filters['tribe-bar-search'] ) ) {
unset( $filters['tribe-bar-search'] );
}

return $filters;

}

I hope this clears things up, and if you need any further assistance in getting the correct fields to display, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Nicolas,

I’m glad to hear that this is working for you now. If this does happen again, please let me know.

This thread will close automatically after two weeks of inactivity, but you can open up a new thread anytime. Just reference this one, and we’ll be happy to continue working on this with you!

Thanks,

Jennifer

[Jennifer]

Hi Amy,

Currently the only way to edit the form (besides using the additional fields) is to edit the template, which you can find at wp-content/plugins/the-events-calendar-community-events/src/views/community/edit-event.php. Our themer’s guide has instructions on how to copy the template into your child theme. Once you do that, you can edit the template there, and that template will override the default one from the plugin. This also helps ensure that your changes will not be erased when you update the plugin.

We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck, please let me know exactly what you’re trying to add and where, and I’ll be happy to point you in the right direction!

[Author]

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