Update error in v4.4.19

[Kathleen]

v4.4.19 would not update from the WP Plugins page. It threw an error about curl not supporting the file type. I was able to update it manually.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/cannot-download-update-file/

[Jennifer]

Hi Kathleen,

I’m sorry the automatic update didn’t work, but I’m glad that you were able to update manually. We have had some users reporting this same issue lately and are looking into what could be causing it.

If you run into any other issues in the meantime, please let me know!

[Kathleen]

Hi, Jennifer,

FYI, the update issue persists with the latest update to 4.4.21. Same curl error message.

Thanks.

[Jennifer]

Hi Kathleen,

We are still working on getting this resolved, but I did link this thread to our internal ticket. As soon as we have an update, we’ll let you know here.

I’m sorry for the inconvenience this is causing, but thank you for your patience as we work on fixing this!

Thanks,

Jennifer

[Nico]

Hey,

Good news! We have fixed this issue in our plugin updates server. No software update is required for the fix to be applied, plugin updates should just work fine now 🙂

Please let us know if there’s anything else we can do to help,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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