[Jennifer]

Hello,

Thanks for reaching out! You can actually set it up either way:

If you go with a recurring event, you would need to create four separate tickets on the series, one for each day. Tickets on recurring events are currently added to the series as a whole, not as individual tickets for each day in the series.

If you do single events, you can use a plugin like Post Duplicator to quickly copy events, but this does not also copy the tickets. So, you would need to manually add a ticket on each event.

Unless you have multiple ticket types for each day (like “Adult”, “Child”, etc.), the quickest way is probably to use the recurring events and make sure to include the date in the name for each ticket so that users know which date they are buying it for.

Please let me know if you have any additional questions!

[Jennifer]

Hi David,

I’m sorry you’re running into this issue with getting the tickets to display. Can you please send me a screenshot of your settings for the tickets on this event (with the Advanced section expanded)? I would recommend double checking the ticket stock and “start and end sale” dates, as tickets will not display on the front end if the current date is outside that window.

Thanks,

Jennifer

[Jennifer]

Hi Mary,

There is an option by default to remove that link, but you could do this via a template customization or by hiding it with CSS.

If you need further assistance with this, can you please post this question in our Events Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them. However, please note that we are limited in the amount of support that we can provide for customizations, even in our premium forums.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Our knowledgebase is a great place to start looking for answers. You can also search our premium forums to see if another user has posted about a similar issue.

Thanks,

Jennifer

[Jennifer]

Hi Gary,

Thanks for checking out Event Tickets Plus! For ticket sales, the checkout process and all payment processing are both handled through either WooCommerce or Easy Digital Downloads (it does not currently support WP Easycart). If you go with WooCommerce, you should be able to use an extension like Square for WooCommerce to integrate with your Square account.

Tickets are essentially WooCommerce simple products, so they usually play pretty well with WooCommerce extensions.

We do offer full refunds within 30 days of purchase, so if you’d like to test out Event Tickets Plus, feel free to do so! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Dan,

With both Event Tickets and Event Tickets Plus, you can set a start and end sale time during which tickets will be available on the front end. With Event Tickets Plus, you can go in anytime and sell tickets from the backend by creating the WooCommerce order manually.

If you’d like to take Event Tickets Plus for a test run, we do offer full refunds within 30 days of purchase, so feel free to do so. Please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi Nic,

You should have both the price field as well as some capacity options (as long as you have “Enable stock management” enabled under WooCommerce > Settings > Products > Inventory). Can you first try testing for conflicts with your theme and other plugins? It could be that the latest version is not compatible with something else on your site. Please make sure to have WP_DEBUG enabled while testing and send me any errors that you see.

If you prefer not to do this testing in your live site, I would recommend the free WP Staging plugin, which will let you create a quick copy of your live site that you can use for testing.

Let me know what you find!

Thanks,

Jennifer

[Jennifer]

Hi Andrei,

There is not a default “gallery” additional field type, but if you are using a shortcode to render the gallery, you can put the shortcode directly in the additional field box. Can you give this a try and see if it works for you?

If not, can you tell me how you are trying to add your gallery to the page?

Thanks,

Jennifer

[Jennifer]

Hi Andrei,

You can remove the description by editing the template single-event.php template (instructions on editing templates here) for photo view, which you can find at wp-content/plugins/events-calendar-pro/src/views/pro/photo.

This is the block you want to remove in your copy:

Let me know how this works for you!

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry you’re not able to import events, but I’ll be happy to help you figure out what’s going on.

Can you please send me a few of the links that you are using so that I can test them out on my end? Please also share your system info with me.

If you haven’t done so already, I would also recommend taking a look at the following articles, which have some good information on getting started with and using Event Aggregator:

Managing Your Scheduled Imports in Event Aggregator

Event Aggregator Import Settings

How Do Event Aggregator’s Import Limits Work?

Importing Events from a Feed or URL

Thanks,

Jennifer

[Jennifer]

Hi Krishna,

I’m sorry that you’re running into this error…we are not able to provide technical support here in the Pre-Sales forum, but I will try to point you in the right direction. This article has some steps that you can try, and I would also recommend testing for conflicts with your theme and other plugins to see if you can find anything there.

If you need further assistance with this, I would recommend posting in our community forum, which we review weekly to check for bug reports. Our knowledgebase is a great place to start looking for answers. You can also search our premium forums to see if another user has posted about a similar issue.

If you decide to go ahead with Events Calendar Pro or Event Tickets Plus, you will have access to our premium support forums, where we can provide in-depth support to help you with this further.

Thanks,

Jennifer

[Jennifer]

Thanks for sharing that Mathew!

mario_no, please let me know if you are able to get this working.

[Jennifer]

Hi Liorah,

You could purchase an additional license if you wanted automatic updates on both sites, but if you are alright with manually updating one or the other, then you do not need to purchase an additional license. If you want to move your current license to your live site, you can do so by following these instructions.

Will this work for you?

[Jennifer]

Gracias Antonio!

El desarrollador de esta extensión está investigando la causa de este problema. Cuándo tengamos una actualización, te lo haremos saber.

Gracias,

Jennifer

[Jennifer]

Hi Andrei,

Unfortunately there is not an out of the box way to sort events this way. Is there a particular view you’re trying to change, or do you want events to always be sorted this way?

You can try using a plugin like this one, but your best bet is probably going to be a customization. I would recommend taking a look at our themer’s guide, which has some great info on customizing our plugins. We are a bit limited in the amount of support that we can provide for customizations, but please let me know if you get stuck or have any questions.

I’d also recommend posting this as a feature request over in our Feature Ideas Forum if more advanced sorting capabilities is something that you’d like to see added to the plugin!

Thanks,

Jennifer

[Jennifer]

No problem!

Where you add the code depends on where you want the venue to show up in the tooltip…So for example, if you want it to show above the date and time, you can add this line:

directly underneath this line:

Note that the template you are copying over and editing is the wp-content/plugins/the-events-calendar/src/views/month/tooltip.php template, not the single-event.php template.

You’ll want to save this copy in this folder: [your-theme]/tribe-events/month/tooltip.php (you’ll need to create the tribe-events and month folders in your child theme).

Let me know if this helps!

[Author]

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