[Cliff]

Welcome to WordPress customizing!

Best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme, then add the customization to your child theme’s functions.php file.

(Just make sure to remove the beginning <?php when you copy/paste the code into your PHP file. It’s required in the snippet to enable the syntax highlighting.)

I hope this information helps!

[Cliff]

http://wpshindig.com/events/ (our demo site) has this HTML: https://cl.ly/3C430y321Q07

Your site has this HTML: https://cl.ly/260w3O163R2x

You’ll need to determine if you have a template override or custom code affecting things. I’d start by finding out where the errant/extra /* type of output is coming from.

[Cliff]

Eeek.

Well I tried to review https://gist.github.com/tarfoot/a0c0c2c11467aa86556b0dc34e34c44e.js but it seems to be minified or otherwise not be very “review-able”

Do you have it in a more readable format?

And it has .js on the end of that link. Is this an actual file on your server? If yes, where is it located and what code is implementing it (e.g. PHP including it)?

Thanks.

[Cliff]

Hi Phil.

Please reference our Moving to Event Aggregator (EA) KB article and visit your Licenses and Downloads pages.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi Michael. Sorry for the confusion here.

The code for Event Aggregator (EA) is actually built-in to The Events Calendar so there’s not a separate item to download and install. You just input your EA license key at wp-admin > Events > Settings > Licenses

Your account has 2 Facebook Importer licenses:

• Personal that expired July 5, 2016
• Business that will expire May 24, 2017

You should be able to see all your license keys at https://theeventscalendar.com/license-keys/

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi Hans. Thanks for your contributions!

Event Aggregator’s code (to connect to the Event Aggregator service we offer) is included in The Events Calendar core so it’s not a separate translations project.

Please let me know what text you’re seeing in your wp-admin area that isn’t translatable or isn’t showing up in http://translations.theeventscalendar.com/

Thanks.

[Cliff]

Hi, Greg. I’m very sorry you’re experiencing this.

I see a couple issues:

1)

I see you’re using WooTickets, a product that was replaced by Event Tickets Plus about a year ago now.

You’ll need to use our new Event Tickets plugin and, optionally, its paid add-on Event Tickets Plus. Everyone with a legacy “tickets” plugin (e.g. WooTickets, EDD Tickets) should already have a copy of Event Tickets Plus in their account. You can read more at Moving to Event Tickets Plus.

Please review these links and let me know if you have any follow-up questions.

2)

Hi. Sorry you’re experiencing this.

Could you please make sure all your Modern Tribe plugins (and WordPress and WooCommerce core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

It’s hard to tell if this is your issue or not, but, once you verify you’re on the latest versions, please do strongly consider trying the fix for runaway recurring events (a bug introduced in version 4.2.2 and fixed within a few days via version 4.2.2.1).

You can reference these code snippets to help determine if this is your problem and how to go about resolving it in your database: tribe-extension-recurring-cleanup.zip (Recurring Events fixer plugin wp-admin page preview)

Please let me know how it goes for you.

3)

Please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Nate. Thanks for your question.

The markup comes from this file: /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/modules/single-event.php

And the CSS for it comes from /wp-content/plugins/events-calendar-pro/src/resources/css/widget-calendar-full.css (depending on what your “Default stylesheet used for events templates” setting is)

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Samuel, a developer let me know Event Aggregator service has been updated to implement the fix and your Gcal URL should work now.

Please test and let me know.

Thanks!

[Cliff]

This reply is private.

[Cliff]

Thomas, in our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for understanding.

Regarding your links issue, I didn’t quite understand if there was more help I could provide to you on your “links styling” issue.

[Cliff]

Reinhard, I’m unable to replicate this issue. I’d suggest following our recommended troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out. If it still doesn’t resolve for you, please share a screen capture video of the issue if you think that will help.

Thanks.

[Cliff]

Thanks, Greg.

I’ve filed this bug internally, especially since the datepicker visual points to Oct 2 as if 2016-10-2 should work.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Thanks for that helpful update, Jonathan. We’re unable to replicate this issue.

You have a notice right at the top of your screen that says your PRO add-on is out of date and things may not work properly. You should always be using the latest version of all Modern Tribe plugins and WordPress core.

In summary, I’m referring you back to my initial reply. Please follow those steps.

[Cliff]

Mathew, thanks so much for helping!

Mona, I’m glad you found what you were looking for.

Feel free to create a new thread if you have new questions.

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