[Jennifer]

Hello,

I’m glad to hear that you were able to get it working! If you haven’t come across these articles already, they may be helpful in the future:

New User Primer: The Events Calendar and Events Calendar Pro

Recurring Events

New User Primer: Community Events

Since this has been marked “Resolved”, I’ll go ahead and close it out. Feel free to open up a new thread if you run into any further issues!

[Jennifer]

Thanks for clarifying Sheri, I was assuming you were referring to your main blog page.

I am not too familiar with the Beaver Builder plugin, but I would recommend checking with them (you can reach their support team here) to see if this is possible. I took a look through their documentation and found that they do have some articles on using The Events Calendar with Beaver Builder – this one in particular might be helpful.

I hope this helps, and please let me know if you have any more questions!

[Jennifer]

Hi Christopher,

I’m glad that the Divi extension worked for you! The Post Order Type plugin changes the default order or posts, but the snippet in the post that I linked to tells the events to ignore any custom sort order, which has worked for other users with this issue in the past. Did you try adding this to your functions.php file?

Please let me know if there is anything else that I can help with!

[Jennifer]

Hi Evangelie,

Unfortunately the attachment did not come through. Currently it is only possible to add attachments directly to the post on the website – they do not come through when replying via email. Can you please login and attach it directly to the post?

Thanks,

Jennifer

[Jennifer]

Hi Evangelie,

I’m sorry the tickets aren’t showing up for you…can you please send me a screenshot of your “Advanced” settings for the tickets on that event?

One thing to check is the start and end sale dates on the ticket (under Advanced settings – see screenshot). If the current date and time is not within those dates, the tickets will not display on the front end.

[Jennifer]

Hello,

I’m sorry that you’re running into this error…we have had several other users reporting this same problem and are currently looking into what might be causing it.

In the meantime, you can update manually by following these instructions. Can you give this a try and let me know if it works for you?

I’ve linked this thread to our internal ticket, so as soon as we have an update, we’ll let you know here. I’m sorry for the inconvenience this is causing, but thank you for your patience as we work on getting this resolved!

Jennifer

[Jennifer]

Hello,

I’m sorry that Event Aggregator isn’t working out for you! If there is anything that I can help you with, please let me know, and I’ll be happy to help you see if we can get it working the way you need it to.

If you would like to go ahead with the refund, you can do so by completing the form here, and we’ll be happy to process that for you.

Thanks,

Jennifer

[Jennifer]

Hi Sheri,

I’m sorry you’re running into this issue…I took a look at your system info, and the “Include events in main blog loop” setting is showing as being disabled. Can you please send me a screenshot of what you see under Events > Settings > General?

If this is checked and the events are still not showing in the main loop, can you please try running through the steps outlined here to see if there might be something else on your site that is conflicting with The Events Calendar?

Let me know what you find!

Thanks,

Jennifer

[Jennifer]

Hi Brock,

I’m glad to hear you were able to get this resolved! I would recommend taking a look at the following articles, which have some great info on getting up and running with Event Tickets Plus:

New User Primer: Event Tickets and Event Tickets Plus

Settings Overview: Event Tickets and Event Tickets Plus

Managing Your Orders and Attendees

Moving Tickets

Since this has been marked “Resolved”, I’ll go ahead and close it out. If you run into any further issues or have any questions, please feel free to open up a new thread!

[Jennifer]

Hi Sarah,

Unfortunately there is not an out of the box way to automatically include additional tickets (free or paid) with a ticket purchase, but I would recommend taking a look at some of the extensions that WooCommerce offers. Since tickets are essentially WooCommerce simple products, you should be able to use these extensions with tickets.

Alternatively, you could look into some other third-party plugins (many of which are free)…I did a quick search and found this one. You may also look into a plugin that extends the default WooCommerce coupon functionality to allow users to get the additional tickets for free when purchasing the sponsorship – I did another quick search and found this one (but please note that I have not tested these out).

I’m sorry I don’t have a more straightforward solution here, but I hope this helps! Please let me know if you have any questions.

Thanks,

Jennifer

[Jennifer]

Hello,

You will need to customize the tooltip template, which you can do by following these instructions. The template you’ll want to edit can be found at wp-content/plugins/the-events-calendar/src/views/month/tooltip.php. You can add the venue with the tribe_get_venue function, or you can use one of the other functions here to retrieve different certain information about the venue.

We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know. I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Hi Ryan,

I’m glad to hear that you’re liking the plugin so far! You can remove certain elements of the bar (like the keyword and date search boxes) by adding the snippets in this article. Specifically, you’ll want the following, which you can add to the functions.php file of your child theme:

add_filter( 'tribe-events-bar-filters', 'remove_search_from_bar', 1000, 1 );
function remove_search_from_bar( $filters ) {
if ( isset( $filters['tribe-bar-date'] ) ) {
unset( $filters['tribe-bar-date'] );
}
if ( isset( $filters['tribe-bar-search'] ) ) {
unset( $filters['tribe-bar-search'] );
}
return $filters;
}

Can you give this a try and see if it works for you? Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Scott,

There are a couple of ways that you can go about this. One is to use the snippet in this article, and another option would be to use a plugin like Say What. Can you give one of these a try and let me know if it works for you?

Thanks,

Jennifer

[Jennifer]

Hello,

You should be able to see the attendees list by going to the ticket section on the event edit screen and clicking “Attendees” (see screenshots here).

I would also recommend taking a look at the following articles, which have some great info on using Event Tickets Plus:

New User Primer: Event Tickets and Event Tickets Plus

Settings Overview: Event Tickets and Event Tickets Plus

Managing Your Orders and Attendees

Moving Tickets

Please let me know if this helps and if you still have any questions!

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

First, please check that the “Series ends” date is not the same as the series start date (see screenshot). If it is, only the first date will show up.

Can you also verify that the “Recurring event instances” option under Events > Settings > General is unchecked?

If this doesn’t help, can you please send me a link to an event where this is happening, along with a screenshot of your recurrence settings for that event?

Thanks,

Jennifer

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